Copyright This manual is copyrighted by Canon Computer Systems, Inc. (CCSI) with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or part, without the prior written consent of CCSI. ©1999 Canon Computer Systems, Inc. Disclaimer Canon Computer Systems, Inc. has reviewed this manual thoroughly in order that it will be an easy to use guide to your Canon BJC-1000 Series Color Bubble Jet Printer.
Using Your Documentation The following documentation is supplied with the Canon BJC-1000 Series Color Bubble Jet™ Printer to help you efficiently use your new printer. Quick Start Guide This sheet describes the steps you follow to set up your printer and install the BJC-1000 Series Printer Driver for Windows®. You can follow the steps illustrated on this sheet to start printing in minutes. User’s Manual This manual offers detailed information on how to operate your printer.
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Contents 1 Introduction ..................................................................................................... Supplies and Accessories .................................................................................... BJ Cartridges ................................................................................................ Canon Specialty Papers ............................................................................... Hardware and Software Requirements ...........................
Using Canon’s Specialty Papers ......................................................................... Specialty Paper Guidelines ........................................................................... Printing and Uncurling Back Print Film .................................................... Using the Cleaning Sheet for High Resolution Paper ............................... Printing on Fabric Sheets ............................................................................ Printing on Banner Paper .
Congratulations on your purchase of the Canon BJC-1000 Series Color Bubble Jet Printer. We appreciate your choosing this printer to meet your printing needs. The BJC-1000 Series printers offer excellent print quality and fast print speed using both color and black inks. We are certain you will be satisfied with this advanced Bubble Jet technology.
Supplies and Accessories Your BJC-1000 Series printer supports excellent and unique print media options that will allow you to produce dazzling, professional, and fun presentations. All of these print media are specially designed and manufactured to work with your Canon Color Bubble Jet printer so you can produce the finest output possible. Canon has an extensive dealer network equipped to offer you supplies as you need them. To find a dealer near you, call the Canon Referral Service at 1-800-848-4123.
Canon’s limited warranty does not cover damage caused to Canon’s Bubble Jet products that is attributable to the use of third party parts or supplies, including inks. The limited warranty remains in effect for its life once that particular damage has been properly repaired. For optimum printing results, Canon recommends that you use Canon BJ cartridges.
❍ Fabric Sheets ❍ Transparencies ❍ Back Print Film ❍ High Gloss Film See Chapter 3, Paper Handling, for details on Canon’s specialty papers. Hardware and Software Requirements Important! Before you start, make sure you have the following computer setup. (These are the minimum requirements.) ❍ IBM® PC or compatible computer with a 486 PC processor or better (Pentium® processor recommended) ❍ Microsoft® Windows® 98, Windows 95, or Windows 3.
Canon Customer Care Center ❍ 24-hour, 7-day-a-week, toll-free automated support for troubleshooting issues on most current products (1-800-423-2366) ❍ Speak to a technician free of service charge (currently Monday– Friday, 8:00 am–10:00 pm EST, excluding holidays) for products still under warranty** (1-757-413-2848) ❍ Speak to a technician for a service charge (currently $24.
Servicing the Printer The Canon BJC-1000 Series Color Bubble Jet Printers are designed with the latest technology to provide trouble-free operation. The Warranty Card that comes with the printer describes Canon’s limited warranty for your Bubble Jet printer. Be sure to read the warranty information to find out about the different service options available to you. N Save your sales receipt for proof of purchase.
Using the Printer With Windows 2 This chapter describes how to use the printer with your Windows applications. It includes: ❍ Using a printer driver Using the Printer With Windows ❍ Printing a document ❍ Printer setup within Windows 98 and Windows 95 ❍ Printer setup within Windows 3.
Printing a Document This procedure describes the general steps required for printing from various Windows applications. The exact steps for printing a document may vary depending on the application program you are using. Refer to your software application’s documentation for the exact printing procedure. Start your application. Make sure the Canon BJC-1000 Series is selected as your default printer. ❍ Start the program you are using to create the document, and open the document you want to print.
Printer Setup Within Windows 98 and Windows 95 You can use the printer with all your Windows 98 and Windows 95 applications. Opening the Printer Properties Dialog Box in Windows 98 and Windows 95 ❍ From within any Windows application, you can select the Print or Print Setup command. ❍ From the Printers folder, you can select the printer and then select the Properties command from the File menu.
Printer Setup Within Windows 3.1 You can use the printer with all your Windows 3.1 applications. Accessing the Printing Options You can access the printing options from the Printers dialog box in the Control Panel, or you can select the Print Setup option available from the File menu of most applications that run in Windows. N If the Print Setup option does not appear in the File menu for your application, refer to the user’s manual supplied with the application.
The Windows Tabs The BJC-1000 Series Printer Driver for Windows has several tabs from which you can select your printing options. Be sure to use the Windows help features to learn more about using these settings. Using the Printer With Windows ❍ General (Windows 98 and Windows 95 only) This tab allows you to add comments regarding the printer driver and print a test page or a separator page.
❍ Details (Windows 98 and Windows 95 only) This tab allows you to specify printer port settings, spool settings, and time-out settings. (You see this tab when you open the Properties dialog box from the Printers folder, not from within a Windows application.
❍ Main This tab allows you to select your Print Mode. (The printing options on this tab are the same for Windows 98, Windows 95, and Windows 3.1.
