- Actiontec Electronics DataLink V.90 PC Card Fax Modem User Guide

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5 Installing the Communcations Software
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6
Troubleshooting
This section lists some common problems that may occur while using the
Modem, and offers suggestions to solve them.
Uninstalling the Modem
Before attempting any troubleshooting, ensure the pre-installation procedure
outlined in chapter 2, “Before You Begin,” was performed. If the Modem was in-
stalled without following the pre-installation procedure, follow these instructions
(for Windows 95 and 98 only):
1. Eject the Modem from the computer.
2. Select Start, Settings, then Control Panel.
3. In the “Control Panel” window, double-click Modems.
4. Highlight the Modem, then click Remove.
5. Restart Windows and follow the pre-installation procedure described in
chapter 2, “Before You Begin,” before attempting a reinstallation.
Problems and Solutions
If the Modem has been reinstalled, but it is still not functioning or Windows
does not detect it, select the symptom, then follow the procedure. These trouble-
shooting procedures will correct the majority of installation problems that may
be encountered when using the Modem.
The Modem is not detected by Windows.
Usually, this problem can be xed by resetting the PCMCIA Socket con-
troller. Before attempting this procedure, uninstall the Modem using the
“Uninstalling the Modem” procedure, above.
1. Select Start, Settings, Control Panel, then double-click System.