EM G2 9 2 6 - Q1 0 A Dual-Band Wireless AC/N Gigabit Ethernet Gateway Version 1.00 Edition 1, 02/2014 Quick Start Guide Use r ’s Gu ide D e fa u lt Login D e t a ils LAN IP Address http://192.168.0.1 (Router Mode) www.zyxel.comhttp://192.168.0.
IMPORTANT! READ CAREFULLY BEFORE USE. KEEP THIS GUIDE FOR FUTURE REFERENCE. Screenshots and graphics in this book may differ slightly from your product due to differences in your product firmware or your computer operating system. Every effort has been made to ensure that the information in this manual is accurate. Related Documentation • Quick Start Guide The Quick Start Guide shows how to connect the EMG2926-Q10A. It contains information on setting up your network and configuring for Internet access.
Contents Overview Contents Overview User’s Guide ....................................................................................................................................... 11 Introduction .............................................................................................................................................12 Connection Wizard ..................................................................................................................................
Table of Contents Table of Contents Contents Overview ..............................................................................................................................3 Table of Contents .................................................................................................................................4 Part I: User’s Guide ......................................................................................... 11 Chapter 1 Introduction...........................................
Table of Contents Chapter 4 EMG2926-Q10A Modes.......................................................................................................................31 4.1 Overview ...........................................................................................................................................31 4.1.1 Web Configurator Modes .........................................................................................................31 4.1.2 Device Modes ................................
Table of Contents 8.2 Set Up a Wireless Network with WPS ...............................................................................................57 8.2.1 Push Button Configuration (PBC) ............................................................................................57 8.2.2 PIN Configuration ....................................................................................................................58 8.3 Configure Wireless Security without WPS ....................................
Table of Contents 11.3.3 WPA-PSK/WPA2-PSK ...........................................................................................................96 11.3.4 WPA/WPA2 ............................................................................................................................97 11.4 More AP Screen ..............................................................................................................................99 11.4.1 More AP Edit ...............................................
Table of Contents 14.5.4 Trigger Port Forwarding Example ........................................................................................127 14.5.5 Two Points To Remember About Trigger Ports ...................................................................128 Chapter 15 DDNS..................................................................................................................................................129 15.1 Overview .............................................................
Table of Contents 21.1 Overview ......................................................................................................................................149 21.2 What You Can Do .........................................................................................................................150 21.3 Network Screen ............................................................................................................................150 21.4 Banwidth Screen ..........................
Table of Contents 24.8.2 Use FTP to Share Files .......................................................................................................175 Chapter 25 Port Configuration ............................................................................................................................177 25.1 Overview .......................................................................................................................................177 25.2 Port Configuration Screen .............
P ART I User’s Guide 11
C HAPT ER 1 Introduction 1.1 Overview This chapter introduces the main features and applications of the EMG2926-Q10A. The EMG2926-Q10A extends the range of your existing wired network without additional wiring, providing easy network access to mobile users. You can set up a wireless network with other IEEE 802.11a/ac/b/g/n compatible devices. A range of services such as a firewall and content filtering are also available for secure Internet computing.
Chapter 1 Introduction 1.1.1 Dual-Band The EMG2926-Q10A is a dual-band AP and able to function both 2.4G and 5G networks at the same time. You could use the 2.4 GHz band for regular Internet surfing and downloading while using the 5 GHz band for time sensitive traffic like high-definition video, music, and gaming. Figure 2 Dual-Band Application 1.2 Applications Your can have the following networks using the EMG2926-Q10A: • W ir e d.
Chapter 1 Introduction 1.4 Good Habits for Managing the EMG2926-Q10A Do the following things regularly to make the EMG2926-Q10A more secure and to manage the EMG2926-Q10A more effectively. • Change the password. Use a password that’s not easy to guess and that consists of different types of characters, such as numbers and letters. • Write down the password and put it in a safe place. • Back up the configuration (and make sure you know how to restore it).
Chapter 1 Introduction 1 Make sure the power LED is on (not blinking). 2 Press the WPS button for more than three seconds and release it. Press the WPS button on another WPS-enabled device within range of the EMG2926-Q10A. Note: You must activate WPS in the EMG2926-Q10A and in another wireless device within two minutes of each other. For more information on using WPS, see Section 8.2 on page 57. 1.7 LEDs Look at the LED lights on the front panel to determine the status of the EMG2926-Q10A.
Chapter 1 Introduction Figure 4 Front Panel Pow e r I nt e r ne t WLAN 2 .4 G WLAN 5 G WAN WPS But t on U SB 1 -2 LAN 1 -4 WPS The following table describes the LEDs and the WPS button. Table 1 Front panel LEDs and WPS button LED STATUS WPS Button Press this button for 1 second to set up a wireless connection via WiFi Protected Setup with another WPS-enabled client. You must press the WPS button on the client side within 120 seconds for a successful connection. See Section 1.
Chapter 1 Introduction 1.8 Wall Mounting You may need screw anchors if mounting on a concrete or brick wall. Table 2 Wall Mounting Information Distance between holes 12.7 cm M4 Screws Two Screw anchors (optional) Two 1 Select a position free of obstructions on a wall strong enough to hold the weight of the device. 2 Mark two holes on the wall at the appropriate distance apart for the screws. Be careful to avoid damaging pipes or cables located inside the wall when drilling holes for the screws.
C HAPT ER 2 Connection Wizard 2.1 Overview This chapter provides information on the wizard setup screens in the Web Configurator. The Web Configurator’s wizard setup helps you configure your device to access the Internet. Refer to your ISP for your Internet account information. Leave a field blank if you don’t have that information. 2.2 Accessing the Wizard Launch your web browser and type "http://192.168.0.1" as the website address.
Chapter 2 Connection Wizard Figure 6 Welcome 2.3 Connect to Internet The EMG2926-Q10A offers two Internet connection types. They are I PoE or PPPoE. The wizard attempts to detect which WAN connection type you are using. Figure 7 Detecting your Internet Connection Type If the wizard does not detect a connection type, you must select one from the drop-down list box. Check with your ISP to make sure you use the correct type.
Chapter 2 Connection Wizard Note: If you get an error message, check your hardware connections. Make sure your Internet connection is up and running. The following screen depends on your Internet connection type. Enter the details provided by your Internet Service Provider (ISP) in the fields (if any). Figure 8 Internet Connection Type Your EMG2926-Q10A detects the following Internet Connection type.
Chapter 2 Connection Wizard Figure 9 Internet Connection Type: IPoE The following table describes the labels in this screen. Table 4 Internet Connection Type: IPoE LABEL DESCRIPTION Internet Connection Type Select the I PoE option. Obtain an IP Address Automatically Select this radio button if your ISP did not assign you a fixed IP address. Static IP Address Select this radio button if your ISP assigned an IP address for your Internet connection.
Chapter 2 Connection Wizard 2.3.2 Connection Type: PPPoE Point-to-Point Protocol over Ethernet (PPPoE) functions as a dial-up connection. PPPoE is an IETF (Internet Engineering Task Force) standard specifying how a host personal computer interacts with a broadband modem (for example DSL, cable, wireless, etc.) to achieve access to high-speed data networks. For the service provider, PPPoE offers an access and authentication method that works with existing access control systems (for instance, RADIUS).
Chapter 2 Connection Wizard Table 5 Internet Connection Type: PPPoE (continued) LABEL DESCRIPTION PPP Username Type the user name given to you by your ISP. PPP Password Type the password associated with the user name above. My WAN IP Address Type the name of your service provider. Exit Click this to close the wizard screen without saving. Back Click this to return to the previous screen. Next Click this to continue. The EMG2926-Q10A connects to the Internet.
Chapter 2 Connection Wizard Figure 12 Router Password 2.5 Wireless Security Configure Wireless Settings. Configure the wireless network settings on your EMG2926-Q10A in the following screen. The fields that show up depend on the kind of security you select. 2.5.1 Wireless Security: No Security Choose N o Se cu r it y in the Wireless Security screen to let wireless devices within range access your wireless network.
Chapter 2 Connection Wizard Figure 13 Wireless Security: No Security The following table describes the labels in this screen. Table 6 Wireless Security: No Security LABEL DESCRIPTION Wireless Radio Choose whether you want to apply the wireless security to 2 .4 G H z or 5 G H z wireless radio. Wireless Network Name (SSID) Enter a descriptive name (up to 32 printable 7-bit ASCII characters) for the wireless LAN. Security Mode Select a security level from the drop-down list box.
Chapter 2 Connection Wizard Figure 14 Wireless Security: WPA2-PSK The following table describes the labels in this screen. Table 7 Wireless Security: WPA2-PSK LABEL DESCRIPTION Wireless Radio Choose whether you want to apply the wireless security to 2 .4 G H z or 5 G H z wireless radio. Wireless Network Name (SSID) Enter a descriptive name (up to 32 printable 7-bit ASCII characters) for the wireless LAN.
Chapter 2 Connection Wizard Figure 15 Congratulations You can also click GO to open the Ea sy M ode Web Configurator of your EMG2926-Q10A. You have successfully set up your EMG2926-Q10A to operate on your network and access the Internet. You are now ready to connect wirelessly to your EMG2926-Q10A and access the Internet.
C HAPT ER 3 Introducing the Web Configurator 3.1 Overview This chapter describes how to access the EMG2926-Q10A Web Configurator and provides an overview of its screens. The Web Configurator is an HTML-based management interface that allows easy setup and management of the EMG2926-Q10A via Internet browser. Use Internet Explorer 9.0 and later versions, Mozilla Firefox 21 and later versions, Safari 6.0 and later versions or Google Chrome 26.0 and later versions.
Chapter 3 Introducing the Web Configurator The Web Configurator initially displays the following login screen. Figure 16 Login screen The following table describes the labels in this screen. Table 8 Login screen LABEL DESCRIPTION Language Select the language you want to use to configure the Web Configurator. User Type "admin" (default) as the user name. Click Login. Password Type "1234" (default) as the password. Click Login . Leave this field blank.
Chapter 3 Introducing the Web Configurator Figure 17 Change Password Screen The following table describes the labels in this screen. Table 9 Change Password Screen LABEL DESCRIPTION New Password Type a new password. Retype to Confirm Retype the password for confirmation. Apply Click Apply to save your changes back to the EMG2926-Q10A. Ignore Click I gn or e if you do not want to change the password this time.
