Instruction Manual

9
WARRANTY
2 YEAR LIMITED WARRANTY
This limited warranty is the only one that applies to this product, and sets forth all the responsibilities of
Lance Larkin™ regarding this product. There is no other warranty, other than that described herein.
BREW EXPRESS™ is warranted, to the original purchaser only, to be free of defects in parts and labor
for 2 years from the date of purchase. This warranty does not extend to subsequent purchasers or users.
Lance Larkinô will not be held responsible for any amount of damage in excess of the retail purchase
price of the BREW EXPRESS™ coffee system under any circumstances. Incidental and consequential
damages are specifically excluded from coverage from this warranty.
The BREW EXPRESS™ coffee system is not intended for commercial food service use. This warranty
does not apply to accessories or damage to unit from misuse or incorrect installation. Misuse includes
uses such as incorrect wiring or power supply installation, damage from incorrect filter or water line
installation, and improper maintenance or use. It is further noted than non-use of filter or filtered water
system (entire house) in hard water use areas will not be warranted.
RETURN/REPAIR POLICY: Any BREW EXPRESS™ unit other than accessories found to be defective
may be returned postage paid to Lance Larkinô. Any defective BREW EXPRESS™ unit other than
accessories returned to Lance Larkin™ within 1 year from the original date of purchase will be replaced
free of charge. Any unit returned to Lance Larkinô more than 1 year after the original purchase date
but less than 2 years from the original purchase date, Lance Larkin™ will repair the unit. The repaired
or replaced unit will then be warranted under the terms of the remainder of the warranty period.
The customer is responsible for all shipping charges of returned units. During the warranty period
Lance Larkin™ will be responsible for the return one way shipping charges.
LIMITATIONS: This warranty does not cover accessories, brew baskets, carafe or defects resulting from
normal wear and tear including chips, scratches, abrasions, discoloration due to improper care, neglect
and abuse, accidents, damage during shipping to our service facility, unauthorized repair or alterations,
failure to follow instructions for installation, operation and maintenance.
STATE LAW RIGHTS: This warranty gives you specific legal rights. Some states do not allow
limitations on how long an implied warranty lasts or the exclusions or limitations of Incidental or
consequential damages, so the inclusions or limitations stated herein may not apply. This warranty
gives the purchaser specific rights; other rights witch vary from state to state may also apply.
REQUEST FOR WARRANTY SERVICE: Contact Lance Larkin™ Technical Support by telephone, fax
or mail. We suggest that you keep the original packaging in case it may be necessary to ship the unit.
When returning the unit include you name, address, phone number, and dated sales receipt, (or copy)
along with product serial number and description of the reason for return.
WARRANTY ACTIVATION: Please complete warranty card and mail to Lance Larkin™ for activation
within 30 days of purchase along with a copy of dated sales receipt. BREW EXPRESS™ warranty card
must be registered within 30 days to activate warranty. Mail completed card to:
Lance Larkin™
2700 NW Front Avenue
Portland, Oregon 97210
[phone]