User's Manual
Table Of Contents
- Setup and basics
- New in this release
- Your device at a glance
- What's different about the BlackBerry 10 OS?
- Notification icons
- Menu icons
- Setting up your device
- Using gestures
- Personalizing your device
- Find customer support
- Device Switch
- Preparing to switch devices
- Switching from a BlackBerry device
- Switching from a device running BlackBerry Device Software 5 or BlackBerry 6
- Switching from a device running BlackBerry 7
- Switching from a BlackBerry 10 device
- Switching from an iPhone or Android device
- Transfer data using the Device Switch app
- Transfer data to a new device using a computer and BlackBerry Link
- Transfer data using a media card
- Transfer contact info using a SIM card
- Add an email account to your new device
- After you switch devices
- Troubleshooting: Device Switch
- BlackBerry ID
- Phone and voice
- Phone
- Notifications and ring tones
- About notifications and ring tones
- Change your notifications or ring tones
- How do I turn off all sounds and ring tones except for calls?
- Customize notifications for a contact
- Customize notifications for an app
- Turn off all notifications and ring tones
- Change the notification settings for Level 1 alerts
- View and respond to Instant Previews
- About Lock Screen Notifications
- Troubleshooting: Notifications and ring tones
- Voicemail
- BlackBerry Hub and email
- BlackBerry Hub and email
- Staying connected with the BlackBerry Hub
- Keyboard shortcuts: BlackBerry Hub
- Setting up and managing accounts
- BlackBerry Hub message list icons
- Viewing and searching messages
- Send email and messages from the BlackBerry Hub
- Managing messages
- Securing your email
- Secure email icons
- Navigating the BlackBerry Hub
- Customizing BlackBerry Hub settings
- Set an out-of-office reply
- Add a signature to an email account
- Change your default email address or calendar
- Change how messages are displayed in the BlackBerry Hub
- Restrict contacts in the BlackBerry Hub
- Change the order of accounts in the BlackBerry Hub
- Change which messages appear in the BlackBerry Hub
- Change options for text messages
- Change advanced settings for text messages
- Turn off cell broadcast messages
- Update your Facebook, Twitter, or LinkedIn status from the BlackBerry Hub
- Make a phone call from the BlackBerry Hub
- About public warning messages
- Troubleshooting: BlackBerry Hub
- BBM
- joyn
- BlackBerry Hub and email
- Media
- Change the media volume
- Supported audio and video file extensions, formats, and codecs
- Troubleshooting: Media
- Camera
- Pictures
- Music
- Videos
- About BlackBerry Story Maker
- Media sharing
- About FM Radio
- Games
- Settings
- Customize your device settings
- Update your device software
- Battery and power
- Connections
- Check which wireless networks your device connects to
- Give your device a nickname
- Wireless connections icons
- Choosing a connection
- Turn on airplane mode
- Mobile network
- Wi-Fi connections
- Mobile Hotspot
- Internet tethering
- Bluetooth connections
- Turn on Bluetooth technology
- Pair and connect with a Bluetooth enabled device
- Write your Bluetooth pairing infomation to an NFC tag
- Rename a paired or saved Bluetooth enabled device
- Disconnect from a paired Bluetooth enabled device
- Delete a saved Bluetooth enabled device
- Pairing your device with a car
- Set how Bluetooth enabled car kits access your messages
- Let your car kit use your device's network credentials
- Automatically establish a Bluetooth connection when you turn on your device
- Supported Bluetooth profiles
- Troubleshooting: Bluetooth
- NFC
- Connect your device to a USB device
- Connect your device to an HDMI display
- Monitor your wireless data usage
- BlackBerry Keyboard and typing
- Change Keyboard, input, or typing settings
- Type faster with automated assistance settings
- Select text using the BlackBerry Keyboard
- Cut, copy, and paste text
- Selecting word suggestions that appear while you type
- Spell check
- Creating custom text shortcuts
- Clear the learned words list
- Change or delete a text shortcut
- Typing using voice dication
- Language
- Keyboard input methods
- Screen display
- Accessibility
- Media cards and storage
- Using your device with BlackBerry Link
- Applications and features
- Organizing your apps
- About the BlackBerry Assistant
- Calendar
- About the Calendar app
- Keyboard shortcuts: Calendar app
- Subscribe to a public calendar on your device
- View your events
- Find email and files associated with an event
- Create an event in the Calendar app
- Add a task to the Calendar app
- Hide a calendar
- Change or delete an event
- Create a follow-up meeting
- Join a conference call from a meeting reminder