C HAPT ER 4 EMG2926-Q10A Modes 4.1 Overview This chapter introduces the different modes available on your EMG2926-Q10A. First, the term “mode” refers to two things in this User’s Guide. • W e b Configu r a t or m ode . This refers to the Web Configurator interface you want to use for editing EMG2926-Q10A features. • D e vice m ode . This is the operating mode of your EMG2926-Q10A, or simply how the EMG2926Q10A is being used in the network. 4.1.
C HAPT ER 5 Easy Mode 5.1 Overview The Web Configurator is set to Ea sy M ode by default. You can configure several key features of the EMG2926-Q10A in this mode. This mode is useful to users who are not fully familiar with some features that are usually intended for network administrators. When you log in to the Web Configurator, the following screen opens. Figure 19 Easy Mode: Network Map Navigation Panel Network Map Go to Status Screen Control Panel Click St a t us to open the following screen.
Chapter 5 Easy Mode Figure 20 Easy Mode: Status Screen Navigation Panel Status Screen Go to Network Map Screen Control Panel 5.2 What You Can Do You can do the following in this mode: • Use the N a viga t ion Pa n e l to opt out of the Ea sy M ode (Section 5.4 on page 34). • Use the N e t w or k M a p screen to check whether your EMG2926-Q10A is connected to the Internet or any networking devices and view the transmission speed between them when StreamBoost is enabled.
Chapter 5 Easy Mode • Acce ss Point M ode : Only Pow e r Sa vin g and W ir e le ss Se cur it y are available. 5.4 Navigation Panel Use this navigation panel to opt out of the Ea sy M ode . Figure 21 Control Panel The following table describes the labels in this screen. Table 11 Control Panel ITEM DESCRIPTION Expert Mode Click this to change to Ex pe r t M ode and customize features of the EMG2926Q10A. eaZy123 Click this icon to open the setup wizard.
Chapter 5 Easy Mode You can view the upstream and downstream transmission speed between the EMG2926-Q10A and the Internet and/or between the EMG2926-Q10A and the connected device(s) (represented by icons indicating the kind of network device), including those connecting wirelessly. 5.6 Control Panel The features configurable in Ea sy M ode are shown in the Con t r ol Pa n e l. Figure 23 Control Panel Switch ON to enable the feature. Otherwise, switch OFF.
Chapter 5 Easy Mode Figure 24 Power Saving The following table describes the labels in this screen. Table 13 Power Saving LABEL DESCRIPTION Wireless Radio Choose whether you want to apply the power saving schedule to 2 .4 G H z or 5 G H z wireless radio. WLAN Status Select On or Off to specify whether the Wireless LAN is turned on or off (depending on what you selected in the W LAN St a t u s field). This field works in conjunction with the D a y and For t h e follow in g t im e s fields.
Chapter 5 Easy Mode Figure 25 Parental Control The following table describes the labels in this screen. Table 14 Parental Control LABEL DESCRIPTION Status This indicates whether the rule is active or not. A yellow bulb signifies that this rule is active. A gray bulb signifies that this rule is not active. Network User (MAC) This shows the MAC address of the LAN user’s computer to which this rule applies. Internet Access Schedule This shows the day(s) and time on which parental control is enabled.
Chapter 5 Easy Mode Figure 26 Firewall Click OK to close this screen. 5.6.4 Internet Setting Use this screen to configure your EMG2926-Q10A for Internet access. You should already have Internet account information from your ISP. The screen varies depending on the Internet connection type you selected.
Chapter 5 Easy Mode Figure 28 Internet Setting (PPPoE) The following table describes the labels in this screen. Table 15 Internet Setting LABEL DESCRIPTION Internet Connection Type Select the I PoE (IP over Ethernet) option when the WAN port is used as a regular Ethernet. Select the PPPoE (Point-to-Point Protocol over Ethernet) option for a dial-up connection. The following fields are available if you select I PoE.
Chapter 5 Easy Mode 5.6.5 Wireless Security Use this screen to configure security for your the wireless LAN. You can enter the SSID and select the wireless security mode in the following screen. Note: You can enable the wireless function of your EMG2926-Q10A by first turning on the switch in the side panel. Figure 29 Wireless Security The following table describes the general wireless LAN labels in this screen.
Chapter 5 Easy Mode 5.6.6 WPS Use this screen to add a wireless station to the network using WPS. Click W PS in the W ir e le ss Se cur it y to open the following screen. Figure 30 Wireless Security: WPS The following table describes the labels in this screen. Table 17 Wireless Security: WPS LABEL DESCRIPTION Wireless Security Click this to go back to the W ir e le ss Se cu r it y screen. WPS Create a secure wireless network simply by pressing a button.
Chapter 5 Easy Mode Figure 31 Status Screen in Easy Mode The following table describes the labels in this screen. Table 18 Status Screen in Easy Mode ITEM DESCRIPTION Name This is the name of the EMG2926-Q10A in the network. You can change this in the M a in t e n a nce > Ge ne r a l screen in Section 26.3 on page 179. Time This is the current system date and time. The date is in YYYY:MM:DD (Year-Month-Day) format. The time is in HH:MM:SS (Hour:Minutes:Seconds) format.
C HAPT ER 6 Router Mode 6.1 Overview The EMG2926-Q10A is set to router mode by default. Routers are used to connect the local network to another network (for example, the Internet). In the figure below, the EMG2926-Q10A connects the local network (LAN 1 ~ LAN 4 ) to the Internet. Figure 32 EMG2926-Q10A Network Modem Note: The St a t u s screen is shown after changing to the Ex pe r t M ode of the Web Configurator. It varies depending on the device mode of your EMG2926-Q10A. 6.
Chapter 6 Router Mode Figure 33 Status Screen: Router Mode The following table describes the icons shown in the St a t u s screen. Table 19 Status Screen Icon Key ICON DESCRIPTION Click this at any time to exit the Web Configurator. Click this icon to view copyright and a link for related product information. Click this icon to go to Easy Mode. See Chapter 5 on page 32.
Chapter 6 Router Mode Table 19 Status Screen Icon Key (continued) ICON DESCRIPTION Select a number of seconds or N on e from the drop-down list box to refresh all screen statistics automatically at the end of every time interval or to not refresh the screen statistics. Click this button to refresh the status screen statistics. Click this icon to see the St a t u s page. The information in this screen depends on the device mode you select. Click this icon to see the M on it or navigation menu.
Chapter 6 Router Mode Table 20 Status Screen: Router Mode (continued) LABEL DESCRIPTION WLAN 5G Information MAC Address This shows the 5GHz wireless adapter MAC Address of your device. SSID This shows a descriptive name used to identify the EMG2926-Q10A in the 5GHz wireless LAN. Channel This shows the channel number which you select manually. Security This shows the level of wireless security the EMG2926-Q10A is using. Firewall This shows whether the firewall is enabled or not.
Chapter 6 Router Mode Figure 34 Navigation Panel: Router Mode The following table describes the sub-menus. Table 21 Navigation Panel: Router Mode LINK TAB Status FUNCTION This screen shows the EMG2926-Q10A’s general device, system and interface status information. Use this screen to access summary statistics tables. M ON I TOR Log View Log Use this screen to view the list of activities recorded by your EMG2926Q10A. Log Setting Use this screen to select the logs you wish to display.
Chapter 6 Router Mode Table 21 Navigation Panel: Router Mode (continued) LINK TAB FUNCTION General Use this screen to enable the wireless LAN and configure wireless LAN and wireless security settings. More AP Use this screen to configure multiple BSSs on the EMG2926-Q10A. MAC Filter Use the MAC filter screen to configure the EMG2926-Q10A to block access to devices or block the devices from accessing the EMG2926-Q10A. Advanced This screen allows you to configure advanced wireless settings.
Chapter 6 Router Mode Table 21 Navigation Panel: Router Mode (continued) LINK TAB FUNCTION Network Use this screen to view transmission data rates between the EMG2926Q10A and the Internet or conencted devices. Bandwidth Use this screen to configure the maximum allowable bandwidth and enable automatic update. Priorities Use this screen to change the priority of the conencted devices. Up Time Use this screen to view the top five traffic flows transmitting from/to the selected LAN device(s).
C HAPT ER 7 Access Point Mode 7.1 Overview Use your EMG2926-Q10A as an access point (AP) if you already have a router or gateway on your network. In this mode your EMG2926-Q10A bridges a wired network (LAN) and wireless LAN (WLAN) in the same subnet. See the figure below for an example. Figure 35 Wireless Internet Access in Access Point Mode Many screens that are available in Rou t e r M ode are not available in Acce ss Point M ode , such as NAT and firewall.
Chapter 7 Access Point Mode 7.3.1 Setting your EMG2926-Q10A to AP Mode 1 Log into the Web Configurator if you haven’t already. See the Quick start Guide for instructions on how to do this. 2 To use your EMG2926-Q10A as an access point, go to M a int e na nce > Sys OP M ode and select Acce ss Point M ode . Figure 36 Changing to Access Point mode Note: You have to log in to the Web Configurator again when you change modes. As soon as you do, your EMG2926-Q10A is already in Access Point mode.
Chapter 7 Access Point Mode Note: After clicking Login, the Ea sy M ode appears. Refer to Section on page 32 for the Ea sy M ode screens. Change to Ex pe r t M ode to see the screens described in the sections following this. 7.3.3 Configuring your WLAN and Maintenance Settings The configuration of wireless and maintenance settings in Acce ss Poin t M ode is the same as for Rout e r M ode . • See Chapter 11 on page 86 for information on the configuring your wireless network.
Chapter 7 Access Point Mode The following table describes the labels shown in the St a t u s screen. Table 22 Status Screen: Access Point Mode LABEL DESCRIPTION Device Information Host Name This is the Syst e m N a m e you enter in the M a in t e n a n ce > Ge n e r a l screen. It is for identification purposes. Model Number This is the model name of your device. Firmware Version This is the firmware version and the date created. Sys OP Mode This is the device mode (Section 4.1.
Chapter 7 Access Point Mode Table 22 Status Screen: Access Point Mode (continued) LABEL DESCRIPTION - CPU Usage This displays what percentage of the EMG2926-Q10A’s processing ability is currently used. When this percentage is close to 100%, the EMG2926-Q10A is running at full load, and the throughput is not going to improve anymore. If you want some applications to have more throughput, you should turn off other applications (for example, using bandwidth management.
Chapter 7 Access Point Mode Figure 40 Network > LAN > IP The table below describes the labels in the screen. Table 23 Network > LAN > IP LABEL DESCRIPTION Obtain an IP Address Automatically When you enable this, the EMG2926-Q10A gets its IP address from the network’s DHCP server (for example, your ISP). Users connected to the EMG2926-Q10A can now access the network (i.e., the Internet if the IP address is given by the ISP).
Chapter 7 Access Point Mode Table 23 Network > LAN > IP (continued) LABEL DESCRIPTION First DNS Server Select Obt a in e d Fr om I SP if your ISP dynamically assigns DNS server information (and the EMG2926-Q10A's WAN IP address). The field to the right displays the (read-only) DNS server IP address that the ISP assigns. Second DNS Server Third DNS Server Select Use r - D e fin e d if you have the IP address of a DNS server. Enter the DNS server's IP address in the field to the right.
C HAPT ER 8 Tutorials 8.1 Overview This chapter provides tutorials for setting up your EMG2926-Q10A. • Set Up a Wireless Network with WPS • Configure Wireless Security without WPS • Using Multiple SSIDs on the EMG2926-Q10A 8.2 Set Up a Wireless Network with WPS This section gives you an example of how to set up wireless network using WPS. This example uses the EMG2926-Q10A as the AP and NWD210N as the wireless client which connects to a notebook.
Chapter 8 Tutorials Note: Your EMG2926-Q10A has a WPS button located on its panel, as well as a WPS button in its configuration utility. Both buttons have exactly the same function; you can use one or the other. Note: It doesn’t matter which button is pressed first. You must press the second button within two minutes of pressing the first one. The EMG2926-Q10A sends the proper configuration settings to the wireless client. This may take up to two minutes.
Chapter 8 Tutorials 3 Click St a r t buttons (or button next to the PIN field) on both the wireless client utility screen and the EMG2926-Q10A’s W PS St a t ion screen within two minutes. The EMG2926-Q10A authenticates the wireless client and sends the proper configuration settings to the wireless client. This may take up to two minutes. Then the wireless client is able to communicate with the EMG2926-Q10A securely.
Chapter 8 Tutorials The instructions require that your hardware is connected (see the Quick Start Guide) and you are logged into the Web Configurator through your LAN connection (see Section 3.2 on page 28). 1 Make sure the W I FI switch (at the side panel of the EMG2926-Q10A) is set to ON . 2 Open the Con figu r a t ion > N e t w or k > W ir e le ss LAN 2 .4 G > Ge ne r a l screen in the AP’s Web Configurator. 3 Confirm that the wireless LAN is enabled on the EMG2926-Q10A.
Chapter 8 Tutorials 5 Open the St a t us screen. Verify your wireless and wireless security settings under D e vice I nfor m a t ion and check if the WLAN connection is up under I nt e r fa ce St a t us. 8.3.1 Configure Your Notebook Note: We use the ZyXEL NWD2205 wireless adapter utility screens as an example for the wireless client. The screens may vary for different models. 1 The EMG2926-Q10A supports IEEE 802.11a, IEEE 802.11b, IEEE 802.11g and IEEE 802.11n wireless clients.
Chapter 8 Tutorials 4 Select SSID_Example3 and click Conne ct . 5 Select AES and type the security key in the following screen. Click N e x t . 6 The Confir m Sa ve window appears. Check your settings and click Sa ve to continue.
Chapter 8 Tutorials 7 Check the status of your wireless connection in the screen below. If your wireless connection is weak or you have no connection, see the Troubleshooting section of this User’s Guide. If your connection is successful, open your Internet browser and enter http://www.zyxel.com or the URL of any other web site in the address bar. If you are able to access the web site, your wireless connection is successfully configured. 8.
Chapter 8 Tutorials For example, you may set up three wireless networks (A, B and C) in your office. A is for workers, B is for guests and C is specific to a VoIP device in the meeting room. A SSI D _ W or k e r C SSI D _ VoI P B SSI D _ Gue st 8.4.1 Configuring Security Settings of Multiple SSIDs The EMG2926-Q10A is in router mode by default. This example shows you how to configure the SSIDs with the following parameters on your EMG2926-Q10A (in router mode).
Chapter 8 Tutorials 6 Type a new password and retype it to confirm, then click Apply. Otherwise, click I gn or e . 7 The Ea sy M ode appears. Click Ex pe r t M ode in the navigation panel. 8 Go to Configur a t ion > N e t w or k > W ir e le ss LAN 2 .4 G > M or e AP. Click the Edit icon of the first entry to configure wireless and security settings for SSI D _ W or k e r. 9 Configure the screen as follows.
Chapter 8 Tutorials 11 Configure the screen as follows. You do not enable I nt r a - BSS Tr a ffic for SSI D _ VoI P. Click Apply. 12 Click the Edit icon of the third entry to configure wireless and security settings for SSI D _ Gue st . 13 Configure the screen as follows. In this example, you enable I nt r a - BSS Tr a ffic for SSI D _ Gu e st to allow wireless clients in the same wireless network to communicate with each other. Select Ena ble Gu e st W LAN to allow clients to access the Internet only.
Chapter 8 Tutorials 14 Click the M AC Filt e r tab to configure MAC filtering for the SSI D _ V oI P wireless network. Select SSI D _ VoI P from the SSI D Se le ct drop-down list, enable MAC address filtering and set the Filt e r Act ion to Allow . Enter the VoIP device’s MAC address in the M a c Addr e ss field and click Apply to allow only the VoIP device to associate with the EMG2926-Q10A using this SSID.
Chapter 8 Tutorials EMG2926-Q10A User’s Guide 68
P ART II Technical Reference 69
C HAPT ER 9 Monitor 9.1 Overview This chapter discusses read-only information related to the device state of the EMG2926-Q10A. To access the Monitor screens, go to Ex pe r t M ode after login, then click . You can also click the links in the Sum m a r y table of the St a t us screen to view the packets sent/ received as well as the status of clients connected to the EMG2926-Q10A. 9.
Chapter 9 Monitor drop list. The log choices depend on your settings in the Log Se t t ing screen. Click Re fr e sh to renew the log screen. Click Cle a r Log to delete all the logs. Figure 43 View Log 9.3.2 Log Setting You can configure which logs to display in the Vie w Log screen. Go to the Log Se t t in g screen and select the logs you wish to display. Click Apply to save your settings. Click Ca nce l to start the screen afresh. Figure 44 Log Settings 9.
Chapter 9 Monitor Figure 45 Monitor > DHCP Table The following table describes the labels in this screen. Table 24 Monitor > DHCP Table LABEL DESCRIPTION # This is the index number of the host computer. Status This field displays whether the connection to the host computer is up (a yellow bulb) or down (a gray bulb). Host Name This field displays the computer host name. IP Address This field displays the IP address relative to the # field listed above.
Chapter 9 Monitor Figure 46 Monitor > Packet Statistics The following table describes the labels in this screen. Table 25 Monitor > Packet Statistics LABEL DESCRIPTION Port This is the EMG2926-Q10A’s interface type. Status For the LAN ports, this displays the port speed and duplex setting or D ow n when the line is disconnected.
Chapter 9 Monitor has connected successfully to the AP (or wireless router) using the same SSID, channel and security settings. Figure 47 Monitor > WLAN Station Status The following table describes the labels in this screen. Table 26 Monitor > WLAN Station Status LABEL DESCRIPTION # This is the index number of an associated wireless station. MAC Address This field displays the MAC address of an associated wireless station.
C HAPTER 10 WAN 10.1 Overview This chapter discusses the EMG2926-Q10A’s W AN screens. Use these screens to configure your EMG2926-Q10A for Internet access. A WAN (Wide Area Network) connection is an outside connection to another network or the Internet. It connects your private networks such as a LAN (Local Area Network) and other networks, so that a computer in one location can communicate with computers in other locations. Figure 48 LAN and WAN 10.
Chapter 10 WAN 10.3.1 Configuring Your Internet Connection Encapsulation Method Encapsulation is used to include data from an upper layer protocol into a lower layer protocol. To set up a WAN connection to the Internet, you need to use the same encapsulation method used by your ISP (Internet Service Provider).
Chapter 10 WAN Figure 49 IPv6 Rapid Deployment LAN - IPv6 - IPv4 W AN - IPv4 - IPv6 in IPv4 ISP (IPv4) IPv6 in IPv4 IPv6 + IPv4 BR IPv6 Internet IPv4 IPv4 Internet WAN MAC Address The MAC address screen allows users to configure the WAN port's MAC address by either using the factory default or cloning the MAC address from a computer on your LAN. Choose Fa ct or y D e fa ult to select the factory assigned default MAC Address.
Chapter 10 WAN IGMP (Internet Group Multicast Protocol) is a network-layer protocol used to establish membership in a multicast group - it is not used to carry user data. The EMG2926-Q10A supports both IGMP version 1 (I GM P- v1 ) and IGMP version 2 (I GM P- v2 ). At start up, the EMG2926-Q10A queries all directly connected networks to gather group membership. After that, the EMG2926-Q10A periodically updates this information.
Chapter 10 WAN Figure 51 Network > WAN > Internet Connection: IPoE Encapsulation (IPv4 Only) The following table describes the labels in this screen. Table 27 Network > WAN > Internet Connection: IPoE Encapsulation LABEL DESCRIPTION ISP Parameters for Internet Access Encapsulation You must choose the I PoE option when the WAN port is used as a regular Ethernet. IPv4 / IPv6 Select I Pv4 On ly if you want the EMG2926-Q10A to run IPv4 only.
Chapter 10 WAN Table 27 Network > WAN > Internet Connection: IPoE Encapsulation (continued) LABEL DESCRIPTION IP Address Obtain an IP Address Automatically Select this option If your ISP did not assign you a fixed IP address. This is the default selection. Static IP Address Select this option If the ISP assigned a fixed IP address. IP Address Enter your WAN IP address in this field if you selected St a t ic I P Addr e ss. Subnet Mask Enter the Su bn e t M a sk in this field.
Chapter 10 WAN Table 27 Network > WAN > Internet Connection: IPoE Encapsulation (continued) LABEL DESCRIPTION WAN MAC Address The MAC address section allows users to configure the WAN port's MAC address by either using the EMG2926-Q10A’s MAC address, copying the MAC address from a computer on your LAN or manually entering a MAC address. Factory default Select Fa ct or y de fa u lt to use the factory assigned default MAC Address.
Chapter 10 WAN Operationally, PPPoE saves significant effort for both you and the ISP or carrier, as it requires no specific configuration of the broadband modem at the customer site. By implementing PPPoE directly on the EMG2926-Q10A (rather than individual computers), the computers on the LAN do not need PPPoE software installed, since the EMG2926-Q10A does that part of the task. Furthermore, with NAT, all of the LANs’ computers will have access. This screen displays when you select PPPoE encapsulation.
Chapter 10 WAN The following table describes the labels in this screen. Table 28 Network > WAN > Internet Connection: PPPoE Encapsulation LABEL DESCRIPTION ISP Parameters for Internet Access Encapsulation Select PPPoE if you connect to your Internet via dial-up. IPv4 / IPv6 Select I Pv4 On ly if you want the EMG2926-Q10A to run IPv4 only. Select D u a l St a ck to allow the EMG2926-Q10A to run IPv4 and IPv6 at the same time. Select I Pv6 On ly if you want the EMG2926-Q10A to run IPv6 only.
Chapter 10 WAN Table 28 Network > WAN > Internet Connection: PPPoE Encapsulation (continued) LABEL DESCRIPTION First DNS Server Select Obt a in e d Fr om I SP if your ISP dynamically assigns DNS server information (and the EMG2926-Q10A's WAN IP address). The field to the right displays the (read-only) DNS server IP address that the ISP assigns. Second DNS Server Third DNS Server Select Use r - D e fin e d if you have the IP address of a DNS server.
Chapter 10 WAN Figure 53 Network > WAN > Advanced The following table describes the labels in this screen. Table 29 Network > WAN > Advanced LABEL DESCRIPTION Multicast Setup Multicast Select I GM Pv1 / v2 to enable multicasting. This applies to traffic routed from the WAN to the LAN. Select N on e to disable this feature. This may cause incoming traffic to be dropped or sent to all connected network devices.
C HAPTER 11 Wireless LAN 11.1 Overview This chapter discusses how to configure the wireless network settings in your EMG2926-Q10A. The EMG2926-Q10A is able to function both 2.4GHz and 5GHz network at the same time. You can have different wireless and wireless security settings for 2.4GHz and 5GHz wireless LANs. Click Configur a t ion > N e t w or k > W ir e le ss LAN 2 .4 G or W ir e le ss LAN 5 G to configure to do so. See the appendices for more detailed information about wireless networks.
Chapter 11 Wireless LAN 11.1.1 What You Can Do • Use the Ge n e r a l screen to turn the wireless connection on or off, set up wireless security between the EMG2926-Q10A and the wireless clients, and make other basic configuration changes (Section 11.2 on page 91). • Use the M or e AP screen to set up multiple wireless networks on your EMG2926-Q10A (Section 11.4 on page 99).
Chapter 11 Wireless LAN MAC Address Filter Every wireless client has a unique identification number, called a MAC address.1 A MAC address is usually written using twelve hexadecimal characters2; for example, 00A0C5000002 or 00:A0:C5:00:00:02. To get the MAC address for each wireless client, see the appropriate User’s Guide or other documentation. You can use the MAC address filter to tell the AP which wireless clients are allowed or not allowed to use the wireless network.
Chapter 11 Wireless LAN The types of encryption you can choose depend on the type of user authentication. (See page 88 for information about this.) Table 30 Types of Encryption for Each Type of Authentication W e a k e st NO AUTHENTICATION RADIUS SERVER No Security WPA Static WEP WPA-PSK St r on ge st WPA2-PSK WPA2 For example, if the wireless network has a RADIUS server, you can choose W PA or W PA2 .
Chapter 11 Wireless LAN Figure 55 Guest Wireless LAN Network A Z N Guest WLAN Bandwidth The Guest WLAN Bandwidth function allows you to restrict the maximum bandwidth for the guest wireless network. Additionally, you can also define bandwidth for your home or office network. An example is shown next to define maximum bandwidth for your networks (A is Guest WLAN and N is home or company network.
Chapter 11 Wireless LAN Number) in the devices. Then, they connect and set up a secure network by themselves. See how to set up a secure wireless network using WPS in the Section 8.2 on page 57. 11.2 General Wireless LAN Screen Use this screen to configure the SSID and wireless security of the wireless LAN.
Chapter 11 Wireless LAN Table 31 Network > Wireless LAN 2.4G/5G > General (continued) LABEL DESCRIPTION Channel Selection Set the operating frequency/channel depending on your particular region. Select a channel from the drop-down list box. The options vary depending on the frequency band and the country you are in. Refer to the Connection Wizard chapter for more information on channels. This option is only available if Au t o Ch a n n e l Se le ct ion is disabled.
Chapter 11 Wireless LAN Table 31 Network > Wireless LAN 2.4G/5G > General (continued) LABEL DESCRIPTION Security Mode Select St a t ic W EP, W PA- PSK, W PA, W PA2 - PSK or W PA2 to add security on this wireless network. The wireless clients which want to associate to this network must have same wireless security settings as this device. After you select to use a security, additional options appears in this screen. See Section 11.3 on page 93 for detailed information on different security modes.
Chapter 11 Wireless LAN The following table describes the labels in this screen. Table 32 Network > Wireless LAN 2.4G/5G > General: No Security LABEL DESCRIPTION Security Mode Choose N o Se cu r it y from the drop-down list box. Apply Click Apply to save your changes back to the EMG2926-Q10A. Cancel Click Ca n ce l to reload the previous configuration for this screen. 11.3.
Chapter 11 Wireless LAN Figure 59 Network > Wireless LAN 2.4G/5G > General: Static WEP The following table describes the wireless LAN security labels in this screen. Table 33 Network > Wireless LAN 2.4G/5G > General: Static WEP LABEL DESCRIPTION Security Mode Select St a t ic W EP to enable data encryption. PassPhrase Enter a Passphrase (up to 26 printable characters) and click Ge n e r a t e . A passphrase functions like a password.
Chapter 11 Wireless LAN Table 33 Network > Wireless LAN 2.4G/5G > General: Static WEP (continued) LABEL DESCRIPTION Authentication Method Select Au t o or Sh a r e d Ke y from the drop-down list box. This field specifies whether the wireless clients have to provide the WEP key to login to the wireless client. Keep this setting at Au t o unless you want to force a key verification before communication between the wireless client and the EMG2926-Q10A occurs.
Chapter 11 Wireless LAN The following table describes the labels in this screen. Table 34 Network > Wireless LAN 2.4G/5G > General: WPA-PSK/WPA2-PSK LABEL DESCRIPTION Security Mode Select W PA- PSK or W PA2 - PSK to enable data encryption. WPA-PSK Compatible This field appears when you choose W PA2 - PSK as the Se cu r it y M ode . Pre-Shared Key Check this field to allow wireless devices using W PA- PSK security mode to connect to your EMG2926-Q10A.
Chapter 11 Wireless LAN Figure 61 Network > Wireless LAN 2.4G/5G > General: WPA/WPA2 The following table describes the labels in this screen. Table 35 Network > Wireless LAN 2.4G/5G > General: WPA/WPA2 LABEL DESCRIPTION Security Mode Select W PA or W PA2 to enable data encryption. WPA Compatible This check box is available only when you select W PA2 - PSK or W PA2 in the Se cu r it y M ode field.
Chapter 11 Wireless LAN Table 35 Network > Wireless LAN 2.4G/5G > General: WPA/WPA2 (continued) LABEL DESCRIPTION PMK Cache Period This field is available only when you select W PA2 . Specify how often wireless clients have to resend usernames and passwords in order to stay connected. Enter a time interval between 10 and 999999 minutes. Note: If wireless client authentication is done using a RADIUS server, the reauthentication timer on the RADIUS server has priority.
Chapter 11 Wireless LAN Figure 62 Network > Wireless LAN 2.4G/5G > More AP The following table describes the labels in this screen. Table 36 Network > Wireless LAN 2.4G/5G > More AP LABEL DESCRIPTION # This is the index number of each SSID profile. Status This shows whether the SSID profile is active (a yellow bulb) or not (a gray bulb). SSID An SSID profile is the set of parameters relating to one of the EMG2926-Q10A’s BSSs.
Chapter 11 Wireless LAN Figure 64 Network > Wireless LAN 2.4G/5G > More AP: Edit (the last SSID) The following table describes the labels in this screen. Table 37 Network > Wireless LAN 2.4G/5G > More AP: Edit LABEL DESCRIPTION Active Select this to activate the SSID profile. Name (SSID) The SSID (Service Set IDentity) identifies the Service Set with which a wireless client is associated.
Chapter 11 Wireless LAN Table 37 Network > Wireless LAN 2.4G/5G > More AP: Edit (continued) LABEL DESCRIPTION IP Subnet Mask Type the subnet mask for the guest wireless LAN. Enable Bandwidth Management for Guest WLAN Select this to turn on bandwidth management for the Guest WLAN network. Maximum Bandwidth Enter a number to specify maximum bandwidth the Guest WLAN network can use. Security Mode Select St a t ic W EP, W PA- PSK, W PA, W PA2 - PSK or W PA2 to add security on this wireless network.
Chapter 11 Wireless LAN Figure 65 Network > Wireless LAN 2.4G/5G > MAC Filter The following table describes the labels in this menu. Table 38 Network > Wireless LAN 2.4G/5G > MAC Filter LABEL DESCRIPTION SSID Select Select the SSID for which you want to configure MAC filtering. MAC Address Filter Select to turn on (En a ble ) or off (D isa ble ) MAC address filtering. Filter Action Define the filter action for the list of MAC addresses in the MAC Filter Summary table.
Chapter 11 Wireless LAN 11.6 Wireless LAN Advanced Screen Use this screen to allow wireless advanced features, such as the output power, RTS/CTS Threshold settings. Click N e t w or k > W ir e le ss LAN 2 .4 G/ 5 G > Adva nce d. The screen appears as shown. Figure 66 Network > Wireless LAN 2.4G/5G > Advanced The following table describes the labels in this screen. Table 39 Network > Wireless LAN 2.
Chapter 11 Wireless LAN 11.7 Quality of Service (QoS) Screen The QoS screen allows you to automatically give a service (such as VoIP and video) a priority level. Click N e t w or k > W ir e le ss LAN 2 .4 G/ 5 G > QoS. The following screen appears. Figure 67 Network > Wireless LAN 2.4G/5G > QoS The following table describes the labels in this screen. Table 40 Network > Wireless LAN 2.
Chapter 11 Wireless LAN Figure 68 Network > Wireless LAN 2.4G/5G > WPS The following table describes the labels in this screen. Table 41 Network > Wireless LAN 2.4G/5G > WPS LABEL DESCRIPTION WPS Setup WPS Select En a ble to turn on the WPS feature. Otherwise, select D isa ble . PIN Code Select En a ble and click Apply to allow the PIN Configuration method. If you select D isa ble , you cannot create a new PIN number.
Chapter 11 Wireless LAN Table 41 Network > Wireless LAN 2.4G/5G > WPS (continued) LABEL DESCRIPTION Apply Click Apply to save your changes back to the EMG2926-Q10A. Cancel Click Ca n ce l to reload the previous configuration for this screen. 11.9 WPS Station Screen Use this screen when you want to add a wireless station using WPS. To open this screen, click N e t w or k > W ir e le ss LAN 2 .4 G/ 5 G > W PS St a t ion tab.
Chapter 11 Wireless LAN Figure 70 Network > Wireless LAN 2.4G/5G > Scheduling The following table describes the labels in this screen. Table 43 Network > Wireless LAN 2.4G/5G > Scheduling LABEL DESCRIPTION Wireless LAN Scheduling Wireless LAN Scheduling Select En a ble to activate the wireless LAN scheduling feature. Select D isa ble to turn it off. Scheduling WLAN Status Select On or Off to specify whether the Wireless LAN is turned on or off.
C HAPTER 12 LAN 12.1 Overview This chapter describes how to configure LAN settings. A Local Area Network (LAN) is a shared communication system to which many computers are attached. A LAN is a computer network limited to the immediate area, usually the same building or floor of a building. Figure 71 LAN Example The LAN screens can help you configure a manage IP address, and partition your physical network into logical networks. 12.
Chapter 12 LAN Figure 72 LAN and WAN IP Addresses The LAN parameters of the EMG2926-Q10A in router mode are preset in the factory with the following values: • IPv4 address of 192.168.0.1 with subnet mask of 255.255.255.0 (24 bits) • DHCP server enabled with 32 client IP addresses starting from 192.168.0.33. These parameters should work for the majority of installations.
Chapter 12 LAN Table 44 Network > LAN > IP (continued) LABEL DESCRIPTION IP Subnet Mask The subnet mask specifies the network number portion of an IP address. Your EMG2926-Q10A will automatically calculate the subnet mask based on the IP address that you assign. Unless you are implementing subnetting, use the subnet mask computed by the EMG2926-Q10A. Apply Click Apply to save your changes back to the EMG2926-Q10A. Cancel Click Ca n ce l to begin configuring this screen afresh. 12.
Chapter 12 LAN 12.6 IPv6 LAN Screen Use this screen to configure the IPv6 address for your EMG2926-Q10A on the LAN. Click N e t w or k > LAN > I Pv6 LAN . Figure 75 Network > LAN > IPv6 LAN The following table describes the labels in this screen. Table 46 Network > LAN > IPv6 LAN LABEL DESCRIPTION Enable DHCPv6-PD Select this option to use DHCPv6 prefix delegation. The EMG2926-Q10A will obtain an IPv6 prefix from the ISP or a connected uplink router for the LAN.
C HAPTER 13 DHCP Server 13.1 Overview DHCP (Dynamic Host Configuration Protocol, RFC 2131 and RFC 2132) allows individual clients to obtain TCP/IP configuration at start-up from a server. You can configure the EMG2926-Q10A’s LAN as a DHCP server or disable it. When configured as a server, the EMG2926-Q10A provides the TCP/ IP configuration for the clients. If DHCP service is disabled, you must have another DHCP server on your LAN, or else the computer must be manually configured. 13.1.
Chapter 13 DHCP Server 13.2 DHCP Server General Screen Use this screen to enable the DHCP server. Click N e t w or k > D H CP Se r ve r. The following screen displays. Figure 76 Network > DHCP Server > General The following table describes the labels in this screen. Table 47 Network > DHCP Server > General LABEL DESCRIPTION DHCP Server Select En a ble to activate DHCP for LAN.
Chapter 13 DHCP Server Figure 77 Network > DHCP Server > Advanced The following table describes the labels in this screen. Table 48 Network > DHCP Server > Advanced LABEL DESCRIPTION Static DHCP Table # This is the index number of the static IP table entry (row). MAC Address Type the MAC address (with colons) of a computer on your LAN. IP Address Type the LAN IP address of a computer on your LAN.
Chapter 13 DHCP Server Table 48 Network > DHCP Server > Advanced (continued) LABEL DESCRIPTION First DNS Server Select Obt a in e d Fr om I SP if your ISP dynamically assigns DNS server information (and the EMG2926-Q10A's WAN IP address). The field to the right displays the (readonly) DNS server IP address that the ISP assigns. Second DNS Server Third DNS Server Select Use r - D e fin e d if you have the IP address of a DNS server. Enter the DNS server's IP address in the field to the right.
Chapter 13 DHCP Server Table 49 Network > DHCP Server > Client List (continued) LABEL DESCRIPTION Host Name This field displays the computer host name. IP Address This field displays the IP address relative to the # field listed above. MAC Address This field shows the MAC address of the computer with the name in the H ost N a m e field. Every Ethernet device has a unique MAC (Media Access Control) address which uniquely identifies a device.
C HAPTER 14 NAT 14.1 Overview NAT (Network Address Translation - NAT, RFC 1631) is the translation of the IP address of a host in a packet. For example, the source address of an outgoing packet, used within one network is changed to a different IP address known within another network. The figure below is a simple illustration of a NAT network.
Chapter 14 NAT • Use the Por t For w a r ding screen to set a default server and change your EMG2926-Q10A’s port forwarding settings to forward incoming service requests to the server(s) on your local network (Section 14.3 on page 121). • Use the Por t Tr igge r screen to change your EMG2926-Q10A’s trigger port settings (Section 14.5.3 on page 127). 14.1.2 What You Need To Know The following terms and concepts may help as you read through this chapter.
Chapter 14 NAT network and make them accessible to the outside world. If you do not define any servers , NAT offers the additional benefit of firewall protection. With no servers defined, your EMG2926-Q10A filters out all incoming inquiries, thus preventing intruders from probing your network. For more information on IP address translation, refer to RFC 1631, The I P Net work Address Translat or ( NAT) . How NAT Works Each packet has two addresses – a source address and a destination address.
Chapter 14 NAT The following table describes the labels in this screen. Table 51 Network > NAT > General LABEL DESCRIPTION Network Address Translation (NAT) Network Address Translation (NAT) allows the translation of an Internet protocol address used within one network (for example a private IP address used in a local network) to a different IP address known within another network (for example a public IP address used on the Internet). Select En a ble to activate NAT. Select D isa ble to turn it off.
Chapter 14 NAT Figure 82 Network > NAT > Port Forwarding The following table describes the labels in this screen. Table 52 Network > NAT > Port Forwarding LABEL DESCRIPTION Default Server Setup Default Server In addition to the servers for specified services, NAT supports a default server. A default server receives packets from ports that are not specified in the Por t For w a r din g screen. You can decide whether you want to use the default server or specify a server manually.
Chapter 14 NAT Table 52 Network > NAT > Port Forwarding (continued) LABEL DESCRIPTION Server IP Address Select a DHCP client as the virtual server and click Add to add it in the port forwarding summary table. Otherwise, select Cu st om and manually enter the inside IP address of the virtual server here. # This is the number of an individual port forwarding server entry. Status This icon is turned on when the rule is enabled. Name This field displays a name to identify this rule.
Chapter 14 NAT The following table describes the labels in this screen. Table 53 Network > NAT > Port Forwarding Edit LABEL DESCRIPTION Port Forwarding Select En a ble to turn on this rule and the requested service can be forwarded to the host with a specified internal IP address. Select D isa ble to disallow forwarding of these ports to an inside server without having to delete the entry.
Chapter 14 NAT 14.4 Port Trigger Screen To change your EMG2926-Q10A’s trigger port settings, click N e t w or k > N AT > Por t Tr igge r. The screen appears as shown. Note: Only one LAN computer can use a trigger port (range) at a time. Figure 84 Network > NAT > Port Trigger The following table describes the labels in this screen. Table 54 Network > NAT > Port Trigger LABEL DESCRIPTION # This is the rule index number (read-only).
Chapter 14 NAT Table 54 Network > NAT > Port Trigger (continued) LABEL DESCRIPTION Apply Click Apply to save your changes back to the EMG2926-Q10A. Cancel Click Ca n ce l to begin configuring this screen afresh. 14.5 Technical Reference The following section contains additional technical information about the EMG2926-Q10A features described in this chapter. 14.5.
Chapter 14 NAT Figure 85 Multiple Servers Behind NAT Example 14.5.3 Trigger Port Forwarding Some services use a dedicated range of ports on the client side and a dedicated range of ports on the server side. With regular port forwarding you set a forwarding port in NAT to forward a service (coming in from the server on the WAN) to the IP address of a computer on the client side (LAN). The problem is that port forwarding only forwards a service to a single LAN IP address.
Chapter 14 NAT 2 Port 7070 is a “trigger” port and causes the EMG2926-Q10A to record Jane’s computer IP address. The EMG2926-Q10A associates Jane's computer IP address with the "incoming" port range of 69707170. 3 The Real Audio server responds using a port number ranging between 6970-7170. 4 The EMG2926-Q10A forwards the traffic to Jane’s computer IP address. 5 Only Jane can connect to the Real Audio server until the connection is closed or times out.
C HAPTER 15 DDNS 15.1 Overview DDNS services let you use a domain name with a dynamic IP address. 15.1.1 What You Need To Know The following terms and concepts may help as you read through this chapter. What is DDNS? Dynamic Domain Name Service (DDNS) services let you use a fixed domain name with a dynamic IP address. Users can always use the same domain name instead of a different dynamic IP address that changes each time to connect to the EMG2926-Q10A or a server in your network.
Chapter 15 DDNS The following table describes the labels in this screen. Table 55 Dynamic DNS LABEL DESCRIPTION Dynamic DNS Select En a ble to use dynamic DNS. Select D isa ble to turn this feature off. Service Provider Select the name of your Dynamic DNS service provider. Host Name Enter a host names in the field provided. You can specify up to two host names in the field separated by a comma (","). Usename Enter your user name. Password Enter the password assigned to you.
C HAPTER 16 Static Route 16.1 Overview This chapter shows you how to configure static routes for your EMG2926-Q10A. The EMG2926-Q10A usually uses the default gateway to route outbound traffic from computers on the LAN to the Internet. To have the EMG2926-Q10A send data to devices not reachable through the default gateway, use static routes. For example, the next figure shows a computer (A) connected to the EMG2926-Q10A’s LAN interface.
Chapter 16 Static Route Figure 89 Network > Static Route The following table describes the labels in this screen. Table 56 Network > Static Route LABEL DESCRIPTION Add Static Route Click this to create a new rule. # This is the number of an individual static route. Status This field indicates whether the rule is active (yellow bulb) or not (gray bulb). Name This field displays a name to identify this rule. Destination This parameter specifies the IP network address of the final destination.
Chapter 16 Static Route The following table describes the labels in this screen. Table 57 Network > Static Route: Add/Edit LABEL DESCRIPTION Static Route Select to enable or disable this rule. Route Name Type a name to identify this rule. You can use up to printable English keyboard characters, including spaces. Destination IP Address This parameter specifies the IP network address of the final destination. Routing is always based on network number.
C HAPTER 17 Firewall 17.1 Overview Use these screens to enable and configure the firewall that protects your EMG2926-Q10A and your LAN from unwanted or malicious traffic. Enable the firewall to protect your LAN computers from attacks by hackers on the Internet and control access between the LAN and WAN. By default the firewall: • allows traffic that originates from your LAN computers to go to all of the networks. • blocks traffic that originates on the other networks from going to the LAN.
Chapter 17 Firewall What is a Firewall? Originally, the term “firewall” referred to a construction technique designed to prevent the spread of fire from one room to another. The networking term "firewall" is a system or group of systems that enforces an access-control policy between two networks. It may also be defined as a mechanism used to protect a trusted network from a network that is not trusted. Of course, firewalls cannot solve every security problem.
Chapter 17 Firewall 3 Limit who can access your router. 4 Don't enable any local service (such as NTP) that you don't use. Any enabled service could present a potential security risk. A determined hacker might be able to find creative ways to misuse the enabled services to access the firewall or the network. 5 For local services that are enabled, protect against misuse.
Chapter 17 Firewall Click Se cur it y > Fir e w a ll > Se r vice s. The screen appears as shown next. Figure 93 Security > Firewall > Services l The following table describes the labels in this screen. Table 59 Security > Firewall > Services LABEL DESCRIPTION ICMP Internet Control Message Protocol is a message control and error-reporting protocol between a host server and a gateway to the Internet.
Chapter 17 Firewall Table 59 Security > Firewall > Services (continued) LABEL DESCRIPTION Protocol Select the protocol (TCP, UD P or I CM P) used to transport the packets for which you want to apply the firewall rule. MAC Address Enter the MAC address of the computer for which the firewall rule applies. Dest IP Address Enter the IP address of the computer to which traffic for the application or service is entering. The EMG2926-Q10A applies the firewall rule to traffic initiating from this computer.
C HAPTER 18 Content Filtering 18.1 Overview This chapter provides a brief overview of content filtering using the embedded web GUI. Internet content filtering allows you to create and enforce Internet access policies tailored to your needs. Content filtering is the ability to block certain web features or specific URL keywords. 18.1.1 What You Need To Know The following terms and concepts may help as you read through this chapter.
Chapter 18 Content Filtering Figure 94 Security > Content Filter The following table describes the labels in this screen. Table 60 Security > Content Filter LABEL DESCRIPTION Trusted IP Setup To enable this feature, type an IP address of any one of the computers in your network that you want to have as a trusted computer. This allows the trusted computer to have full access to all features that are configured to be blocked by content filtering. Leave this field blank to have no trusted computers.
Chapter 18 Content Filtering 18.3 Technical Reference The following section contains additional technical information about the EMG2926-Q10A features described in this chapter. 18.3.1 Customizing Keyword Blocking URL Checking You can use commands to set how much of a website’s URL the content filter is to check for keyword blocking. See the appendices for information on how to access and use the command interpreter.
C HAPTER 19 Parental Control 19.1 Overview Parental control allows you to block web sites with the specific URL. You can also define time periods and days during which the EMG2926-Q10A performs parental control on a specific user. 19.2 The Parental Control Screen Use this screen to enable parental control, view the parental control rules and schedules. Click Con figu r a t ion > Se cur it y > Pa r e nt a l Con t r ol to open the following screen.
Chapter 19 Parental Control Table 61 Security > Parental Control (continued) LABEL DESCRIPTION Internet Access Schedule This shows the day(s) and time on which parental control is enabled. Network Service This shows whether the network service is configured. If not, N on e will be shown. Website Block This shows whether the website block is configured. If not, N on e will be shown. Modify Click the Edit icon to go to the screen where you can edit the rule.
Chapter 19 Parental Control Figure 96 Security > Parental Control: Add/Edit The following table describes the fields in this screen. Table 62 Security > Parental Control: Add/Edit LABEL DESCRIPTION General Active Select the checkbox to activate this parental control rule. Parental Control Profile Name Enter a descriptive name for the rule.
Chapter 19 Parental Control Table 62 Security > Parental Control: Add/Edit (continued) LABEL DESCRIPTION Home Network User Select the LAN user that you want to apply this rule to from the drop-down list box. If you select Cu st om , enter the LAN user’s MAC address. If you select All, the rule applies to all LAN users. Internet Access Schedule Day Select check boxes for the days that you want the EMG2926-Q10A to perform parental control.
C HAPTER 20 IPv6 Firewall 20.1 Overview This chapter shows you how to enable and create IPv6 firewall rules to block unwanted IPv6 traffic. 20.2 The IPv6 Firewall Screen Click Con figu r a t ion > Se cu r it y > I Pv6 Fir e w a ll. The Se r vice screen appears as shown.
Chapter 20 IPv6 Firewall The following table describes the labels in this screen. Table 63 Configuration > Security > IPv6 Firewall LABEL DESCRIPTION ICMPv6 Internet Control Message Protocol for IPv6 (ICMPv6 or ICMP for IPv6) is defined in RFC 4443. ICMPv6 has a preceding Next Header value of 58, which is different from the value used to identify ICMP for IPv4. ICMPv6 is an integral part of IPv6.
Chapter 20 IPv6 Firewall Table 63 Configuration > Security > IPv6 Firewall (continued) LABEL DESCRIPTION Delete Click D e le t e to remove the firewall rule. Cancel Click Ca n ce l to restore your previously saved settings.
C HAPTER 21 StreamBoost Management 21.1 Overview The EMG2926-Q10A supports the new StreamBoost technology, introduced by Qualcomm, to redistributes traffic over the EMG2926-Q10A for the best possible performance in a home network. At the time of writing, the StreamBoost feature is disabled on the EMG2926-Q10A. Streamboost is smart Quality of Service (QoS). Streamboost detects traffic flows and applies traffic shaping polcies automatically.
Chapter 21 StreamBoost Management 21.2 What You Can Do • Use the N e t w or k screen to view transmission data rates between the EMG2926-Q10A and the Internet or conencted devices (Section 21.3 on page 150). • Use the Ba ndw idt h screen to configure the maximum allowable bandwidth and enable automatic update(Section 21.4 on page 150). • Use the Pr ior it ie s screen to prioritize the connected devices (Section 21.5 on page 152).
Chapter 21 StreamBoost Management Figure 100 Management > StreamBoost Management > Bandwidth The following table describes the labels in this screen. Table 64 Management > StreamBoost Management > Bandwidth LABEL DESCRIPTION Enable Streamboost Select this option to turn on the StreamBoost feature. This field is not configurable at the time of writing. Automatic Bandwidth Detection Select this option to control the maximum or minimum amounts of bandwidth that can be used by traffic.
Chapter 21 StreamBoost Management Table 64 Management > StreamBoost Management > Bandwidth (continued) LABEL DESCRIPTION Apply Click Apply to save your customized settings. Cancel Click Ca n ce l to begin configuring this screen afresh. 21.5 Priorities Screen The StreamBoost engine on the EMG2926-Q10A can identify the types of connected devices (such as PC, smart phone, tablet, TV or game console) in your network.
Chapter 21 StreamBoost Management Click M a na ge m e nt > St r e a m Boost M GM T > D ow n loa ds to open the D ow nloa ds screen. Figure 103 Management > StreamBoost Management > Downloads 21.8 All Events Screen When the StreamBoost feature is enabled, use this screen to view the time at which a traffic flow is given enough bandwidth for optimal, good or best-effort performance. Click M a na ge m e nt > St r e a m Boost M GM T > All Eve n t s to open the All Eve nt s screen.
C HAPTER 22 Remote Management 22.1 Overview This chapter provides information on the Remote Management screens. Remote Management allows you to manage your EMG2926-Q10A from a remote location through the following interfaces: • LAN and WAN • LAN only • WAN only Note: The EMG2926-Q10A is managed using the Web Configurator. 22.
Chapter 22 Remote Management 22.3.1 Remote Management and NAT When NAT is enabled: • Use the EMG2926-Q10A’s WAN IP address when configuring from the WAN. • Use the EMG2926-Q10A’s LAN IP address when configuring from the LAN. 22.3.2 System Timeout There is a default system management idle timeout of five minutes (three hundred seconds). The EMG2926-Q10A automatically logs you out if the management session remains idle for longer than this timeout period.
Chapter 22 Remote Management 22.5 Telnet Screen To change your EMG2926-Q10A’s remote management settings, click M a na ge m e nt > Re m ot e M GM T > Te lne t to open the Te lne t screen. Figure 106 Management > Remote MGMT > Telnet The following table describes the labels in this screen.
Chapter 22 Remote Management Figure 107 SNMP Management Model An SNMP managed network consists of two main types of component: agents and a manager. An agent is a management software module that resides in a managed device (the EMG2926Q10A). An agent translates the local management information from the managed device into a form compatible with SNMP. The manager is the console through which network administrators perform network management functions.
Chapter 22 Remote Management Figure 108 Management > Remote Management > SNMP The following table describes the labels in this screen. Table 67 Management > Remote Management > SNMP LABEL DESCRIPTION SNMP Settings Server Port You may change the server port number for a service if needed, however you must use the same port number in order to use that service for remote management. Server Access Select the interface(s) through which a computer may access the EMG2926-Q10A using this service.
Chapter 22 Remote Management Table 67 Management > Remote Management > SNMP (continued) LABEL DESCRIPTION Trap Enable Select this to have the EMG2926-Q10A send an SNMP trap to the specified IP address when it receives the event. Clear this to disable it. Trap Manager IP Type the IP address of the SNMP manager to which your SNMP traps are sent. Trap Community Type the password sent with each trap to the SNMP manager. The default is public and allows all requests.
Chapter 22 Remote Management Table 68 Management > Remote MGMT > Wake On LAN (continued) LABEL DESCRIPTION Port Type a port number from which a WoL packet is forwarded to the LAN. Wake On LAN Wake MAC Address Enter the MAC Address of the device on the network that will be turned on. A MAC address consists of six hexadecimal character pairs. Start Click this to have the EMG2926-Q10A generate a WoL packet and forward it to turn the specified device on.
C HAPTER 23 Universal Plug-and-Play (UPnP) 23.1 Overview This chapter introduces the UPnP feature in the web configurator. Universal Plug and Play (UPnP) is a distributed, open networking standard that uses TCP/IP for simple peer-to-peer network connectivity between devices. A UPnP device can dynamically join a network, obtain an IP address, convey its capabilities and learn about other devices on the network. In turn, a device can leave a network smoothly and automatically when it is no longer in use.
Chapter 23 Universal Plug-and-Play (UPnP) All UPnP-enabled devices may communicate freely with each other without additional configuration. Disable UPnP if this is not your intention. 23.3 UPnP Screen Use this screen to enable UPnP on your EMG2926-Q10A. Click M a n a ge m e nt > UPnP to display the screen shown next. Figure 110 Management > UPnP The following table describes the fields in this screen. Table 69 Management > UPnP LABEL DESCRIPTION UPnP Select En a ble to activate UPnP.
Chapter 23 Universal Plug-and-Play (UPnP) Figure 111 Network Connections 3 In the I nt e r ne t Conne ct ion Pr ope r t ie s window, click Se t t ings to see the port mappings there were automatically created. Figure 112 Internet Connection Properties 4 You may edit or delete the port mappings or click Add to manually add port mappings.
Chapter 23 Universal Plug-and-Play (UPnP) Figure 114 Internet Connection Properties: Advanced Settings: Add Note: When the UPnP-enabled device is disconnected from your computer, all port mappings will be deleted automatically. 5 Select Sh ow icon in not ifica t ion a r e a w he n conn e ct e d option and click OK. An icon displays in the system tray. Figure 115 System Tray Icon 6 Double-click on the icon to display your current Internet connection status. Figure 116 Internet Connection Status 23.4.
Chapter 23 Universal Plug-and-Play (UPnP) 3 Select M y N e t w or k Pla ce s under Ot h e r Pla ce s. Figure 117 Network Connections 4 An icon with the description for each UPnP-enabled device displays under Loca l N e t w or k . 5 Right-click on the icon for your EMG2926-Q10A and select I nvok e . The web configurator login screen displays. Figure 118 Network Connections: My Network Places 6 Right-click on the icon for your EMG2926-Q10A and select Pr ope r t ie s.
Chapter 23 Universal Plug-and-Play (UPnP) Figure 119 Network Connections: My Network Places: Properties: Example EMG2926-Q10A User’s Guide 166
C HAPTER 24 USB Media Sharing 24.1 Overview This chapter describes how to configure the media sharing settings on the EMG2926-Q10A. Note: The read and write performance may be affected by amount of file-sharing traffic on your network, type of connected USB device and your USB version (1.1 or 2.0).
Chapter 24 USB Media Sharing File-Sharing Server You can also share files on a USB memory stick or hard drive connected to your EMG2926-Q10A with users on your network. The following figure is an overview of the EMG2926-Q10A’s file-sharing server feature. Computers A and B can access files on a USB device (C) which is connected to the EMG2926-Q10A (D ). Figure 121 File Sharing Overview B C A D 24.
Chapter 24 USB Media Sharing Workgroup name This is the name given to a set of computers that are connected on a network and share resources such as a printer or files. Windows automatically assigns the workgroup name when you set up a network. File Systems A file system is a way of storing and organizing files on your hard drive and storage device. Often different operating systems such as Windows or Linux have different file systems.
Chapter 24 USB Media Sharing Note: If your USB device cannot be detected by the EMG2926-Q10A, see the troubleshooting for suggestions. 24.5 DLNA Screen Use this screen to have the EMG2926-Q10A act as a DLNA-compliant media server that lets DLNAcompliant media clients on your network play video, music, and photos from the EMG2926-Q10A (without having to copy them to another computer). Click M a na ge m e nt > USB M e dia Sh a r ing > D LN A.
Chapter 24 USB Media Sharing 24.6 SAMBA Screen Use this screen to set up file-sharing via the EMG2926-Q10A using Windows Explorer or the workgroup name. You can also configure the workgroup name and create file-sharing user accounts. Click M a na ge m e nt > USB M e dia Sha r ing > SAM BA. Figure 123 Management > USB Media Sharing > SAMBA The following table describes the labels in this screen.
Chapter 24 USB Media Sharing Table 71 Management > USB Media Sharing > SAMBA (continued) LABEL DESCRIPTION USB1/2 Specify the user’s access rights to the USB storage device which is connected to the EMG2926-Q10A’s USB port. Re a d & W r it e - The user has read and write rights, meaning that the user can create and edit the files on the connected USB device. Re a d - The user has read rights only and can not create or edit the files on the connected USB device.
Chapter 24 USB Media Sharing The following table describes the labels in this screen. Table 72 Management > USB Media Sharing > FTP LABEL DESCRIPTION Enable FTP Select this to enable the FTP server on the EMG2926-Q10A for file sharing using FTP. Port You may change the server port number for FTP if needed, however you must use the same port number in order to use that service for file sharing. User Accounts Before you can share files you need a user account.
Chapter 24 USB Media Sharing 1 In Windows Explorer’s Address bar type a double backslash “\\” followed by the IP address of the EMG2926-Q10A (the default IP address of the EMG2926-Q10A in router mode is 192.168.0.1) and press [ENTER]. A screen asking for password authentication appears. Type the user name and password (Bob and 1234 in this example) and click OK. Note: Once you log into the shared folder via your EMG2926-Q10A, you do not have to relogin unless you restart your computer.
Chapter 24 USB Media Sharing 2 You can also use the workgroup name to access files by browsing to the workgroup folder using the folder tree on the left side of the screen. It is located under M y N e t w or k Pla ce s. In this example the workgroup name is the default “Workgroup”. 24.8.2 Use FTP to Share Files You can use FTP to access the USB storage devices connected to the EMG2926-Q10A. In this example, we use the web browser to share files via FTP from the LAN.
Chapter 24 USB Media Sharing 2 A screen asking for password authentication appears. Enter the user name and password (you configured in the USB M e dia Sha r ing > FTP screen) and click Log I n. 3 The screen changes and shows you the folder for the USB storage device connected to your EMG2926-Q10A. Double-click the folder to display the contents in it.
C HAPTER 25 Port Configuration 25.1 Overview The EMG2926-Q10A has 1000Base-T auto-negotiating Ethernet ports. In 10/100/1000 Mbps Gigabit Ethernet, the speed can be 10 Mbps, 100 Mbps or 1000 Mbps. The duplex mode can be both half or full duplex. An auto-negotiating port can detect and adjust to the optimum Ethernet speed (10/100/1000 Mbps) and duplex mode (full duplex or half duplex) of the connected device. 25.
Chapter 25 Port Configuration Table 73 Management > Port Configuration (continued) LABEL DESCRIPTION Duplex Select the duplex mode of the Ethernet connection on this port. The choices are Au t o, Fu ll and H a lf. Selecting Au t o (auto-negotiation) allows one port to negotiate with a peer port automatically to obtain the duplex mode that both ends support.
C HAPTER 26 Maintenance 26.1 Overview This chapter provides information on the M a int e na nce screens. 26.2 What You Can Do • Use the Ge n e r a l screen to set the timeout period of the management session (Section 26.3 on page 179). • Use the Account screen to change your EMG2926-Q10A’s system password (Section 26.4 on page 180). • Use the Tim e screen to change your EMG2926-Q10A’s time and date (Section 26.5 on page 181).
Chapter 26 Maintenance The following table describes the labels in this screen. Table 74 Maintenance > General LABEL DESCRIPTION System Name System Name is a unique name to identify the EMG2926-Q10A in an Ethernet network. Domain Name Enter the domain name you want to give to the EMG2926-Q10A. Administrator Inactivity Timer Type how many minutes a management session can be left idle before the session times out. The default is 5 minutes.
Chapter 26 Maintenance Figure 128 Maintenance > Account > Edit The following table describes the labels in this screen. Table 76 Maintenance > Account > Edit LABEL DESCRIPTION Username Enter a descriptive name for the user account. The user name can be up to 15 alphanumeric characters (0-9, A-Z, a-z, -, _ with no spaces). With advanced account security enabled, the user names must be a minimum length of six characters and include both letters and numbers.
Chapter 26 Maintenance Figure 129 Maintenance > Time The following table describes the labels in this screen. Table 77 Maintenance > Time LABEL DESCRIPTION Current Time and Date Current Time This field displays the time of your EMG2926-Q10A. Each time you reload this page, the EMG2926-Q10A synchronizes the time with the time server. Current Date This field displays the date of your EMG2926-Q10A. Each time you reload this page, the EMG2926-Q10A synchronizes the date with the time server.
Chapter 26 Maintenance Table 77 Maintenance > Time (continued) LABEL DESCRIPTION User Defined Time Server Address Select Use r D e fin e d Tim e Se r ve r Addr e ss and enter the IP address or URL (up to 20 extended ASCII characters in length) of your time server. Check with your ISP/network administrator if you are unsure of this information. Time Zone Setup Time Zone Choose the time zone of your location. This will set the time difference between your time zone and Greenwich Mean Time (GMT).
Chapter 26 Maintenance Figure 130 Maintenance > Firmware Upgrade The following table describes the labels in this screen. Table 78 Maintenance > Firmware Upgrade LABEL DESCRIPTION File Path Type in the location of the file you want to upload in this field or click Br ow se ... to find it. Browse... Click Br ow se ... to find the .bin file you want to upload. Remember that you must decompress compressed (.zip) files before you can upload them. Upload Click Uploa d to begin the upload process.
Chapter 26 Maintenance 26.7 Configuration Backup/Restore Screen Backup configuration allows you to back up (save) the EMG2926-Q10A’s current configuration to a file on your computer. Once your EMG2926-Q10A is configured and functioning properly, it is highly recommended that you back up your configuration file before making configuration changes. The backup configuration file will be useful in case you need to return to your previous settings.
Chapter 26 Maintenance Table 79 Maintenance > Backup/Restore (continued) LABEL DESCRIPTION Upload Click Uploa d to begin the upload process. Note: Do not turn off the EMG2926-Q10A while configuration file upload is in progress. After you see a “configuration upload successful” screen, you must then wait one minute before logging into the EMG2926-Q10A again. The EMG2926-Q10A automatically restarts in this time causing a temporary network disconnect.
Chapter 26 Maintenance Figure 134 Maintenance > Language 26.10 System Operation Mode Overview The Sys OP M ode (System Operation Mode) function lets you configure your EMG2926-Q10A as a router or access point. You can choose between Rou t e r M ode , and Acce ss Point M ode depending on your network topology and the features you require from your device. The following describes the device modes available in your EMG2926-Q10A.
Chapter 26 Maintenance Figure 136 Access Point Mode 26.11 Sys OP Mode Screen Use this screen to select how you want to use your EMG2926-Q10A. Figure 137 Maintenance > Sys OP Mode The following table describes the labels in the Ge n e r a l screen. Table 80 Maintenance > Sys OP Mode LABEL DESCRIPTION Configuration Mode Router Mode Select Rou t e r M ode if your device routes traffic between a local network and another network such as the Internet.
Chapter 26 Maintenance Table 80 Maintenance > Sys OP Mode (continued) LABEL DESCRIPTION Access Point Mode Select Acce ss Poin t M ode if your device bridges traffic between clients on the same network. • • • • • In Acce ss Poin t M ode , all Ethernet ports have the same IP address. All ports on the rear panel of the device are LAN ports, including the port labeled WAN. There is no WAN port. The DHCP server on your device is disabled.
C HAPTER 27 Troubleshooting 27.1 Overview This chapter offers some suggestions to solve problems you might encounter. The potential problems are divided into the following categories. • Power, Hardware Connections, and LEDs • EMG2926-Q10A Access and Login • Internet Access • Resetting the EMG2926-Q10A to Its Factory Defaults • Wireless Connections • USB Device Problems • ZyXEL Share Center Utility Problems 27.2 Power, Hardware Connections, and LEDs The EMG2926-Q10A does not turn on.
Chapter 27 Troubleshooting 4 Disconnect and re-connect the power adaptor to the EMG2926-Q10A. 5 If the problem continues, contact the vendor. 27.3 EMG2926-Q10A Access and Login I don’t know the IP address of my EMG2926-Q10A. 1 The default IP address of the EMG2926-Q10A in Rou t e r M ode is 1 9 2 .1 6 8 .0 .1 . The default IP address of the EMG2926-Q10A in Acce ss Point M ode is 1 9 2 .1 6 8 .0 .2 .
Chapter 27 Troubleshooting 2 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide. 3 Make sure your Internet browser does not block pop-up windows and has JavaScript and Java enabled. See Appendix A on page 184. 4 Make sure your computer is in the same subnet as the EMG2926-Q10A. (If you know that there are routers between your computer and the EMG2926-Q10A, skip this step.
Chapter 27 Troubleshooting 1 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide. 2 Go to M a int e n a n ce > Sys OP M ode . Check your System Operation Mode setting. • If the EMG2926-Q10A is in Rou t e r M ode , make sure the WAN port is connected to a broadband modem or router with Internet access. Your computer and the EMG2926-Q10A should be in the same subnet.
Chapter 27 Troubleshooting • Check the settings for QoS. If it is disabled, you might consider activating it. 27.5 Resetting the EMG2926-Q10A to Its Factory Defaults If you reset the EMG2926-Q10A, you lose all of the changes you have made. The EMG2926-Q10A re-loads its default settings, and the password resets to 1 2 3 4 . You have to make all of your changes again. You will lose all of your changes when you push the RESET button. To reset the EMG2926-Q10A: 1 Make sure the power LED is on.
Chapter 27 Troubleshooting 6 Make sure traffic between the WLAN and the LAN is not blocked by the firewall on the EMG2926Q10A. 7 Make sure you allow the EMG2926-Q10A to be remotely accessed through the WLAN interface. Check your remote management settings. • See the chapter on Wireless LAN in the User’s Guide for more information. I set up URL keyword blocking, but I can still access a website that should be blocked.
Chapter 27 Troubleshooting • Try closing some programs that use the Internet, especially peer-to-peer applications. If the wireless client is sending or receiving a lot of information, it may have too many programs open that use the Internet. • Position the antennas for best reception. If the AP is placed on a table or floor, point the antennas upwards. If the AP is placed at a high position, point the antennas downwards.
Chapter 27 Troubleshooting 3 Check your cable connections. 4 Restart the EMG2926-Q10A by disconnecting the power and then reconnecting it. 5 If the USB device requires a special driver, install the driver from the installation disc that came with the device. After driver installation, reconnect the USB device to the EMG2926-Q10A and try to connect to it again with your computer. 6 If the problem persists, contact your vendor. I cannot install the ZyXEL Share Center Utility.
A PPENDIX A Legal Information Copyright Copyright © 2014 by ZyXEL Communications Corporation. The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of ZyXEL Communications Corporation. Published by ZyXEL Communications Corporation.
Appendix A Legal Information This device and it's antennas(s) must not be co-located or operating in conjunction with any other antenna or transmitter except in accordance with IC multi-transmitter product procedures. Cet appareil et son antenne (s) ne doit pas être co-localisés ou fonctionnement en association avec une autre antenne ou transmetteur.
Appendix A Legal Information Regulatory Information European Union The following information applies if you use the product within the European Union. Declaration of Conformity with Regard to EU Directive 1999/5/EC (R&TTE Directive) Compliance Information for 2.
Appendix A Legal Information National Restrictions This product may be used in all EU countries (and other countries following the EU directive 1999/5/EC) without any limitation except for the countries mentioned below: Ce produit peut être utilisé dans tous les pays de l’UE (et dans tous les pays ayant transposés la directive 1999/5/CE) sans aucune limitation, excepté pour les pays mentionnés ci-dessous: Questo prodotto è utilizzabile in tutte i paesi EU (ed in tutti gli altri paesi che seguono le diretti
Appendix A Legal Information List of national codes COUNTRY ISO 3166 2 LETTER CODE COUNTRY ISO 3166 2 LETTER CODE Austria AT Malta MT Belgium BE Netherlands NL Cyprus CY Poland PL PT Czech Republic CR Portugal Denmark DK Slovakia SK Estonia EE Slovenia SI Finland FI Spain ES France FR Sweden SE Germany DE United Kingdom GB Greece GR Iceland IS Hungary HU Liechtenstein LI Ireland IE Norway NO Italy IT Switzerland CH Latvia LV Bulgaria BG Lithuania
Index Index service providers 129, 146 A DHCP 71, 113 DHCP server see also Dynamic Host Configuration Protocol ActiveX 140 Address Assignment 76 DHCP server 110, 113 AP 12 Digital Living Network Alliance 168 AP Mode menu 54 status screen 52 disclaimer 198 DLNA 167, 168 indexing 170 overview 167 rescan 170 AP+Bridge 12 DLNA-compliant client 168 B DNS 115 DNS Server 76 Bridge/Repeater 12 DNS server 115 documentation related 2 C Domain Name System 115 Domain Name System. See DNS.
Index bandwidth 173 example 173 FTP 172 overview 168 Samba 171 user account 172, 173 Windows Explorer 171 work group 171 J Java 140 L Firewall 135 Firewall overview guidelines 135 ICMP packets 136 network security Stateful inspection 135 ZyXEL device firewall 135 LAN 109 IP pool setup 113 firewall stateful inspection 134 Link type 46, 54 LAN overview 109 LAN setup 109 LAN TCP/IP 113 Language 186 local (user) database 88 and encryption 89 Firmware upload 183 file extension using HTTP Local Area Net
Index N R NAT 118, 121 global 119 how it works 120 inside 119 local 119 outside 119 overview 118 port forwarding 126 see also Network Address Translation server 119 server sets 126 RADIUS server 88 NAT Traversal 161 Restore configuration 185 Navigation Panel 46, 54 Roaming 104 navigation panel 46, 54 Router Mode status screen 43 registration product 199 related documentation 2 Remote management and NAT 155 limitations 154 system timeout 155 Reset button 14 Reset the device 14 Network Address Tra
Index Status 43 W StreamBoost 149 automatic update 150 bandwidth 149 bandwidth and performance 153 data rate 150 device priority 152 download traffic 152 example 149 maximum bandwidth 150 overview 149 QoS 149 top traffic flows 152 Wake On LAN 159 WAN (Wide Area Network) 75 WAN MAC address 77 warranty 199 note 199 Web Configurator how to access 28 Overview 28 web configurator 13 Web Proxy 140 Subnet Mask 111 WEP Encryption 95, 97 Summary DHCP table 71 Packet statistics 72 Wireless station status 73 W