TROUBLESHOOTING : 1. Set up your wireless router via wired connection 2.
TROUBLESHOOTING : 3. Please confirm web browser did not set up Proxy 3-1. In Internet Explorer, on the Tools menu, click Internet Options. 3-2. On the Connections tab, click LAN Settings.
TROUBLESHOOTING : 4.
TROUBLESHOOTING : 5. Restore router to default setting then try again to open setting page. There is a reset button on the back of router. When device is energized, press Reset button (around 5 secs) until Power LED start flashing then release reset button. ※Notice:If router is restore to default, then you need to reset your information 6. Please try to execute rescue mode. If your problem cannot be solved, please contact the ASUS Call Center for assistance.
TROUBLESHOOTING : (1) Download the latest firmware. 1. 2. 3. 4. 5.
TROUBLESHOOTING : (2) Download and install the utility 1. 2. 3. 4. 5. 6. 7.
TROUBLESHOOTING : 8. Find the ZIP file and unzip it.
TROUBLESHOOTING : 9. Double click to install. On your Router Press the power button to turn off the router.
TROUBLESHOOTING : Keep long-pressing the button [RESTORE] for about 5 seconds.
TROUBLESHOOTING : Please don't release the [RESTORE] button , and press the power button to turn on the Wireless Router
TROUBLESHOOTING :
TROUBLESHOOTING : If the power is flashing-slow, the wireless router is on rescue mode.
TROUBLESHOOTING : Click [Internet protocol version 4 (TCP/IPv4)]→Click [Properties] Modify the content of [Internet Protocol Version 4 (TCP/IPv4) Properties] as below: The following IP address : IP address:192.168.1.10 / Subnet mask:255.255.255.
TROUBLESHOOTING : Click[Start]→[All programs]→[ASUS Utility]→[Wireless Router]→[Firmware Restoration]
TROUBLESHOOTING : At the windows -[Firmware Restoration], click [Browse] and choose the latest firmware which you had downloaded.
TROUBLESHOOTING : Click [Upload]
TROUBLESHOOTING : Please wait for 60 seconds Click [Close] when the message shows [system recovery succeeds! Please wait for system reboot]. On your Router: Steady power light indicates the setting procedure of Rescue Mode has been completed successfully.
TROUBLESHOOTING : ※ NOTE: Please choose [Obtain an IP address automatically] after the procedure is completed.
TROUBLESHOOTING : Find the IP address of your device (for Windows OS) 1. Click the ‘Utilities’ option on the product page. Select the ASUS Device Discovery tool and download it.
TROUBLESHOOTING : 2. Extract the contents from the downloaded ZIP file. In the folder, you will find the Discovery.exe file. 3. Run and execute the Discovery.exe file. The InstallShield Wizard will complete the installation of ASUS Wireless Router Device Discovery Utility tool on your computer.
TROUBLESHOOTING : 4. After the installation is completed, double click tool icon and you will find the IP address of your device.
TROUBLESHOOTING : [ASUS Device Discovery]Find the IP address of your device (for Mac OS X) 1. Go to the App Store via the below link and download the app. https://itunes.apple.com/app/asus-device-discovery/id995124504 2. After the installation is completed, launch the app and you will find the IP address of your device.
TROUBLESHOOTING : Find the IP address of your device (for Android) 1. Go to either the Google Play Store via the below link or scan the QR code to download the app. https://play.google.com/store/apps/details?id=com.
TROUBLESHOOTING : 2. After the app installation is completed, launch the app.
TROUBLESHOOTING : Find the IP address of your device (for iOS) 1. Go to the App Store via either the below link or scanning the QR code to download the app. https://itunes.apple.
TROUBLESHOOTING : 2. After the installation is completed, launch the app.
TROUBLESHOOTING : 3. Click the Refresh button at the top right corner of the app , then you can find the IP address of your device.
TROUBLESHOOTING : 3. Click Refresh button at the top right corner of app and then you can find the IP address of your device.