User's Manual

BW64E Installation Guide
3
045-57013 Rev B
BridgeWave Confidential & Proprietary
1.3 Contact Information
Technical Assistance and Customer Service
To obtain assistance with a product related issue contact BridgeWave Customer Service using the
following information:
Regional Standard Support
Available Monday through Friday from 8:00 AM to 5:00 PM UTC local time, per region.
NAM (North America) UTC -8
[phone]
EMEA (Europe, Middle East, and Africa) UTC +0
[phone]
APAC (Asia Pacific) UTC +8
[phone]
The UTC coverage times do not reflect daylight saving time
adjustments.
E-mail: [e-mail]
Return Material Authorization (RMA)
Should BridgeWave equipment have to be returned for repair or replacement, an RMA number must be
obtained from BridgeWave. When returning equipment, be sure to write the RMA number on the
outside of the shipping carton, and follow instructions received from support upon approval of the
RMA.
BridgeWave Sales
For questions pertaining to the purchase of equipment, software licenses, warranties, or services please
contact sales at the following:
E-mail: [e-mail]
Inside Sales: +1.866.577.6908