ASUS AiCloud User’s Manual
Copyright © 2012 ASUSTeK Computer Inc. All Rights Reserved. No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK Computer Inc. (“ASUS”).
Table of contents AiCloud Setup! 6 Step 1: Hardware Installation! 6 Step 2: Firmware Upgrade! 6 Running Quick Internet Setup (QIS)! 6 Android/iOS App Usage! 7 Wireless Router Connection.
Use Cloud Disk and Smart Access outside the Home! 24 Setting Up Smart Sync via Web Interface! 25 Frequently Asked Questions - Setup! 26 FAQ 1 - How can I setup Samba (Windows Network Places) services?! 26 FAQ 2 - I can’t access shared folders. How do I resolve this problem?! 30 FAQ 3 - How can I setup Samba services on Mac OS?! 35 FAQ 4 - My router doesn't have a public IP address.
FAQ 19: Where can I find the AiCloud usage information?! 46 FAQ 20: Does AiCloud have any method to prevent account from Brute-Force attack?! 48 Frequently Asked Questions - Support! 50 FAQ 21 - What media AiCloud support?! 50 FAQ 22 - What are the supported formats for Mac OS web video streaming?!50 FAQ 23: Browser support features! 50 FAQ 24: The supported language of AiCloud! 51 5
Your World on Demand. Sync, Share, Stream. AiCloud Setup Step 1: Hardware Installation The following hardware is required (1) Router with AiCloud firmware (ASUS RT-AC66U, RT-N66U, and RT-N16) (2) USB drive (3) Network cable to connect to the internet and obtain a public IP address (4) Power adapter. Plug the network cable to the WAN port (blue) on one end and to your computer’s LAN port on the other.
Your World on Demand. Sync, Share, Stream. Android/iOS App Usage After downloading the AiCloud app, connect Android/iOS devices to your router by Wi-Fi, then launch the AiCloud app. Note:All settings are done automatically by the app, you don’t need to enter the router firmware page to setup AiCloud. The following illustration uses the Android app as an example and the router SSID has been assigned as “ASUS_AiCloud”. The process for the iOS app version is identical. Wireless Router Connection.
Your World on Demand. Sync, Share, Stream. Launch the AiCloud App 1 2 3 4 (1) Launch the AiCloud App (2) AiCloud welcome pages appears (3) Enter the router login name, password and nick name(optional), if you have more than two routers, the nick name can help you recognize them easily.. (4) Illustrating the major functions After the setup process, the App can automatically assigned a ASUS DDNS name for router. User can start using Cloud Disk and Smart Access no mater in intranet or internet.
Your World on Demand. Sync, Share, Stream. Accessing Cloud Disk by App Multimedia File Streaming When plugging USB drives to the router’s USB port, the USB drive becomes part of Cloud Disk.You can then stream all multimedia content remotely, with support for WMV, MOV, AVI, RMVB, and other video formats. Click on any file you want to stream, and enjoy it immediately. 1 2 4 3 5 (1) Tap the USB drive icon to enter the cloud disk. (2) Tap the folder you want to access. (3) Tap a media file.
Your World on Demand. Sync, Share, Stream. (4) After selecting a file, the AiCloud app lets you choose a preferred player (Note: MX player is recommend for Android, GPlayer and Aceplayer are recommended for iOS) (5) The screenshot of movie streaming 6 7 (6) If mp3 file is selected, the build-in music player can continually stream all music in the folder. (7) The screenshot of music playing.
Your World on Demand. Sync, Share, Stream. Sharing the file to friend with secure URL by App Cloud Disk offers you an easy way to share files with friends. Simply open AiCloud, then choose the specific files you want to share. Cloud Disk creates short HTTPS links for those files. You can then can select a way to share (via email, SMS, or copying links to other popular communication applications) these links with other people instantly.
Your World on Demand. Sync, Share, Stream. My Favorite Folders setup To better organize folders associated with Cloud Disk and give you faster access to frequently-used folders, the AiCloud app offers enhanced usability with folder browsing shortcuts. 1 2 3 4 (1) Tap the arrow icon at the left side of folder. (2) Tap “Add this folder to my favorite”. (3) The favorite folder icon appears as a star. (4) Tap the favorite icon at the bottom: all your favorite folders can be accessed from here..
