BE24E Series LCD Monitor User Guide
First Edition February 2020 Copyright © 2020 ASUSTeK COMPUTER INC. All Rights Reserved. No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK COMPUTER INC. (“ASUS”).
Contents Contents....................................................................................................... iii Notices.......................................................................................................... iv Safety information...................................................................................... vii Care & Cleaning......................................................................................... viii Takeback Services..................................
Notices Federal Communications Commission Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference, and • This device must accept any interference received including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
NOTE: Energy Star is NOT supported on FreeDOS and Linux-based operating system. Canadian Department of Communications Statement This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. This class B digital apparatus complies with Canadian ICES-003. This Class B digital apparatus meets all requirements of the Canadian Interference - Causing Equipment Regulations.
A third-party certification according to ISO 14024 Toward sustainable IT products Say hello to a more sustainable product IT products are associated with a wide range of sustainability risks throughout their life cycle. Human rights violations are common in the factories. Harmful substances are used both in products and their manufacture. Products can often have a short lifespan because of poor ergonomics, low quality and when they are not able to be repaired or upgraded. This product is a better choice.
Safety information • Before setting up the monitor, carefully read all the documentation that came with the package. • To prevent fire or shock hazard, never expose the monitor to rain or moisture. • Never try to open the monitor cabinet. The dangerous high voltages inside the monitor may result in serious physical injury. • If the power supply is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer.
Care & Cleaning • Before you lift or reposition your monitor, it is better to disconnect the cables and power cord. Follow the correct lifting techniques when positioning the monitor. When lifting or carrying the monitor, grasp the edges of the monitor. Do not lift the display by the stand or the cord. • Cleaning. Turn your monitor off and unplug the power cord. Clean the monitor surface with a lint-free, non-abrasive cloth. Stubborn stains may be removed with a cloth dampened with mild cleaner.
Where to find more information Refer to the following sources for additional information and for product and software updates. 1. ASUS websites The ASUS websites worldwide provide updated information on ASUS hardware and software products. Refer to http://www.asus.com 2. Optional documentation Your product package may include optional documentation that may have been added by your dealer. These documents are not part of the standard package.
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1.1 Welcome! Thank you for purchasing the ASUS® LCD monitor! The latest widescreen LCD monitor from ASUS provides a broader, brighter and crystal-clear display, plus a host of features that enhance your viewing experience. With these features, you can enjoy the convenience and delightful visual experience that the monitor brings to you! 1.
1.3 Monitor introduction 1.3.1 Front view 8 9 7 7 BE24EQK BE24EQSK 6 1. 4 3 2 1 Power button/power indicator • Turns the monitor on/off. • The color definition of the power indicator is as the below table. 2. Status Description White Amber Off On Standby mode Off Menu button: • Press this button to display the OSD menu when the OSD is off. • Enters the OSD menu. • Toggles the Key Lock function between on and off with a long press for 5 seconds. 3. Exit button: • • 4.
5. Shortcut • Press this button to display the OSD menu when the OSD is off. • Default: Brightness hotkey • To change the hotkey function, go to the Shortcut > Shortcut 1 menu. 6. Shortcut • Press this button to display the OSD menu when the OSD is off. • Default: Blue light filter hotkey • To change the hotkey function, go to the Shortcut > Shortcut 2 menu. 7. Microphone 8. Webcam cover shutter 9.
1.3.2 Back view BE24EQK 1. Kensington lock slot. 2. Power switch. Press the switch to turn on/off power. 3. AC-IN port. This port connects the power cord. 4. Audio-in port. This port connects PC audio source by the bundled audio cable. 5. Earphone jack. This port is only available when an HDMI/DisplayPort cable is connected. DisplayPort in. This port is for connection with a DisplayPort compatible device. 6. 1-4 BE24EQSK 7. HDMI port.
2.1 Assembling the monitor arm/base To assemble the monitor base: 1. Have the front of the monitor face down on a table. 2. Place the arm hinge of the stand assembly onto its compartment on the rear of the monitor (for selected models). 3. Attach the base into the arm, making sure the tab on the arm fits into the groove on the base. 4. Fix the base to the arm by fastening the bundled screw. We recommend that you cover the table surface with soft cloth to prevent damage to the monitor.
