User manual

54 2420 Digital Telephone User’s Guide
To park a call at your extension (for retrieval at any extension) when a Call Park
button is not administered
1. Press .
2. Enter the Call Park feature access code.
3. When you hear confirmation tone, hang up.
To retrieve a parked call from another extension
1. Pick up the handset or press .
2. Dial the Answer Back feature access code.
3. When you hear a dial tone, dial the extension at which you parked the call.
If returning to a call parked at your telephone, dial your own extension.
Call Pickup and Directed Call Pickup
The Call Pickup feature lets you answer a call at your telephone for another extension in your
pickup group. If you can use the Directed Call Pickup feature, you can pick up a call ringing at a
specific extension without the extension being a member of your pickup group.
To answer a call placed to a member of your pickup group when your telephone is
idle
Press the button (if administered) or Dial the Call Pickup access code.
The called telephone stops ringing, and you are connected to the ringing call.
To pick up a call directly for someone else in your office
Note:
Note: Again, the Directed Call Pickup feature is designed for covering calls for
associates while they are away from their desk. In this case, you do not have to
be a member of the same pickup group.
1. Press the button or Dial the Directed Call Pickup access code.
2. Dial the extension of the ringing telephone.
The called telephone stops ringing, and you are connected to the ringing call.
CallPickup