❍ Paper This tab allows you to specify paper size and page orientation. (The printing options on this tab are the same for Windows 98, Windows 95, and Windows 3.1.
❍ Features This tab allows you to specify background printing features, which include multiple copies and page layout. (The printing options on this tab are the same for Windows 98, Windows 95, and Windows 3.1.
❍ Maintenance This tab allows you to initiate print head cleaning, roller cleaning, and test prints. (The printing options on this tab are the same for Windows 98, Windows 95, and Windows 3.1.
Specifying Your Printing Options on the Windows Tabs Be sure to use your online help to find out about the settings available for each printing option. ❍ To move between the Windows tabs, click on any of the tabs. ❍ To save the settings and exit, click the OK button. ❍ To cancel your setting selections on a tab, click the Cancel button. ❍ To access helpful information about the printer and the printer driver, click on the Help button.
Plain Paper Print Jobs For most routine print jobs on plain paper, you will use the BC-05 Color BJ Cartridge and select Color for BJ Cartridge setting on the Main tab. Text Prints text documents created with a word processor with standard print quality. Auto Automatically detects photographs and graphic images and selects optimum print settings. This setting is ideal for documents that contain mixed objects like text, tables, charts, graphs, and photographs.
Customizing the Print Mode On the Main tab, you can click the Advanced button to customize the selected Print Mode. You see the following three tabs.
❍ Save tab DISPLAYS CURRENT PRINT MODES SPECIFY A CUSTOM NAME FOR THIS PRINT MODE SPECIFY A NEW ICON FOR THIS PRINT MODE CHANGES THE ORDER OF THE ICONS; MOVES THE SELECTED ICON DESCRIBES THE NEW PRINT MODE SAVE THE NEW PRINT MODES N You cannot use the names of existing modes (Text, Auto, etc.) and the reserved name (Graph). Executing a Print Job After you start a print job, the following three features start up in sequence.
The BJ Background Monitor To open the BJ Background Monitor, click its button on the Task Bar. CLICK HERE NUMBER OF DOCUMENT PAGES AND SIZE (BYTES) DRAG THE COLUMN DIVIDER LEFT OR RIGHT TO RESIZE THE COLUMN NAMES OF DOCUMENT PRINTING AND DOCUMENTS QUEUED FOR PRINTING. THE ICON MARKS THE DOCUMENT CURRENTLY PRINTING. N Chapter 2 TIME AND DATE DOCUMENT WAS SENT TO THE PRINTER For more details about the BJ Background Monitor, select Help from the Help menu of the BJ Background Monitor.
BJ Backgrounder The BJ Backgrounder screen looks similar to this: CANCELS THE PRINT JOB SHOWS THE FLOW OF TRANSMISSION DATA SHOWS THE PAGE AND COPY PRINTING PAUSES THE PRINT JOB. AFTER PAUSING THE PRINT JOB, THIS BUTTON CHANGES TO RESUME. CLICK TO RESTART THE PRINT JOB AFTER PAUSING. BJ Status Monitor To open the BJ Status Monitor during printing, click its button on the Task Bar.
The BJ Status Monitor shows the printer status and the progress of documents printing in Windows. It looks similar to this: CLICK TO DISPLAY CORRECT RESPONSE TO AN ERROR PICTURES AND TEXT DESCRIBE PRINTER STATUS AND PROGRESS OF THE PRINT JOB CLICK TO CANCEL PRINTING DISPLAYS THE TYPE OF BJ CARTRIDGE CURRENTLY MOUNTED IN THE PRINTER Printing Speed Versus Color The BJC-1000 Series Printer Driver for Windows can interpret and translate the full spectrum of colors, up to 16.7 million colors.
Ways to Improve Print Speed in Windows To improve printing speed, you can try the following: ❍ Turn off the Print Manager in the Windows Control Panel (Windows 3.1 only) This avoids the extra step of sending the print file to the Print Manager and may increase your printing speed by as much as 25%, depending on the computer you are using. ❍ Add a permanent swap file in Windows 3.1 Under the 386 Enhanced icon in the Windows Control Panel, add or create a permanent swap file that is from 4 MB to 9 MB.
Paper Handling 3 This chapter describes how to use the printer for all your printing operations. It includes: ❍ Selecting paper types ❍ Setting the paper thickness lever ❍ Summary of printer settings for various print media ❍ Automatically loading paper ❍ Printing on envelopes To ensure the best performance of your printer, you’ll want to select the best paper and load it correctly.
Selecting Paper Types One of the most important things you can do to assure the best possible performance of your Bubble Jet printer is to select the correct paper. Your printer produces letter quality print on most plain bond papers, including cotton bond and photocopying papers; it does not require special ink jet papers. However, the print quality varies with different paper types. Be sure to test a type of paper before you purchase a large quantity.
Brilliant White Paper Canon’s unique paper formulation gives you a bright white printing surface that produces incredibly brilliant colors and dark, crisp black text. This paper works great for everyday use, as well as proposals, color presentations, color charts/graphs, flyers, and newsletters. You can print on both sides of the sheet. (In your printer driver, select Plain Paper when you load this paper.
Fabric Sheets Use Fabric Sheets for Canon Bubble Jet printers to print pillow covers, scarves, flags, and other textile items. Use these sheets for appliqués and other craft and sewing projects. Fabric sheets are 9.5 × 14 inches. Transparencies Canon Transparencies are recommended. These transparencies produce excellent contrast, sharpness, and color. Back Print Film Canon Back Print Film has been specially developed for Canon Color Bubble Jet printers.
