2,000 BTU 17 SEER2 DC Inverter Ductless Mini Split Air Conditioner with Heat Pump (Model No.: BHI-T17-12K115V-US) Customer & Technical Support information (Please contact us BEFORE returning product) Website : www.bhiair.com Contact Phone # : 1-626-427-3298 (Mon-Fri, 9am-5pm/PST) Email: support@bhiair.com help@bhiair.
CONTENTS SAFETY PRECAUTIONS .....................................................................................................................1 NAME OF PARTS ............................................................................................................................4 REMOTE CONTROL ...........................................................................................................................6 OPERATION INSTRUCTIONS ............................................................
SAFETY PRECAUTIONS SAFETY RULES AND RECOMMENDATIONS FOR THE INSTALLER 1. Read this guide before installing and using the appliance. 2. During the installation of the indoor and outdoor units, access to the working area should be forbidden to children. Unforeseeable accidents could happen. 3. Make sure that the base of the outdoor unit is firmly fixed. 4. Check that air cannot enter the refrigerant system and check for refrigerant leaks when moving the air conditioner. 5.
SAFETY PRECAUTIONS SAFETY RULES AND RECOMMENDATIONS FOR THE INSTALLER 19. Do not try to install the conditioner alone, always contact specialized technical personnel. 20. Cleaning and maintenance must be carried out by specialized technical personnel. In any case disconnect the appliance from the mains electricity supply before carrying out any cleaning or maintenance. 21. Ensure that the mains voltage corresponds to that stamped on the rating plate. Keep the switch or power plug clean.
SAFETY PRECAUTIONS SAFETY RULES AND PROHIBITIONS 1. Do not bend, tug or compress the power cord since this could damage it. Electrical shocks or fire are probably due to a damaged power cord. Specialized technical personnel only must replace a damaged power cord. 2. Do not use extensions or gang modules. 3. Do not touch the appliance when barefoot or parts of the body are wet or damp. 4. Do not obstruct the air inlet or outlet of the indoor or the outdoor unit.
NAME OF PARTS Indoor Unit Mounting plate Front panel Emergency button Air filter Air outlet Air deflector and flap Refrigerant connecting pipe Outdoor Unit Air inlet Wiring cover Air outlet Drainage pipe Connection wiring Valve protective cover Gas valve (Low pressure valve) Liquid valve (High pressure valve) With the protective cover removed Note: This figure shown may be different from the actual object. Please take the latter as the standard.
NAME OF PARTS Indoor Display 5 3 1 2 4 2 1 3 1 Indicator for Timer, temperature and Error codes. 2 Lights up during Timer operation. 3 SLEEP mode 4 The symbol appears when the unit is turned on, and disappear when the unit is turned off. 5 The symbol appears when power on. The shape and position of switches and indicators may be different according to the model, but their function is the same.
REMOTE CONTROL Remote control DISPLAY No.
REMOTE CONTROL No. Button Function 1 To turn on/off the air conditioner . 2 To increase temperature, or Timer setting hours. 3 To decrease temperature, or Timer setting hours. To select the mode of operation (AUTO, COOL, DRY, FAN, HEAT). 4 MODE 5 ECO 6 TURBO 7 FAN 8 TIMER To set the time for timer on/off. 9 SLEEP To switch-on/off the function SLEEP. 10 DISPLAY To activate/deactivate the ECO function. Long press to activate/deactivate the 8oC heating function (depending on models).
REMOTE CONTROL Replacement of Batteries Remove the battery cover plate from the rear of the remote control, by sliding it in direction as the arrow. Install the batteries according the direction (+ and -)shown on the Remote Control. Reinstall the battery cover by sliding it into place. Use 2 pieces LRO3 AAA (1.5V) batteries. Do not use rechargeable batteries. Replace the old batteries with new ones of the same type when the display is no longer legible. Do not dispose batteries as unsorted municipal waste.
REMOTE CONTROL COOLING MODE HEATING MODE The cooling function allows the air conditioner to cool the room and reduce Air humidity at the same time. To activate the cooling function (COOL), press the MODE button until the symbol appears on the display. With the button or set a temperature lower than that of the room. COOL HEAT To activate the heating function (HEAT), press the MODE button until the symbol appears on the display. With the button or set a temperature higher than that of the room.
