Combitherm® Combination Oven/Steamer CTX4-10E CTX4-10EVH CTX4-10EC CombiOven shown with ExpressTouch control STEP BY STEP COOKING GUIDE AND OPERATION MANUAL Consult instructions for installation and use. W164 N9221 Water Street • P.O. Box 450 • Menomonee Falls, Wisconsin 53052-0450 USA PHONE: 262.251.3800 • 800.558.8744 USA / CANADA FAX: 262.251.7067 • 800.329.8744 U . S . A . www.alto-shaam.com printed in u.s.a.
INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . 1 SAFETY PRECAUTIONS. . . . . . . . . . . . . . . . . . . 3 EXPRESSTOUCH™ OPERATING INSTRUCTIONS START-UP PROCEDURES. . . . . . . . . . . . . . . . . . 4 MAIN MENU SCREEN . . . . . . . . . . . . . . . . . . . . 4 SETTINGS SCREEN . . . . . . . . . . . . . . . . . . . . . . . 5 UPLOAD/DOWNLOAD SCREEN. . . . . . . . . . . 6 COOKING MODE SCREEN . . . . . . . . . . . . . . . . 7 FACTORY DEFAULT SETTINGS . . . . . . . . . . . .
E X P R E S S T O U C IHN T OR PO ED RU AC TT IN GNI N S T R U C T I O N S IO ECOSMART® TECHNOLOGY The Alto-Shaam CT Express Combitherm combination oven/steamer employs Ecosmart operating efficiencies in the design and application of all operating and programming functions. Ecosmart operational characteristics include the use of a water barrier to close the oven compartment to the outside air.
E X P R E S S T O U C IHN T OR PO ED RU AC TT IN GNI N S T R U C T I O N S IO EXPRESSTOUCH™ CONTROL The Combitherm ExpressTouch control features a simple, graphics-based control panel that commands all the oven functions. Access up to 250 of your titled recipes. Manual cooking by time and temperature also are easily accomplished. Intuitive interface - The Alto-Shaam ExpressTouch offers a simple interface that commands all of the Combitherm’s cooking functions.
EXPRESSTOUCH PO ED RU AC T ITNI O GNI N S T R U C T I O N S I NO TR IMPORTANT SAFETY PRECAUTIONS NOTE: A utomatic steam venting is a standard safety feature built into all Combitherm oven models. This feature vents all steam from the oven compartment immediately before cooking time expires or set probe temperature is reached. This function is provided in all programmed and timed production when operating in any Steam, Combination, Convection, and Retherm cooking mode.
EXPRESSTOUCH OPERATING INSTRUCTIONS START-UP PROCEDURES When the oven is powered on, the ExpressTouch screen illuminates. “Loading” indicates that the software is booting up. The screen will also indicate what level of progress has been made as the software becomes fully operational. MAIN MENU SCREEN leaning Mode (optional) C Four (4) cleaning levels are available: rinse, light, normal, and heavy-duty cleaning.
EXPRESSTOUCH OPERATING INSTRUCTIONS SETTINGS SCREEN °F 7 Fahrenheit or Celsius Function - Choose °F temperature format. °C 170 Note: After choosing your format, return °C to10 the Main Menu screen and then Press Oven Power switch off.
EXPRESSTOUCH OPERATING INSTRUCTIONS UPLOAD/DOWNLOAD SCREEN Powerful tool - The ExpressTouch control plays an important part in our continuous improvement process. New features and abilities can be uploaded to your oven as they become available. Visit our website’s download link at: DOWNLOAD LINK http://alto-shaam.sites.hubspot.com/expresstouch-software Or simply call our Service Department for assistance. Download Recipes Copy all recipes from USB memory stick to oven.
EXPRESSTOUCH OPERATING INSTRUCTIONS COOKING MODE SCREEN TEMPERATURE STEAM MODE TIME MULTI-SHELF TIMER 345°F 1:43 45 225°F COMBINATION MODE CONVECTION MODE BROILER MODE (OPTIONAL) DELAYED START TIMER CLEANING REDUCED POWER MODE ADD RECIPE GOLD-N-BROWN MODE FIND RECIPE SMOKER MODE (OPTIONAL) RETHERM MODE CORE TEMPERATURE (OPTIONAL) PREHEAT FAN SPEED START COOL DOWN MN-29806 (R ev .
