User manual

Guarantee conditions
57
Guarantee conditions
Belgium
DECLARATION OF GUARANTEE TERMS.
Our appliances are produced with the greatest of care. However, a defect may still oc-
cur. Our consumer services department will repair this upon request, either during or
after the guarantee period. The service life of the appliance will not, however, be re-
duced as a result.
This declaration of guarantee terms is based on European Union Directive 99/44/EC and
the provisions of the Civil Code. The statutory rights that the consumer has under this
legislation are not affected by this declaration of guarantee terms.
This declaration does not affect the vendor's statutory warranty to the end user. The
appliance is guaranteed within the context of and in adherence with the following
terms:
1. In accordance with provisions laid down in paragraphs 2 to 15, we will remedy free of
charge any defect that occurs within 24 months from the date the appliance is deliv-
ered to the first end user.
These guarantee terms do not apply in the event of use for professional or equivalent
purposes.
2. Performing the guarantee means that the appliance is returned to the condition it was
in before the defect occurred. Defective parts are replaced or repaired. Parts replaced
free of charge become our property.
3. So as to avoid more severe damage, the defect must be brought to our attention imme-
diately.
4. Applying the guarantee is subject to the consumer providing proof of purchase show-
ing the purchase and/or delivery date.
5. The guarantee will not apply if damage caused to delicate parts, such as glass (vitreous
ceramic), synthetic materials and rubber, is the result of inappropriate use.
6. The guarantee cannot be called on for minor faults that do not affect the value or the
overall reliability of the appliance.
7. The statutory warranty does not apply when defects are caused by:
• a chemical or electrochemical reaction caused by water,
• abnormal environmental conditions in general,
• unsuitable operating conditions,
• contact with harsh substances.
8. The guarantee does not apply to defects due to transport which have occurred outside
of our responsibility. Nor will the guarantee cover those caused by inadequate installa-
tion or assembly, lack of maintenance or failure to respect the assembly instructions or
directions for use.
9. Defects that result from repairs or measures carried out by people who are not qualified
or expert or defects that result from the addition of non-original accessories or spare
parts are not covered by the guarantee.
10. Appliances that are easy to transport may be delivered or sent to the consumer services
department. Home repairs are only anticipated for bulky appliances or built-in appli-
ances.
11. If the appliances are built-in, built-under, fixed or suspended in such a way that remov-
ing and replacing them in the place where they are fitted takes more than half an hour,
the costs that result therefrom will be charged for. Connected damage caused by these
removal and replacement operations will be the responsibility of the user.