REMOTE CONTROL TIMER function ---- TIMER ON TIMER SWING function To automatically switch on the appliance. When the unit is switch-off, you can set the TIMER ON. To set the time of automatic switch-on as below: 1. Press TIMER button first time to set the switch-on, and will appear on the remote display and flashes. 2. Press or to button to set desired Timer-on time. Each time you press the button, the time increases/decreases by half an hour between 0 and 10 hours and by one between 10 and 24 hours. 3.
REMOTE CONTROL MUTE func�on ECO func�on MUTE ECO 1. Press MUTE bu�on to ac�ve this func�on, and will appears on the remote display. Do it again to deac�vate this func�on. 2. When the MUTE func�on runs, the remote controller will display the auto fan speed, and the indoor unit will operate at lowest fan speed to help experience a quiet feeling. 3. When press FAN/ TURBO bu�on, the MUTE func�on will be cancel. MUTE func�on can not be ac�vated under dry mode.
REMOTE CONTROL SELF-CLEAN function (Optional) Gentle Wind function (Optional) Only optional for some heating pump inverter appliance. To active this function, turn off the indoor unit at first, then press SWING and SWING button at the same time toward the indoor unit, until hear a beep, and AC will appear on the remote controller display and the indoor LED display. 1.
OPERATION INSTRUCTIONS A�empt to use the air condi�oner under the temperature beyond the specified range may cause the air condi�oner protec�on device to start and the air condi�oner may fail to operate. Therefore, try to use the air condi�oner in the following temperature condi�ons.
INSTALLATION PRECAUTIONS Pipe Length and Additional Refrigerant Inverter Models Capacity (Btu/h) Length of pipe with standard charge 9K-12K 5m/16ft 18K-24K 5m/16ft 5m/16ft 30K-36K 5m/16ft 5m/16ft 5m/16ft Length of pipe with standard charge (Like: North American, etc.) 7.5m/24ft 7.5m/24ft 7.5m/24ft 7.5m/24ft 7.5m/24ft 7.
INDOOR UNIT INSTALLATION Step1: Select Installation location 1.1 Ensure the installation complies with the installation minimum dimensions (defined below) and meets the minimum and maximum connecting piping length and maximum change in elevation as defined in the System Requirements section. 1.2 Air inlet and outlet will be clear of obstructions, ensuring proper airflow throughout the room. 1.3 Condensate can be easily and safely drained. 1.4 All connections can be easily made to outdoor unit. 1.
INDOOR UNIT INSTALLATION Step2: Install Mounting Plate 2.1 Take the mounting plate from the back of indoor unit. 2.2 Ensure to meet the minimum installation dimension requirements as step 1, according to the size of mounting plate, determine the position and stick the mounting plate close to the wall. 2.3 Adjust the mounting plate to a horizontal state with a spirit level, then mark out the screw hole positions on the wall. 2.4 Put down the mounting plate and drill holes in the marked positions with drill.
INDOOR UNIT INSTALLATION Step4: Connecting Refrigerant Pipe 4.1 According to the wall hole position, select the appropriate piping mode. There are three optional piping modes for indoor units as shown in the figure below: In Piping Mode 1 or Piping Mode 3, a notch should be made by using scissors to cut the plastic sheet of piping outlet and cable outlet on the corresponding side of the indoor unit. Note: When cutting off the plastic sheet at the outlet, the cut should be trimmed to smooth.
INDOOR UNIT INSTALLATION Step5: Connect Drainage Hose 5.1 Adjust the drainage hose(if applicable) In some model, both sides of the indoor unit are provided with drainage ports, you can choose one of them to attache the drainage hose. And plug the unused drain port with the rubber attached in one of the ports. Drainage ports 5.2 Connect the drainage hose to the drainage port, ensure the joint is firm and the sealing effect is good. 5.3 Wrap the joint firmly with teflon tape to ensure no leaks.