EXPRESSTOUCH OPERATING INSTRUCTIONS COOKING MODE SCREEN IDENTIFICATION MAIN MENU ICONS Power ON key Activates power to the oven and automatically fills the steam generator equipped models with water that will heat to a stand-by mode temperature of 188°F (77°C). Temperature Used to set the required cooking temperature, to recall the set cooking temperature, or to check the actual oven temperature. Time Used to set the required cooking time or recall the set cooking time.
°F 3F45 F5 °F °F 5°F 6 6 345°F E X P R E S S T O U C1:43 H O45 P E R A T I N G I N S T R U C T I O N S AUXILIARY FUNCTION ICONS 225°F 5 6 4 5 6 3 4 5 5 4 6 3 6 Find Recipe Access a menu list 2of all stored cooking programs. 6 5 Reduced Power Mode 56 2 4 5 6 3 Used to reduce kitchen4 power peaks and energy consumption.
EXPRESSTOUCH OPERATING INSTRUCTIONS STEAM MODE The Steam mode provides the operator with the ability to steam, poach, or blanch. This mode will automatically steam at the boiling point of water; quick-steam above the boiling point for faster cooking results; or low temperature steam, below the boiling point, for more delicate products such as pâté, mousse, seafood, or custard. PRESS ON BUTTON TO POWER OVEN ON. Touch the STEAM MODE ICON. TOUCH THE START ICON TO STEAM AT THE DISPLAYED SETTINGS.
EXPRESSTOUCH OPERATING INSTRUCTIONS STEAM MODE CHEF OPERATING TIPS This mode will steam a full or partial load of a single product, or multiple products without transfer of flavors. When steaming multiple products, however, individual product cooking times must be taken into consideration. STEAM The non-pressurized atmosphere of the Combitherm also provides the ability to open the door during the steam mode in order to monitor products more closely throughout the steaming process.
EXPRESSTOUCH OPERATING INSTRUCTIONS COMBINATION MODE The Combination mode will prove to be the most versatile and widely used mode the Combitherm oven has to offer. It will produce the best possible results on the widest variety of products — all within the shortest period of time. The unique control function of this mode enables the operator to roast or bake with a combination of steam and convection heat.
EXPRESSTOUCH OPERATING INSTRUCTIONS COMBINATION MODE CHEF OPERATING TIPS The Combination mode injects the optimum amount of steam automatically. There is no need to select moisture levels. Foods do not dry out. Flavors are retained with no transfer of flavors when mixing product loads. Due to automatic steam adjustment, the door can be opened at any time during a cooking operation. Be certain to observe the safety warning when opening the oven door.
EXPRESSTOUCH OPERATING INSTRUCTIONS CONVECTION MODE The Convection mode operates with hot circulated air within a temperature range of 85° to 485°F (29 to 252°C). For many applications, better results may be achieved with the Combination mode; therefore, the operator may want to consider using the Convection mode on a more limited basis. PRESS ON BUTTON TO POWER OVEN ON. TOUCH THE CONVECTION MODE ICON.
EXPRESSTOUCH OPERATING INSTRUCTIONS CONVECTION MODE CHEF OPERATING TIPS The Convection Mode can be used to roast or bake products needing very short cooking times or for high moisture products such as muffins, cakes, and cookies, or for browning the surface of the product. The Convection mode works best with foods containing little moisture or for very moist food which require a dryer finished product. For baking, preheat the Combitherm at a temperature of 325°F to 375°F (163°C to 191°C).