2.2 Detaching the arm/base (for VESA wall mount) The detachable arm/base of this monitor is specially designed for VESA wall mount. To detach the arm/base: BE24EQK 1. Have the front of the monitor face down on a table. 2. Remove the rubbers in the four screw holes. (Figure 1) 3. Remove the base (Figure 2). 4. Use a screwdriver to remove the screw on the hinge (Figure 3), then remove the hinge. 1 1 2 (Figure 1) (Figure 2) 2 (Figure 3) BE24EQSK 1.
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2.4 Adjusting the monitor • For optimal viewing, we recommend that you look at the full face of the monitor, then adjust the monitor to the angle that is most comfortable for you. • Hold the stand to prevent the monitor from falling when you change its angle. • BE24EQK: The recommended adjusting angle is +20 to -5˚ • BE24EQSK: You can adjust the monitor’s angle from +35˚ to -5˚and it allows 180˚ swivel adjustment (by removing the stop screw) from either left or right.
0° -5° ~ +35° - 90° 0° 90° It is normal that the monitor slightly shakes while you adjust the viewing angle. 2.5 Adjusting the webcam • You can adjust the webcam’s angle from +10˚ to -10˚. • The webcam allows 180˚ swivel adjustment clockwise and 135˚ swivel adjustment counterclockwise. -10° ~ +10° +180° -135° BE24EQK • BE24EQSK Slide the webcam cover shutter on the top to open or close the lens. Remove the protection film on the front of the webcam before using.
2.6 Connecting the cables Connect the cables as the following instructions: BE24EQK 2-6 BE24EQSK • To connect the power cord: Connect one end of the power cord securely to the monitor’s AC input port, the other end to a power outlet. • To connect the VGA/DisplayPort/HDMI cable: a. Plug one end of the VGA/DisplayPort/HDMI cable to the monitor’s VGA/ DisplayPort/HDMI jack. b. Connect the other end of the VGA/DisplayPort/HDMI cable to your computer's VGA/DisplayPort/HDMI jack. c.
USB When these cables are connected, you can choose the desired signal from the Input Select item in the OSD menu. 2.7 Turning on the monitor Press the power button . See page 1-2 for the location of the power button. The power indicator lights up in white to show that the monitor is ON. 2.
Right-click USB2.0 HD UVC WebCam, and click Properties to open the USB2.0 HD UVC WebCam. Click Details > Property and select Hardware Ids.
For BE/C6 webcam series, the monitor webcam hardware ids will show as below: Right click the notebook webcam which has different hardware ids of the BE/C6 webcam series monitor webcam, and then click Disable. The following message is displayed: Click Yes. The notebook webcam is now disabled and the monitor webcam will be used as the default setting. Restart the notebook.
2.9 Setting up the monitor speaker as default setting When your computer connects multiple speakers, if you want to set up the monitor speaker as default setting, please follow below instructions: Right-click Volume in the Windows task bar notification area. Click Open Sound settings enter to Sound setting interface. Enter Sound setting interface then select Sound Control Panel.
If the USB cable and the HDMI or DP cable are connected from monitor to the computer, Click ASUS BE/C6 webcam series Set Default, the monitor speaker will be used as the default setting. Click OK to exit the Sound setting. Sound setting set the BE/C6 webcam series as default.
If the Only HDMI or DP cable are connected from monitor to the computer, check ASUS BE/C6 Monitor Set Default, the monitor speaker will be used as the default setting. Sound setting set the ASUS BE/C6 as default.
3.1 OSD (On-Screen Display) menu 3.1.1 How to reconfigure Splendid ASUS BE24E Standard Mode DisplayPort 1920 x 1080 @ 60Hz S ce n e r y M o d e Standard Mode Th e a t e r M o d e Game Mode Night View Mode sR G B M o d e Reading Mode D a r kr o o m M o d e 1. Press any button (except the Power button) to display the OSD menu. 2. Press the 3. Press the buttons as indicated on the screen to navigate through the functions. Highlight the desired function and press to activate it.