INDOOR UNIT INSTALLATION Step7: Wrap Piping and Cable After the refrigerant pipes, connecting wires and drainage hose are all installed, in order to save space, protect and insulate them, it must be bundle with insulating tape before passing them through the wall hole. 7.1 Arrange the pipes ,cables and drainage hose well as the following picture. Connecting wiring Insulation tape Refrigerant piping Drainage hose Note: (I) Make sure the drainage hose is at the bottom.
OUTDOOR UNIT INSTALLATION Step1: Select Installation Location Over 50cm/20in. Select a site that allows for the following: 1.1 Do not install the outdoor unit near sources of heat, steam or flammable gas. 1.2 Do not install the unit in too windy or dusty places. 1.3 Do not install the unit where people often pass. Select a place where the air discharge and operating sound will not disturb the neighbors. 1.
OUTDOOR UNIT INSTALLATION Step4: Install Wiring 4.1 Use a phillips screwdriver to unscrew wiring cover, grasp and press it down gently to take it down. 4.2 Unscrew the cable clamp and take it down. 4.3 According to the wiring diagram pasted inside the wiring cover, connect the connecting wires to the corresponding terminals, and ensure all connections are firmly and securely. 4.4 Reinstall the cable clamp and wiring cover.
OUTDOOR UNIT INSTALLATION Step6: Vacuum Pumping 6.1 Use a spanner to take down the protective caps from the service port, low pressure valve and high pressure valve of the outdoor unit. 6.2 Connect the pressure hose of manifold gauge to the service port on the outdoor unit low pressure valve. 6.3 Connect the charge hose from the manifold gauge to the vacuum pump. 6.4 Open the low pressure valve of the manifold gauge and close the high pressure valve. 6.5 Turn on the vacuum pump to vacuum the system. 6.
TEST OPERATION Inspections Before Test Run Do the following checks before test run. Description Electrical safety inspection Installation safety inspection Refrigerant leakage detection Inspection method Check whether the power supply voltage complies with specification. Check whether there is any wrong or missing connection between the power lines, signal line and earth wires. Check whether the earth resistance and insulation resistance comply with requirements.
TEST OPERATION Test Run Instruction 1. Turn on the power supply. 2. Press the ON/OFF button on the remote controller to turn on the air conditioner. 3. Press the Mode button to switch the mode COOL and HEAT. In each mode set as below: COOL-Set the lowest temperature HEAT-Set the highest temperature 4. Run about 8 minutes in each mode and check all functions are properly run and respond the remote controller. Functions check as recommended: 4.1 If the outlet air temperature respond the cool and heat mode 4.
MAINTENANCE Warning Clean the unit When cleaning, you must shut down the machine and cut off the power supply for more than 5 minutes. Under no circumstances should the air conditioner be flushed with water. Volatile liquid (e.g. thinner or gasoline) will damage the air conditioner, so only use soft dry cloth or wet cloth dipped with neutral detergent to clean the air conditioner. Pay attention to cleaning the filter screen regularly to avoid dust covering which will affect the filter screen effect.
TROUBLESHOOTING MALFUNCTION POSSIBLE CAUSES Power failure/plug pulled out. Damaged indoor/outdoor unit fan motor. Faulty compressor thermomagnetic circuit breaker. The appliance does not operate Faulty protective device or fuses. Loose connections or plug pulled out. It sometimes stops operating to protect the appliance. Voltage higher or lower than the voltage range. Active TIMER-ON function. Damaged electronic control board. Strange odor Dirty air filter.
TROUBLESHOOTING ERROR CODE ON THE DISPLAY In case of error, the display on the indoor unit shown the following error codes: Display Description of the trouble Indoor room temperature sensor fault Indoor pipe temperature sensor fault Outdoor pipe temperature sensor fault Refrigerant system leakage or fault Malfunction of indoor fan motor Outdoor ambient temperature sensor fault Indoor and outdoor communication fault Outdoor discharge temperature sensor fault Outdoor IPM module fault Outdoor current detect f
Let's get start! Operation guideline. Please take below simple guideline instruction as reference. Operation Steps Operation Items New Account Re-install APP (registered before) Step 1 Download and Install APP YES YES Step 2 Activate APP YES YES Step 3 Registration Account YES NO Step 4 Login YES YES Step 5 Add Device to control YES Registered Device will remain.