EXPRESSTOUCH OPERATING INSTRUCTIONS RETHERM MODE The Retherm mode operates with hot circulated air within a temperature range of 245° to 320°F (120° to 160°C). PRESS ON BUTTON TO POWER OVEN ON. TOUCH THE RETHERM MODE ICON. The last set values or oven control default setting for temperature and time will appear in the display. TOUCH THE START ICON TO COOK AT THE DISPLAYED SETTINGS. TO CHANGE THE DISPLAYED SETTINGS: TOUCH THE DISPLAYED TEMPERATURE.
EXPRESSTOUCH OPERATING INSTRUCTIONS RETHERM MODE CHEF OPERATING TIPS Since plated meals consist of dissimilar products, there are several important factors to consider in order to produce the finest results. Product density (compactness), thickness, quantity of product on each plate, and quantity of plates all relate to the length of time necessary to reheat. Again, experience is the best method to determine reheating time.
6 345°F 45 R A T I N G I N S T R U C T I O N S E X P R E S S T O U C H 1:43 OPE 225°F BROILING MODE (OPTIONAL) 5 4 3 2 The Broiler mode operates with an overhead broiling element perfect for quickly and efficiently toasting or broiling sandwiches, nachos, soups, and desserts. 6 345°F 1:43 45 PRESS ON BUTTON TO POWER OVEN ON. 225°F 5 4 3 TOUCH THE BROILER MODE ICON. 2 The last set values or oven control default setting for 1 time will appear in the display.
EXPRESSTOUCH OPERATING INSTRUCTIONS CORE TEMPERATURE PROBE MODE (OPTIONAL) As an alternative to timer operation, the Core Temperature Probe mode can be used in conjunction with any program mode to cook by sensing internal product temperature using the included probe. For a more accurate internal temperature, an optional, specialized, Combitherm product probe senses temperature from four strategic points and displays a temperature average. 345°F 1:43 45 PRESS ON BUTTON TO POWER OVEN ON.
EXPRESSTOUCH OPERATING INSTRUCTIONS DELTA-T CORE TEMPERATURE COOKING MODE (OPTIONAL) This special program function cooks by internal product temperature with the use of the probe. Unlike the standard core temperature mode however, the Delta-T oven temperature automatically increases in direct proportion to the internal temperature of the product. The Delta-T mode can be used with both convection and combination modes, providing a more gentle method of cooking.
EXPRESSTOUCH OPERATING INSTRUCTIONS CombiSmoker® Procedures LOAD WOOD CHIPS • Measure one container full of dry wood chips. • Soak dry chips in water for 5-10 minutes. • Shake excess water off wood chips. • Place moistened chips back into the container and position the container securely on the two prongs located on the interior side panel of the oven.
EXPRESSTOUCH OPERATING INSTRUCTIONS CombiSmoker® Procedures CAUTION he ability to smoke product, hot or cold, is offered as an T option on the CTX4-10E CT Express oven. The smoking function can be engaged in either the Combination mode or the Convection mode of operation. Note: The fan will default to half speed. The smoking function cannot be operated when the oven is operating in the steam mode or the retherm mode. PRESS ON BUTTON TO POWER OVEN ON.
EXPRESSTOUCH OPERATING INSTRUCTIONS VENTLESS HOOD MODEL The Ventless Hood option is factory installed directly on the top of the Alto-Shaam Combitherm oven. The hood is designed to vent clean air back into the kitchen, filtering vapors and grease. A high-power fan draws steam and fumes into the hood intake and out the top surface exhaust vent. Fumes and vapors are circulated through filters. An activated charcoal filter cleans the air before venting it out the top of the hood. 2 1 O P ER A TI O N 1.
EXPRESSTOUCH OPERATING INSTRUCTIONS AUXILIARY FUNCTIONS All auxiliary functions can be engaged at any time during any cooking mode and can be programmed into cooking procedures. At the end of a cooking mode or program, the oven automatically disengages all auxiliary functions. PREHEATING FEATURE SELECT DESIRED COOKING MODE. PRESS PREHEAT ICON. The preheat temperature will appear at the top of the preheat temperature selection window.
