DRAFT Version ADSL X6v U S E R G U I D E
Important Safety Measures • To reduce the risk of fire, use the supplied phone cord or an AWG 26 or larger UL-listed or CSA-certified phone cord. • Do not use this product near water — for example, in a wet basement or near a swimming pool or bathtub. • Avoid using a telephone (other than a cordless phone) during an electrical storm. • Do not use the telephone to report a gas leak while you are in the vicinity of the leak.
Contents Contents ............................................................................3 Overview............................................................................6 1. Installation Instructions ...............................................7 Package Contents........................................................7 Before You Begin.........................................................8 Installing the X6v .............................................................
Advanced Features - Controlling the X6v from Your Phone.........................................................................44 Resetting Your X6v ....................................................45 5. The X6v and Online Gaming......................................46 Do I Need to Do Anything? ........................................46 Setting Up the X6v for Online Gaming ..........................47 Step 1: Choosing an IP Address for Gaming .............47 Step 2: Setting Up a Virtual Server or DMZ ..
Restoring Factory Settings ..........................................108 Backing Up and Restoring Your Configurations..........109 Updating Your Firmware .............................................110 Appendix A....................................................................111 Appendix B....................................................................115 Appendix C....................................................................118 Macintosh TCP/IP Settings .....................................
Overview This User Guide provides instructions for setting up your X6v, connecting the X6v to wired and wireless computers on a network, securing your network, setting up Voice over the Internet telephone service, and configuring the X6v for gaming. For most customers, Chapter 1 covers what you need to get connected to the Internet. Chapter 2 applies if you want to set up a network. Chapter 3 provides security information, Chapter 4 covers VoIP setup, and Chapter 5 provides what you need for gaming.
1 Installation Instructions This chapter covers the basic instructions needed to install your X6v and connect to the Internet using a Macintosh®, Linux, or Windows® operating system. Note to Windows users: If you did not successfully set up the X6v using the Install Assistant, follow these instructions to install the X6v manually. If you already installed and connected your X6v (using the separate Quick Start booklet provided for Windows users), you can skip this chapter and begin with Chapter 2.
In addition, the package may include: • A splitter to enable you to use a single DSL wall jack for both an Internet connection and for telephone service (certain countries only) • Phone-jack adapter to adapt the phone cord to a particular phone jack (certain countries only) • DSL line filter(s) (certain models only) Before You Begin You will need the following: • DSL service enabled on your telephone line. To obtain this, you need to sign up with an DSL service provider.
Installing the X6v ¾ Macintosh and Linux users: please go to page 11. Important! If possible, use a computer that is centrally located in your home or office and that has easy access to an DSL line. A central location helps assure good wireless performance.
2 Close all open programs, including antivirus software or popup blockers. 3 Insert the supplied CD into the CD drive of your computer. The CD should start automatically. (If the CD does not start automatically, on the desktop, click the Start button, click Run, and then type E:\setup.exe, where E is the letter of your CD drive.) Windows Vista: If the AutoPlay dialog box appears, click Run Setup.exe: If the User Account Control dialog box appears, click Allow. 4 Follow the prompts to install the X6v.
If you are prompted to enter your user name and password, remember that they are case-sensitive: 5 When you complete the installation and setup, click Finish to update your modem and close the Install Assistant. Congratulations! You have established communication and your computer is now connected to the Internet. If you want to connect other computers to the X6v, continue with Setting Up a Network starting on page 19.
Installing the Hardware 1 Shut down and power off your computer. (This can be any one of the computers that you plan to use with the X6v. In a typical situation, this would be the computer that is closest to your DSL wall jack.) 2 Rotate the antenna on the back of the modem to a vertical position. 3 Connect the modem to the computer’s Ethernet port.
