OWNER’S MANUAL MODEL PG24HG | PG36HG A MAJOR CAUSE OF FIRES IS FAILURE TO MAINTAIN REQUIRED CLEARANCES (AIR SPACES) TO COMBUSTIBLE MATERIALS. IT IS OF UTMOST IMPORTANCE THAT THIS PRODUCT BE INSTALLED ONLY IN ACCORDANCE WITH THESE INSTRUCTIONS.
IMPORTANT SAFETY WARNINGS READ AND FOLLOW ALL INSTRUCTIONS BEFORE INSTALLING AND USING THE APPLIANCE Please read this entire manual before installation and use of this pellet fuel-burning appliance. Failure to follow these instructions could result in property damage, bodily injury, or even death. Contact local building or fire officials about restrictions and installation inspection requirements in your area. SAVE THESE INSTRUCTIONS.
WARNING CLEANING: • Normal use will create a buildup of ash, grease, and creosote inside the grill. The grill must be thoroughly cleaned after every 50 hours of use or if a buildup of grease or creosote is noticed inside the grill. • Clean the grill by removing all internal parts and thoroughly scrape away all grease and creosote from all internal surfaces, including the grease drain, and remove debris from the grill. • The drip tray must always be cleaned prior to turning the grill to high.
GENERAL WARNINGS PRE-USE INSPECTION: • Do not operate appliance under ANY overhead construction. Keep a minimum clearance of 36 inches (0.9 m) from the sides, front and back of appliance to ANY construction. Keep the area clear of all combustible material and flammable liquids, including wood, dry plants and grass, brush, paper, and canvas. • Use only on a level, stable noncombustible surface like bricks, concrete or dirt.
CLEANING: • Creosote – Formation and need for removal. When wood pellets are burned slowly, they produce tar and other organic vapors that combine with expelled moisture to form creosote. The creosote vapors condense in a relatively cool oven flue and exhaust hood of a slow burning fire. As a result, creosote residue accumulates on the flue lining and exhaust hood. When ignited, this creosote makes an extremely hot fire.
WELCOME TO THE FAMILY Being a part of the Camp Chef family means more than just using our products, it also provides a sense of community. We know every good time starts with an invitation, and there’s no better enticement than great-tasting food. And the best food, we believe, is cooked with a flame and kissed by smoke. Grab a drink and stay a while... we’ve got brisket on.
SPECIAL FEATURES HYBRID GRILL COMPATIBLE The APEX combines the best of the ever popular wood pellet grill with the time-tested option of using propane to get the job done quickly. In one unit, and in a single chamber, a griller will be able to easily switch fuel sources. So whether it’s a quick cook of grilled chicken or a well-earned smoke ring on a brisket, it will be grilling like never before. The purchase of the gas train / sidekick accessory is required for propane grilling. Learn more at www.
SIDE ATTACHMENT COMPATIBLE Install the gas train and SIDEKICK APX attachment and open the award winning capabilities of Camp Chef’s Sidekick system— Sauté on the griddle, bake within the pizza oven, sear on the grill box, boil with a stock pot—the menu possibilities are endless. It truly is the definition of versagrillity.
SPECIAL FEATURES ASH CLEAN OUT SYSTEM Unlike other pellet grill companies, our Ash Clean out System allows for the user to easily clean out the burn cup and dispose of the ashes. Before each cook, simply pull the lever and dump out the ash — it’s that easy. To learn more see page 19. PELLET LEVEL SENSOR Get notified when you’re running low on pellets. Enable app notifications to remind you when to fill up. Must have the Camp Chef Connect App.
WIFI CONTROLLER CONTROLLER FUNCTIONS Rotate the dial to scroll through menus, adjust temperatures, or smoke settings. Press the dial to select. Set temperature: Use this setting to set your temperature (160 - 400˚F). Rotate the dial to the desired temperature and press to confirm. Bypass: Use bypass in the case of power failure/accidentally outage or you need to restart the grill and it is still hot. Use only if grill has been off for less than 3-4 minutes.
WIFI CONTROLLER Set smoke level: Use this setting to adjust the smoke level. Rotate dial to the desired smoke setting and press to confirm. The smoke setting can be adjusted from 1-10. Only available from 160 - 350°F A smoke setting of 1 will produce less smoke and maintain a more even temperature. As the smoke setting increases, the temperature fluctuations will also increase.