EXPRESSTOUCH OPERATING INSTRUCTIONS AUXILIARY FUNCTIONS REDUCED FAN SPEED MULTI-SHELF TIMER he reduced fan speed function is useful for flow-sensitive T products such as soufflés and meringues, or any products affected by a high velocity of air movement. The multi-shelf timer allows the operator to program alarm times for the oven shelves. This can be one common time for all shelves or individual times. SELECT DESIRED COOKING MODE AND SET MODE FUNCTIONS. SET COOKING MODE, TEMPERATURE AND TIME.
EXPRESSTOUCH OPERATING INSTRUCTIONS PREPROGRAMMED RECIPES The ExpressTouch Combitherm comes preprogrammed with more than 100 recipes covering most commonly prepared food items. ExpressTouch also allows you to save up to 250 of your recipes. Navigate to desired recipe icon using NEXT and PREVIOUS SCREEN arrows. Press recipe description for desired recipe. Cooking steps will start immediately. (See 24-33 for a list of all preprogrammed recipes.) Select RECIPE MODE from any screen.
F 45 F EXPRESSTOUCH OPERATING INSTRUCTIONS RECIPE PROGRAMMING VIA THE TOUCHSCREEN ADD A RECIPE EDIT A RECIPE The recipe programming function allows the operator to program a cooking procedure using multiple cooking modes and any auxiliary functions desired. Recipes 6 remain programmed until deleted by the operator. To edit an existing default or user-programmed recipe: 5 1. Select any cooking mode. 4 2. Click ADD RECIPE icon. 3 3. S elect first desired cooking mode.
PREPROGRAMMED RECIPES BAKERY RECIPES Recipe Oven Mode Temp Time Fan Speed Browning Bakery retherm Retherm 275°F (135°C) 4 minutes 100% -- Brownies Convection 325°F (163°C) 25 minutes 100% -- Cinnamon Rolls Combination 350°F (177°C) 20 minutes 100% -- Cookies Convection 325°F (163°C) 12 minutes 50% -- Croissants Combination 325°F (163°C) 15 minutes 50% -- Danish Pastry Combination 350°F (177°C) 15 minutes 100% -- Dinner Rolls Combination 350°F (177°C) 10 minutes
PREPROGRAMMED RECIPES CONVENIENCE PRODUCT RECIPES Recipe Oven Mode Temp Time Fan Speed Browning Chicken Wings Combination 400°F (204°C) 10 minutes 100% 2 Corn Dogs Combination 350°F (177°C) 18 minutes 100% 1 Egg Rolls Combination 375°F (191°C) 15 minutes 100% 3 Frozen Entrée: Cabbage Rolls Combination 350°F (177°C) 160°F probe (71°C) 100% -- Frozen Entrée: Chicken Primavera Combination 350°F (177°C) 160 minutes 100% -- Frozen Entrée: Macaroni & Beef Combination 350°F (1
PREPROGRAMMED RECIPES CONVENIENCE PRODUCT RECIPES (CONTINUED) Recipe Oven Mode Temp Time Fan Speed Browning Precooked Chicken Pieces Refrigerated Convection 325°F (163°C) 20 minutes 100% 1 Spring Rolls Combination 375°F (191°C) 15 minutes 100% -- Tater Tots Combination 375°F (191°C) 10 minutes 100% 3 MN-29806 (R ev .
PREPROGRAMMED RECIPES FISH & SEAFOOD RECIPES Recipe Oven Mode Temp Time Fan Speed Browning Baked Fish - Fresh Combination 400°F (204°C) 6 minutes 100% 2 Grilled Fish Fillets Combination 460°F (238°C) 4 minutes 100% -- Lobster - Whole Steam 195°F (91°C) 13 minutes 50% -- Salmon - Filets Low Steam 145°F (63°C) 7 minutes 100% -- Salmon - Steaks Steam 145°F (63°C) 8 minutes 100% -- Shrimp - Steamed Low Steam 160°F (71°C) 12 minutes 50% -- MN-29806 (R ev .