6 Turn the computer on. 7 Plug one end of the supplied phone cord into the modem’s DSL port and the other into the DSL wall jack. The blinking INTERNET light should become steady on. If it does not, refer to Troubleshooting on page 125. Note: In some countries, including the UK, the modem comes with a splitter. Plug the splitter into the wall jack with DSL service. Then plug the supplied phone cord between the modem's DSL jack and the splitter's MODEM jack.
Establishing Communication Important! Macintosh and Linux users must make sure that the computer’s TCP/IP settings are configured properly BEFORE starting this section. See Macintosh TCP/IP Settings on page 119 or Linux TCP/IP Settings on page 121 for instructions. You must set up the X6v so that it can communicate with your Internet service provider. To do this, you use the Zoom Configuration Manager. 1 Close all programs including antivirus software and pop-up blockers.
If you are not prompted for a User Name and Password, do the following in this order: Recheck all connections; restart the modem and computer; and reset the modem by inserting a paper clip into the Reset pinhole in the modem’s back panel and pressing it three times. Important: For security, choose your own X6v password after the setup is complete. See Changing Your Password on page 107.
If the X6v finds a 1483 Bridged or 1483 Routed connection, you have the option of using either dynamic or static IP addressing. Depending on your situation, select the appropriate option button: • − [MOST USERS] Ensure that Obtain an IP address Automatically is selected if you are using Dynamic Host Configuration Protocol (also known as DHCP or dynamic IP addressing). This option is selected by default because most Internet service providers use DHCP.
given this information to you. (Your Username is typically your email address or the characters preceding the @ sign in your email address. This is NOT the same Username and Password that you used earlier to open the Zoom Configuration Manager.
If you selected 1483 Bridged or 1483 Routed, you have the option of using either dynamic or static IP addressing. Depending on your situation, select the appropriate option button: − [MOST USERS] Ensure that Obtain an IP address Automatically is selected if you are using Dynamic Host Configuration Protocol (also known as DHCP or dynamic IP addressing). This option is selected by default because most Internet service providers use DHCP.
Congratulations! You have established communication and your computer is connected to the Internet. If you want to connect other computers to the X6v, continue with Setting Up a Network below. If you want to configure a VoIP account, first set up your network -- if desired -- and then continue with Chapter 4, Setting Up VoIP Service on page 37.
1 Shut down and power off the computer you want to connect to the X6v.(This is important because the computer must locate the correct IP address for the modem. This is done when the computer is turned back on in step 3 below.) 2 Plug one end of an Ethernet cable into one of the modem’s ETHERNET ports and plug the other end into the computer’s Ethernet port. 3 Turn on the computer. 4 Verify that your Internet connection is working.
Navigator) on each computer and try to connect to a familiar Web address. {There appears to be no discussion of setting up Static IP Addresses on the LAN side of the X6v in this document. There is a help page on the X6v that describes how to set the ATA portion of the device to a static IP first when the X6v’s LAN-side DHCP server is disabled. Possibly this is sufficient, but possibly we should place a note here that warns of this issue—HV} Congratulations! You have set up your wired devices.
Universal Plug and Play The X6v supports Universal Plug and Play (UPnP™). This means that other devices plugged into your computer or network (for example, a gaming application, router, or stand-alone firewall) that use UPnP should automatically detect the X6v and make the needed configurations for them to work together. There is no setup for you to do. If You Need Help Zoom has many Technical Support services available to its customers.
2 Setting Up Your Wireless Network This chapter discusses how to set up a wireless network using computers that have built-in wireless capabilities and/or a wireless adapter. Chapter 3 provides information about implementing network security. Note that for each computer added to your wireless network, you will need to take appropriate steps for setting up that computer. To do that, select one of the three possibilities for that computer below: 1.
utility to configure their device. If this is so, set up your computer’s wireless connection using the instructions on page 28 for Connecting a Wireless-enabled Computer to the X6v.
