User's Guide
Table Of Contents
- BlackBerry basics
- About typing input methods
- Type text using SureType technology
- Switch typing input methods
- Switch applications
- Assign an application to a Convenience key
- Set owner information
- Turn on standby mode
- About links
- Create a link for a PIN
- Expand a folder
- Collapse a folder
- BlackBerry basics shortcuts
- BlackBerry basics troubleshooting
- Shortcuts
- Phone
- Voice dialing
- Make a call using a voice command
- Dial an extension using a voice command
- Check your phone number using a voice command
- Check the wireless coverage level using a voice command
- Check the battery power level using a voice command
- Set the voice dialing language
- Turn off choice lists for voice commands
- Set the matching sensitivity level for voice commands
- Turn off voice prompts
- Set playback options for voice dialing
- Improve voice recognition of numbers
- About using a headset
- Voice dialing troubleshooting
- Camera
- Email messages
- PIN messages
- SMS text messages
- MMS messages
- Typing
- Search
- Attachments
- Synchronization
- About synchronization
- Prerequisites: Wireless email reconciliation
- Reconcile email messages over the wireless network
- Delete email messages over the wireless network
- Prerequisites: Wireless data synchronization
- Synchronize organizer data over the wireless network
- About synchronization conflicts
- Manage email reconciliation conflicts
- Manage data synchronization conflicts
- About backing up and restoring device data
- Prerequisites: Wireless data restoration
- Delete all device data
- Empty the deleted items folder on your computer from your device
- Synchronization troubleshooting
- Browser
- Applications
- Add an application
- View properties for an application
- Delete a third-party application
- Receive a device password prompt before you add an application
- View the size of an application database
- About upgrading the BlackBerry Device Software
- Prerequisites: Upgrading the BlackBerry Device Software over the wireless network
- Upgrade the BlackBerry Device Software
- Return to the previous version of the BlackBerry Device Software
- Delete the previous version of the BlackBerry Device Software
- Application troubleshooting
- Media
- GPS technology
- Contacts
- Calendar
- Tasks
- Memos
- Alarm
- Calculator
- Bluetooth technology
- Date and time
- Notification profiles
- BlackBerry Messenger
- Display and keyboard
- Language
- Change the display language
- Add a display language
- Delete a display language
- About typing input languages
- Set the typing input language
- Switch typing input methods
- Turn off the shortcut for switching typing input languages
- Change the input options for SureType technology
- Set the voice dialing language
- Set display options for contacts
- Language troubleshooting
- Wireless network coverage
- Find information about wireless coverage indicators
- Turn off a wireless connection
- Network connection indicators
- Turn on wireless coverage notification
- Check the wireless coverage level using a voice command
- Turn off data service
- About roaming
- Verify the status of network connections and services
- Wireless network coverage troubleshooting
- Power and battery
- Security
- Third-party application control
- About permissions for third-party applications
- Reset connection permissions for third-party applications
- About direct Internet connections for third-party applications
- Set up a direct Internet connection for a third-party application
- Set permissions for a third-party application
- Connection permissions for third-party applications
- Interaction permissions for third-party applications
- Data permissions for third-party applications
- BrickBreaker
- Service books
- Troubleshooting
- BlackBerry basics troubleshooting
- Phone troubleshooting
- Voice dialing troubleshooting
- Camera troubleshooting
- Message troubleshooting
- Typing troubleshooting
- Attachment troubleshooting
- Synchronization troubleshooting
- Browser troubleshooting
- Application troubleshooting
- Media troubleshooting
- Contact troubleshooting
- Calendar troubleshooting
- Bluetooth technology troubleshooting
- Date and time troubleshooting
- Notification profile troubleshooting
- Display troubleshooting
- Language troubleshooting
- Wireless network coverage troubleshooting
- Security troubleshooting
- Diagnostic reports
- Glossary
- Legal notice
Prerequisites: Smart password entry
• Verify that the correct smart card driver and smart card reader driver are installed on your BlackBerry® device.
• Verify that two-factor authentication is turned on.
Turn off smart password entry
You can turn off smart password entry to reduce the chance that someone might guess your BlackBerry® device password or smart card
password based on the smart password filter that your device applies to password fields.
1. In the device options, click Security Options.
2. Click General Settings.
3. Set the Smart Password Entry field to Disabled.
4. Press the Menu key.
5. Click Save.
To turn on smart password entry again, set the Smart Password Entry field to Enabled.
Switch smart password filters
In a blank password field, press the Enter key.
The indicator for the new smart password filter appears beside the password field.
Prerequisites: Authentication certificates
• Verify that the correct smart card driver and smart card reader driver are installed on your BlackBerry® device.
• Verify that you have imported a certificate from your smart card that you can use for signing and verification. For more information,
see the user guide supplement for the S/MIME Support Package for BlackBerry® devices.
• Verify that you have set a device password.
• Verify that two-factor authentication is turned on.
• Verify that you have the smart card password. You should have received this password when you received your smart card.
Use a certificate to authenticate your smart card
If you use a certificate to authenticate your smart card, the certificate authenticates your smart card whenever you use your smart card
to unlock your BlackBerry® device.
1. In the device options, click Security Options.
2. Click General Settings.
3. Set the Authentication Certificate field.
4. Press the Menu key.
5. Click Save.
To stop using a certificate to authenticate your smart card, set the Authentication Certificate field to None.
235