PREPROGRAMMED RECIPES MEAT RECIPES Recipe Oven Mode Temp Time Fan Speed Browning Bacon Combination 375°F (191°C) 10 minutes 100% -- Beef Roast Cook & Hold (1) Delta-T 125°F (52°C) Probe 120°F (46°C) 50% -- (2) Steam 135°F (57°C) Continuous 50% 2 Beef Rounds - by Core Temp Delta-T 130°F (54°C) Probe 125°F (52°C) 100% 1 Beef Rounds - by Time Combination 250°F (121°C) 130 minutes 100% -- Beef Short Ribs Combination 275°F (135°C) 90 minutes 100% -- Beef Tenderloin Combi
PREPROGRAMMED RECIPES MEAT RECIPES (CONTINUED) Recipe Oven Mode Temp Time Fan Speed Browning Pork - Loin Roast - by Core Temp Combination 300°F (149°C) Probe 150°F (66°C) 100% 2 Pork Ribs Reheat Combination 400°F (204°C) 7 minutes 100% -- Rack of Lamb - by Core Temp Delta-T 130°F (54°C) 130 minutes 100% 2 Sausage - Fresh - by Low Temp Steam Low Temp Steam 160°F (71°C) 15 minutes 50% -- MN-29806 (R ev .
PREPROGRAMMED RECIPES MISCELLANEOUS RECIPES Recipe Oven Mode Temp Time Fan Speed Browning Casseroles - by Core Temp Combination 350°F (177°C) Probe 150°F (66°C) 100% -- Casseroles - Time Combination 350°F (177°C) 30 minutes 100% -- Custard/Crème Brulee Low Temp Steam 190°F (88°C) 45 minutes 50% 1 Eggs - Hardboiled Steam 212°F (100°C) 12 minutes 100% -- Eggs - Poached - Low Temp Steam Low Temp Steam 170°F (77°C) 5 minutes 50% -- Eggs - Poached - Steamed Steam 212°F (100°
PREPROGRAMMED RECIPES POULTRY RECIPES Recipe Oven Mode Temp Time Fan Speed Browning Chicken - Frozen Pieces Combination 350°F (177°C) 30 minutes 100% 3 Chicken - Oven Fried Pieces Combination 450°F (232°C) 18 minutes 100% -- Chicken - Thawed Whole Combination 350°F (177°C) 35 minutes 100% 1 Chicken - Thawed Whole - by Core Temp Combination 350°F (177°C) Probe 175°F (79°C) 100% 1 Chicken baked - Thawed Pieces Combination 375°F (191°C) Probe 170°F (77°C) 100% 2 Duck Pieces
PREPROGRAMMED RECIPES VEGETABLE RECIPES Recipe Oven Mode Temp Time Fan Speed Browning Asparagus - Fresh Steam 190°F (88°C) 3 minutes 50% -- Asparagus - Frozen Steam 212°F (100°C) 30 minutes 100% -- Baked Potatoes Combination 350°F (177°C) 40 minutes 100% 1 Beets - Fresh Steam 230°F (110°C) 20 minutes 100% -- Broccoli - Fresh Steam 212°F (100°C) 6 minutes 100% -- Broccoli - Frozen Steam 212°F (100°C) 3 minutes 100% -- Brussel Sprouts - Frozen Steam 212°F (100°C) 6
PREPROGRAMMED RECIPES VEGETABLE RECIPES (CONTINUED) Recipe Oven Mode Temp Time Fan Speed Browning Green Beans - Fresh Steam 212°F (100°C) 8 minutes 100% -- Green Beans - Frozen Steam 212°F (100°C) 5 minutes 100% -- Parsnips - Fresh Steam 230°F (110°C) 10 minutes 100% -- Peas - Frozen Steam 212°F (100°C) 4 minutes 100% -- Potatoes, Red or Salad Steam 212°F (100°C) 30 minutes 100% -- Squash - Fresh Steam 212°F (100°C) 3 minutes 100% -- Turnips - Fresh Steam 230°F (1
EXPRESSTOUCH OPERATING INSTRUCTIONS HACCP ACCESS The ExpressTouch Combitherm meets the requirements of established HACCP criteria by providing automated sampling, record keeping, set-point validation, recipe used, dates and time. Data is captured when Core Temperature Probe cooking method is chosen. This information can be downloaded to a USB drive and then copied to your computer. The file format is text (.txt). NOTE: You can access this information from the Upload/Download Screen.
