User's Manual

Features such as GPS, the camera and video camera, and network connection options are dependent on your smartphone
model. To find feature specifications for your smartphone model, visit www.blackberry.com/go/devices.
Wireless service plan and wireless service provider
You must purchase or change your wireless service plan through your wireless service provider. Features such as text
messaging, location-based services, and some phone features are dependent on your wireless service provider's offerings.
A wireless service plan with phone or voice is required for you to use the Phone application and to send and receive text
messages. A wireless service plan with data is required for you to use the browser service and instant messaging applications,
and to send and receive email messages and PIN messages. A wireless service plan might affect which apps you can download
and how you can download them.
For more information about your plan, contact your wireless service provider.
BlackBerry Internet Service and BlackBerry Enterprise Server
Once you have a data plan, you must set up your email address or third-party instant messaging account in order to send and
receive email messages, use third-party instant messaging applications, and use some browser options.
If you are an individual user, when you set up your email address or instant messaging account, you are associating it with the
BlackBerry Internet Service
.
If you are a corporate user, your administrator sets up your email account by associating it with a BlackBerry Enterprise Server.
Your administrator might set options that determine the features and settings that are available on your smartphone and if
you can add or update an app. You can view the IT policies that have been set by your administrator in the security options on
your smartphone.
Wireless network
The wireless network that your smartphone is connected to might affect the availability of some features. Depending on your
wireless service provider and available roaming options, different wireless networks are available. Some wireless networks
don't support features such as call blocking, call forwarding, or cell broadcasting. For more information, contact your wireless
service provider.
Region
Depending on your region, you might have the option to add or update apps using the BlackBerry App World storefront. You
might also be able to download apps from a webpage or an application. The availability of certain apps varies by region.
Related information
Find more information, 18
BlackBerry Device Software, 183
Check which wireless networks your smartphone connects to, 185
Find more information
• Help on your smartphone: Find step-by-step instructions in the user guide for your BlackBerry smartphone. Click Help on
the home screen or in an application menu.
• www.discoverblackberry.com: Find software, applications, and accessories for your smartphone.
• Your wireless service provider website: Find information about your wireless network or wireless service plan.
RIM Confidential and Proprietary Information - Approved Third Parties
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