Paper Guidelines When selecting or loading paper, please remember the following: ❍ Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality. ❍ Use cut-sheet or banner paper only. You cannot use multipart paper. ❍ Whenever possible, hold the paper by the edges and avoid touching the print side. Any scratching or soiling of the print side will adversely affect the print quality.
Setting the Paper Thickness Lever To ensure trouble-free paper handling, you’ll want to set the blue paper thickness lever before loading paper. ❍ Left for printing on paper ❍ Right for heavier-weight paper, envelopes, fabric sheets, or other print media. PAPER THICKNESS LEVER N 3-6 Be sure to check this lever before and after printing on heavier-weight print media or envelopes.
Printer Settings for Various Print Media Plain paper Left Paper feed limit (Sheets) Approx. 50 (0.2" or 5 mm stack) Plain paper – Legal size Left 10 Glossy Photo Paper Left 1 (with Loading Support Sheet B) Banner Paper Left 1 (2 to 6) Brilliant White Paper Left Approx. 50 (0.2" or 5 mm stack) High Resolution Paper Left Approx. 38 (0.2" or 5 mm stack) T-Shirt Transfers Left 1 Greeting Cards Left 1 Glossy Photo Cards Left 10 Bubble Jet Paper Left Approx. 50 (0.
Automatically Feeding Paper Prepare the printer. ❍ Make sure the printer is plugged in. ❍ Make sure the paper support is attached to the printer. ❍ Open the front cover and make sure the blue paper thickness lever is set: • Right for envelopes, fabric sheets, or thick paper • Left for all other print media PAPER THICKNESS LEVER PAPER SUPPORT ❍ Close the front cover.
Fan the paper. ❍ For best results, fan the paper before loading it. ❍ Always fan a stack of paper along the edge that will feed into the printer first. Load the stack of paper into the sheet feeder. ❍ Align the edge of the paper stack with the right edge of the sheet feeder. ❍ Pinch the paper guide so it moves smoothly and slide the paper guide snug against the left side of the paper stack. Paper Handling ❍ Make sure that the paper stack is not higher than the limit mark.
Start your print operation. ❍ Use the printer driver to set any necessary print properties; for example, you need to change the settings in the printer driver if you are printing photos or using special paper. Auto Feed Guidelines When automatically feeding stacks of paper, follow these guidelines: ❍ Do not open the front cover while printing. This will cause the printer to pause and may cause paper jams, smudges, or malfunctions.
D ❍ Do not try to load paper into the sheet feeder beyond the paper limit mark ( ) on the left side or the tabs on both sides of the sheet feeder; stacking too much paper may cause paper feeding or printing problems. Paper Handling LOAD LIMIT MARK Printing on Envelopes You can stack up to 5 envelopes in the sheet feeder or you can manually feed envelopes one at a time through the sheet feeder. U.S. Commercial number 10 (COM10) envelopes, Canon envelopes, and European DL envelopes are recommended.
The following envelopes are not recommended because they may cause jams or smears, or may damage your printer. ❍ Envelopes with windows, holes, perforations, cutouts, and double flaps. ❍ Envelopes made with special coated paper or deeply embossed paper. ❍ Envelopes using peel-off sealing strips. ❍ Envelopes in which letters have been enclosed. When you are ready to print on envelopes, follow these steps to stack envelopes in the sheet feeder. (You can also manually feed envelopes one at a time.
Prepare the envelopes. ❍ Arrange the stack of envelopes on a firm surface and press down firmly on the edges to make the folds crisp. ❍ Press all the way around the envelopes to remove any curls and expel air from inside the envelopes. PRESS DOWN FIRMLY ON THE EDGES OF THE FLAP ❍ Make sure the flaps are straight. Use the end of a pen or similar object to flatten the leading edge of envelopes.
Insert the envelopes. ❍ Slide a stack of envelopes into the sheet feeder until it stops. ❍ The top of the envelope goes in first with the flap toward the sheet feeder. ❍ Pinch the paper guide so it will move smoothly and slide the paper guide snug against the left side of the stack. ❍ You can load up to 5 envelopes at one time. PRINT SIDE (ADDRESS SIDE) Start your print operation. 3-14 Paper Handling ❍ Make sure the printer is plugged in. ❍ Remove each envelope as it is ejected from the printer.
Using Canon’s Specialty Papers This section provides guidelines for printing on Canon’s Specialty Papers and describes special procedures required for High Resolution Paper, Fabric Sheets, Banner Paper, and Glossy Photo Paper and Cards. Specialty Paper Guidelines N Be sure to read any instructions that come with your Canon Specialty Paper. These instructions provide important information regarding how to achieve the highest print quality with these papers.
❍ Do not leave the film in the sheet feeder for long periods of time. Dust and dirt may accumulate on the film resulting in spotty printing. ❍ To avoid fading, do not expose the printed film to prolonged sunlight. ❍ Store unused papers and films flat. Do not remove papers from their protective packaging until you are ready to use them. ❍ Store unused film at temperatures between 59°F to 86°F (15°C to 30°C). The relative humidity should be between 10% and 70%.
Keep the film rolled up for about five minutes. ❍ You may want to fasten the roll with a small piece of tape. Using the Cleaning Sheet for High Resolution Paper Paper Handling Canon’s High Resolution Paper is designed for high quality printing. This paper is specially coated to produce delicate color output.
