Owner's Manual

For prompt assistance, please have the following information available to
L give the Customer Assistance Representative:
Your name, address, home
and business telephone numbers
Vehicle Identification Number
(This is available from the vehicle
registration or title, or the plate
at the left top of the instrument panel
and visible through the windshield.)
Dealer name
and location
Vehicle delivery datu and prcsent mileage
Nature
of concern
We encourage
you to call the toll-free number listed previously in order to
give your inquiry prompt attention. However, if you wish to write
Cadillac, write to:
Cadillac Consumer Relations
Center
Cadillac Motor Car Division
30009 Van Dyke
PO. Box 9025
Warren, MI 48090-9025
Refer to your Warranty and Owner Assistance Information booklet for
addresses
of Canadian and GM Overseas offices.
When contacting
Cadillac, please retnember that your concern will likely
be resolved in the dealership, using the dealer's facilities, equipment and
personnel. That is why we suggest you follow Step One first if you have a
concern.
ASSISTmCE FOR THE
SPEECH (
To assist customers who have hearing difficulties, Cadillac has installed
special TDD (Telecommunication Devices for the Deaf) equipment
at its
Customer Assistance Center. Any hearing or speech impaired customer
who has access to a TDD or a conventional teletypewriter (TTY) can
communicate
with C;tdillac by dialing: 1-800-TDD-CMCC. (TDD 11se1-s in
Canada can dial Z -800-263-3830.)
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