3.1.2 1. OSD function introduction Splendid This function contains 7~8 sub-functions you can select for your preference. Each mode has the Reset selection, allowing you to maintain your setting or return to the preset mode. Splendid ASUS BE24E Standard Mode DisplayPort 1920 x 1080 @ 60Hz Sce n e ry Mode Sta n d a rd Mode Th e a te r Mode Ga m e Mode Nig h t View Mode sRGB Mode Re a d in g Mode Da rkro om Mode • Scenery Mode: Best choice for scenery photo display with SplendidPlus Video Enhancement.
2. Blue Light Filter In this function, you can adjust the blue light filter level. Blue Light Filter ASUS BE24E Standard Mode DisplayPort 1920 x 1080 @ 60Hz Lev el 0 Lev el 1 Lev el 2 Lev el 3 Lev el 4 • Level 0: No change. • Level 1~4: The higher the level, the less blue light is scattered. When Blue Light Filter is activated,the default settings of Standard Mode will be automatically imported. Between Level 1 to Level 3, the Brightness function is user-configurable. Level 4 is optimized setting.
3. Color Set a desired color setting from this menu. Color ASUS BE24E Standard Mode DisplayPort 1920 x 1080 @ 60Hz Brig h tn e ss Co n tra st Sa tu ra tion Co lo r Te mp. Skin To ne • Brightness: The adjusting range is from 0 to 100. • Contrast: The adjusting range is from 0 to 100. • Saturation: The adjusting range is from 0 to 100. • Color Temp.: Contains 4 modes including Cool, Normal, Warm and User Mode. • Skin Tone: contains three color modes including Reddish, Natural, and Yellowish. 4.
• VividPixel: Enhances the outline of the displayed picture and generates high-quality images on screen. • ASCR: Turns on/off the ASCR (ASUS Smart Contrast Ratio) function. • Position (Only available for VGA input): adjusts the horizontal position (H-Position) and the vertical position (V-Position) of the image. The adjusting range is from 0 to 100. Focus (Only available for VGA input): reduces Horizonal-line noise and Vertical-line noise of the image by adjusting (Phase) and (Clock) separately.
6. Input Select In this function, you can select your desired input source. Input Select ASUS BE24E Standard Mode DisplayPort 1920 x 1080 @ 60Hz VGA HDMI Dis play Port 7. System Setup Allows you to adjust the system. System Setup ASUS BE24E Standard Mode DisplayPort 1920 x 1080 @ 60Hz Splendid Demo Mode Quic k Fit ECO Mode Webc am OSD Setup L anguage Key Loc k M ore • Splendid Demo Mode: Splits the screen into two for Splendid modes comparison.
* Paper size: You can view the documents in real size on the screen. A4 B5 Letter * Photo: The various real photo sizes displayed in the QuickFit function provides photographers and other users to accurately view and edit their photos in real size on the screen. 4x6 3x5 2x2 8x10 • ECO Mode: reduces power consumption. • Webcam: To enable or disable the webcam function. • OSD Setup: 5x7 * Adjusts the OSD timeout from 10 to 120 seconds. * Enables or disables the DDC/CI function.
• Auto Source Detection: Enables or disables the auto source detecting function. • All Reset: “Yes” allows you to restore the default settings. 8. Shortcut Defines the functions for Shortcut 1 and 2 buttons. Shortcut ASUS BE24E Standard Mode DisplayPort 1920 x 1080 @ 60Hz Shortc ut 1 Shortc ut 2 • Shortcut 1/Shortcut 2: Selects a function for Shortcut 1 and 2 buttons. When a certain function is selected or activated, your shortcut key may not support.
3.2 Specifications summary BE24EQK Panel Type Panel size TFT LCD 23.8” (16:9, 60.47 cm) wide screen Max. Resolution Pixel pitch Brightness (Typ.) Contrast Ratio (Typ.) Contrast Ratio (Max.) Viewing angle (H/V) CR>10 Display colors Response time SplendidPlus Video Enhancement SplendidPlus selection Auto adjustment Color temperature selection Analog input Digital input Digital Output Earphone jack Audio input Speaker (Built-in) USB 2.