Insert the cleaning sheet. ❍ Remove the two pieces of tape from the sheet. ❍ Insert the sheet with the sticky side toward you and down (going into the printer’s sheet feeder). ❍ Adjust the paper guide to the edge of the cleaning sheet.
Use the Printer Driver to feed the sheet. ❍ Open the Printer Driver Properties window. ❍ Click the Maintenance tab. ❍ On the Maintenance tab, click the roller cleaning icon. Paper Handling CLICK HERE ❍ When prompted to confirm the cleaning, click Yes. ❍ The printer feeds the sheet and then ejects it. ❍ Use a cleaning sheet once only.
Printing on Fabric Sheets Fabric Sheets for Canon printers come with a booklet that describes special handling procedures. Be sure to look through this booklet for special information regarding the Fabric Sheets. This section describes specific steps for using Fabric Sheets with this printer. Be sure to follow these guidelines. ❍ To avoid paper jams, smearing, and other problems, do not open the printer’s cover during printing. ❍ Use the fixing agent that comes with the Fabric Sheet.
Insert the fabric sheet. ❍ Stack a sheet of plain paper behind the fabric sheet. ❍ Insert the sheet with the cloth side out (toward you) and the open end up (away from the printer’s sheet feeder). ❍ Pinch the paper guide so it will move smoothly and slide the paper guide snug against the left side of the sheet. ❍ Do not attempt to load more than one sheet at a time.
Set up the Printer Driver. ❍ In the Main tab, select Fabric Sheet for the Media Type. ❍ In the Paper tab, select Letter or A4 for the Paper Size. ❍ Change other settings as required. ❍ Start the print operation from your Windows application. Dry and then wash the fabric sheet. ❍ Remove the fabric sheet as it is ejected from the printer. ❍ Let the printed fabric sheet set for about one hour to allow the ink to completely dry. ❍ When dry, peel the film backing from the printed fabric sheet.
Printing on Banner Paper To set up a print job on banner paper, you must decide on the number of sheets you need. You can print banners from 2 to 6 sheets in length. N Always leave an extra sheet at the end of the banner—just in case the type runs over. ❍ Printing on banner paper requires quite a bit of ink. If you think your BJ cartridge may run out of ink, use a new BJ cartridge. ❍ For best print results on banner paper, use light design patterns.
Prepare the printer. ❍ Make sure the printer is plugged in. ❍ Make sure the paper support is attached to the printer. ❍ Open the front cover and make sure the blue paper thickness lever is set to the left. PAPER THICKNESS LEVER ❍ Close the front cover.
Cut the banner at a crease according to the length you need. ❍ The minimum length is two sheets. ❍ The maximum length you can use is six sheets (66 inches or 1676 mm). Load the first sheet of the banner. ❍ Align the first sheet of the paper with the right edge of the sheet feeder and slide it into the printer until it stops. ❍ Pinch the paper guide so it will move smoothly and slide the paper guide to the left side of the sheet. Leave a gap of about 0.04 in.
Adjust the printer location. ❍ Make sure there is enough space for one banner sheet in front of the printer so each sheet is supported as it comes out of the printer and then allowed to hang over the edge of the table. ❍ A dense print will require more time to dry so make sure that wet ink does not stain the desk or the floor. ENOUGH SPACE FOR ONE BANNER SHEET Set up the Printer Driver. ❍ Open the Windows application you are going to use to print. From the File menu, select Print.
Start printing. ❍ Click OK or Print to start the print job. ❍ Clear enough space in front of the printer for at least two sheets of paper to rest after printing. ❍ As the sheets print, allow the printed sheets to hang over the edge of the desk or work table. Loading Glossy Photo Paper Prepare the printer. ❍ Open the front cover and make sure that the blue paper thickness lever is set to the right (A). PAPER THICKNESS LEVER ❍ Close the front cover.
Load the Glossy Photo Paper. ❍ Hold one sheet of Glossy Photo Paper with the whiter side (print side) up and place it on top of the Loading Support Sheet B. ❍ Insert the two sheets into the sheet feeder. ❍ Adjust the paper guide to the sheets. PRINT SIDE (GLOSSY SIDE) UP LOADING SUPPORT SHEET B ❍ Remove the sheet as it is ejected from the printer. ❍ Do not touch the printed side until the ink is completely dry (about two minutes).
Loading Glossy Photo Cards N Before loading Glossy Photo Cards in the printer, read the instructions provided with the package of Glossy Photo Cards. Prepare the cards. ❍ Fan the stack to remove static cling and align the edge of the stack by tapping them on a flat surface. Paper Handling ❍ If the photo cards are curled, gently bend them in the direction opposite the curl to straighten them. ❍ Do not remove the borders from the photo cards before printing.
Maintaining the Printer 4 This chapter covers the care required for your printer.
Printer Guidelines Follow these guidelines to avoid damage to your printer and harm to you or others: ❍ Set the printer on a stable surface. Do not use an angled printer stand. Avoid setting the printer in direct sunlight. ❍ Keep the front cover closed when printing. ❍ Do not set anything on top of the printer. ❍ Do not unplug the printer unnecessarily. If you will not be using the printer for an extended period, unplug the power cord from the power outlet.