3. Some desktop and notebook computers may need a wireless network adapter installed. This can be a USB adapter, PC Card adapter, or PCI adapter. When you install the adapter, make sure that it is set to infrastructure or access point mode (NOT ad-hoc or peer-to-peer mode). If you need help installing your wireless adapter or setting its mode, refer to the documentation that came with it. After you install the adapter, see Connecting a Wireless-enabled Computer to the X6v on page 28.
computer and the X6v as described in the Troubleshooting Tips on page 125. 3 In the Successfully connected to [desired network] dialog box, you have three options. You can: • Select Save the network and Start this connection automatically if you always want to connect to the same network. Then click Close. The next time you start your computer you will automatically connect to the selected network.
Connecting a Windows XP Computer with Built-in Wireless Capabilities 1 On your Windows desktop, click the Start button then click Control Panel. 2 Double-click the Network Connections icon. 3 Right-click the Wireless Network Connection icon, then select Properties. 4 On the Wireless Network Connection Properties dialog box, select the Wireless Networks tab. Windows will automatically scan for available wireless networks in your area.
Important! If you want to add security to your network, please see Setting Wireless Security on page 31. Connecting a Wireless-enabled Computer to the X6v 1 Go to the wireless-enabled computer that you want to add to the network. The computer should have software that will let it perform a site search to scan for available wireless networks in your area.
¾ More than one wireless network may appear in the list. These are other wireless networks that are within range of your network. Your neighbors, for instance, may be within range of your network. Each wireless network has a channel associated with it. We recommend there be at least a five-channel difference between your network and those of your neighbors. Having less than a five-channel difference may result in interference with your connection. By default, the X6v uses channel 10.
Checking Your Settings If you ever need to check your wireless settings, you can do so from the Wireless Setup page. This page is available in the Zoom Configuration Manager by clicking the Wireless icon. The table below explains the settings: This setting… Lets you specify… Wireless Status Enable shows that your wireless network is up. Disable indicates that your wireless network is down. SSID The Service Set Identifier for your wireless network. By default, the SSID for the X6v is zoom.
3 Setting Wireless Security When you first set up your X6v wireless network, security is turned off by default. This means that your wireless signal is not encrypted and that anyone with compatible wireless technology can access your computer network and the Internet using your wireless connection. This chapter explains how to set up wireless security to protect your network and Internet connection. Overview To set up wireless security, you will create and enter a unique passphrase or an alphanumeric key.
Chapter 3: Setting Wireless Security 32
Setting Up Security Using WPA2 or WPA WPA2 and WPA use a passphrase that you choose and enter on the X6v and other wireless devices on the network (clients) to set up security. To use WPA2 or WPA, all of the wireless devices on your network must support that encryption method. 1 Check to see that all other clients that you plan to put on the network support WPA2 or WPA. If they do not, skip to Setting Up Security Using WEP. 2 Click the Wireless icon in the Zoom Configuration Manager.
numbers and letters. The Passphrase is case-sensitive and can be up to 8 characters. 4 Every wireless network client needs to be set individually by entering the Passphrase on all wireless devices on the network. Open the software that came with the device, which should be running on the computer where the device is installed. Find the configuration menu for security, choose WPA2 or WPA, and enter the Passphrase, exactly as you entered it on the X6v Wireless Setup page.
2 Check the box marked Passphrase and then choose and enter a Passphrase. You can enter a word or a phrase, or for greater security you can enter a combination of numbers and letters. The Passphrase is case-sensitive and can be up to 8 characters. If ALLof the wireless devices (clients) on the network are Zoom devices, go to step 3. If some or all or the devices are not Zoom devices, go to step 4.
4 If any or all of the other wireless devices on the network (clients) are not Zoom devices, you will enter one of the keys shown below the Passphrase on each client. You must enter the same key for each device. The key that you must use is the key corresponding to the Default Key number shown. If the number in the default key box is 1, use Key 1, and so on. You can choose the default key you prefer using the pull-down Default Key menu box. Now that you have a key, enter it for each client.