Multi-languages Accessories Compliance and Standards 21 languages (English, French, German, Italian, Spanish, Dutch, Portuguese, Russian, Czech, Croatian, Polish, Romanian, Hungarian, Turkish, Simplified Chinese, Traditional Chinese, Japanese, Korean, Thai, Indonesian, Persian) Quick start guide, Warranty card, Power cord, HDMI cable (optional), DisplayPort cable (optional), VGA cable (optional), USB B to A cable (optional), Audio cable (optional), L-shaped screwdriver (optional), 4 screws (optional) UL/
Height Adjustment Kensington lock AC input voltage Power consumption Temperature (Operating) 130 mm Yes AC: 100~240V Power On: < 15 W** (Typ.), Standby: < 0.5 W (Typ.), Power Off: 0 W (Switch off) 0˚C~40˚C Temperature (Non-operating) -20˚C~+60˚C Dimension (W x H x D) without stand Dimension (W x H x D) with stand 540 x 355 x 53 mm Weight (Esti.) Multi-languages Accessories Compliance and Standards 540 x 492 x 211 mm (highest), 540 x 362 x 211 mm (lowest), 746 x 440 x 170 mm (package) 5.
Webcam/Swivel: ° 135 6.33 [0.25] Clockwise 180 Degree Counterclockwise 135 Degree 25.10 [0.99] 10° Webcam/Tilt:-10~10 Degree 10° 52.80 [2.08] 100.00 [3.94] M4*4-Depth 10 mm 70.00 [2.76] Wall mount Keep out area 100.00 [3.94] 180° 17.70 [0.70] 71.06 [2.80] 539.70 [21.25] 527.04 (20.75)-Active-Area 194.95 [7.68] ASUS C424EQK/BE24EQK Outline Dimension *Unit: mm(inch) 5° 20.00 [0.79] Tilt: -5~20 Degree 20° 6.33 [0.25] 62.35 [2.45] 194.95 [7.68] 106.00 [4.17] 13.98 [0.55] 65.00 [2.
BE24EQSK ASUS BE Series LCD Monitor 3-13
3.4 Troubleshooting (FAQ) Problem Power LED is not ON The power LED lights amber and there is no screen image Screen image is too light or dark Screen image is not centered or sized properly Possible Solution • Press the button to check if the monitor is in the ON mode. • Check if the power cord is properly connected to the monitor and the power outlet. • Check if the power switch is ON. • Check if the monitor and the computer are in the ON mode.
3.5 Resolution Frequency Supported operating modes 640x480 640x480 640x480 640x480 720x400 800x600 800x600 800x600 800x600 832X624 1024x768 1024x768 1024x768 1152x864 1280x720 1280x768 1280x800 1280x960 1280x1024 1280x1024 1360x768 1366x768 1440x900 1600x1200 1680x1050 1920x1080 Horizontal Frequency (KHz) 31.47(N) 35.00(N) 37.87(N) 37.5(N) 31.47(N) 35.16(P) 37.88(P) 48.08(P) 46.86(P) 49.72(P/N) 48.36(N) 56.476(N) 60.02(N) 67.5(P/N) 45.00(P) 47.78(P) 49.7(P) 60.00(P) 63.98(P) 79.98(P) 47.712(P) 47.
When the monitor is operating in the video mode (ie, not displaying data), the following high definition modes shall be supported in addition to standard definition video. Preset Timing Name 1 2 3 4 5 6 3-16 480p 720p60 576p 720p50 1080p60 1080p50 Pixel Format Horizontal Frequency (kHz) 720 x 480 1280 x 720 720 x 576 1280 x 720 1920 x 1080 1920 x 1080 31.469 45 31.25 37.5 67.5 56.25 Vertical Frequency (Hz) 60 60 50 50 60 50 Pixel Rate (MHz) 27 74.25 27 74.25 148.5 148.