Feed: This setting is used to feed pellets to the burner and should only be used in the following scenarios: 1. The first time you use the grill to fill the auger tube. 2. Anytime you inadvertently run the hopper out of pellets or if you want to change pellet variety. Once the FEED cycle has finished, the controller will return to the main menu and the auger tube will be filled with pellets. You are now ready to start cooking.
CAMP CHEF CONNECT APP CAMP CHEF CONNECT APP With our innovative PID and WIFI enabled controller, stay connected to your grill using the Camp Chef app. Getting started: 1. Download the Camp Chef Connect app from the Apple app store or Android Play store. 2. Allow for notifications. Certain features, like the pellet sensor, are only available on the app. 3. Turn the grill controller on using the main power switch on the controller. 4.
CAMP CHEF CONNECT APP FUNCTIONS The Camp Chef Connect app lets you do everything the controller can do and more. Probes: Your grill comes with four probe ports. Organize your probes by naming them within the app and assigning them target temperatures. (Yes, we’ll even send you notifications when they get close!) Do not use meat probes when grill temperature exceeds 350°F. Damage to the probes may occur.
GRILL OPERATION - FIRST TIME BEFORE YOU TURN YOUR GRILL ON Make sure the grill is a minimum of 36” from all combustibles. Use on a level, stable non-combustible surface. Do not use this pellet grill on any surface that will burn or melt. Do not operate under any overhead construction. Make sure the burner clean-out cup is emptied and closed before starting the grill. 36" 36" 36" Make sure the ash cup and grease bucket are in place. GETTING STARTED: 1. Plug your grill into an outlet. 2.
GRILL OPERATION START UP Now that your pellet grill has been properly seasoned, you are ready to start your wonderful relationship with your new grill. Follow these instructions every time you operate your grill: 1. Ensure the hopper is filled with premium, food grade hardwood pellets. 2. Ensure the grease tray is clean and in place. 3. Pull the clean-out knob on the front of the grill and empty out any ash that may have been left in the burn cup from the last cook. 4.
7. Select SET SMOKE and set your smoke number. Only available from 160°F - 350°F. 8. Open the lid of the pellet grill and leave open during the entire startup cycle. 9. When the startup cycle is finished the controller will display the temperature and the lid can be closed, allowing the pellet grill to reach and maintain the set temperature.
GRILL OPERATION COOKING It’s time to start cooking! Visit www.campchef.com/recipes for some great recipe ideas on what to do for your first cook. Photo of probe in the port 10. Place your food on the grill. 11. Plug the probe into one of the four available ports on the grill faceplate. Photo of probe going in the hole on the side of the chamber, close up. 12. Insert the probe and wire through the stainless flap on the side of the chamber. 14.
SHUTDOWN Use the SHUTDOWN option every time you are finished with your cook. Photo of cord wrapped up neatly 16. Select SHUTDOWN from the main menu. In this setting the fan will remain on for 20 minutes to finish burning any pellets in the burn cup. 17. After 20 minutes the grill will turn off. 18. Unplug the grill and store the cord on the back bracket.
GRILL MAINTENANCE If you’ve got yourself a pellet grill, you’re probably enjoying a steady stream of incredible food, whether it’s fresh-baked pizza or smoked brisket. But with each cookout, your grill collects a little more grease and ash. To keep your “grillfriend” at its best, ready to cook all your favorite foods, follow our cleaning guide below. BETWEEN EACH COOK: For quick cleanup between cookouts, you don’t need to do anything too dramatic.
Do not use oven cleaner, abrasive cleaners, or abrasive cleaning pads on the exterior surfaces of your grill. Let the cleaner sit for about 30 seconds to give it a chance to break down grease and smoke stains. Wipe off the cleaner with a clean paper towel or rag. Wipe with the grain if you’re cleaning stainless steel or in circles, if you’re cleaning a painted surface. Repeat the process once more to clean off any remaining grease or smoke. With a rag, rinse thoroughly if you used soapy water.
FREQUENTLY ASKED QUESTIONS 24 Do you need to use pellets all the time? Even if you are not wanting to smoke the food? Pellets are the main source of fuel on this pellet grill. If you add the gas train/ sidekick accessory, you can add the option of cooking with propane as well. Can I use other brands of pellets? Yes, however some flavors and brands of pellets burn differently than others. You will want to use 100% all natural wood pellets with no additives, binders, glue, corn, or any other oils.
Why is my grill fluctuating in temperature? Temperature variation is normal. Your grill will not have the same temperature readout like an oven (even though your oven at home has a similar temperature fluctuation.) It is programmed to let the flame go out and smolder, creating more smoke. If it never did this, there would be very little smoke. This creates temperature swings, but the cooking results are great.