CONTENTS Wi-Fi Module specification and basic information..............................................1 Download and Install the App.............................................................................2 Activate APP.........................................................................................................3 Registration.........................................................................................................4 Login.........................................................
Wi-Fi Module specification and basic information 1. Minimum specifications on a Smart phone: Android 5.0 version or higher IOS 9.0 version or higher 2. Basic parameters for Wi-Fi module Parameters Details Network frequency 2.400 - 2.500GHz Standards of WLAN IEEE 802.11 b/g/n(channels 1-14) Protocol stack support IPv4/IPv6/TCP/UDP/HTTPS/TLS/MulticastDNS Security support WEP/WPA/WPA2/AES128 Network type support STA/AP/STA+AP 3.
Download and Install the App SmartLife-SmartHome For Android smart phone Method1: Please scan the QR code with a browser scanner, download and install the APP. Method2: Open the Google "Play Store" on your smart phone and search "SmartLife-SmartHome" , ownload and install the APP. For IOS smart phone Method1: Please scan the QR code and follow the tips to get into "AppStore", download and install the APP.
Activate APP The first time the app is used, it will need activating. 1. Launch the APP "SmartLife-SmartHome" on your smart phone. SmartLife-SmartHome 2. Method1:Tap button "Scan" and scan the right Activate QR code Method2: Tap "or Enter Activation Code" in bottom of the screen, then enter the activate code and tap "CONFIRM".
Registration 1.If you don't have any account please tap button "Register". 2.Read the Privacy Policy and tap "Agree". Privacy Policy we pay high attention to the privacy of personal information. To fully present how we collect and use your personal information, we revised the Privacy Policy in detail in compliance with the latest laws and regulations. By clicking Agree, you agree that you have fully read, understood and accepted all the content of the revised Privacy policy.
Registration 6.Enter the verification code you received from e-mail. 7.Set the Password with 6-20 characters including characters and numbers. 8.Tap "Done". < < Set Password Enter verification code ****** * * * * * * 6-20 characters for password, including character, numbers Verification code is sent to your email: *****@****,Resend(55s) Done Login Login 1.Tap "Log in with existing account". 2.Enter your registered account and password. 3.Tap "Log in" button.
Login The first time the APP is used, Create family is needed: 4.Tap "Create family". 5.Create a name . 6.Set the location. 7.Choose default rooms or add new rooms. 8.Tap "Done" and "Completed". Turn on your smart life Create family Log out Family created successfully < View family Family Name Family Location My home Set location Smart devices in rooms: Living Room choose the recommended room or make a new room, then tap Done.
Login Forgot the password If you forgot the password or you want to reset the password, operate as below: 1.Tap "Forgot password". 2.Enter your account(e-mail address) and tap button "Obtain verification code". 3.Enter the verification code received by your e-mail. 4.Set the new password and tap button "Done".
Add device There are 2 modes CF(Quick connection) and AP(Access Point) for adding device. CF mode < Work office 1.Power on the indoor unit, no need to launch the air conditioner. 2.Click "+" in the upper right corner of the "Home" screen or tap "Add device" on the room which has no device. 3.Tap the "Split Air conditioner" logo. 4.Input the password of the Wi-Fi which the same as your smart phone connected, then tap "Next". 5.
Add device There are 2 methods to add the device. 2-AP mode < Work office < Add Manually Auto Scan AP Mode Cancel CF Mode Reset the device first. Air Conditioner (BT+Wi-Fi) Fresh Air Purifier Security Camera Window Type Air Conditioner Dehumidifier Swimming Pool H/P All Devices Living Room ... Add Device Home Me AP Mode Cancel Reset the device first. Select 2.
Air conditioner control The device control screen will pop up automatically after adding the device. The device control screen will pop up manually by tapping the device name on the home screen. + > my home Set your home location, get more information All Devices V Welcome home Living Room Master Bedroom... Sample1 Turned off < Sample2 Already On Me Home Note: There are two different control forms base on different software or Wi-Fi module firmware.