1/21/08: These are Hume's edits. 4 Setting Up VoIP Service This chapter covers the setup of the X6v for Internet telephone service, using the X6v’s built-in VoIP capabilities. To complete the installation, you need the following: • An account set up with a VoIP service provider. If your X6v did not come with an account set up, follow the instructions below, Using the Zoom Configuration Manager to set up VoIP service.
{It’s a little strange to introduce the Configuration Manager here, but someone who installed their X6v using the Wizard, and did not configure wireless security, would not have encountered the Configuration Manager up to this point—HV} b Open your Web browser and, in its address bar, type http://10.0.0.2 and then press the Enter key on your keyboard. b In the Enter Network Password dialog box, type the following user name and password in lowercase, then click OK.
To configure your X6v for a SIP account, fill in entries on this Your VoIP Account page, as required for your service. In most cases, you need only be concerned with the bolded entries.
Preferred Codecs By default codec negotiation is controlled by the selection Preferred Codecs under VoIP Parameters…Audio Settings. In some cases, you may wish to override those here.
Default emergency numbers routed via the PSTN To modify dialing behavior (for example, with respect to national numbers, etc.
In each case, click SAVE after you have made the changes you wish to make. You do not generally need to click Reboot in order for changes to take effect, unless you have made a change to an IP Address. This latter requires the SIP stack to restart, which is accomplished by executing a reboot. Now continue below with Firmware Upgrades. Firmware Upgrades The X6v is shipped with the latest firmware as of the shipment date. However, fresher code may have become available since shipment.
If your unit does not have the word TELCO on the front panel, continue with step 4. 3 For X6v units with a TELCO jack: Plug one end of the supplied telephone cord into the X6v’s TELCO jack and the other end into your home or office’s telephone jack, one where you would normally plug in a standard telephone. You may need to use a phone-jack adapter. If you have DSL service at that wall jack, you need to put an DSL filter between that jack and the X6v’s TELCO jack. Now continue with step 4.
Advanced Features - Controlling the X6v from Your Phone Your X6v has a number of features that relate to calls traveling through the Internet. These features can be controlled from the phone plugged into your X6v as described below. For all these commands you first take the phone off-hook and then enter the command. *55 Enable call waiting on all calls. When a call is waiting, you will hear a tone. You can then do a hook-flash to go back and forth between your 2 callers.
The commands above let you use a phone to directly control the X6v. Some VoIP service providers also let you control some of these features by using the setup screens for your account. Note also that these features apply only to VoIP calls, not calls that travel through the traditional phone network by way of your TELCO jack. Features for the traditional phone network are normally available from your traditional phone company.
5 The X6v and Online Gaming This chapter covers the set up of the X6v for online gaming with a desktop, notebook, Xbox® Live, or Playstation® 2. Do I Need to Do Anything? There are three cases where you need to set up your modem in order to play online games: • If you are using your computer to play a peer-to-peer or headto-head game over the Internet, you always have to set up the modem unless you linked up to your partner by going to a Web site.
• If you are using your computer to play a multi-player game and you want to host the game. Popular multi-player games include Half Life, Diablo II, Delta Force, Hexen II, Myth, Quake II, and Warcraft II, III. • If you are playing an online game using Xbox® Live or PlayStation® 2. In all three cases you will need to do the steps described in the next section, Setting Up the X6v for Online Gaming.
1 If you are using Xbox or PlayStation 2, connect the device to your modem with an Ethernet cable. On your TV screen, locate Network Settings and select Connect. 2 Click the Advanced Setup icon in the Zoom Configuration Manager.
