User manual

20
If the wash results are not satisfactory
Washing is grey and scale is being deposited in the drum
• Too little detergent is being used.
• The right detergent was not used.
• Special soiling was not pre-treated.
• Programme or temperature was not correctly set.
There are grey stains on the washing.
• Washing soiled with ointment, grease or oil was washed with too lit-
tle detergent.
• It was washed at too low a temperature.
• A common cause is that fabric conditioner – especially a concentrate
– has got onto the washing. Such stains should be washed out as
quickly as possible and make sure that you are careful when using
fabric conditioner.
After the last rinse foam can still be seen.
• Modern detergents may create foam even in the last rinse cycle. The
washing is however sufficiently rinsed.
Conditioner has not
been rinsed in, com-
partment w for condi-
tioner is filled with
water.
The softener insert in the
compartment for condition-
ers has not been correctly
inserted or is blocked.
Clean the detergent drawer,
insert the conditioner insert
firmly.
The door cannot be
opened when the wash-
ing machine is switched
on.
The door is locked.
Wait until the DOOR indica-
tor is illuminated green.
There has been a power cut.
(All the indicators have gone
out.)
The door remains locked for
approx. 4 to 10 minutes.
The programme will continue
when the power cut has end-
ed.
To remove the washing:
If water can be seen in the
appliance, prior to opening
the door first let the water
out (see section “Carrying
out an emergency drain”).
The washing is badly
creased.
Perhaps too many items
were loaded.
Observe the maximum load
volume.
Problem Possible cause Remedy