User manual

Operating instructions
29
What to do when…
3
The somewhat different, in comparison to older wash-
ing machines, whistling noise during spinning is due to
the modern drive system.
A rattling sound on startup – in particular when using
for the first time – is caused by the circulation pump
and is due to the design.
Trouble Shooting
In the event of a malfunction, try to eliminate the problem yourself
with the help of the instructions listed here. If you request customer
service assistance for one of the malfunctions listed here, or for an
operator error, a charge will be billed for the customer service techni-
cian’s visit, even during the guarantee period.
• If error code (1 or (2 appears at the multi-display, you may
be able to eliminate the error yourself (see the following table of
malfunctions).
After the error has been eliminated, press the O/s button (START/
PAUSE). If the error code is again displayed, contact customer service.
• Please contact customer service for all other error displays and
inform them of the error code.
Malfunction Possible Cause Remedy
Washing machine does
not work.
Mains plug is not
plugged in.
Insert mains plug.
House fuse in defective. Replace fuse.
Door is not closed properly.
Close door; lock must engage
audibly.
O/s (START/PAUSE) but-
ton not pressed long enough.
Keep O/s (START/PAUSE)
button pressed until the pro-
gram starts.
The machine does not
take in water.
Error code
(1
appears.
Tap is closed. Open tap.
Sieve in the threaded fitting
on the water inlet hose is
blocked.
Unscrew the hose from the
tap, remove the sieve and
clean under running water.