Warranty

ManualsBrandsAO Smith ManualsResidential Tankless Water HeatersAO Smith 6.6 GPM Residential/Commercial Condensing Natural Gas Indoor Tankless Water Heater with 160000 Maximum BTU Input

Limited Warranty

1. The manufacturer warrants this product against defects in materials or workmanship as described in this

document if installed within the United States or Canada. The manufacturer or its authorized Service Representative

will, at its sole discretion, repair or replace any failed or defective mechanical or electrical parts, or components

thereof, or, if the manufacturer or its authorized Service Representative cannot replace said parts, and repair is not

commercially practicable, the manufacturer or its authorized Service Representative will refund the purchase price.

The manufacturer or its authorized Service Representative may, at its sole discretion, use new, refurbished or

reconditioned parts.

2. Warranty for all models:

(1) Limited Labor Coverage

• The manufactur

er will provide for reasonable labor charges associated with warranty repairs

or replacements within one (1) year from the date of purchase. The manufacturer will only pay directly

to the service provider.

• Warranty service must be performed by an authorized Service Representative. A list of authorized

Service Representatives is available upon request.

• All warranty claims and warranty service must be authorized and approved by the manufacturer.

(2) Includes recirculation and storage tank applications with proper circulation pump control (e.g. aquastat and/or

timer).

- Lack of a proper pump control will reduce the heat exchanger and parts warranty to 3 years

(3) In all applications, the total of length of operation time must be:

• Less than 3,000 hours for the 320 (T-H2S), 110 (T-KJr2), 310 (T-K4), 110U (T-KJr2U), 310U (T-K4U), 140 (T-H3M),

240 (T-H3J), and 340 (T-H3S) models.

• Less than 9,000 hours for the 910 (T-M50), 910 ASME (T-M50 ASME), 710 (T-M32), 710 ASME (T-M32 ASME),

520 (T-H2), 510 (T-D2), 510U (T-D2U) and 540 (T-H3) models.

(4) Includes dual-purpose applications (combination heating and domestic).

3. General terms of limited warranty:

This limited warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

The manufacturer will honor the warranty to the original retail buyer at the original location only, within the

United States or Canada, and it is not transferable.

THIS WARRANTY COVERS ONLY FAILED MECHANICAL AND ELECTRICAL PARTS DUE TO FACTORY DEFECTS UNDER

NORMAL USAGE FOR THE PRODUCT’S INTENDED PURPOSES AND WITHIN THE APPLICABLE PERIOD SPECIFIED IN

THE TABLE ABOVE. ONLY DIRECT DAMAGES SHALL BE RECOVERABLE BY A CLAIMANT UNDER THIS LIMITED

WARRANTY AND, IN NO EVENT, WHETHER AS A RESULT OF BREACH OF CONTRACT, BREACH OF WARRANTY, TORT

LIABILITY (INCLUDING NEGLIGENCE), STRICT LIABILITY, INDEMNITY OR OTHERWISE WILL BE LIABLE FOR ANY

SPECIAL, INCIDENTAL, OR INDIRECT CONSEQUENTIAL DAMAGES INCLUDING PROPERTY DAMAGE, PERSONAL

DAMAGES, LOSS OF USE, OR INCONVENIENCE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF

INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

4. Limitation on Duration of Implied Warranties:

ANY IMPLIED WARRANTIES ARISING UNDER STATE LAW, INCLUDING THE IMPLIED WARRANTIES OF FITNESS FOR

A PARTICULAR PURPOSE AND MERCHANTABILITY, SHALL IN NO EVENT EXTEND PAST THE EXPIRATION OF ANY

WARRANTY PERIOD HEREUNDER. SOME STATES DO NO ALLOW LIMITATIONS ON HOW LONG AN IMPLIED

WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

5. THIS WARRANTY WILL NOT COVER THE FOLLOWING:

• Any product that is not installed by a licensed plumber, gas installer, or contractor.

• Damages due to accidents, abuse, misuse, improper installation, misapplication, or incorrect sizing.

• Damages due to fires, flooding, freezing, electrical surges, or any Acts of God.

• Damages due to unauthorized alterations, attachments, and/or repairs.

• Damages due to a lack of maintenance (e.g. water filter, water treatment system, vent blockage, etc.).

• Any product installed in an improper environment (e.g. corrosive, dusty, chemically contaminated,

excessive lint, etc.).

Application Type Heat Exchanger Parts Labor

(1)

Single Family Domestic Hot Water 15

(2)(3)

51Commercial or Multi-Family Domestic Hot Water 10

(2)(3)

Heating 10

(3)(4)

[Unit: Year]

Summary of content (4 pages)

PAGE 1
Limited Warranty 1. The manufacturer warrants this product against defects in materials or workmanship as described in this document if installed within the United States or Canada.
PAGE 2
• • • • • • • • Freeze damage that occurs without taking proper preventive measures as described in the installation manual. Condensate damage due to improperly installed or lack of a condensate trap (drain). Any product not installed in compliance with all applicable local & provincial codes, ordinances, and good trade practices. Any product sold to or installed in areas outside of the fifty states (and the District of Columbia) of the United States of America and Canada.
PAGE 3
Garantie limitée 1. Le fabricant garantit ce produit contre toutes défectuosités de matériel ou de main d’oeuvre tel que décrit dans ce document si installé aux États-Unis ou au Canada.
PAGE 4
5. CETTE GARANTIE NE COUVRE PAS CE QUI SUIT: • Tout produit qui n’est pas installé par un plombier agréé, un installateur de gaz, ou un entrepreneur. • Les dommages causés par des accidents, un abus, une mauvaise utilisation, une mauvaise installation, une mauvaise application, ou une dimension incorrecte. • Les dommages causés par les incendies, les inondations, le gel, les surtensions, ou toutes catastrophes naturelles.