User Guide

Troubleshooting

Refer to this section if you experience problems with the printer. This chapter provides solutions for

some of the most common problems you could encounter with the printer.

•If you do not find a description of the problem and a solution, refer to the Troubleshooting section of the

“BJC-8200 Reference Guide” on the CD-ROM.

Reference

Here is an overview of what is described in this chapter.

●Cannot install the printer or scanner driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

●Printer prints meaningless characters and symbols . . . . . . . . . . . . . . . . . . . . . .51

●Cancelling a print job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

●Printing on a thick paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

●Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

●Low ink alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

●Printer beeps and it does not print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

●Error message appears . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

●Printing quality is unsatisfactory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

●Adjusting color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

●Aprintout is unclear, faded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

●Color is strange . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

●Scanner Cartridge does not operate correctly . . . . . . . . . . . . . . . . . . . . . . . . . . .76

●When connected via USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

●Replacing the BJ Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

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