User Manual

Alcatel-Lucent Office Communication Solutions
CHANGES SUMMARY
Reference Disc
EUR WPL
• EasyContact Office software license 3EH03135AC CC30 890
- 8 agent groups, 5 simultaneous active agents
- Now open to supervisor, statistics & agent assistants (5max) applications
• Welcome Office software license 3EH03135AA CC30 2750
- 8 agent groups, 10 simultaneous active agents
• Welcome Office Pro software license ( HW: hard disk) 3EH03135AB CC30 6250
- 8 agent groups, 20 simultaneous active agents
- Statistic Manager
• Up to 32 simultaneous active agents on Welcome Office Pro 3EH03201AA CC30 2400
• 1 additional Agent Assistant software license
over 10 on Premium Unit 3EH03137AA CC30 190
• EasyContact Office to Welcome Office upgrade software license 3EH03155AA CC30 2135
• Welcome Office to Welcome Office Pro upgrade software license 3EH03136AA CC30 3750
• 20 additional PIMphony Pro users software license
3EH03100AD CC30
1600
Add-on from Accounting to NMC
• A4760 Accounting to NMC add-on pack : Base 30 subs. 3BA03145AA CC11 500
- A4760 Accounting to NMC Base 0
- A4760 Accounting to NMC for 30 subscribers software license
• 10 additional 4760 Accounting to NMC subscribers soft. license 3BA09778AA CC11 130
• A4760 Accounting to NMC add-on pack : Base 250 subs. 3BA09779AA CC11 1 500
- A4760 Accounting to NMC Base 250
• 100 additional 4760 Accounting to NMC subscribers soft. license 3BA09780AA CC11 150
My Teamwork
• My Teamwork Office Edition - 24 ports 3EH03256AB CC18 15 650
• My Teamwork Office Edition - 48 ports 3EH03257AB CC18 21 600
• My Teamwork Office Edition upgrade to R6 3EH03294AA CC18 1800
CSTA interface
• CSTA desktop client: 3EH03052AA CC30 2 400
- 25 monitoring & 25 sessions
• CSTA server software license including: 3EH03056AA CC30 2 000
- 10 monitoring & 4 sessions
• 20 additional monitoring CSTA server software license 3EH03044AB CC30 700
• Up to max sessions CSTA server software license 3EH03043AC CC30 1 000
• Busy Lamp Field feature software license ( for AAPP ) 3EH03071AA CC30 500
• 50 add. users supervision software license ( for AAPP ) 3EH03131AA CC30 550
TAPI 2.0 interface for AAPP only no more used for PIMphony
•TAPI 2.0 "direct connection" software license 3EH03062AD CC30 220
- 4 monitoring & 2 sessions
TAPI 2.1 interface
• TAPI 2.1 server software license including: 3EH03054AA CC30 1 300
- 10 monitoring & 4 sessions
• 20 additional monitoring TAPI 2.1 server software license 3EH03046AB CC30 500
• Up to max sessions TAPI 2.1 server software license 3EH03045AC CC30 1 000
XML interface
• XML Web services R5 Base 10 subscribers software license 3EH03204AB CC30 500
- 10 My Phone, My IP Touch, My Messaging & My Management users
• 10 additional Web services users software license 3EH03205AA CC30 500
- 10 My Phone, My IP Touch, My Messaging & My Management users
• XML Web services upgrade to R.5 3EH03264AA CC30 0,07
Misc.
Office Software & Applications
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Upgrades from Easy Contact to Welcome Office
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Productivity services
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Alcatel-Lucent OmniTouch Call Center Office
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Optional applications on PC
Removed
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