Warranty Guide

Cali Bamboo LLC
Limited Residential Warranty – TruOrganics® Decking
www.CaliBamboo.com | 6675 Mesa Ridge Rd, San Diego, CA 92121 | [phone]
Note: For the most up-to-date warranty information, please visit www.CaliBamboo.com.
Warranty Conditions and Term:
This limited warranty is given to (a) the original purchaser (the “Original Purchaser”) of the
Decking (defined below) from a Cali Bamboo retailer or dealer, and, (b) if the Original Purchaser
is not the owner of the Residential Property (Residential Property shall refer to a single-family
residential home) upon which the Decking is installed, to the owner of the Residential Property at
the time of installation (the “Original Owner”) (the Original Purchaser and the Original Owner of
the Decking subject to this limited warranty are referred to as the “Warranty Holder”). Cali
Bamboo LLC (“Cali Bamboo”) warrants that its TruOrganics® Decking, (the “Decking”), during
the applicable warranty periods set forth in subsections 1) through 3) below (each, a “Warranty
Period”), will comply with the following:
1. The Decking shall be free of defects in manufacturing, materials, and workmanship
(“Manufacturing Defects”) under normal use for a period beginning on the date of
purchase by the Original Purchaser (the “Purchase Date”) and ending on the earlier of
(a) one year from the Purchase Date, and (b) the date on which the Decking is installed
(the “Installation Date”);
2. Under normal traffic and usage conditions, the Decking will not split, check, splinter, rot,
or suffer structural damage from termites or fungal decay for a period beginning on the
Purchase Date and ending on the earlier of (a) 25 years from the Purchase Date, and (b)
the date on which the Residential Property upon which the Decking is installed is sold by
the Original Owner.
3. The Decking shall resist permanent staining from spills of food and beverage items
including mustard, ketchup, barbeque sauce, canola oil, tea, coffee, wine, fruit punch and
sodas as long as the substances are removed from the Decking in accordance with Cali
Bamboo’s Maintenance Guide (defined below) within 72 hours of the substance coming
in contact with the Decking and are not rubbed into the Decking, and the spill has not
also contacted another material causing a chemical reaction, for a period beginning on
the Purchase Date and ending on the earlier of (a) 25 years from the Purchase Date, and
(b) the date on which the Residential Property upon which the Decking is installed is sold
by the Original Owner. Cali Bamboo does not warrant that the Decking will be stain
proof.
If a valid warranty claim hereunder is received during the first 10 years after the Installation Date,
Cali Bamboo will, at its option, supply a replacement of similar grade for the affected Decking or
refund the cost of the affected Decking.
If a valid warranty claim hereunder is received during years 11 through 25 after the Installation
Date, then Cali Bamboo will refund the following percentage of the cost of the affected Decking
used for the original installation: