Installation Manual

PLA6456 FAQ

1) Can the PLA6456 work across two different power circuits?

a. Yes, the G.hn signal is capable of jumping between circuits on the same

breaker panel, however there will be some performance loss.

2) Can the PLA6456 work in homes with multiple circuit breakers?

a. The G.hn signal is not capable of working across multiple circuit

breakers/panels. All circuits need to be on the same panel to work.

3) Can I use the PLA6456 in my office/warehouse/other industrial building?

a. No, commercial power lines are often subject to longer cable runs and more

sources of interference than more tightly regulated home power lines, the

PLA6456 is not likely to work in most commercial applications.

4) My home breaker panel uses AFCI or GFCI modules, will those work with the

PLA6456?

a. It most cases this should be fine, but there are cases where certain models

of AFCI or other breaker module prevent the G.hn signal from passing.

5) Can PLA6456 connect with HomeAV Powerline products, such as PLA5456, PLA5256?

a. No, PLA6456 uses a different protocol than the PLA5456 and our other

powerline products. The PLA6456 uses a technology called G.hn, while the

PLA5456, PLA5405v2, and others use HomePlug Technology.

6) Can I use my PLA6456 at the same time I use my Homeplug based powerline

adapters?

a. No, G.hn and Homeplug use the same frequencies, but different protocols,

which will cause interference with each other.

7) Will PLA6456 work with only two-prong power plug?

a. We don’t recommend using the PLA6456 with a 2 prong outlet. There will

be significant performance hit when going from 3 prongs to 2 in most cases,

and in addition 2-prong to 3-prong adapters may cause a fire hazard by not

allowing the PLA6456 to sit flush with the wall?

8) Can I plug the PLA6456 into a surge strip / multi-outlet adapter?

a. For best performance the PLA6456 should be plugged directly into the wall,

bypassing any multi-outlet adapters or surge striops.

9) What is the LED behavior?

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PLA6456 FAQ 1) Can the PLA6456 work across two different power circuits? a. Yes, the G.hn signal is capable of jumping between circuits on the same breaker panel, however there will be some performance loss. 2) Can the PLA6456 work in homes with multiple circuit breakers? a. The G.hn signal is not capable of working across multiple circuit breakers/panels. All circuits need to be on the same panel to work. 3) Can I use the PLA6456 in my office/warehouse/other industrial building? a.
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10) What is Standby Mode? PLA6456 is a certified green product. It goes into standby mode when there is no Ethernet connection on it. It will save the power wasted. The Standby Mode is enable by default, and the inactivity time is 300 second, which mean the PLA6456 will into Standby Mode if PLA doesn’t detect Ethernet connection over 300 seconds. Please Note, while in Standby Mode, you cannot use RESET/ENCRYPT button.
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14) Follow below steps if two PLA cannot pair with each other? a. Reset both PLA by pressing the reset/encrypted button for 10~15 seconds untill the Powerline LED lights red. b. Plug two PLA on the same power extension cord/multi-outlet strip, the Powerline LED on both PLA should glow and blink. If they still cannot pair with each other in the same power extension cord, please contact Zyxel Support for further assistance and replacement.