3 On the Advanced Setup page, click the LAN Configuration button. Next click the Add DHCP Fixed Host button. The Create New DHCP Server Fixed Host page appears: 4 Before you can enter an IP address, you need to enter the MAC (Media Access Control) address of your computer or gaming system. Follow the next set of instructions for your gaming system to find the gaming system’s MAC address.
d In the Command Prompt or MS-DOS window (after C:\> or C:\WINDOWS>), type ipconfig, leave a space, then type /all It should look like this: ipconfig /all e Press Enter. The MAC address is displayed as the 12- digit Physical Address or Internet Adapter address. Write this address down and keep it handy. Now go to Step 5 on page 51 to assign the computer an IP address.
d On the Connection Test menu, select Advanced. The MAC address is displayed on the Advanced Broadband Settings screen. Write the address down and keep it handy. Continue with Step 5. 5 Now that you have determined the MAC address, you can assign your computer or gaming system an IP address. On the Create New DHCP Server Fixed Host page, make these entries: Setting Values IP Address Enter 10.0.0.50. If you are setting up more than one computer or gaming system, you should use different IP addresses.
Step 2: Setting Up a Virtual Server or DMZ You set up either a virtual server or a DMZ (Demilitarized Zone) so that the modem’s firewall won’t block the other players from your system during your gaming. The main difference between the virtual server and the DMZ is the amount of access someone has to your system. A virtual server will allow access to your computer on certain ports. A port is like a channel that is used by applications (such as games) to communicate on.
Setting Up a Virtual Server or DMZ on Your Computer Note: If you have third-party firewall software, such as the Windows XP firewall, installed on your computer, you may need to deactivate it before setting up the virtual server or DMZ. Otherwise your computer may block the ports you want to open. 1 Click the Advanced Setup icon.
3 Make the following entries: Setting Values Internal IP Address Enter the IP address that you specified on the Create New DHCP Fixed Host Server page. Protocol If you know your protocol (udp or tcp) and port number(s) from your game instructions, select the protocol from the list. If you do not know your protocol or port number(s), you need to set up your computer as a DMZ by selecting DMZ from the Protocol list. This will open up all ports on the computer to all communication over the Internet.
End Port If you designated your computer as a DMZ, you do not have to enter anything here. If you are playing another peer-to-peer or multi-player game, your game instructions should tell you what ports to enter here. To enter a number, you must enter tcp or udp in the Protocol box. If you only need to open one port, enter the same port number for both Start Port and End Port. If you need to open a range of ports, enter the starting port number of the range here. The highest supported port number is 65535.
Setting Up a DMZ on an Xbox® Live 1 Click the Advanced Setup icon. Then, click the Virtual Server/DMZ button to display this page: 2 On the Virtual Server/DMZ page, click the Add Virtual Server/DMZ link to display the Add Virtual Server/DMZ page: 3 Make the following entries: Setting Values Internal IP Address Enter the IP address that you specified on the Create New DHCP Fixed Host Server page. Protocol Select DMZ to enable your Xbox as a DMZ.
4 Click Save Changes and then Write Settings to Flash. 5 Update the Xbox Dashboard: Make sure you have your Xbox Live Starter Kit at hand. Insert the Xbox Live CD into your Xbox. Once the update is complete, the main menu will include a Xbox Live entry. 6 Insert the Xbox Communicator module into the Xbox Controller expansion slot (top slot). Then insert the headset plug into the Communicator module. 7 Activate your Xbox Live account: The Xbox Live CD should still be in your Xbox.
Setting Up a DMZ on a Playstation® 2 1 Click the Advanced Setup icon. Then, click the Virtual Server/DMZ button to display this page: 2 On the Virtual Server/DMZ page, click the Add Virtual Server/DMZ link to display the Add Virtual Server/DMZ page: 3 Make the following entries: Setting Values Internal IP Address Enter the IP address that you specified on the Create New DHCP Fixed Host Server page. Protocol Select DMZ to enable your Playstation as a DMZ.
6 Using Advanced Setup Advanced Setup is primarily for technically advanced users. For most people, the options that are set by default when the X6v is installed are sufficient. However, those who want or need to change the X6v settings can do so using the Advanced Setup page in the Zoom Configuration Manager. This chapter explains the advanced options and features of the X6v modem and how to apply them to your network.