❍ Do not place the printer too close to a fluorescent lamp. Allow at least six inches (15 cm) clearance between the printer and any fluorescent lamp. Fluorescent lamps generate electrical noise that may cause printer malfunctions. Cleaning the Printer Your printer requires little routine maintenance. Perform the following maintenance, as necessary, to keep your printer in good operating condition.
Clean inside the printer. ❍ Use a soft, dry cloth to wipe the area around the paper output slot. ❍ After completing the cleaning, close the front cover. N ❍ Do not touch the gears located under the front cover. ❍ Do not touch the print head or the area around the print head. ❍ Do not use paper products, such as paper towels or tissues. ❍ Do not use oil or cleansers.
Clean the exterior of the printer. ❍ Clean the exterior of the printer with a soft cloth moistened with water. ❍ Clean away smudges and dust. ❍ Do not use paper products (such as paper towels or tissues) to clean the printer. N ❍ Do not use volatile solvents, such as thinner or benzene, spray-type cleaners, or chemical cleaners. Maintaining the Printer ❍ Do not wash the printer with water.
You use the Test Prints option on the Maintenance tab in your BJC-1000 Series Printer Driver for Windows to print a Nozzle Check Pattern. CLICK HERE Click on the Test Prints option and then click OK. BC-05 COLOR BJ CARTRIDGE NOZZLE CHECK PATTERN YELLOW MAGENTA CYAN BC-02 BLACK BJ CARTRIDGE NOZZLE CHECK PATTERN N 4-6 You can also print the Nozzle Check Pattern by pressing the purple button on top of the printer. Quickly press it twice to start printing.
Cleaning the Print Head Your printer is equipped with a print head cleaning function to ensure constant high quality printing. You start print head cleaning from the Maintenance tab in the printer driver. Simply click the print head cleaning icon, and then click OK. CLICK HERE N Maintaining the Printer Print head cleaning takes approximately one minute. Perform the print head cleaning only when you encounter a print quality problem. Unnecessary and repetitious cleaning will waste ink.
BJ Cartridge Guidelines You can use these cartridges with the printer: ❍ BC-02 Black BJ Cartridge Use this cartridge for high-speed, black ink only printing. ❍ BC-05 Color BJ Cartridge Use this cartridge for all your color printing needs. ❍ BC-06 Photo BJ Cartridge Use this cartridge for photo quality color printing. ❍ BC-09F Neon BJ Cartridge Use this cartridge to add bright, fluorescent colors to your images. Each of these BJ cartridges contains the print head and ink.
You may need to replace the BJ cartridge when any of the following conditions exist: ❍ You have been using the cartridge for over one year. ❍ Your printed output is not crisp and clear, and there are gaps in the characters (missing dots) even after you have cleaned the print head at least five times. ❍ Your output has no ink on it. N Canon has more engineers dedicated to creating quality ink for providing the best results for output on Bubble Jet printers than any other organization.
❍ Do not vigorously shake the cartridge while handling it. ❍ If you are using both the BC-05 Color BJ Cartridge and any other BJ cartridge, make sure you store the cartridge not being used in the Ink Cartridge Storage Box. ❍ Keep BJ cartridges in their sealed containers until you are ready to use them. ❍ If spilled, the ink is difficult to remove. Therefore, it’s a good idea to keep the BJ cartridges and BJ tanks out of the reach of children. ❍ Do not touch the print head area on the BJ cartridge.
Replacing the BJ Cartridge The following procedure describes how to replace a BJ cartridge. Follow the instructions in this section to replace an old BJ cartridge or to change BJ cartridges when you are switching between any of the BJ cartridges. Before starting, make sure the printer is plugged in. Open the front cover. ❍ Grasp the top of the cover in the center and pull it toward you. Maintaining the Printer ❍ Raise the cartridge lock lever to unlock the BJ cartridge.
Remove the BJ cartridge. Store or dispose of the BJ cartridge. 4-12 ❍ Lift the blue lock lever on the cartridge holder. ❍ Slide the BJ cartridge out of the holder. ❍ If you are replacing an old BJ cartridge, dispose of the old cartridge properly. ❍ If you are switching cartridges, you must store the cartridge you are removing in the Ink Cartridge Storage Box.
Open the new BJ cartridge. Prepare the BJ cartridge. ❍ Peel off the protective foil, and take the new BJ cartridge out of its protective packaging. ❍ Remove the orange protective material from the BJ cartridge. ❍ Lift off the orange cap from the print head and then remove the orange tape.
Insert the BJ cartridge. ❍ Align the slot of the BJ cartridge with the yellow guide, and gently insert the cartridge as far back as it goes. ❍ The BJ cartridge will be slightly tilted when you insert it. Lower the lock lever. ❍ Press the blue lock lever down completely; do not use excessive force. ❍ The BJ cartridge is now positioned and locked. N 4-14 If you cannot lower the cartridge lock lever, remove the BJ cartridge and then try inserting it again.
Set the paper thickness lever. ❍ If you plan to load thick paper, envelopes, or fabric sheets, set the lever to the right. ❍ For all other print media, set the lever to the left. PAPER THICKNESS LEVEL Maintaining the Printer Close the front cover. C Whenever the printer stops printing, the BJ cartridge moves to the home position on the right and caps itself.
Storing a BJ Cartridge Whenever you unwrap a BJ cartridge, you must either install it in the printer or store it in the Ink Cartridge Storage Box to prevent the print head from drying and clogging. Open the Ink Cartridge Storage Box. ❍ When opening the Ink Cartridge Storage Box, press in on the release tab that locks the cover in place. Carefully set the cartridge in the storage box. ❍ You must insert the cartridge correctly or the storage box will not close. Close the storage box.
