User Guide
Table Of Contents
- System Specifications
- System Utilities
- Machine Disassembly and Replacement
- Disassembly Requirements
- General Information
- External Module Disassembly Process
- Main Unit Disassembly Process
- Main Unit Disassembly Flowchart
- Removing the Hinge Covers
- Removing the Switch Cover
- Removing the Keyboard
- Removing the Speaker Module
- Removing the LCD Module
- Removing the Upper Cover
- Removing the Finger Print Reader
- Removing the TouchPad Bracket
- Removing the Media Board
- Removing the USB Board
- Removing the Modem Module
- Removing the Bluetooth Module
- Removing the Mainboard
- Removing the RJ-11 Port
- Removing the Thermal Module
- Removing the CPU
- LCD Module Disassembly Process
- LCD Module Reassembly Procedure
- Main Module Reassembly Procedure
- Replacing the CPU
- Replacing the Thermal Module
- Replacing the RJ-11 Port
- Replacing the Mainboard
- Replacing the Bluetooth Module
- Replacing the Modem Module
- Replacing the USB Board
- Replacing the Media Board
- Replacing the TouchPad Bracket
- Replacing the Finger Print Reader
- Replacing the Upper Cover
- Replacing the LCD Module
- Replacing the Speaker Module
- Replacing the Keyboard
- Replacing the Switch Cover
- Replacing the Hinge Covers
- Replacing the ODD Module
- Replacing the Hard Disk Drive Module
- Replacing the DIMM Modules
- Replacing the WLAN Module
- Replacing the Lower Covers
- Replacing the SD Card Dummy Card
- Replacing the Battery
- Troubleshooting
- Common Problems
- Power On Issue
- No Display Issue
- Random Loss of BIOS Settings
- LCD Failure
- Built-In Keyboard Failure
- Touchpad Failure
- Internal Speaker Failure
- Internal Microphone Failure
- HDD Not Operating Correctly
- ODD Failure
- USB Failure (Rightside)
- Modem Function Failure
- Wireless Function Failure
- Bluetooth Function Failure
- EasyTouch Button Failure
- Media Board Failure
- Fingerprint Reader Failure
- Thermal Unit Failure
- External Mouse Failure
- Other Failures
- Intermittent Problems
- Undetermined Problems
- Post Codes
- Common Problems
- Jumper and Connector Locations
- FRU (Field Replaceable Unit) List
- Model Definition and Configuration
- Test Compatible Components
- Online Support Information
- Index
144 Chapter 4
Internal Microphone Failure
If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not
replace a non-defective FRUs:
Microphone Problems
If internal or external Microphones do no operate correctly, perform the following actions one at a time to
correct the problem.
1. Check that the microphone is enabled. Navigate to Start´ Control Panel´ Hardware and Sound´
Sound and select the Recording tab.
2. Right-click on the Recording tab and select Show Disabled Devices (clear by default).
3. The microphone appears on the Recording tab.
4. Right-click on the microphone and select Enable.
5. Select the microphone then click Properties. Select the Levels tab.
6. Increase the volume to the maximum setting and click OK.
7. Test the microphone hardware:
a. Select the microphone and click Configure.
b. Select Set up microphone.
c. Select the microphone type from the list and click Next.
d. Follow the onscreen prompts to complete the test.
8. If the Issue is still not resolved, see “Online Support Information” on page 205.