G Series LCD Monitor User Manual
Copyright Copyright © 2017 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Servicing Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltages or other risks. If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing.
Table of Contents Copyright ......................................................................................................................................2 Getting started .............................................................................................................................5 Getting to know your monitor ................................................................................................7 Front view....................................................................
Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand (Supply varies by model.) Monitor Base (Supply varies by model.) Quick Start Guide CD-ROM Power Cord (Picture may differ from product supplied for your region.
Video Cable: DVI-D (Optional accessory) Video Cable: HDMI (Optional accessory) Audio Cable (Optional accessory) • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice. For cables that are not supplied with your product, you can purchase them separately.
Getting to know your monitor Front view 1. Control buttons 2. Power button 1 2 Back view 3. Input and output ports (vary by model, see Input and output ports on page 8) 4. Stand release 5. Kensington lock slot 3 4 5 • Above diagram may vary depending on the model. • Picture may differ from product supplied for your region.
Input and output ports Available input and output ports may vary depending on your purchased model. Check the Specification document on the provided CD for details. Models with dual inputs 1. AC power input jack 2. HDMI sockets 3. DVI-D socket 1 3 4. D-Sub socket 4 5. Headphone jack Models with HDMI inputs 6.
How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. • Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. Available input and output jacks may vary depending on the purchased model. 1. Attach the monitor base. Please be careful to prevent damage to the monitor.
Tighten the thumbscrew on the bottom of the monitor base as illustrated. 2 1 The illustrations in this document are for your reference only and may look different from the appearance of the product. Orient and align the stand arm with the monitor, then push them together until they click and lock into place. Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface.
2. Connect the PC video cable Either Do not use both DVI-D cable and D-Sub cable on the same PC. The only case in which both cables can be used is if they are connected to two different PCs with appropriate video systems. To Connect the D-Sub Cable Connect the plug of the D-Sub cable (at the end without the ferrite filter) to the monitor video socket. Connect the other end of the cable (at the end with the ferrite filter) to the computer video socket.
4. Connect the audio cable (for models with speakers). Connect the audio cable between the socket on the rear of the monitor (Line In) and your computer audio outlet. 5. Connect the power cable to the monitor. Plug one end of the power cord into the socket labelled on the rear of the monitor. Do not connect the other end to a power outlet just yet. 6. Connect-to and turn-on the power. Plug the other end of the power cord into a power outlet and turn it on.
How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface. Please be careful to prevent damage to the monitor.
3. Remove the monitor stand. Insert a pointed object such as a screwdriver to the hole above the monitor stand arm, and then push the screwdriver against the release button inside the hole. Then pull the monitor stand backward away from the monitor.
Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please read the precautions carefully. Precautions • Install your monitor and monitor mounting kit on a wall with flat surface. • Ensure that the wall material and the standard wall mount bracket (purchased separately) are stable enough to support the weight of the monitor.
Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.
How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before. This instruction is only suitable for a computer which has never been used before, and for which the BenQ LCD Monitor is the first ever monitor to be connected to it.
How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer. It is currently tested as compatible for Windows 10, Windows 8 (8.1), and Windows 7 Operating System (OS).
How to install on Windows 10 system 1. Open Display Properties. Go to Start, Settings, Devices, Devices and Printers and right-click the name of your monitor from the menu. 2. 3. 4. 5. 6. 7. Select Properties from the menu. Click the Hardware tab. Click Generic PnP Monitor, and then the Properties button. Click the Driver tab and the Update Driver button. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
How to install on Windows 8 (8.1) system 1. Open Display Properties. Move the cursor to the lower-right of the screen or press the Windows + C buttons on the keyboard to bring up the Charm bar. Go to Settings, Control Panel, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. 2. 3. 4. 5. 6. 7. Select Properties from the menu.
How to install on Windows 7 system 1. Open Display Properties. Go to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. 2. Select Properties from the menu. 3. Click the Hardware tab. 4. Click Generic PnP Monitor, and then the Properties button. 5.
How to adjust your monitor The control panel 1 No. 22 Name 2 Description 1. Control keys Accesses the functions or menu items displayed on the screen, right next to each key. 2. Power key Turns the power on or off.
Basic menu operation All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. 1 2 4 3 1. Press any of the control keys. 2. The hot key menu is displayed. The left three controls are custom keys and are designated for particular functions. 3. Select (Menu) to access the main menu. 4. In the main menu, follow the icons next to the control keys to make adjustments or selection.
No. OSD in hot key menu OSD icon in main menu • By default, the key is the hot key for Input. To change the default settings, see Customizing the hot keys on page 25. • For Down/Decrease adjustment. Custom Key 2 Custom Key 3 Function / • By default, the key is the hot key for Volume (for models with speakers) or Brightness (for models without speakers). To change the default settings, see Customizing the hot keys on page 25. • Enters sub menus. • Selects menu items. Menu • Activates the main menu.
