Earn BISSELL Rewards! Register your product today! See details on back page USER'S GUIDE 8920, 8930, 8960, 9200, 9300, 9400 SERIES 2 Thank You 3 Safety Instructions 4-5 6 7-16 17-19 Product View Assembly Operations Maintenance and Care 20 Troubleshooting 21 Replacement Parts 22 Accessories 23 Warranty 24 Product Registration 24 Consumer Services
Thanks for buying a BISSELL Deep Cleaner We’re glad you purchased a BISSELL deep cleaner. Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system. Your BISSELL deep cleaner is well made, and we back it with a limited two year warranty. We also stand behind it with a knowledgeable, dedicated Consumer Services department, so, should you ever have a problem, you’ll receive fast, considerate assistance.
IMPORTANT SAFETY INSTRUCTIONS When using an electrical appliance, basic precautions should be observed, including the following: Read all instructions before using your deep cleaner. WARNING: To reduce the risk of fire, electric shock, or injury: ■ Do not immerse. ■ Use only on dry surfaces or surfaces moistened by the cleaning ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ process. Always connect to a properly grounded outlet. See Grounding Instructions.
Product view Spray Trigger Power Switch Heater Switch Extra Long Power Cord Flex Hose Upper Handle Easy Carry Handle Heat Indicator Light Tank Carry Handle ReadyTools™ Dial 2-in-1 Water Tank Lower Base Easy To Remove Nozzle 4 www.bissell.com Edge Sweep® Brushes 800.237.
Product view Spray Trigger Upper Hose Rack Hose secure Latch Crevice Tool Holder (select models only) Lower Hose Rack Custom Clean® Dial WARNING: To reduce the risk of fire Recline Pedal Formula Tank and electric shock due to internal component damage, use only BISSELL cleaning fluids intended for use with the deep cleaner. Cleaning fluid Keep plenty of genuine BISSELL 2X formula on hand so you can clean and protect whenever it fits your schedule. Always use genuine BISSELL deep cleaning formulas.
Assembly Your PROheat 2X comes in three, easy to assemble components: Upper Handle Lower Handle Tool Caddy The only thing you will need to assemble your cleaner is a Phillips head screwdriver. 1. Slide upper handle onto lower handle. 1. 2. 2. Screw 3 screws into the marked holes. 3. 4. 3. Place upper hose rack onto back of upper handle, and secure with screw. 4. Place lower hose rack onto back of upper handle by pushing in and sliding down until it snaps into place. 5.
Operations Special features Your BISSELL PROheat 2X deep cleaner is a home cleaning system that uses the power of heat, brushes and cleaning formula to get the deep down dirt for a maximum clean. Not only does it come with several unique features, it has been designed with you, the customer, in mind. Built-in-heater feature BISSELL PROheat 2X models all feature a patented built-in heater which will heat the hot tap water you put in up to 25 degrees hotter to safely optimize cleaning effectiveness.
Operations ReadyTools™ dial This provides either floor cleaning or above floor cleaning with the turn of a knob. Choose "TOOLS" setting for stairs, upholstery and hard to reach areas and "FLOOR CLEANING" for carpets, area rugs and bare floors. Before you clean 1. Move furniture to another area if cleaning an entire room (optional). 8 www.bissell.com SUCTION 3. Plan your cleaning route to leave an exit path. It is best to begin cleaning in the corner farthest from your exit.
Operations Before you clean continued 4. Pretreating (optional) Pretreating is recommended to improve cleaning effectiveness for heavily soiled carpet in high traffic areas such as entryways and hallways. BISSELL Tough Stain PreCleaner a. Spray the BISSELL Tough Stain PreCleaner formula onto heavy traffic areas, soiled areas, or stains. b. Allow to penetrate for at least 3 minutes. c. Clean as normal, using the BISSELL PROheat 2X machine on the high traffic setting, following the instructions below.
Operations Carpet cleaning continued 2. 3. 2. Remove formula tank from back of machine. 3. Fill the formula tank by first unscrewing the cap and insert. Always use genuine BISSELL 2X formulas to maximize cleaning and for the safety of your machine. Fill with water to WATER line and then fill up to FORMULA line with BISSELL 2X Concentrated formula. Replace formula tank. 4. Set Custom Clean Dial. Simply choose one of the 4 settings (heavy traffic, normal clean, light clean, or water rinse). 5.
Operations Carpet cleaning continued 8. 8. Remove the tank from the base of the machine by lifting up on the tank carry handle. Carry like a bucket to a utility sink or outside where you will dispose of the dirty water. 8a. Unlatch the top of the tank from the bottom by lifting up on the tank latch located on the back of the tank. 8b. Remove the top of the tank by lifting up on 8b. the handle. 8a. Note how the lip on the top tank separates from the groove in the bottom tank.
