User's Manual
Table Of Contents
- Welcome to BlackBerry!
- Shortcuts
- Phone
- Messages
- Files and attachments
- Media
- Browser
- Date, time, and alarm
- Set the date and time manually
- Get the date and time from the wireless network automatically
- Change what appears on the display when your device is charging
- Change the clock face
- Display a second time zone
- Turn on bedside clock mode
- Set options for bedside clock mode
- Turn on the alarm
- Silence the alarm
- Change alarm notification options
- Use the stopwatch
- Set the timer
- Change timer notification options
- Date, time, and alarm troubleshooting
- Personal organizer
- Ring tones, sounds, and alerts
- Typing
- Language
- Display and keyboard
- Search
- Synchronization
- About synchronization
- Reconcile email messages over the wireless network
- Delete email messages over the wireless network
- Prerequisites: Synchronizing organizer data over the wireless network
- Synchronize organizer data over the wireless network
- About synchronization conflicts
- Manage email reconciliation conflicts
- Manage data synchronization conflicts
- About backing up and restoring device data
- Prerequisites: Restoring data over the wireless network
- Delete all device data
- Empty the deleted items folder on your computer from your device
- Synchronization troubleshooting
- Bluetooth technology
- GPS technology
- Maps
- BlackBerry Messenger
- Applications
- About adding applications
- Switch applications
- Add, update, or return to the previous version of an application using the application center
- Add an application
- View properties for an application
- Delete a third-party application
- Receive a device password prompt before you add an application
- View the size of an application database
- Check for application updates
- Application troubleshooting
- BlackBerry Device Software
- About updating the BlackBerry Device Software
- Update the BlackBerry Device Software over the wireless network
- Return to the previous version of the BlackBerry Device Software
- Delete the previous version of the BlackBerry Device Software
- Check for BlackBerry Device Software updates that you can install over the wireless network
- About updating the BlackBerry Device Software from a web site
- Update the BlackBerry Device Software from a web site
- BlackBerry Device Software troubleshooting
- Wireless network coverage
- Turn on the connection to the wireless network
- Turn off the connection to the wireless network
- LED notification for network connections
- Turn on LED notification for wireless coverage
- Change the connection speed for the wireless network
- Turn off data service
- Wireless networks that your device connects to
- Verify the status of network connections and services
- About roaming and international roaming
- Switch wireless networks manually
- About wireless coverage indicators
- Connect to a GSM or UMTS network
- Set the wireless networks to use with global roaming mode
- Preferred wireless network list
- Wi-Fi connection settings
- Advanced Wi-Fi connection settings
- Change the network mode
- Wireless network coverage troubleshooting
- Power, battery, and memory
- Turn off your device
- Set your device to turn on and turn off automatically
- Reset the device
- Check the battery power level
- Extend battery life
- Format the device memory or a media card
- View the amount of available memory
- Best practice: Conserving memory on your device
- The application memory on my device is low
- SIM card
- About the SIM card phone book
- Add a contact to your SIM card
- Copy contacts from your SIM card to your contact list
- Copy a contact from your contact list to your SIM card
- Change a SIM card contact
- Delete a SIM card contact
- Store SMS text messages on your SIM card
- About SIM card security
- Protect your SIM card with a PIN code
- Change the SIM card PIN code
- Change the display name for a phone number
- Security
- Service books and diagnostic reports
- BrickBreaker
- Word Mole game
- Glossary
- Legal notice
About Wi-Fi diagnostic reports
Wi-Fi® diagnostic reports provide Wi-Fi configuration and connection information for your BlackBerry® device. If you cannot connect to a Wi-
Fi network or access services such as email messaging, your wireless service provider or administrator might ask you to submit a Wi-Fi diagnostic
report. Your wireless service provider or administrator can use the report to help you troubleshoot the problem.
Submit a Wi-Fi diagnostic report
1. On the Home screen or in a folder, click the Options icon.
2. Click Wi-Fi Connections.
3. Press the Menu key.
4. Click Wi-Fi Tools.
5. Click Wi-Fi Diagnostics.
6. Press the Menu key.
7. Click Email Report or PIN Report.
Include advanced data in Wi-Fi diagnostic reports
1. On the Home screen or in a folder, click the Options icon.
2. Click Wi-Fi Connections.
3. Press the Menu key.
4. Click Wi-Fi Tools.
5. Click Wi-Fi Diagnostics.
6. Press the Menu key.
7. Click Options.
8. Change the Display Mode field to Advanced.
9. Press the Menu key.
10. Click Save.
Set a default recipient for Wi-Fi diagnostic reports
If you set a default recipient, each time that you submit a Wi-Fi® diagnostic report, your BlackBerry® device sends the report to that recipient.
If you want to specify a recipient each time that you submit a report, do not set a default recipient.
1. On the Home screen or in a folder, click the Options icon.
2. Click Wi-Fi Connections.
3. Press the Menu key.
4. Click Wi-Fi Tools.
5. Click Wi-Fi Diagnostics.
6. Press the Menu key.
7. Click Options.
8. Type the contact information.
9. Press the Menu key.
User Guide
Service books and diagnostic reports
286