CarePAK PLUS Terms & Condition

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Once the first limit has been met, Our obligation under this Contract is considered fulfilled in its entirety and coverage
ends.
NEITHER WE NOR THE ADMINISTRATOR NOR THE RETAILER SHALL BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES; INCLUDING BUT NOT LIMITED TO: PROPERTY DAMAGE, LOST TIME OR LOST DATA
RESULTING FROM THE FAILURE OF ANY PRODUCT OR EQUIPMENT, FROM DELAYS IN SERVICE OR THE INABILITY TO
RENDER SERVICE, OR RESULTING FROM THE UNAVAILABILITY OF REPAIR PARTS/COMPONENTS. NEITHER WE NOR THE
ADMINISTRATOR NOR THE RETAILER SHALL BE LIABLE FOR ANY AND ALL PRE-EXISTING CONDITIONS KNOWN TO YOU;
INCLUDING ANY INHERENT PRODUCT FLAWS.
WH AT IS N OT C O VERED (GEN ERA L EXCLU S ION S)
THIS SERVICE CONTRACT DOES NOT COVER:
1. LOSS OF OR DAMAGE TO THE COVERED PRODUCT RESULTING FROM: ABUSE (MEANING THE
INTENTIONAL TREATMENT OF THE COVERED PRODUCT IN A HARMFUL, INJURIOUS, MALICIOUS OR
OFFENSIVE MANNER WHICH RESULTS IN ITS DAMAGE AND/OR FAILURE), MISHANDLING,
IMPROPER PACKAGING BY YOU, ALTERATION, COLLISION WITH OR OF ANOTHER OBJECT,
ELECTRICAL CURRENT FLUCTUATIONS (OTHER THAN THAT WHICH IS EXPLICITLY DEFINED AS
POWER SURGE IN THE DEFINITIONS SECTION), FAILURE TO FOLLOW OPERATING, MAINTENANCE
OR ENVIRONMENTAL INSTRUCTIONS PRESCRIBED IN THE COVERED PRODUCT'S MANUFACTURER
OWNER’S MANUAL OR SERVICE PERFORMED BY ANYONE OTHER THAN A SERVICER AUTHORIZED
BY CANON.
2. SERVICE, REPAIR OR REPLACEMENT NECESSITATED BY THE USE OF PARTS OR SUPPLIES (OTHER
THAN THOSE SOLD BY THE COVERED PRODUCT’S ORIGINAL MANUFACTURER) WHICH DAMAGE
THE COVERED PRODUCT OR CAUSE ABNORMALLY FREQUENT SERVICE CALLS OR SERVICE
PROBLEMS.
3. SERVICE, REPAIR OR REPLACEMENT OF THE COVERED PRODUCT IF ITS SERIAL NUMBER OR
MANUFACTURER DATING HAS BEEN ALTERED OR REMOVED.
4. SERVICE, REPAIR OR REPLACEMENT OF ANY COVERS, LIDS OR TRIM PARTS, OR OF ANY
CONSUMABLE ITEMS; INCLUDING WITHOUT LIMITATION: INK CARTRIDGES, INK TANKS AND
DISPOSABLE PRINT HEADS.
5. PREVENTIVE MAINTENANCE.
6. SERVICE, REPAIR OR REPLACEMENT OF ANY OTHER ITEM, EQUIPMENT OR SOFTWARE THAT MAY
BE INCLUDED WITH OR CONNECTED TO THE COVERED PRODUCT.
7. ON-SITE OR IN-HOUSE SERVICE OR REPAIR OF THE COVERED PRODUCT.
8. ANY ITEM THAT IS PURCHASED OUTSIDE OF THE UNITED STATES OF AMERICA.
9. SERVICE, REPAIR OR REPLACEMENT OF A COVERED PRODUCT OUTSIDE OF THE UNITED STATES OF
AMERICA, ITS TERRITORIES OR CANADA.