Air conditioner control Control form1 The main control interface Back to the Home screen < Device details and management Sample2 Turn ON/OFF the air condi�oner 73 Indicator of se�ng temperature F Set Temperature Selected Mode/Fan speed/ Func�ons indicator Increase the se�ng temperature Decrease the se�ng temperature Mode Fan Func�on 11 Timer
Air conditioner control Control form1-Mode setting 1.Tap Mode to pop up the Mode screen. 2.Select one of the mode Feel/Cool/Heat/Dry/Fan. 3.Tap anywhere around the setting temperature to cancel the Mode setting. < Sample2 73 F Set Temperature Mode Feel Cool Dry Fan Mode Fan Heat Function Timer Control form1-Select fan speed 1.Tap Fan to pop up the Fan screen. 2.Select one of the fan speed High/med/Low/Auto. 3.Tap anywhere around the setting temperature to cancel the selection.
Air conditioner control Control form1-Function setting 1.Tap Function to pop up the Function screen. 2.Select one of the functions Sleep/Turbo/ECO. 3.Select UP-DOWN/LEFT-RIGHT for auto swing with direction of UP-DOWN/LEFT-RIGHT. 4.Tap anywhere around the setting temperature to cancel the Function setting. < Sample2 73 F Set Temperature Function Sleep Turbo UP-DOWN LEFT-RIGHT Mode Fan ECO Function Timer Control form1-Timer adding 1.Tap Timer to pop up the Add Timer screen. 2.Tap Add Timer.
Air conditioner control Control form1-Timer adding 3.Select the time, select the repeat days and Timer on/off. 4.Select the Mode/Fan speed/Function and select the setting temperature for Timer on. 5.Tap Save to add the timer.
Air condi�oner control Control form2 The main control interface Back to the Home screen Sample1 Tips Name of the device Current mode Cool 77 0 F Decrease the se�ng temperature Increase the se�ng temperature Different background for different mode: Cool/Heat/Dry/Fan/Auto Selected Func�ons indicator Func�on Bu�ons Power on/off ON/OFF Mode Fan Speed Precision Air Flow Note: it may appear slightly different , depending on the air conditionermodel.
Air conditioner control Control form2-Mode setting 1.Tap the Mode button. 2. There are 5 modes on the Mode screen, tap one button to set the Air conditioner working mode. 3.Tap the X button to back the main control screen. 4.The mode and background will change on the screen. Sample1 Sample1 Cool Back Cool 77 0 77 0 F F Note: please read the details of each mode in the user manual to control more comfortable.
Air conditioner control Control form2-Air Flow control 1.Tap the Precision Air Flow button or Swing Flow button. 2.Choose your desired air flow and tap it. 3.Tap the X button to back to the main control screen. 4.The selected air flow indicator will appear on the screen. Note: For some models without auto Left-Right wind, If you active it, you will hear a beep,but no any actions.
Air conditioner control Control form2-ECO func�on 1.For Eco func�on, just tap the bu�on to ac�vate the func�on, the bu�on will be ligh�ng and the indicator will appear on the screen. 2.Tap again to disable the func�on. 3.Temperature controlled for some air condi�oner model: In Cooling mode, the new se�ng temperature will 78 F . In hea�ng mode, the new se�ng temperature will 77 F .
Air conditioner control Control form2-Sleep func�on 1.Tap the Sleep button. 2.Choose your desired sleep mode and tap it. 3.Tap the X button to back to the main control screen. 4.The selected sleep mode indicator will appear on the screen. Sample1 Sample1 Back Mode Cool 77 0 77 0 F F Yes Fan Cool Heat Sleep enabled Dry Heat Yes Auto Sleep ON/OFF Mode Sleep Sleep is disabled on Fan/ Dry/Auto mode .
Air conditioner control Control form2-Timer(on) setting 1.Tap the Timer button. 2.Tap + in the upper right corner of the Timer main screen. 3.Choose the Time/Repeat/Switch OFF then tap Save. 4.The timer(off) will appear on the Timer main screen. Sample1 < Timer Cool 77 0 F No Timer ON/OFF Mode Eco Sleep < Timer More Tap repeat > then tap your desired repeat days or Once, then tap Confirm your selection.
