Owner manual

65
Software Download Messages Description and Corrective Action
Invalid S-Record Data
Press RESET, To Restore Old Software
This message indicates the program file
contained invalid data.
To correct this problem:
1. Press the RESET key to restore the
original software.
2. Obtain/create a valid Journey II
program file.
OS Checksum Error
Press RESET, To Restore Old Software
This message indicates the new software
did not pass a checksum validation test.
To correct this problem:
1. Press the RESET key to restore the
original software.
2. Obtain new Journey II software.
Incompatible OS Error
Press RESET, To Restore Old Software
This message indicates the new software
is not intended for use in this printer.
This error can occur when:
• The user tries to download software
intended for a different Datasouth
product.
To correct this problem:
1. Press the RESET key to restore the
original software.
2. Obtain valid Journey II software.
Flash Erase Error
Press RESET, To Restore Old Software
This message indicates a failure occurred
when trying to erase flash memory in
preparation for the new software.
This error can occur when:
• A flash component on the PCB fails.
To correct this problem:
1. Press the RESET key to restore the
original software.
2. Call Service organization for help.