User Guide

Focused on Professionals
State-of-the-art, high-quality, easy to use - these describe Canon’s service and support programs
just as accurately as they do Canon’s products. Whether you’re an individual or represent a
large enterprise, your needs are critical, which is why Canon provides unique customer service
Factory-Level Service
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Fast repair processing
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Highest quality standards
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Precision camera & lens adjustment rooms
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Nationwide service network
Dedicated Pro Tech Support
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Team of technical experts
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Industry-leading response times
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In-house studio test environment
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100% U.S.-based call center (All Canon employees)
Pro Training & Workshops
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Free online educational resources including how-to
videos, white papers, quick guides, interviews & more.
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Live classes and workshops featuring a wide range
of topics by and for industry professionals.
Canon Professional Services
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2 day service for Platinum Members
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Dedicated 24/7 tech support
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Repair Discounts for Platinum & Gold Members
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Repair Coverage & Equipment Evaluation Loans
JOIN THE GROWING RANKS OF PROS THAT RELY ON CANON
PROFESSIONAL SERVICE, SUPPORT, AND EDUCATION
SUPPORT MATTERS