CarePAK PLUS Terms & Condition

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purchased from a Retailer, and be solely intended for personal use, and not intended for Commercial Use, or for resale.
Accessories, external peripheral devices and/or add-on options are not covered under this Service Contract.
YOUR R ESP ONSIBILIT Y
PRODUCT PROTECTION: If damage or breakdown of the Product is suspected, You should promptly take reasonable
precautions in order to protect against further damage.
SERVICE CONTR ACT TERM
EFFECTIVE DATE OF COVERAGE:
a) Damage resulting from Power Surge or Accidental Damage from Handling (“ADH”): Coverage for
damages to Your Product resulting from Power Surge or accidental damage from handling, begins on the date
of Product purchase or delivery (if different from Product purchase date), and continues for the Term shown on
Your Contract Purchase Receipt.
b) Failure resulting from Mechanical/Electrical Breakdown: Coverage for Failure of Your Product resulting
from mechanical or electrical breakdown as described in the definition of “Failure” begins upon expiration of
the shortest portion of the manufacturer’s original parts and/or labor limited warranty and continues for the
remainder of Your Term.
WH AT IS C O VERED – GENERAL
In accordance with the SERVICE CONTRACT TERM described above, We agree to procure the necessary services to restore
Your Product to standard operating condition at Our discretion; which may result in a replacement of Your originally
covered Product in lieu of repair services, if Your Product experiences a Failure (as defined) or damage from accidental
damage from handling (“ADH”) or Power Surge (as defined).
If provided to You, a replacement product may be a new or refurbished product of equal or similar features and
functionality, but not necessarily the same model. Please refer to the LIMIT OF LIABILITY section for full details regarding
Product replacements.
IMPORTANT: COVERAGE DESCRIBED IN THIS SERVICE CONTRACT WILL NOT REPLACE OR PROVIDE DUPLICATIVE
BENEFITS DURING ANY ACTIVE MANUFACTURER’S LIMITED WARRANTY PERIOD. DURING SUCH PERIOD, ALL PARTS,
LABOR, ON-SITE SERVICE AND/OR SHIPPING COSTS COVERED BY THAT LIMITED WARRANTY ARE THE SOLE
RESPONSIBILITY OF THE MANUFACTURER (WHO IS CANON U.S.A., INC.) PARTS USED TO REPAIR OR REPLACE YOUR
PRODUCT MAY BE NEW, USED, REFURBISHED, OR NON-ORIGINAL MANUFACTURER PARTS THAT PERFORM TO THE
FACTORY SPECIFICATIONS OF YOUR PRODUCT. Where applicable, technological advances may result in a replacement
product with a lower selling price than Your original Product, and no refunds will be made based on the replacement
product cost difference.
This Service Contract is valid for repairs or replacement within the United States of America, its territories or
Canada.
ADDIT I ONAL B ENE F ITS INCLUDED IN YOUR PLAN
In addition to coverage for a Failure, as defined, Your Contract also provides coverage for:
1. ACCIDENTAL DAMAGE FROM HANDLING (ADH): labor and/or parts required to repair Your Product, or
at Our sole discretion, replacement of Your original Product in lieu of repair in consideration of sudden and
unforeseen ADH; such as damage resulting from dropping the Product or in association with screen
breakage or liquid.
2. NO LEMON GUARANTEE: Within any consecutive twelve (12) month period, if Your Product has three (3)
repairs covered under Your Contract for the same problem and a fourth (4
th
) repair is required for the same
problem and considered covered under Your Contract (“Qualifying Service Repairs”), We will replace Your