User Guide
Table of Contents 3 Setup 6 Modes 9 Watch Live & Timeline 12 HomeHealth Technology™ 18 Emergency Options 21 Settings 23 Plans 25 Help
Divider text Setup 3
Setup IOS REQUIREMENTS To set up Canary using your iPhone, you will need an iPhone 4 or newer running iOS 7 or newer. As of Canary app version 1.2.9, newer features will only be available on phones running iOS 8 and above. ANDROID REQUIREMENTS To set up Canary on your Android smartphone, you will need an Android phone running Android 4.0 or newer. While the majority of Android phones will work with Canary, the experience is fully optimized for certain phones.
Setup Canary can connect to the internet using Wi-Fi or an Ethernet cable. WI-FI NETWORK REQUIREMENTS If you use Wi-Fi to connect Canary to the internet, please make sure: • Your Wi-Fi network broadcasts at 2.4GHz (802.11 b/g/n). • Your network name or password does not include the “ character. • Your SSID (network name) is being broadcast and is not hidden. • Your wireless password does not exceed 43 characters in length. • Your network upload speed is greater than 1 Mbps. SECURE SETUP 1.
Divider text Modes 6
Modes Canary has three modes: ARMED, DISARMED, and PRIVACY. In ARMED mode, Canary monitors your home for activity and sends you a push notification with a video when it detects movement. In DISARMED mode, Canary still monitors your home and records video when it detects movement, but it won’t send you notifications. In PRIVACY mode, Canary’s camera, microphone, and motion detection capabilities are fully disabled.
Mode Settings In MODE SETTINGS , you can configure how Canary changes modes by activating or disabling AUTO-MODE SWITCHING . AUTO-MODE SWITCHING If AUTO-MODE SWITCHING is on, Canary will use your phone’s location services to detect whether you’re home or away. Canary will arm when all location members leave home. You can also choose whether Canary switches to PRIVACY or DISARMED mode when you arrive home by selecting either DISARMED or PRIVACY under MODE when members are home.
Watch Live Divider text & Timeline 9
Watch Live On the HOME SCREEN , tap WATCH LIVE to view a livestream of your home when Canary is in ARMED or DISARMED mode. Canary will automatically record any activity that is occuring while you are using WATCH LIVE. You can sound the siren or call emergency services directly from the WATCH LIVE screen. Swipe your finger across the screen to live-stream video from other Canary devices at the same location. If you want to catch the smaller details, pinch the screen to zoom up to 300% .
Timeline To access the TIMELINE , swipe up on the HOME SCREEN . You can review recent video events, watch saved videos,keep track of member arrivals and departures, and check mode changes. Filter events by date. Tap to filter your timeline by all recorded events, events recorded in Armed mode, or bookmarked events. Tap to view a video event. Indicates whether a notification was sent for this video event.
Event Screen On the EVENT SCREEN , you can play back recorded activity, export and delete video, tag specific types of motion, bookmark an event on your timeline, or respond to an emergency. Tap to delete or export a video clip. Watch Live, Tag to help Canary learn, or bookmark to save an event. Sound Canary’s siren-or make an emergency call.
Motion Notification Settings Canary records any motion detected while in A RMED MODE , but you can customize how much or how little activity is required to send you a notification. By default, Canary’s notification settings should filter out the majority of background activity like TVs, ceiling fans, and other repetitive motion. If you’d like to receive fewer or more notifications, adjust the slider accordingly.
HomeHealth Divider text Technology™ 14
HomeHealth Technology™ Canary’s HOMEHEALTH TECHNOLOGY™ analyzes your environment and helps keep you safer and more connected to your home. To access your HOMEHEALTH TECHNOLOGY™ data, tap on the temperature, humidity, or air quality icons on the HOME SCREEN . TEMPERATURE Canary tracks your home’s climate and shows you real-time temperature readings along with recent heat spikes or drops. These measurements can help monitor your comfort, your utilities bill, and your safety.
HomeHealth Technology™ AIR QUALITY Canary assesses your home’s air quality— the amount of contaminants in the air— and shows you what’s inside and outside the normal range for your environment. Canary detects changes in air quality caused by pollutants including: • • • • • • • Isobutane Hydrogen Methane Ethanol Carbon monoxide Cigarette smoke Cooking odors You can keep Canary’s air quality sensor calibrated by ventilating your home with outside air.
Navigating HomeHealth shows readings for temperature, humidity, and air quality for the previous 24 hours. HOMEHEALTH TECHNOLOGY™ To see what environmental conditions were at a specific point in time, tap and hold on any of the the HOMEHEALTH TECHNOLOGY™ graphs and drag your finger along the timeline. While Canary’s air quality sensor can detect carbon monoxide and smoke, Canary isn’t a replacement for a dedicated carbon monoxide or smoke detector in your home.
Emergency Options 18
Sounding the Siren and Contacting Emergency Services You can sound a 90+ dB SIREN or contanct EMERGENCY SERVICES while watching live, viewing a pre-recorded event, or by using the CANARY WIDGET (iOS only). After tapping SOUND THE SIREN , you’ll have three seconds to cancel it before it’s activated. Once activated, the siren will automatically turn off after 30 seconds; you can also manually shut it off by pressing the button again. Tap EMERGENCY CALL to call local police, fire, or medical services.
Canary Widget (iOS) The CANARY WIDGET is designed to offer a quick glance into your home. From the CANARY WIDGET you can: • View the current mode of your location. • View who is currently home. • See when activity was last detected. • View a thumbnail from the most recent entry. • Sound the siren or call the local police. INSTALLING THE WIDGET 1. Swipe down from the top of your screen. 2. In the TODAY tab, scroll down to the bottom and tap the EDIT button. 3.
Settings 21
Settings To access SETTINGS , swipe down on the HOME SCREEN .
Plans 23
Plans Every Canary comes with a free STARTER PLAN which provides access to Timeline events from the last 12 hours , up to five video BOOKMARKS and up to three DOWNLOADS on the Canary Cloud. EXTENDED PLANS If you think you’ll need more storage, you can upgrade to a EXTENDED PLAN to increase your VIDEO HISTORY , BOOKMARKS , and DOWNLOADS . To upgrade your plan, log into my.canary.is with your Canary account information.
Help 25
Help If you’re having issues with Canary and need support, please visit our Help Center, email us, or swipe down on your HOME SCREEN and tap GET HELP While we’re happy to help you troubleshoot, we also love hearing feedback and stories from our users; we want to know how Canary impacts your life. Share your experiences with us on Facebook and Twitter using #canarystories or #caughtbycanary, or email stories@canary.is to tell us about your favorite Canary moments.