User Guide

3. PRINTER SERVICING FUNCTIONS
3.1 Error Indications
The printer informs the operator of an error status by the ERROR indicator and
sounding of a buzzer.
There are two types of error status: operator calls which are recoverable by the user,
and service calls which are unrecoverable by the user. In either case, the error status
is judged by the number of times that the buzzer sounds and the state of the ERROR
indicator. For an operator call, the ERROR indicator lights, and for a service call, the
ERROR indicator blinks repeatedly for a fixed number of times depending on the cause
of the error.
3.1.1 Operator call
*
1
: The status reply display on the host computer differs depending on the type of ink
used.
*
2
: If you continue to use the printer after pressing the RESUME button to cancel the
error, the waste ink full error (service call) is generated.
When the bi-directional interface (nibble mode or ECP mode) is enabled, an "operator
call message in ECP mode (except for paper pick-up error/paper jam error)" is
displayed on the screen of the host computer via the BJC-8500 printer driver. If the
error is not recovered by following the remedy displayed on screen, an error other
than that displayed on screen may have occurred. If this happens, remedy the
trouble by following the description in "Part 5: 6 TROUBLESHOOTING" (page 5-12) .
3-17
BJC-8500
Part 3: Operating Instructions
Figure 3-20 Control Panel
POWER
ERROR
RESUME
TABLE 3-2 OPERATOR CALL
[Recoverable by users]
Error Condition
Paper pick-up error/paper jam error
"Ink-out" error*
1
/"No ink tank" error
"(No) BJ cartridge" error
Waste ink warning*
2
ERROR Indicator
Lights
↓
↓
↓
Beeper
2 times
3 times
4 times
5 times
User Remedy
Load paper. Remove jammed paper.
Replace (install) ink tank.
Replace (install) BJ cartridge.
Press the RESUME button.