Your World on Demand. Sync, Share, Stream. Smart Access Access the files in computers connected to a router With ASUS AiCloud you can access files from USB drives and any computer connected to your router. Smart Access supports Windows, Mac OS, and Linux, and can also wake up* computers remotely from sleep/hibernate or other suspended modes. Note: Please make sure the WOL is enable on device. File Access 1 2 3 (1) At the Aicloud app home page, tap the computer you want to access.
Your World on Demand. Sync, Share, Stream. Wake on LAN When connected computers are placed in suspended modes, their icon changes to show off status.Tap the computer name and your router can send a data packet to wake it up. Note 1. Computer’s BIOS must have WOL enabled. 2.WOL only supports wired connections, so the computer must be connected to the router via an RJ45 cable.
Your World on Demand. Sync, Share, Stream. Cancel Hidden Status 1 2 3 Steps: (1) Tap the filter icon at the bottom of the screen. All hidden devices are shown here. (2) Tap the arrow icon at the left side of a computer name. (3) Tap “cancel filtering this device”. If you have no computers hidden, the filter page shows instructions instead.
Your World on Demand. Sync, Share, Stream. Smart Sync with ASUS Webstorage ASUS$Web(Storage With Smart Sync, files can be synced instantly even with your computers or other source devices turned off.
Your World on Demand. Sync, Share, Stream. Steps: (1) Tap the arrow icon at the left side of folder which you want to sync (2) Tap the “Sync with Smart Sync” (3) The default rule is sync and you can change it as you wish. (4) AiCloud provides three ways to transfer files between Cloud Disk and webstorage. Sync - Cloud Disk and WebStorage store the same files. Add/delete files on one, and the other will make the same changes . Download to USB disk - only downloads files from WebStorage to Cloud Disk.
Your World on Demand. Sync, Share, Stream. Manage the Router Lists If you have more than two AiCloud routers, you can manually add/delete the them from within in the app Adding a Router Steps: (1)Tap the router button at the bottom of the screen. It shows all routers which the app can connect to. Tap the “+” button at the upper right corner to add a new router. (2)Key in the Server URL (router DDNS), account, and password of the router. 1 2 Removing a Router Steps (1)Tap the router name.
Your World on Demand. Sync, Share, Stream. Using the Cloud Disk and Smart Access Quickly by Web Interface. ASUS AiCloud works as a smartphone app and friendly web interface to facilitate Cloud Disk access. 1 (You may skip this step if you’ve already used the AiCloud app to access Cloud Disk.) Go to http://www.asusnetwork.net, and enter firmware page. Go to AiCloud section and turn on the Cloud Disk and Smart Access 2 Go to https://www.asusnetwork.net, and enter the router login account and password.
Your World on Demand. Sync, Share, Stream. Stream Multimedia Files via Web Interface Should you choose to watch content on the larger screen of your PC, streaming video via the web interface offers a simple way of doing that. 1 Click the video file. 2 If you did not install the VLC player before, AiCloud offers instructions on how to obtain it. Simply click the “Get VLC” button. You may skip steps 2,3, and 4 if you already have the VLC player installed.
Your World on Demand. Sync, Share, Stream. 4 After downloading VLC, click the “ Run” button to install. 5 Videos start streaming after VLC installation completes.
Your World on Demand. Sync, Share, Stream. Share File by URL For files too big to be attached via email, AiCloud can generate a file URL you can easily send out, saving you and the receiver mailbox storage space. 1 Click the icon at the upper right side to change to file selection mode. 2 Select file and click the share icon at the lower right side. 3 The HTTPS share link is generated. You can copy this link and paste it into an email or any messaging application.
Your World on Demand. Sync, Share, Stream. Upload Files via Web Interface This function need HTML5 file API. Currently the IE and safari does not fully support the HTML5 file API. If you want to upload the file via the web interface, please use Google chrome and Firefox. 1 Click the upload icon right side. at the upper 2 Drag the files to the upload area. 3 Click the upload button.