SIMPLE CONTROL OPERATING INSTRUCTIONS CONTROL PANEL IDENTIFICATION Set Oven Temperature Oven Temperature display area Steam Key OVEN COOL DOWN Combination Key UP/INCREASE Convection Key DOWN/DECREASE Cleaning Key START/STOP Set Cook Time Cook Time display area The Steam mode provides the operator with the ability to steam, poach, or blanch.
SIMPLE CONTROL OPERATING INSTRUCTIONS Turn on and preheat the oven To cook manually by probe Alto-Shaam recommends preheating the Combitherm before cooking. ® • Press the Power key. Green light will appear while oven is booting up. or • Choose a Mode. Steam Combi Convection • Press the Oven Temperature key; adjust temperature with arrow keys. • Choose a Mode. Steam Combi Convection • Press Oven Temperature key. • Press the Probe Temperature key; adjust temperature using the arrow keys.
CLEANING & MAINTENANCE C ombi C lean CLEANING AGENTS CombiClean® COMBITABS™ are to be used only with the factory installed automatic cleaning option. DANGER RUBBER GLOVES MUST BE WORN WHEN USING COMBICLEAN TABLETS OR SPRAY OVEN CLEANER. DANGER PROTECTIVE EYE WEAR MUST BE WORN WHEN USING SPRAY OVEN CLEANER. NOTE: Use authorized Combitherm cleaner only. FIRST AID: Unauthorized cleaning agents may discolor or harm interior surfaces of the oven.
CLEANING & MAINTENANCE PREVENTATIVE MAINTENANCE In addition to the routine cleaning and maintenance procedures, there are several additional steps to be taken for both sanitation and to keep the oven running efficiently. These additional safeguards will help prevent down time and costly repairs. DO NOT DISPOSE OF GREASE, FAT, WOOD CHIPS OR SOLID WASTE DOWN THE OVEN DRAIN. Fats and solids will eventually coagulate in the drain system, causing blockage.
CLEANING & MAINTENANCE CLEANING AND PREVENTATIVE MAINTENANCE PROTECTING STAINLESS STEEL SURFACES CLEANING AGENTS It is important to guard against corrosion in the care of stainless steel surfaces. Harsh, corrosive, or inappropriate chemicals can completely destroy the protective surface layer of stainless steel. Abrasive pads, steel wool, or metal implements will abrade surfaces causing damage to this protective coating and will eventually result in areas of corrosion.
CLEANING & MAINTENANCE CLEANING SCHEDULE DAILY GASKET CLEANING It is important to prolong the life of the oven gasket by cleaning on a daily basis. Routine cleaning will help protect the gasket from deterioration caused by acidic foods. 1. Allow the oven to cool, then wipe the gasket and crevices with clean cloth soaked in warm detergent solution. 2. Wipe the gasket and crevices with a cloth and clean rinse water. Do not attempt to remove gasket or place in the dishwasher.
CLEANING & MAINTENANCE VENTLESS HOOD MODEL TOP EXHAUST VENT FILTER TRACK FILTER SWITCH 1 2 1. Charcoal Filter: The charcoal filter should be inspected for contaminant's on a regular basis. Replacement must be made at a minimum of three month intervals — more often if heavy contaminant's are visible or if the filter no longer controls odors. To remove the charcoal filter, pull and slide out. When replacing the filter, ensure that the filter clip is in place at rear of the filter.
CLEANING & MAINTENANCE EXPRESSTOUCH WITH COMBICLEAN OPTION Four (4) cleaning levels are offered: rinse, light, normal, and heavy-duty cleaning. CombiClean® tablets or Combitherm liquid spray cleaner may be used. Side racks and shelves may remain inside oven during cleaning. Remove solid wastes from the bottom of the oven and the drain screen to prevent blockage. Note: If a power outage were to occur during any of the cleaning cycles, the oven will begin a six (6) minute forced-rinse cycle.
