User's Manual

AW 96 Series System Installation Manual
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AirWalk Proprietary and Confidential Page 58 of 72 6/14/2006
2) Test Equipment.
a) Multi-Meter & Adapter kit,
b) Cable Tester,
c) Protocol Analyzer & Adapter kit,
d) Telephone Test Set (Butt-set),
e) Set of Banjo adapters
f) Tone Generator & Inductive pick-up.
3) Supplies.
a) RJ-45,
b) Cat 5 Cable,
c) Tie-wraps.
10.6 Troubleshooting Procedures
The AW-SERIES IP-RAN is designed to provide reliability and consistently high
performance in all network environments. The installation procedure for the AW-SERIES
IP-RAN is a straightforward and is discussed in these sections.
Should problems develop during installation, this section is intended to help locate,
identify and correct these types of problems. Please follow the suggestions listed below
prior to contacting AirWalk Communications, Inc. or Carrier contacts. If you are unsure of
the procedures described in this section, contact the Installation coordinator immediately.
10.6.1 Before Calling for Assistance
1) If difficulty is encountered with a specific component of the AW-SERIES IP-RAN,
refer back to the Installation Section for that component.
2) Check the cables and connectors to ensure that they have been properly connected
and the cables/wires have not been crimped or impaired in some way during
installation. (About 90% of component problems can be attributed to wiring and
connector problems).
a) Check Cable,
b) Check connector,
c) Check for solid connection,
d) Check with Carrier contact.
3) Make sure that all power cord is properly attached to each AW-SERIES IP-RAN
component. Be certain that all power cords are plugged into a functioning electrical
outlet. Use the PWR LED’s to verify each unit is receiving power.
a) Check intermediate breakers or fuses.
4) If the problem is isolated to something other than the AW-SERIES IP-RAN contact
the appropriate Carrier contact.