Your World on Demand. Sync, Share, Stream. Use Cloud Disk and Smart Access outside the Home To use Cloud Disk and Smart Access via the web interface you need to remain connected to your router. ASUS DDNS helps you create an easy-toremember name for your router instead of memorizing or writing down a long IP address, so you can connect to it quicky wherever internet service is available.
Your World on Demand. Sync, Share, Stream. Setting Up Smart Sync via Web Interface 1 Open AiCloud, go to Smart Sync and turn Smart Sync on. Click ”Add new account” 2 Enter your ASUS WebStorage account password and select the directory you want to sync with WebStorage.
Your World on Demand. Sync, Share, Stream. Frequently Asked Questions - Setup FAQ 1 - How can I setup Samba (Windows Network Places) services? Step1. Find the particular folder you want to share. Right click on the folder, and click on Properties. Step2. Click on Sharing on the top list.
Your World on Demand. Sync, Share, Stream. Step3. Click on Advanced Sharing. Step 4. Click Share this folder.Type its name in the Share name box.
Your World on Demand. Sync, Share, Stream. Step 5. Click Permissions.Check the user permissions you want to allow. Step 6. Shared folder icons change after following the above steps.
Your World on Demand. Sync, Share, Stream. Step 7. On other devices connected to the router, type the “\\LAN IP” of a shared PC in the window, and shared folders will shown.
Your World on Demand. Sync, Share, Stream. FAQ 2 - I can’t access shared folders. How do I resolve this problem? Answer: There could be several reasons for this. 1. Firewall setup Step 1.Click the Start button, then Control panel. Step 2. Click on Windows firewall in Windows Vista and Windows 7. Choose “Allow a program or feature through Windows Firewall”. Step3. Enable File and Printer Sharing. And press OK.
Your World on Demand. Sync, Share, Stream. 2. Set your active network as Home network or Work network Step1. Click the Start button, and click on Control Panel. Step2. Click on Network and Sharing Center in Windows Vista and Windows 7. Step3. In the Active Networks section of the Window, select Home network or Work network. Do not select Public network.
Your World on Demand. Sync, Share, Stream. 3. Setting Local Area Connection properties Step1. Click the Start button, and click on Control Panel. Step2. Click on Network and Sharing Center in Windows Vista and Windows 7. Step3. Click on Local Area Connection. Step4. Click on Properties.
Your World on Demand. Sync, Share, Stream. Step 5. See whether File and printer for Microsoft Networks is checked in the list. If yes, ignore the following steps, or click Install. Step6. Click Service, and press Add.
Your World on Demand. Sync, Share, Stream. Step 7. Select File and printer sharing for Microsoft Network, press OK, and it will be added to the list.
Your World on Demand. Sync, Share, Stream. FAQ 3 - How can I setup Samba services on Mac OS? Please refer to the tutorial video http://www.youtube.com/watch?v=VBCAfXZnOQ4&feature=youtu.
Your World on Demand. Sync, Share, Stream. Step3 - Click [+] on bottom-left to create new accounts that you want to share. Or, you can use existing account if you want. Then fill up forms on the drop-down window.
Your World on Demand. Sync, Share, Stream. Step5 - Then back to [System Preferences] and click [Sharing] Step6 - Enable [File Sharing] on the left block and click [Options] on the right block.
Your World on Demand. Sync, Share, Stream. Step7 - Enable [Share files and folders using SMB]. Step8- Then we are going to add a new share folder, click [+] and choose a specific folder you want to share.
Your World on Demand. Sync, Share, Stream. Step9 - And we could set the folder's permissions to any account. Click [+] on the right block to add a account who have permission to this folder. Step10 - Also, you can set authorization of this folder to the account FAQ 4 - My router doesn't have a public IP address. Can I use AiCloud?! AiCloud can be used without a public IP, and can register a DDNS name for LAN usage should you want to access it when away from your home network.
Your World on Demand. Sync, Share, Stream. FAQ 5: Why do I have Local Network showing alongside AiCloud device List? When using AiCloud, in rare cases you may see a Local Network notice appear on top of the device list. When you see this, it refers to: - Your router is not an ASUS router and doesn’t support AiCloud. In this case, AiCloud sees this router and all devices behind it as a local network, so you can access them only via regular Wi-Fi. - Your router doesn’t have AiCloud enabled.
