Installation Guide

ASUS Motherboard installation guide
37
English
4. Iftheproblemcomesfromcomputervirusinfectionorlescorruption,follow
theinstructionsbelowtoxtheproblem.
a. Entertheoperatingsysteminsafemodeanddoafullsystemvirusscan
using an anti‑virus application.
b. Contacttheoperatingsystemcompanyforfurthersupport.
c. Ifthepreviousinstructionsfailtoxtheproblem,youmayneedtoformat
yourharddiskdriveandreinstallanewoperatingsystem.
3.2.4 FAQs
Q1: ThememoryreportedinPOSTisdifferentfromthememoryinstalled.
A1: Thememoryreporteddifferencemayresultfromdefectivememorymodules
orincorrectDIMMinstallation.MakesuretheDIMMsareingoodcondition
andtheDIMMsareinstalledcorrectly.Refertothemotherboarduserguide
fordetails.Ifyouinstall4.0GBmemoryanditreports3.XGB,itisnormal.
Q2. Thesystemcannotdetecttheoppydiskdrive,buttheoopydiskstayslit.
A2: Theoopydiskcablesaremis-isntalled.Makesurethetheredstripeonthe
cable(pin1end)andshouldmatchpin1ontheoppydiskdrive.
Q3: FailtoentertheoperatingsystemaftertheUSBashdiskorexternalhard
dsik drives.
A3: WhenthesystemdetectsUSBashdiskorUSBinterfaceharddisks,itmay
changethebootingdevicepriority.RemovetheUSBdevicesandrestartthe
system.
Q4: WheninstallingWindowsXP,itfailstolocatetheharddiskdrivesinstalledto
theRAIDcontroller.
A4: WindowsXPdoesnotincludetheRAIDcontrollerdriversotheharddisk
drivesarenotdetected.CopytheRAIDcontrollerdrivertoaoppydiskand
whenbootthesystemwiththeWindowsXPdisk,press<F6>toreadthe
driverfromtheoppydisk.Refertothemotherboarduserguidefordetails.