User manual

Problem Possible solution
There is water on the
floor.
• Make sure that the couplings of the water hoses are tight
and there is not water leakages.
• Make sure that the water inlet hose and the drain hose have
no damages.
• Make sure you use the correct detergent and the correct
quantity of it.
You cannot open the ap-
pliance door.
• Make sure that a washing programme that ends with water
in tub, has been selected.
• Make sure that the washing programme is finished.
• Set the drain or the spin programme if there is water in the
drum.
• Make sure that the appliance receives electrical power.
• This problem may be caused by a failure of the appliance.
Contact the Authorised Service Centre. If you need to open
the door, please read carefully «Emergency door opening».
The appliance makes an
unusual noise and vi-
brates.
• Make sure the levelling of the appliance is correct. Refer to
'Installation instruction'.
• Make sure that the packaging and/or the transit bolts are
removed. Refer to 'Installation instruction'.
• Add more laundry in the drum. The load may be too small.
The programme duration
increases or decreases
during programme exe-
cution.
• The ProSense function is able to adjust the programme du-
ration according to the type and the laundry load size. Re-
fer to 'The ProSense load detection' in 'Daily Use' chapter.
The washing results are
not satisfactory.
• Increase the detergent quantity or use a different deter-
gent.
• Use special products to remove the stubborn stains before
you wash the laundry.
• Make sure that you set the correct temperature.
• Decrease the laundry load.
Too much foam in the
drum during the washing
cycle.
• Reduce the quantity of detergent.
After the washing cycle,
there are some deter-
gent residues in the dis-
penser drawer.
• Make sure that the flap is in the correct position (UP for
powder detergent - DOWN for liquid detergent).
• Make sure you have used the detergent dispenser accord-
ing the indications given in this user manual.
The drum is empty and
the display shows there is
some weight in.
• Press the On/Off button to deactivate the appliance and
activate it again to set a tare.
The drum is full but the
display shows 0.0 kg.
• You loaded the laundry before activating the appliance.
Press the On/Off button to deactivate the appliance.
• Empty the drum and follow the necessary steps. (Refer to
'Loading the laundry')
ENGLISH 39