Your World on Demand. Sync, Share, Stream. Frequently Asked Questions Operation FAQ 6 - The computers listed are incorrect. How to refresh the device list. Press the screen and pull down, then raise your finger. The device list will be refreshed. FAQ 7: I can not wake up my PC. How to troubleshot? Please follow the check list to verify your settings. 1. Your PC must connect to router by network cable. 2. You PC must be in sleep or hibernate mode. 3. The BIOS must have WOL enabled.
Your World on Demand. Sync, Share, Stream. FAQ 9: Why can’t I stream play multimedia content using the AiCloud app? There may be two main reasons for this: -Media players installed on your device lack the needed decoders for your multimedia content. We recommend MX Player for Android and Ace Player or G Player for iOS. - Your router doesn’t have AiCloud enabled, and so the app sees your router and devices behind it as a local network.
Your World on Demand. Sync, Share, Stream. FAQ 13: How to access the AiCloud with browser. There two different cases that to access AiCloud with browser: Case1: You have enabled AiCloud through app. In this case, the AiCloud app will automatically generate a “hostname” by default, you need to connect your computer to ASUS router via WiFi or ethernet at the very first time, then key in http://www.asusnetwork.net to enter ASUS WRT > WAN > DDNS, and “hostname.asuscomm.
Your World on Demand. Sync, Share, Stream. Case2: If you don’t have app. to enable AiCloud, please key in http://www.asusnetwork.net to enter ASUS WRT > AiCloud to turn on cloud disk or smart access as below. Then go to WAN > DDNS to sign up a host name, then you can use https:// hostname.asuscomm.com to access AiCloud.
Your World on Demand. Sync, Share, Stream. FAQ 14 - Why cannot I see the upload button in web interface. (1) This function need HTML5 file API. Currently the Internet Explorer and Safari do not fully support the HTML5 file API. If you want to upload the file via the web interface, please use Google Chrome and Firefox. (2) For security reason, AiCloud does not support root folder file changing. Use secondary folder to upload files.
Your World on Demand. Sync, Share, Stream. ! ! ! ! ! ! ! Frequently Asked Questions Security FAQ 16 - Is the AiCloud connectivity secure? AiCloud provides a secure HTTPS connection encryped by SSL. Key in https:// [your ASUS DDNS name].asuscomm.com to access the your AiCloud. FAQ 17 - Why do I need to key in the user name/password again when using Smart Access? For security reason, user names and passwords are not stored on AiCloud, and need to by typed in manually each time.
Your World on Demand. Sync, Share, Stream. After enabling the password protect function, you can also see the last login time and IP on the AiCloud web interface, you can use it to check the last login status.
Your World on Demand. Sync, Share, Stream. FAQ 20: Does AiCloud have any method to prevent account from Brute-Force attack? You can define allowable account/password login retry attempts. Go to firmware-> AiCloud --> Settings and you can enable the password protection. For example, should someone attempt to login to your account more than three times without success, the account automatically locks them out.
Your World on Demand. Sync, Share, Stream. You can go to the Setting page to unlock the account should this happen.
Your World on Demand. Sync, Share, Stream. Frequently Asked Questions Support FAQ 21 - What media AiCloud support? The AiCloud server supports the media formats listed below. Your third party media player must also be compatible with these to enable media streaming. We recommend MX Player for Android, and Aceplayer or Gplayer for iOS. Media format File type Video MP4, M4V, WMV, AVI, RMVB, MPG, MPEG, MKV, MOV, FLV, 3GP Audio MP3, MID, XMF, MXMF, RTTTL, RTX, OTA, IMY, OGG, WAV, ACC, FLAC(android3.
Your World on Demand. Sync, Share, Stream. Mac OS Google Chrome Firefox Safari WOL V V V File Access V V V Upload V V MP3 streaming V V V Video streaming by VLC plugin FAQ 24: The supported language of AiCloud Currently the AiCloud support English only, the French, German, Italian, Russian, Brazilian, Czech, Danish, Finnish, Norwegian, Polish, Spanish, Swedish, Thai Turkish, Traditional Chinese and Simply Chinese will be added in the future.
