Quick Guide

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experiment to see if the setup succeeds with no passwords. Then put the password back in and try again. Many times
this will refresh your memory about the exact spelling of your password. Also, it could be either that the camera is too
far from your router, or that your router was set up with the tightest possible security which allows only known devices
to connect to your network. In this case, do not forget to add the MAC address of this camera to your allowed list. In
this context, MAC refers to a hardware network address and is unrelated to Macintosh computers. The Mac address is
printed on the back of the camera.
The maximum distance is dependent on the kinds of walls and objects that are between your wireless router
antenna and your camera. One easy test for determining the maximum recommended distance is by using a laptop at
the camera location. If your laptop shows at least 80% (4 or 5 bars) signal strength at that exact same location then the
camera should be ok too. Any less than that may be unreliable, so you may want to move your router or the camera, or
adjust the angle of your router’s antennas.
Keep in mind that the wireless signal travels easily through common building materials such as wood, glass, sheet
rock, and vinyl siding, but does not go at all through metal. If there are any big metal objects such as a fridge, filling
cabinet, or HVAC ducting in between the Wi-Fi router and the camera, try to reposition either the camera or the router
so that the metal object doesn’t block the signal. Also, many microwave ovens and older 2.4GHz cordless phones may
interfere with all Wi-Fi networking while in operation. Using a laptop you may not notice a pause, but with a camera that
transmits or records video continuously any interruption will be much more obvious. Nearby Bluetooth devices such as
cell phone headsets, Playstation game controllers, or a wireless keyboard and mouse can also interfere with wireless
networks if the devices are too close.
The best placement for a wireless router is in an area that is higher up and free of nearby clutter, for example on top of a
wooden book shelf .