User manual

Problem Possible cause Possible solution
You did not remove the
packaging and/or the
transit bolts.
Remove the packaging and/or
the transit bolts. Refer to 'Instal-
lation'.
The load is very small. Add more laundry in the drum.
The appliance fills
with water and
drain immediately.
The end of the drain
hose is too low.
Make sure that the drain hose is
in the correct position.
The cycle is short-
er than the time
displayed.
The appliance calculates
a new time according to
the laundry load.
See the ‘Consumption Values’
chapter.
The cycle is longer
than the time dis-
played.
An unbalanced laundry
load increases the dura-
tion time.
This is a normal behaviour of
the appliance.
The washing re-
sults are not satis-
factory.
The detergent you used
was not sufficient or cor-
rect.
Increase the detergent quantity
or use a different one.
You did not remove the
stubborn stains before
you wash the laundry.
Use special products to remove
the stubborn stains.
Incorrect temperature
was set.
Make sure that you set the cor-
rect temperature.
Too much laundry load. Decrease the laundry load.
After the check, activate the appliance.
The programme continues from the
point of interruption.
If the problem occurs again, contact the
service centre.
If the display shows other alarm codes,
contact the service centre.
12. EMERGENCY DOOR OPENING
In case of power failure or appliance failure the appliance door remains locked.
The washing programme continues, when the power is restored.
If the door remains locked in case of failure, it is possible to open it using the emer-
gency unlock feature.
Before opening the door:
WARNING!
Make sure that the water temperature and the laundry are not hot.
Wait till they cool down, if necessary.
WARNING!
Make sure that the drum is not rotating. Wait till the drum stops rotat-
ing, if necessary.
WARNING!
Make sure that the water level inside the drum is not too high. Proceed
with an emergency drain, if necessary (refer to “Emergency drain” in
“Care and cleaning” chapter).
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