Transporting the Printer N While your printer is small and compact, it is not a portable printer and you need to take care when transporting it. The printer’s components, such as the sheet feeder, may become damaged if subjected to severe vibration during transportation. Also, your print head may dry out during travel (and become unusable) if it is not capped and taped correctly. If you plan to move the printer from one location to another, or if you want to store it, follow these steps.
Remove the paper support. Tape the BJ cartridge. 4-18 ❍ Secure the cartridge holder and the BJ cartridge in place with tape.
Tape and cover the printer. ❍ Reattach the tape and packing material to the printer. ❍ Be sure to tape the cover to the printer body. ❍ Cover the printer with its shipping bag. Maintaining the Printer Repack the printer in its original packing materials.
N Do not remove the BJ cartridge from the printer or ship a BJ cartridge or an ink tank from which you have removed the protective cap. An opened BJ cartridge or BJ tank that is not installed in the printer may leak, and the print head may dry out. If you are shipping the printer through a shipping agent, make sure the top of the box is clearly marked FRAGILE or HANDLE WITH CARE.
Troubleshooting 5 Due to today’s rapidly changing computer environment, we have placed troubleshooting information in a variety of places to ensure that the most accurate information possible is available. The best way to find current information is through our online support services and through our Fax Retrieval System. Online services include the World Wide Web and our BBS (see page 1-5). This chapter contains basic information to help you solve printer problems.
The serial number is located on the label on the back of the printer: N Attempting to repair the printer yourself may void the limited warranty as to that repair. See the limited warranty information that came with your printer for details.
The BJ Printer Status Monitor uses messages and pictures to display the printing progress and the status of the printer while it is printing. When the ink or paper runs out or a paper jam occurs, the BJ Printer Status Monitor automatically appears. ❍ Look at the messages and pictures to determine what type of error has occurred. Troubleshooting ❍ Click the Guide tab and proceed as directed by the messages shown. Printing resumes once you resolve the error.
Cannot Install the Printer Driver Cause Solution Installation was interrupted Install the printer driver Refer to the Quick Start Guide and install the printer driver using the correct procedure. If you are reinstalling the printer driver, remove the installed BJ printer driver and then install the printer driver again. To uninstall the printer driver, click Start and select Programs. Then select BJ Printer and click Uninstall. Follow the on-screen instructions.
Cause Solution Check that the Windows 98 or Windows 95 Explorer or the Windows 3.1 File Manager can successfully read the CD. If the CD is unreadable, call the Canon Customer Care Center (see page 1-5). Paper Does Not Feed From Sheet Feeder Cause Solution Paper is too thick Use recommended paper Paper within the range of 17 to 24 lb (64 to 105 g/m2) can be loaded in the sheet feeder. Thicker paper cannot be used.
An Error Message Appears Printing does not start due to an error writing to LPT1. Cause Solution Printer is not on Check the power cord Make sure the printer is plugged in to a power outlet. Printer cable not connected correctly Check the parallel cable Make sure the parallel cable is securely fastened to the computer and the printer. See the Quick Start Guide for details. Printer cable fault Try to use another printer cable Make sure the cable is an IEEE 1284-compatible parallel interface cable.
Cause Solution Printer port LPT1: fault Check the status of the printer port LPT1 Click on Start, Settings, and Control Panel. Double-click on the System icon. On the Device Manager tab, doubleclick Ports (COM & LPT). Double-click Canon BJ LPT Printer Port (LPT1). The Device status should read “This device is working properly.
Printing does not start due to an application error or General Protection Fault. Cause Solution Printing from a Windows 3.1 application Change applications A Windows 3.1 application installed on a Windows 98 or Windows 95 system may cause this problem. Print from a Windows 98 or Windows 95 software application. Multiple software applications running Quit other programs Quit any other application programs you are running and try printing again.
Cause Solution Installed printer driver not operating correctly Reinstall the printer driver Remove the installed BJ printer driver and then install the printer driver again. To uninstall the printer driver, click Start and select Programs. Then select BJ Printer and click Uninstall. Follow the on-screen instructions. Cause Solution The power cord is disconnected from the power outlet Check your power cord Check that the power cord is securely connected to the power outlet.
Printing Halts Cause Solution The print job may be a Check the printer operation finely detailed photograph The printer requires more time to process a finely or illustration detailed illustration or photograph. Printout Is Unsatisfactory Printout faint or colors are wrong Cause Solution Print head nozzles in the BJ cartridge are clogged or the ink has run out Print a Nozzle Check Pattern Check the status of the print heads (see page 4-5). Clean the print head (see page 4-7).
Cause Solution Printer cable fault Try to use another printer cable Make sure the cable is an IEEE 1284-compatible parallel interface cable. Switching device or external buffer fault Disconnect the switching device or external buffer Print with the printer directly connected to the computer. If you can then print normally, the fault is probably in the switching device or external buffer. Consult the switching device or external buffer supplier.
Printed pages curled/warped/wrinkled Cause Solution Excess ink is being absorbed by the paper Check your media type If you are printing on very thin paper, try a different paper type. Print on special print media such as High Resolution Paper or Glossy Photo Paper. Print density is set too high Reduce the print intensity in the printer driver To change this setting, open the Printer Properties dialog box. On the Main tab, click the Advanced button and then click the Color tab.