Air conditioner control Control form2-Timer(off) setting 1.Tap the Timer button. 2.Tap + in the upper right corner of the Timer main screen. 3.Set the Time/Repeat Date/Switch(ON)/Temperature/Mode/ Fan speed/Air Flow as your desired and then tap Save. 4.The timer will appear on the Timer main screen.
Air conditioner control Control form2-Timer management 1.Change the Timer setting: Tap anywhere of the timer list bar except the switch bar to get into the Timer setting screen, change the setting and then tap save. 2.Enable or Disable the Timer: Tap the left of the switch to disable the Timer. Tap the right of the switch to enable the Timer. 3.Delete the Timer: Slide the list bar of the Timer from right to left until Delete button appear, then tap delete.
Air conditioner control Control form2-More functions 1.Tap the More button to operate additional functions if it appears on the screen. < Sample1 More Cool 77 0 F ON/OFF Mode Eco Sleep Display Buzzer Anti-Mildew GEN Mode Health Reservation Electricity Management Electricity Monitoring Self-diagnosis Fan Speed Precision Air Flow Timer More Note: Some air conditioner model don't have the more button. 2.
Air conditioner control Control form2-More functions 7. Tap the "Electricity Monitoring" button if it is available on the screen. In this function, you can monitor the air conditioner electricity consumption. Electricity monitoring Electricity monitoring 2019-03-11 DAY Electricity Monitoring 2019-03 Month Year DAY (Kwh) 0.032 (Kwh) 0.16 0.024 0.12 0.016 0.08 0.008 0.04 0 0 hour 2019-03 0.13 kwh Total Electricity Consumption 0.32 kwh Total Electricity Consumption 4.
Air conditioner control Control form2-More functions 11.Tap the "Self-diagnosis" button, if it is available on the screen. The air conditioner will automatically diagnosis itself and indicate the Error code and the problem instructions if possible. Self-diagnosis Self-diagnosis 100 48% 48 % Complete Checking Self-diagnosis Error code: E0 Indoor and outdoor communication failure OK Cancel 12. Tap the " " button if it is available on the screen.
Air conditioner control Device details and management Tap on control form1 or tap ... on control form2 , get into the device details screen. Here you can get some useful information and sharing the device to other accounts. Check the following pictures and instructions carefully.
Air conditioner control Device details and management How to share the devices to other accounts? 1. Tap "Device Sharing" and pop up Device Sharing screen. 2. Tap "Add Sharing". 3. Select the region and enter the account which you want to sharing. 4. Tap "Completed", the account will appear on your sharing list. 5. The received sharing members should hold pressing the home screen and slide down to refresh the device list, the device will appear on the device list.
Account management Account Profile setting + > my home Profile Set your home location, get more information > Home Management > V Welcome home Nick name Account****** Living Room Master Bedroom...
Account management Home(Family) management 1.Tap the name of home at the left upper corner of the Home Screen and select the Home Management. Or tap Me and tap Home Management. 2. Tap one of the families in the family list and get into Family Settings screen. + > My Home < My Home My Office V Welcome home Set your home location, get more information Home Management All Devices > Add family Living Room Master Bedroom...
Notice 1. For technical update, there is maybe deviation of the actual items from what is on the manual. We express our apologies. Please refer to your actual product and APP. 2. Smart air conditioner APP can be altered without notice for quality improvement and also be deleted depending on the circumstances of manufacturing firms . 3. In case Wi-Fi signal strength is weakened, smart App may be disconnected. So make sure the indoor unit near to wireless router. 4.
TROUBLESHOOTING & WARRANTY BEFORE YOU CALL FOR SERVICE IF THE AIR CONDITIONER FAILS TO OPERATE: A) Check to make sure that the air conditioner is plugged in securely, if it is not, remove the plug from the outlet, wait 10 seconds and plug it in again securely. B) Check for a blown circuit fuse or a tripped main circuit breaker. If these seem to be operating properly, test the outlet with another appliance. C) Check if electricity to the main power switch of the unit appears to be working.