Quick Start Guide

Error Message Action
Ink Low
One or more of the ink cartridges are near the end of their lives.
Order a new ink cartridge. You can continue printing until the
Touchscreen displays Replace Ink.
For more information, see the Online User's Guide: Replace the Ink
Cartridges.
• You can still scan even if the ink is low or needs to be
replaced.
Install Ink
Remove the new ink cartridge and re-install it slowly and firmly until it
locks into place.
For more information, see the Online User's Guide: Replace the Ink
Cartridges.
Jam Front/Rear
Jam Front
Jam Rear
Jam MP Tray
Jam Front/MP Tray
Jam Tray2
Repeat Jam XX
Remove the jammed paper.
For more information, see the Online User's Guide: Printer Jam or
Paper Jam.
If there is a repeat paper jam, try another paper jam clear operation.
For more information, see the Online User's Guide: Remove Paper
Scraps.
Make sure the paper guides are set to the correct paper size.
Make sure the paper support is fully inserted into the machine.
For more information, see the Online User's Guide: Paper is Jammed
in the Front of the Machine.
Clean the paper pick-up rollers.
For more information, see the Online User's Guide: Clean the Paper
Pick-up Rollers.
Low Temperature
After warming the room, allow the machine to warm up to room
temperature. Try again when the machine has warmed up.
Media is Full.
Your machine can only save to your USB flash drive if it contains fewer
than 999 files. Delete unused files and try again.
Delete unused files from your USB flash drive to make some free
space, and then try again.
No Caller ID
There is no incoming call history. You did not receive calls or you have
not subscribed to the Caller ID service from your telephone company.
To use the Caller ID feature, contact your telephone company.
For more information, see the Online User's Guide: Caller ID.
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