Operations Cleaning with attachments bvh g kvh gh j j h d b lg fd hn l kl sd jkn f h Ad bj jh b j cv hh gcg Your PROheat 2X machine comes equipped with a hose and at least one attachment for cleaning stairs, upholstery, and more. 1. Important! If using to clean upholstery, check upholstery tags. a. Check manufacturer’s tag before cleaning. “W” or “WS” on the tag means you can use your PROheat 2X.
Operations Cleaning with attachments continued 8. Remove and rinse tools in clean, running water. Dry and replace in the tool caddy. 9. It is recommended that you suction clean water from a bowl to rinse out the hose. 10. 10. Before replacing lift end of hose and stretch out to ensure all water is cleared from hose. 11. Coil flex hose around the tool caddy. 12. Empty 2-in-1 water tank and rinse out, following the instructions on page 11. 13. Return ReadyTools dial to floor setting.
Operations Stain removal Do Not Delay! Attending to an accident soon after it occurs ensures the most optimal clean. Leaving it for an extended period of time may cause it to set and become permanent. 1. Blot up liquids with an absorbent cloth or paper towels. White materials are recommended because certain dyes may bleed and make the stain worse. 2. Gently scrape up any semi-solids with a spoon or spatula.
Operations Hard floor cleaning WARNING: (Select models only) Your PROheat 2X model may have come with a hard floor attachment and 2X Hard Floor Solutions Formula. If not, these products are available for purchase by contacting the BISSELL Consumer Services department by phone or at the website. The hard floor tool provides effective cleaning for linoleum, vinyl, and tile floors. Caution: Do not use on unsealed hardwood floors. 1.
Operations Machine storage Once your cleaning is complete, make sure the 2-in-1 water tank is emptied, rinsed out, and dried before the next use. The formula tank can remain filled and ready to go. Note: Store cleaner in a protected, dry area. Since this product uses water, it must not be stored where there is a danger of freezing. Freezing will damage internal components and void the warranty. WARNING: To reduce the risk of fire, electric shock or injury unplug from outlet before servicing.
Maintenance and care Machine care continued 5. Before you place the cleaned 2-in-1 water tank back onto the machine, remove the red solution filter cap (on the base of the machine).Remove the cap by inserting a coin or a flat head screw driver into the slot on the top. Turn counter clock wise and unscrew. Set aside. 5a. Remove the white filter by grasping the post and pulling up and out of the unit. Rinse the filter under cold water. Note: Be careful not to drop the filter into the sink or disposal. 5b.
Maintenance and care Machine care continued WARNING: To reduce the risk of fire, electric 6. The inside of the end caps by the brush rolls can be wiped out with a clean paper towel, or, if a more thorough cleaning is desired, the end caps can be taken off using a Phillips head screwdriver and rinsed clean. Replace after cleaning. shock, or injury,turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting. 7.
Maintenance and care Brush removal and large belt replacement Brushes can be removed for cleaning or replacement as needed. 1. Follow small belt removal Instructions on page 18. 2. Remove brush rolls by pulling them off of the metal rods. Be careful not to lose the small washer at each end of the brush rolls. WARNING: To reduce the risk of fire, electric shock or injury, unplug from the outlet before servicing. 2. 3. 4. 5. 6. 7. 3. Place cleaned or new brush rolls back onto the rods.
Troubleshooting Built-in heater ready light does not illuminate Possible causes Remedies 1. The heater switch is not turned ON ( I ) 1. Turn the heater switch ON ( I ) 2. The power switch is not turned ON ( I ) 2. Both switches must be ON ( I ) to activate the heater ready light Reduce Spray or No Spray Possible causes Remedies 1. Water tank may be empty 1. Fill heavy duty bladder with hot tap water 2. Formula tank may be empty 2.
Replacement parts - BISSELL PROheat 2X Below please find a list of common replacement parts. While not all of these parts may have come with your specific machine, all are available to you for purchase, if desired. Item 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 Part No.
Accessories - BISSELL PROheat 2X Item 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 *Not all Part No. Part Name 203-6651 3” Tough Stain Tool 203-6652 Powered TurboBrush® Hand Tool 203-6653 4” Upholstery Tool 203-6654 6” Stair Tool 203-6655 Spraying Crevice Tool 203-5642 Bare Floor Tool with trial size bottle of Hard Floor Solutions formula 203-7412 Deep Reach Pet Tool 62E5-2 2X Fiber Cleansing Formula with Scotchgard™ Protection 60 oz. 99K5-2 2X Pet Stain and Odor Formula with Scotchgard™ Protection 60 oz.
Warranty - BISSELL PROheat 2X This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Services by E-mail, telephone, or regular mail as described below. Limited Two Year Warranty Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL Homecare, Inc.
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