User manual

Problem Possible solution
You cannot open the ap-
pliance door.
Make sure that a washing programme that ends with water in
tub, has been selected.
Make sure that the washing programme is finished.
Set the drain or the spin programme if there is water in the
drum.
Make sure that the appliance receives electrical power.
This problem may be caused by a failure of the appliance.
Contact the Authorised Service Centre. If you need to open
the door, please read carefully «Emergency door opening».
The appliance makes an
unusual noise and vi-
brates.
Make sure the levelling of the appliance is correct. Refer to 'In-
stallation'.
Make sure that the packaging and/or the transit bolts are re-
moved. Refer to 'Installation'.
Add more laundry in the drum. The load may be too small.
The programme duration
increases or decreases
during programme exe-
cution.
The ProSense function is able to adjust the programme dura-
tion according to the type and the amount of the laundry. Re-
fer to 'The ProSense function' in 'Daily Use' chapter.
The washing results are
not satisfactory.
Increase the detergent quantity or use a different detergent.
Use special products to remove the stubborn stains before you
wash the laundry.
Make sure that you set the correct temperature.
Decrease the laundry load.
Too much foam in the
drum during the washing
cycle.
Reduce the quantity of detergent.
After the washing cycle,
there are some deter-
gent residues in the dis-
penser drawer.
Make sure that the flap is in the correct position (UP for pow-
der detergent - DOWN for liquid detergent).
Make sure you have used the detergent dispenser according
the indications given in this user manual.
After the check, activate the appliance. The programme continues from the point of
interruption.
If the problem occurs again, contact the Authorised Service Centre.
If the display shows other alarm codes. Deactivate and activate the appliance. If the
problem continues, contact the Authorised Service Centre.
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