- Save conference call details in the Calendar app
- Add WebEx details to an event
- Send an "I will be late" message
- Share a file with meeting participants
- Customizing Calendar app settings
- Troubleshooting: Calendar app
- Contacts
- About the Contacts app
- Keyboard shortcuts: Contacts
- Adding contacts to the Contacts app
- Contact views
- Changing contacts in the Contacts app
- Create a contact group in the Contacts app
- Add a contact to your favorites
- Contact someone
- Set a custom ring tone for a contact
- Search for a contact
- Filtering contacts
- Sort your contacts in the Contacts app
- Share a contact
- Troubleshooting: Contacts
- Clock
- BlackBerry World
- Android apps
- Maps and GPS
- BlackBerry Maps icons
- Search for a place or an address on a map
- Pin a place on a map
- Get directions
- My places
- Changing settings for Maps
- About location services
- Turn on or turn off location services
- Change location permissions for apps
- Turn on or turn off location-based ads
- Turn on or turn off traffic data
- About the compass
- Get a compass reading
- Point the compass to true north or to magnetic north
- Troubleshooting: Compass
- Browser
- The Smart Tags application explained
- File Manager
- Calculator
- Productivity and work
- Switch between your personal space and work space
- About BlackBerry Balance and your work space
- Lock your work space
- Change your work space password
- Delete your work space
- Does my device have BlackBerry Balance?
- How do I set up BlackBerry Balance?
- What content is in my work space and my personal space?
- Can I use personal apps on my work's network?
- Where is my picture that I just took?
- What happens to my device data if I leave my organization?
- Troubleshooting: Work space and BlackBerry Balance
- BlackBerry Blend
- Remember
- Collecting and organizing tasks, notes, and more with the Remember app
- Adding a folder, task list, or an entry to the Remember app
- Changing a folder, task list, or entry in the Remember app
- Delete a folder, task list, or entry in the Remember app
- Viewing and searching your entries in the Remember app
- Troubleshooting: Remember app
- Documents To Go
- Print To Go
- BlackBerry World for Work
- Enterprise IM
- Enterprise IM for Cisco
- BlackBerry Bridge
- BlackBerry Travel
- BlackBerry Work Drives
- Salesforce
- Adobe Reader
- Connect to Microsoft OneDrive
- Connect to Dropbox
- Box for BlackBerry 10
- Security and backup
- Legal notice
Productivity and work
Switch between your personal space and
work space
When BlackBerry Balance
technology is set up on your BlackBerry device, you can quickly switch between your personal
space and work space.
Tip:
To differentiate between your personal space and work space, you can set a different wallpaper for your personal
space.
1. From the home screen, to switch between spaces, swipe down from the top of the screen. Tap Switch to Personal or
Switch to Work
.
2. From your personal space or work space, do any of the following:
• To switch between your personal pictures and work pictures, in the Pictures app, tap The More Actions icon . Tap
Open Personal Pictures or Open Work Pictures.
• To switch between your personal files and work files, in Adobe Reader, Documents To Go, or File Manager, tap
The More Tabs icon . Tap Personal Space or
Work Space.
When you switch between personal files and work files, the app opens a second instance of the application in the
personal space or work space you are currently in.
About BlackBerry Balance and your work
space
BlackBerry Balance technology helps address corporate security concerns without limiting personal use of your
BlackBerry
device. If your administrator turns on BlackBerry Balance, the device data, apps, and network access are separated so
that you have a work space and a personal space. The separate spaces help you avoid activities such as accidentally
copying work data into a personal app, or displaying confidential work data during a BBM Video chat. If your administrator
turns on BlackBerry Balance, your adminstrator can also specify security policies that turn on and turn off features on your
device. For information about the security policies set on your device, contact your administrator.
By default, your device uses the personal space. You can it use for activities such as taking pictures, downloading videos,
playing games online, saving files to a media card, and posting on a social network.
In your work space, you can access your work email, contacts, and calendar, create work documents, and browse to
corporate intranet sites. Your work space can include a separate version of BlackBerry World that contains the applications
User Guide
BlackBerry Strictly Confidential
Productivity and work
229
STRICTLY CONFIDENTIAL