Application Note

SF; Reviewed:
SPOC 4/25/2010
Solution & Interoperability Test Lab Application Notes
©2010 Avaya Inc. All Rights Reserved.
6 of 8
JabraGN9120-Dig
6 General Test Approach and Test Results
The test approach was to verify that the calls placed and received using the Jabra GN9120
headsets with Avaya Telephones functioned correctly with good audio received. Functionality
testing included basic telephony operations such as answer, hold/retrieve and transfer and calls
to\from the PSTN. The tested features also available from the headset are:
 Receive incoming call notification away from the desk
 Answer/end calls away from the desk using the headset
 Enable dial tone from headset to place outgoing call
 Use microphone mute and volume control the headset
The tests were all functional in nature and performance testing was not included. All test cases
passed successfully.
The serviceability tests were performed by disconnecting the Jabra GN9120 headsets from the
Avaya Telephones and ensuring successful placing of calls and good audio on re-connection.
These tests were repeated for the Avaya solution by disconnecting and reconnecting the Avaya
telephones. All the test cases passed successfully.
It was observed that the speaker level on the headset is higher than on the other GN Headsets.
This is as expected due to design.
7 Verification Steps
This section provides the tests that can be performed to verify correct configuration of Avaya
telephones and Jabra GN9120 series headsets.
7.1 Verify Avaya Telephones
Verify that inbound and outbound calls can be made successfully with good audio on the Avaya
telephones.
7.2 Verify Jabra GN9120 Headsets
Once the headset is charged for 20 minutes, a dial blinking on the bottom of the base indicates
power and charge. On the headset a light will be blinking at the top of the headset. The following
steps can be performed to verify the basic operation of the system components:
 Make calls to and from Avaya telephones using the headsets to hook on and off
 Perform hold, transfer and conferencing operations and ensure that the headsets function
as expected.
8 Conclusion
These Application Notes describe the configuration steps required for GN Netcom Jabra
GN9120 headsets to successfully interoperate with Avaya 2400 series telephones. All
functionality and serviceability test cases were completed successfully.