User Manual

When Error Occurred
If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears
automatically. Take the appropriate action described in the message.
When an error occurs, a message is displayed on the computer or on the printer. For some errors, a support
code (error number) is also displayed.
When a Support Code and a message are displayed on the computer
screen (Windows):
When a Support Code and a message are displayed on the printer
(touch screen):
For details on how to resolve errors with Support Codes, see List of Support Code for Error.
For details on how to resolve errors without Support Codes, see Message (Support Code) Appears.
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