Warranty Guide

www.CaliFloors.com | 6675 Mesa Ridge Rd, San Diego, CA 92121 | [phone]
Cali Bamboo LLC | Limited Residential Warranty
TruOrganics
®
Post and Rail Kits
Note: For the most up-to-date warranty information, please visit www.CaliFloors.com.
Warranty Conditions and Term:
This limited warranty is given to (a) the original purchaser (the “Original Purchaser”) of the Post and Rail Kits
(defined below) from a Cali Bamboo retailer or dealer, and, (b) if the Original Purchaser is not the owner of the
Residential Property (Residential Property shall refer to a single-family residential home) upon which the Post and
Rail Kits are installed, to the owner of the Residential Property at the time of installation (the “Original Owner”) (the
Original Purchaser and the Original Owner of the Post and Rail Kits subject to this limited warranty are referred to
as the “Warranty Holder”). Cali Bamboo LLC (“Cali Bamboo”) warrants that its TruOrganics
®
Post and Rail Kits,
(the “Post and Rail Kits”), during the applicable warranty periods set forth in subsections 1) through 3) below
(each, a “Warranty Period”), will comply with the following:
1) The Post and Rail Kits shall be free of defects in manufacturing, materials, and workmanship (“Manufacturing
Defects”) under normal use for a period beginning on the date of purchase by the Original Purchaser (the
“Purchase Date”) and ending on the earlier of (a) one year from the Purchase Date, and (b) the date on which
the Post and Rail Kits are installed (the “Installation Date”);
2) Under normal traffic and usage conditions, the Post and Rail Kits will not split, check, splinter, rot, or suffer
structural damage from termites or fungal decay for a period beginning on the Purchase Date and ending on
the earlier of (a) 25 years from the Purchase Date, and (b) the date on which the Residential Property upon
which the Post and Rail Kits are installed is sold by the Original Owner.
If a valid warranty claim hereunder is received during the first 10 years after the Installation Date, Cali Bamboo
will, at its option, supply a replacement of similar grade for the affected Post and Rail Kits or refund the cost of the
affected Post and Rail Kits.
If a valid warranty claim hereunder is received during years 11 through 25 after the Installation Date, then Cali
Bamboo will refund the following percentage of the cost of the affected Post and Rail Kits used for the original
installation:
Year Claim Is Received after the
Installation Date
% Refund of Cost of Affected Post and
Rail Kits Used for Original Installation
11-13 80%
14-16 60%
17-19 40%
20-22 20%
23-25 10%
This limited warranty does not cover Post and Rail Kits donated, purchased on clearance or at auction. In the event
that Cali Bamboo supplies replacement Post and Rail Kits, the Warranty Period for the replacement Post and Rail
Kits will not be extended beyond the original Warranty Period set forth in subsections 1) through 3) above.
Warranty Scope:
This limited warranty is not transferable by the Warranty Holder to any other party, including but not limited to a
subsequent purchaser of the Residential Property upon which the Post and Rail Kits are installed.