Clearing Paper Jams Remove the jammed paper. ❍ Gently pull the paper out with one hand while holding down the printer with the other hand. ❍ If the paper tears off inside the printer, unplug the printer. Then open the front cover and remove the paper left inside the printer. Reload paper. Chapter 5 ❍ Reload the stack of paper and press the purple button.
Using the Purple Button You use the purple button on top of the printer to perform these functions: ❍ To resume printing after correcting a printer problem, press the purple button once. ❍ To print the Nozzle Check Pattern, press the purple button twice. ❍ To reset the printer (print data will be erased), hold down the purple button for at least two seconds and then release it. The printer is restarted and the print head is cleaned. N 5-14 The purple button is not a power button.
Specifications Specifications A Printing Specifications Printing Method Bubble Jet ink on-demand Printing Resolution 720 (vertical) × 360 (horizontal) dpi (maximum) Print Speed BC-05 Color BJ Cartridge Draft mode—up to 0.6 ppm Standard mode—up to 0.46 ppm BC-02 Black BJ Cartridge Draft mode—up to 4 ppm Standard mode—up to 3.1 ppm Print Direction Bi-directional Print Width Maximum 8.0 inches (203.
Sheet Feeder Capacity – Auto Feed Only Plain paper (20 lb or 75 g/m2) Glossy photo paper Banner paper Brilliant white paper High resolution paper T-shirt transfers Greeting cards Glossy photo cards Bubble Jet paper Fabric sheets Transparencies Back print film High Gloss Film Envelopes Paper Size Letter Legal A4 A5 B5 Banner U.S. Commercial number 10 envelope European DL envelope Canon envelope Custom Width Height A-2 Specifications Approx.
Recommended Glossy photo paper Banner paper Brilliant white paper High resolution paper T-shirt transfers Greeting cards Glossy photo cards Bubble Jet paper Fabric sheets Transparencies Back print film High gloss film Envelopes Canon Glossy Photo Paper Canon Banner Paper Canon Brilliant White Paper Canon High Resolution Paper Canon T-Shirt Transfers Canon Greeting Cards Canon Glossy Photo Cards Canon Bubble Jet Paper (water-resistant) Fabric Sheets for Canon Bubble Jet printers Canon Transparencies Canon
A5, A4, B5 Printable Area (width x length) A5 A4 B5 141.2 mm × 200.0 mm 203.2 × 287.0 mm 175.2 × 247.0 mm Fabric Sheets Printable Area (width x length) Fabric Sheet A4: 203.2 mm × 287.0 mm Letter: 8 in × 10.6 in Glossy Photo Card Printable Area (width x length) Glossy Photo Card 109.4 mm × 159.
U.S. Commercial No. 10 Envelope Printable Area (width x length) Specifications U.S. Commercial #10 9.5 in × 4.125 in European DL Envelope Printable Area (width x length) European DL 220 mm × 110 mm Banner Paper The shaded portions of the drawing below illustrate the maximum recommended printing area of Banner Paper. Printable Area (width x length) Letter size: 8 in × 65.88 in A4 size: 203.2 mm × 1779.
BJ Cartridges BC-02 Black BJ Cartridge Print head Ink color Cartridge yield 64 nozzles Black Approx. 500 sheets (1500 characters per page, normal text) BC-05 Color BJ Cartridge Print head Print head life 16 nozzles for each color (cyan, magenta, yellow) Approximately 200 sheets at 7.5% coverage per color BC-06 Photo BJ Cartridge Print head Ink color Cartridge yield 16 nozzles per color Black, cyan, magenta Approximately 45 sheets at 7.
General Interface Specifications IEEE 1284-compatible parallel interface Acoustic Noise Level Approx. 45 dB(A) per ISO 9296 Operating Environment Temperature Humidity 41° F to 95° F (5° C to 35° C) 10% to 90% RH (no condensation) Storing Environment Temperature Humidity 32° F to 95° F (0° C to 35° C) 5% to 90% RH (no condensation) Power Source USA/Canada AC 120V, 60 Hz Power Consumption Printing Standby Off 35 watts 5.5 watts 3.2 watts Dimensions 14.1 in W × 7.0 in D × 6.
A-8 Specifications Appendix A
Installing the Printer Driver B for Windows 3.1 Start up your system. ❍ Turn on your printer, and then turn on your computer. Make sure Windows 3.1 starts. ❍ Insert the Canon Creative CD into your CD drive. Appendix B ❍ From Program Manager, select Run in the File menu. Installing the Printer Driver for Windows 3.1 B-1 Installing Printer Driver Windows 3.1 This appendix describes how you install the BJC-1000 Series Printer Driver for Windows 3.1.
Specify the Setup program. ❍ When you see this screen: Type D:\SETUP (where D: is your CD drive… most CD drives are D: or E:). Then click OK. Follow the on-screen instructions. ❍ Select BJC-1000 Series from the list of printers. ❍ Be sure to wait for Windows to complete each operation. ❍ When complete, restart Windows. B-2 Installing the Printer Driver for Windows 3.