Picture optimization The easiest way to obtain an optimal display from an analog (D-Sub) input is to use the Auto Adjustment function. Go to Display and Auto Adjustment to optimize the currently displayed image to the screen. When you connect a digital input signal using a digital (DVI or HDMI) cable to your monitor, the Auto Adjustment function will be disabled, because the monitor will automatically display the best image.
Choosing an appropriate picture mode for reading Your monitor features a picture mode that is suitable for reading e-books and documents. 1. Press any of the control keys to bring up the hot key menu, and press the main menu. 2. Go to Picture Advanced and Picture Mode. 3. Select Low Blue Light / Low Blue Light Plus(*). 4. Select Reading. The setting will take effect immediately. *: Available menu options may vary, depending on the product supplied for your region.
Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys to bring up the hot key menu, and press the main menu. See Basic menu operation on page 23 for details. (Menu) to access Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear.
Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Standard Display Auto Adjustment Picture Input Picture Advanced H. Position Audio V. Position System Pixel Clock 50 Phase 1. Select 2.
Item Function Range H. Position Adjusts the horizontal position of the screen image. 0 to 100 V. Position Adjusts the vertical position of the screen image. 0 to 100 Pixel Clock Adjusts the pixel clock frequency timing to synchronize with the analog input video signal. See also: Picture optimization on page 25. 0 to 100 Not applicable to a digital input signal. Phase Adjusts the pixel clock phase timing to synchronize with the analog input video signal.
Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Item Gamma Function Range Adjusts the tone luminance. The default value is 3 (the standard value for Windows). Color Normal Temperature •1 •2 •3 •4 •5 Allows video and still photographs to be viewed with natural coloring. This is the factory default color. Bluish Applies a cool tint to the image and is factory pre-set to the PC industry standard white color. Reddish Applies a warm tint to the image and is factory pre-set to the news print standard white color.
Picture Advanced menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Item Function Low Blue Light (for models with Low Blue Light) Low Blue Light Plus (for models with Low Blue Light Plus) Range Decreases the blue light emitted from the display to reduce the risk of blue light exposure to your eyes. The value for each Low Blue Light mode indicates how much blue light is decreased compared with the Standard mode. Multimedia For viewing multimedia files. -30% Web Surfing For web surfing. -50% Office For office works or office environment.
Item Overscan Function Slightly enlarges the input image. Use this feature to hide annoying edge noise if present around your image. Range • ON • OFF Available only when the input source is HDMI or D-Sub (VGA converted from Component). Display Mode This feature is provided to allow aspect ratios other than 16:9 to be displayed without geometric distortion. The options under Display Mode will be different depending on the input signal sources.
Audio menu (selected models only) Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Standard Display Volume Picture Mute 92 50 Picture Advanced Audio System 1. Select 2. Use 3. Select 4.
System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Standard Display OSD Settings Language 5 Sec. Picture Custom Key 1 Display Time 10 Sec. Picture Advanced Custom Key 2 OSD Lock 15 Sec.
Item OSD Settings Function Language Range Sets the OSD menu language. • English • Français The language options displayed on your OSD may • Deutsch differ from those shown on the right, depending • Italiano on the product supplied in your region. • Español • Polski • Česky • Magyar • SiCG/BiH/CRO • Română • Nederlands • Русский • Svenska • Português • •日本語 •한국어 • 繁體中文 • 简体中文 Display Time Adjusts the display time of the OSD menu.
Item Function Custom Key Sets the function to be accessed by custom key 1. 1 Custom Key Sets the function to be accessed by custom key 2. 2 Custom Key Sets the function to be accessed by custom key 3. 3 Range • Picture Mode • Low Blue Light / Low Blue Light Plus(*) • Display Mode • Brightness • Contrast • Auto Adjustment • Volume (for models with speakers) • Mute • Input DDC/CI Allows the monitor settings to be set through the software • ON on the PC.
Item Reset All Function Range Resets all mode, color and geometry settings to the factory default values. • YES • NO *: Available menu options may vary, depending on the product supplied for your region.
Troubleshooting Frequently asked questions (FAQ) Imaging The image is blurred. • Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. • If a VGA extension cable is used, remove the extension cable for the test.
The image is displaced in one direction. Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. Faint shadow from the static image displayed is visible on the screen. • Activate the power management function to let your computer and monitor go into a low power "sleep" mode when not actively in use. • Use a screensaver to prevent the occurrence of image retention.
Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from www.BenQ.com for more support and local customer service.
