Operation Manual

Error messages in Novell NetWare
Controller B1 v3.0 – 16 Troubleshooting 103
Error message: “Installation error, Controller-xx with I/O
address <xxx> does not answer.”
Possible cause: The ISDN-Controller was not completely
loaded, or the hardware has been damaged.
Remedy: Repeat the complete ISDN-Controller installation
procedure. To test the hardware, you may install the ISDN-
Controller in DOS and then run the program “B1 Test”. In
case of a hardware defect, please contact your dealer or
AVM.
Error message: “Installation error, Controller-xx with I/O
address <xxx> not found.”
Possible cause: The position of the jumper that sets the I/O
address on the ISDN-Controller does not correspond to the
entry in the “B1 Setup” program, the I/O address is used by
another hardware device (such as a network adapter), or the
hardware is not installed.
Remedy: Check which I/O address is available in your com-
puter and set the jumper on the ISDN-Controller accordingly
(see the section “Setting the I/O Address” on page 14). Then
enter the new I/O address in the driver software by entering
load b1setup at the system console. Then reload the
ISDN-Controller.
Error message: “Installation error, Interrupt <xx> cannot be
used.”
Possible cause: The AVM ISDN-Controller B1 v3.0 and anoth-
er hardware device (like a sound card) are set to the same in-
terrupt.
Remedy: Check which interrupts (IRQs) are available in your
system by using the MSD.EXE program in the Windows direc-
tory. Enter load B1 Setup at the server console and set a
different interrupt. Then reload the ISDN-Controller.
Error message: “... at least one application is registered.”
Possible cause: You attempted to unload or uninstall the
AVM ISDN-Controller B1 v3.0 while an application (such as a
file transfer or fax program) was still using it.
HB_B1V30.book Seite 103 Mittwoch, 7. Februar 2001 3:19 15