Glossary G Automatic feed Refers to one way in which paper can be fed into the printer when the sheet feeder is used. BJ cartridge The printing mechanism that contains the print head unit and ink. Bubble Jet printer An ink-jet type printer that heats the ink to a boiling point in a nozzle to form a bubble. When the bubble expands, there is no room left in the nozzle for the ink and the ink is projected onto paper.
dpi Dots per inch. A unit of measurement for indicating a printer’s resolution. Your printer can produce a resolution up to 720 × 360 dpi. Font A complete set of characters of the same size and style; a particular implementation of a typeface. For example, 12-point, Courier bold. Form feed A printer function that automatically ejects the current page and advances the printer to the top of the next page. Grayscale Representing color in black and white as a result of different intensities of color.
Manual feed A method of feeding paper to the printer one sheet at a time. Noise level See dB(A). Page orientation Refers to the direction of print on the page. Printing across the width of a page is called portrait orientation. Printing across the length of a page is called landscape orientation. Paper thickness lever The green lever located inside the printer, which you adjust as necessary to accommodate different BJ Cartridges, paper thicknesses, and graphics densities.
Printable area The area of a sheet of paper on which a printer can reproduce text or graphics (the printing area is smaller than the paper). On this printer, the printing area varies depending on the type of paper being used. Printer driver Software that sends printing instructions to a printer. The printer driver keeps track of the attributes of a printer and the codes the program must send to access those attributes. RAM Random Access Memory.
486 PC processor: 1-4 A A5, A4, B5, printable area: A-4 Accessories: 1-2–4 Acoustic noise level: A-7 Advanced button: 2-7 Application error: 5-8 Authorized Service Facility: 1-6 Auto feed guidelines: 3-10 Auto setting: 2-12 Automatic feed: A-1–2 Automatically feeding paper: 3-8–10 B Back Print Film: 1-4, 3-4, 3-7, 3-15–17, A-2 Background printing features: 2-9 Backlighting device: 3-4 Banner Paper: 1-3, 3-2, 3-7, 3-23–27, A-2 printable area: A-5 printing: 2-8, 3-23–27 Basic problems: 5-2 BBS: 1-5, 5-1 BC-
Canon Authorized Service Facility: 1-6 Bulletin Board Service: 1-5, 5-1 Canada: 1-5 Creative: 1-4 Customer Care Center: 1-5, 5-1 dealer: 1-2, 1-5 engineers: 1-3 , 4-9 Fax Retrieval System: 1-5, 5-1 help: 1-5, 5-1 Referral Service: 1-2 Specialty Papers: 1-3, 3-1–5, A-2 Capping, BJ cartridges: 4-15 Cartridge yield: A-6 CD ROM drive: 1-4 problem: 5-4 Centronics-compatible cable: 1-4, A-7 Cleaning sheet, High Resolution Paper: 3-17–19 Cleaning print heads: 4-7 printer: 4-3–5 Clearing paper jams: 5-13 Collating
G I General protection fault: 5-8 specifications: A-7 tab, printer driver: 2-5 Glossary: G-1–4 Glossy Photo Cards: 1-3, 3-3, 3-7, 3-29–30, A-2 printable area: A-4 Glossy Photo Paper: 1-3, 3-2, 3-7, 3-15, 3-27–28, A-2 Graph paper: 3-5 Graphic stamps: 2-9 Graphics setting: 2-12 Grayscale setting: 2-7 Greeting Cards: 1-3, 3-3, 3-7, A-2 Guidelines auto feed: 3-10 BJ cartridges: 4-8–10 paper: 3-5 printer: 4-1–2 specialty paper: 3-15–30 IBM PC computer: 1-4 IEEE 1284-compliant: 1-4, A-7 Image data correction:
Memory: 1-4, 2-19 Microsoft Windows: 1-4 See also Windows Mirror image printing: 3-4 Multiple copies: 2-9 N Nozzle Check Pattern: 2-10, 4-5–7 O On-line help: 2-11 support: 1-5, 5-1 Operating environment: A-7 P Page layout: 2-8–9 Paper does not feed: 5-5 fanning: 3-9 guidelines: 3-5 handling: 3-1–30, A-1 jams, clearing: 5-13 loading: 3-7–11 orientation: 2-8 settings, printer driver: 2-7 weight: A-1 Paper feed limit: 3-7 method: 2-13 problems: 5-5 Paper guide: 3-9, 3-14 Paper size: A-2 setting, printer dri
Q R RAM: 1-4, 2-19 Recommended print mode settings: 2-11–12 Replacing, BJ cartridge: 4-11–16 Reverse order printing: 2-9 Roller cleaning: 2-10, 3-17–19 S Sales receipt: 1-6 Save tab, printer driver: 2-14 Saving, print modes: 2-14 Scaled printing: 2-8 Serial number, printer: 5-1–2 Servicing, printer: 1-6 Sheet feeder: 3-9, 3-14 capacity: A-2 Smoothing image data: 2-13 Smudge resistant: 3-10 Software requirements: 1-4 Specialty papers: 1-3, 3-1–5, 3-7, A-2 guidelines: 3-15–30 Specifications: A-1–7 Spilled i
T Tabs, Windows: 2-5–11 Technical support: 1-5, 5-1 Temperature: 3-15, A-7 Test page, printing: 4-5–6 Test Prints option: 2-10, 4-6 Text setting: 2-12 Thick paper: 3-5 Timeout settings: 2-6 Transparencies: 1-4, 3-4, 3-7, 3-15, A-2 Transporting, printer: 4-17–20 Troubleshooting: 5-1–14 T-Shirt Transfers: 1-3, 3-3, 3-7, A-2 U U.S.
