KV0004A ServSwitch™ Freedom Installation Guide Seamlessly move your mouse from monitor to BLACK monitor across multiple computers as ifBOX it were one single computer with many video heads. ® Customer Support Information Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 Web site: www.blackbox.
Trademarks Used in this Manual Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks, and ServSwitch is a trademark, of BB Technologies, Inc. Acer is a registered trademark of Acer Incorporated. Apple and Mac OS are trademarks or registered trademarks of Apple Inc. in the United States and/or other countries. Asus is a trademark of ASUSTEK COMPUTER INCORPORATION. DisplayLink is a trademark or registered trademark of DisplayLink Corp.
FCC and IC RFI Statements Federal Communications Commission and Industry Canada Radio Frequency Interference Statements This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication.
NOM Statement Instrucciones de Seguridad (Normas Oficiales Mexicanas Electrical Safety Statement) 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas. 4. Todas las instrucciones de operación y uso deben ser seguidas. 5.
Table of Contents Table of Contents 1. Specifications..........................................................................................................................................................................6 2. Overview ...............................................................................................................................................................................7 2.1 Description..................................................................................
Chapter 1: Specifications 1. Specifications Technical Specifications Approvals CE, RoHS Hardware Compatibility All computers with USB interfaces User Controls (1) Computer button to change computer channels; (1) Mode button to determine which peripherals are switched Connectors CPU/server side: (4) computer channels, each with (1) USB Type B, (1) 3.5-mm stereo audio jack; User console: (2) USB Type A (keyboard/mouse), (1) 3.5-mm stereo audio jack; User console switched USB: (2) USB 2.
Chapter 2: Overview 2. Overview 2.1 Description The ServSwitch Freedom is a seamless multi-computer switch. It allows a user to seamlessly move his/her mouse from monitor to monitor across multiple computers as if it were one single computer with many video heads. The technology will allow a user to quickly and efficiently perform multiple tasks without having to use hotkeys or push buttons. The application below is an example of how the ServSwitch Freedom can be used.
Chapter 3: Setup and Installation 3. Setup and Installation 1. Upgrade the firmware on the KV0004A to firmware version 2.02. If the upgrade fails midway, attempt to perform the upgrade again. These failures can be caused by using specific USB to RS-232 converters. 2. F ind a laptop or computer (or use the same computer you upgraded the KV0004A with) and install the Freedom Software 1.5.178. Use this software to configure the Glide and Switch.
Chapter 4: Troubleshooting 4. Troubleshooting Keyboards and Mice: Keyboard Compatibility: Not all keyboards and mice are supported through this solution. To see the complete list of known functional devices, see the Appendix. KVM Extension: Not all KVM extenders will support the ServSwitch Freedom. Drivers Issue 1: Be sure to unzip the driver zip file, otherwise the drivers will not install correctly.
Chapter 4: Troubleshooting Antivirus: If you are notified of a malicious file during any part of this installation, update your antivirus software. Symantec software that is out of date may advise you of a suspicious MH690 error and remove the file. Page 10 724-746-5500 | blackbox.
Appendix: Equipment That Has Been Tested to Work with the ServSwitch Freedom Appendix: Equipment That Has Been Tested to Work With the ServSwitch Freedom Supported mice that have been tested. Manufacturer Model KVM Compatible Including Glide and Switch Acer SM-9625 Yes Acer M-UVACR1 Yes Acer MS.MUV01.
Appendix: Equipment That Has Been Tested to Work with the ServSwitch Freedom Supported keyboards that have been tested.
Appendix: Equipment That Has Been Tested to Work with the ServSwitch Freedom Supported gaming keyboards that have been tested. Manufacturer Model KVM Compatible Including Glide and Switch NOTES* Logitech G110 Yes 1, 2, 3 Logitech G15 Yes 1, 3 Logitech G19 Yes 1, 3 Microsoft SideWinder X6 Yes Cyborg V7-KU-0728 Yes Razor Black Widow Ultimate RZ03-0038 Yes Roccat Isku ROC-12-702 Yes Tesports Chllenger Pro Yes 4 *NOTES: 1. Logitech G-Keys and set point driver not supported. 2.
NOTES Page 14 724-746-5500 | blackbox.
NOTES 724-746-5500 | blackbox.
Black Box Tech Support: FREE! Live. 24/7. Tech support the way it should be. Great tech support is just 30 seconds away at 724-746-5500 or blackbox.com. About Black Box Black Box provides an extensive range of networking and infrastructure products. You’ll find everything from cabinets and racks and power and surge protection products to media converters and Ethernet switches all supported by free, live 24/7 Tech support available in 30 seconds or less. © Copyright 2013. Black Box Corporation.