FREQUENTLY ASKED QUESTIONS 26 What kind of wood do you use for your pellets? Do you use any additives in your pellets? We use 100% all-natural, virgin hardwood that comes from trees in the US to make our pellets. We DO NOT use any type of wood that may contain any chemicals, glue, or anything at all added. Our pellets are not comprised of any recycled wood or wood that may contain construction material by-products or waste such as particle board, sheeting or any construction grade material.
TROUBLESHOOTING Why does my grill not turn on after switching the power button to the on position? Make sure the grill is plugged into a powered outlet. Check the circuit breaker and/or GFCI switch, or test the outlet using another appliance. Unplug the grill and check the fuse located by the power cord inlet, on the back side of the hopper. If the fuse is blown, replace only with a 4.0 Amp 125 V 55x20mm Fast Blow Fuse. Typical fuse markings will be 4A125V, F4A125V, 4A250V, or F4A250V.
TROUBLESHOOTING Why won’t my grill connect to WIFI? This may be due to a number of factors. Use the following to troubleshoot: 1. Make sure your grill is in range of your WiFi router. 2. Ensure you have a 2.4gHz WiFi network in range. 3. Check to ensure your phone is connected to the same network when setting your grill up for WIFI. 4. Click the ‘show password’ icon to review your network password to ensure there are no typos. 5. If the initial WiFi connection times out, do the following: a.
I cannot get my WIFI/Bluetooth reconnected. I’ve reset everything, uninstalled the the app on my device, it recognizes the grill but never makes the connection. Do the following: 1. Go into the app’s Device Management and remove the grill from your account by swiping it away to the left. 2. In your phone’s Bluetooth settings, find an item named “CampChef:xx:xx” and forget or unpair it. 3. On the grill go to Settings and choose Reset. This will forget the Bluetooth and WiFi configurations for the grill. 4.
TROUBLESHOOTING - ERROR CODES 30 SENSOR This is an error code that occurs with the meat probe. Check to see if you have your meat probe inserted into the port on the faceplate. If you have your meat probe inserted, try unplugging the probe and then plugging it back in. If the error code persists, then you may need a new meat probe. FLAME ERROR This happens when the fire in the grill goes out or falls below a certain temperature and does not go back up. This happens more so in the winter months.
SERVICE AND WARRANTY 3 YEAR LIMITED WARRANTY (from date of purchase) Camp Chef No-Hassle Warranty: Here at Camp Chef we stand by our products and take pride in our customer service. Because of this, your new Camp Chef product comes with a No-Hassle Warranty. We warrant that our products will be free from defects in all materials and workmanship (excluding paint and finish) for the Warranty Coverage Period described below. This warranty is extended only to the original consumer purchaser.
REPLACEMENT PARTS MODEL PG24HG 7 6 5 8 9 4 10 2 22 11 26 24 1 3 12 23 13 27 14 15 14 18 Item 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 32 Part Number PG24HG-2 PG24HG-3 PG24HG-4 PG24HG-5 PG24HG-7 PG24HG-8 PG24HG-9 PG24HG-10 PG24HG-11 PG24HG-12 PG24HG-13 PG24HG-14 PG24HG-15 PG24HG-16 PG24HG-17 16 28 17 15 29 20 19 Description Quantity Item Hopper Assembly Draft Cover Upper Grate Lower Grate Lid Handle Handle Mount Set Screw Handle Insulator Light Handle Screw Valve Cover (no knobs) Drip
REPLACEMENT PARTS MODEL PG36HG 29 5 7 6 8 9 30 10 2 25 23 1 3 21 4 12 22 26 13 14 13 18 17 Item 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Part Number PG36HG-2 PG36HG-3 PG36HG-4 PG36HG-5 PG36HG-6 PG24HG-8 PG24HG-9 PG24HG-10 PG24HG-11 PG24HG-12 PG36HG-7 PG36HG-8 PG24HG-15 PG24HG-16 PG24HG-17 11 Description Quantity Item Hopper Assembly Draft Cover Upper Grate Lower Grate Lid Handle Handle Mount Set Screw Handle Insulator Light Handle Screw Valve Cover (no knobs) Drip Tray Tank Hook Leg (FL,
CONTROLLER WIRING DIAGRAM Lights Power Cord RTD Controller Fan Pellet Sensor Hot Rod Auger Motor 34
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