CLEANING & MAINTENANCE SIMPLE CONTROL WITH COMBICLEAN OPTION One (1) heavy-duty cleaning cycle (2 hours 5 minutes) is offered. CombiClean® COMBITABS™ or Combitherm liquid spray cleaner may be used. Side racks and shelves may remain inside oven during cleaning. Remove solid wastes from the bottom of the oven and the drain screen to prevent blockage. Note: I f a power outage were to occur during any portion of the cleaning cycle, the oven will begin a six (6) minute forced-rinse cycle.
CLEANING & MAINTENANCE CLEANING - WITHOUT COMBICLEAN PROGRAM The CT Express Combitherm can be ordered without the CombiClean® option. Combitherm liquid spray cleaner should be used. NOTE: If oven is too hot to safely clean, touch the cool down function key to activate. Open the oven door to allow oven to cool to 200°F (93°C) before cleaning. ide racks and shelves may remain inside oven during cleaning. Remove solid wastes S from the bottom of the oven and the drain screen to prevent blockage.
TROUBLESHOOTING EMERGENCY OPERATION MODE If the oven malfunctions, an error code will appear in the display. In the event of an error, the Combitherm may be operated on a limited basis. Error conditions under which continued operation is possible are indicated by “Yes” in the chart on the next page. To operate the oven in the event of an error code: OUCH THE START ICON TO ACKNOWLEDGE T THE ERROR. The icons that begin to flash represent operational modes that are still usable.
TROUBLESHOOTING EMERGENCY OPERATION MODE (CONTINUED) ERROR CODES When the oven malfunctions, an error code will appear in the display. PRESS THE START ICON TO ACKNOWLEDGE THE ERROR. The icons that begin to flash represent operational modes that are still usable. When the oven fault is corrected, the Combitherm will return to normal operation.
TROUBLESHOOTING ERROR CODES This section is provided for the assistance of qualified technicians only and is not intended for use by untrained or unauthorized service personnel. If your Alto-Shaam ® unit is not operating properly, check the following before calling your Authorized Alto-Shaam Service Agent: ☛ Check that unit is receiving power. Circuit breaker turned on? Do not attempt to repair or service the oven beyond this point. Contact Alto-Shaam for the nearest authorized service agent.
TROUBLESHOOTING ERROR CODES Error Code Error Call Out in Display Description of Error E11 Convection Temperature High Oven cavity temperature N6 too high — Convection element contactor stuck closed/on. — Faulty oven temperature probe connection at relay board. — Faulty N6 oven temperature probe. — Faulty relay board. E13 Boiler Temperature High Steam generator temperature too hot — Immersion element is not submersed in water due to scale build up on the water level probe/ inside the tank.
TROUBLESHOOTING ERROR CODES Error Code Error Call Out in Display Description of Error Possible Cause E27 N8 Immersion Element Temperature Too High Immersion element too hot E34 Steam Generator Drain Pump Fault Water level in steam generator does not drop during cleaning program — Scale buildup inside the steam generator and/or water level probe. — Obstruction on inlet side of steam generator drain pump. — Boiler steam generator pump not being energized. — Steam generator drain pump defective.
TROUBLESHOOTING ERROR CODES Error Code Error Call Out in Display Description of Error Possible Cause E57 No Rinse Water During rinse no water flow is detected through solenoid valve — Water supply is shut off. — Low water pressure. — Check wiring to all components mentioned below. — Flow switch is dirty or defective. — Double water solenoid valve defective (Y3.) — Relay board, high voltage, defective.
TROUBLESHOOTING ERROR CODES Error Code Error Call Out in Display Description of Error Possible Cause E101 DB version is not equal to RB version. Error generated by RB. Software update may have failed. — Perform software update. — Ribbon cable defective. — Faulty compact flash card. — Relay board, low voltage, connector defective. — Display board connector defective. — Software may need to be updated again.
