User’s Manual

Table Of Contents

ASUS Desktop PC

ENGLISH

Chapter 5

Troubleshooting

This chapter presents some problems you might encounter and the possible solutions.

My computer cannot be powered on and the power LED on the front

panel does not light up.

• Check if your computer is properly connected.

• Check if the wall outlet is functioning.

• Check if the Power Supply Unit is switched on. Refer to the section Turning

your computer ON in Chapter 1.

My computer hangs.

• Do the following to close the programs that are not responding:

1. Simultaneously press <Alt> + <Ctrl> + <Delete> keys on the keyboard,

then click Task Manager.

2. Do the following based on the operating system:

On Windows

10:

Under Task Manager in the Processes tab, select the program that is

not responding, then click End Task.

• If the keyboard is not responding. Press and hold the Power button on the top

of your chassis until the computer shuts down. Then press the Power button

to turn it on.

I cannot connect to a wireless network using the ASUS WLAN Card

(on selected models only)?

• Ensure that you enter the correct network security key for the wireless network

you want to connect to.

• Connect the external antennas (optional) to the antenna connectors on the

ASUS WLAN Card and place the antennas on the top of your computer

chassis for the best wireless performance.