Note: Users who want to set up Quality of Service (described in this section) can do so more easily using the Zoom Install Assistant.
Viewing the Advanced Setup Options You open the Advanced Setup page by clicking the Advanced Setup icon at the top of the Zoom Configuration Manager. The page opens and displays buttons organized into three groups: Configuration, Status, and Administration: Configuration Options When you click a Configuration button, a page opens to the option you selected. The following table describes each option and the tasks you can perform.
This button… Opens a page that lets you… Firewall Define an additional layer of security for the computers in your network. For example, if you create a DMZ interface using the Virtual Server/DMZ page (see below), you can enable the firewall filtering and add a security policy that blocks certain protocols from reaching the DMZ machine. DSL Configuration Adjust the DSL settings on your modem. Typically, you do not need to change these DSL settings unless instructed by your service provider.
This button… Opens a page that lets you… PPP Half Bridge Share the public IP address assigned by your ISP with a single PC on the LAN. This avoids problems caused by certain applications having to work through NAT (such as online games or FTP servers) and avoids the need to run a PPP software stack on the PC. UPnP (Universal Plug and Play) Connect automatically with other UPnP-enabled software and hardware.
This button… Opens a page that lets you… DSL Status View information, such as the DSL Line State, and Upstream and Downstream speeds. Wireless Status View information, such as your Link Speed, SSID, Default Channel, and Mac Address of your wireless computer. Ethernet Status View information about Rx (Receive) and Tx (Transmit) Packets. To see sample reports, go to page 101.
This button… Opens a page that lets you… Backup/Restore Config Save your current configuration settings so that they may be restored at a later time. Diagnostic Tests Run a diagnostic test to help isolate any problems you may be having. Using the WAN Configuration Settings When do I need the WAN Configuration page? The WAN Configuration page contains critical information about your Wide Area Network (WAN), DSL setup, and Internet access.
WAN Configuration page The table on the next page describes the settings on the WAN Configuration page and the values that you can enter. After you enter your values, click Save Changes and then Write Settings to Flash.
Note: The table shows settings in addition to the ones shown in the picture. Depending upon your protocol setting, your WAN configuration may have all or only some of the settings shown in the table. Setting Description Protocol (Internet Connection type) Your Internet Service Provider supplies this value. If your service provider instructs you to use 1483 Bridged mode, select 1483 Bridged + NAT to take advantage of your modem’s advanced routing and firewall features.
Setting Description Disconnect timeout The amount of time before the PPP connection drops if there is no activity. A value of 0 means stay connected even if your network stays idle. Authentication The type of authentication protocol used during the negotiation of the PPP connection. This protocol may be specified by your ISP. One option, CHAP (Challenge Handshake Authentication Protocol), encrypts your user name and password during the negotiation. Password Authentication Protocol does not.
Setting Description IP Address, Subnet Mask, Default Gateway, and DNS If you are using a Static IP address, enter the values for IP Address, Subnet Mask, Default Gateway, and DNS server that your service provider gave you. You must also be using the 1483 protocol. Ethernet Filter Type Specifies the type of Ethernet filtering that is performed by the bridge interface. AllAllows all types of Ethernet packets through the port. Ip-Allows only IP/ARP types of Ethernet packets through the port.
Setting Description RIP RIP is an Internet protocol that you can set up to share routing table information with: • LAN devices that support RIP • Remote networks connected via the DSL line • Your ISP’s location Most small home or office networks do not need to use RIP since they have only one router and one path to an ISP. In these cases there is no need to share routes because all Internet data from the network is sent to the same ISP gateway.
Using the Ethernet Configuration Settings Do I need to change my Ethernet settings? The Ethernet Configuration page contains information about the Ethernet ports on your DSL modem. Typically you should not need to change these settings. However, if you are having problems establishing your Ethernet connection, you may need to change the Speed/Duplex value to match that of the Ethernet NIC in your computer.
Setting Description Linked A check mark indicates that the Ethernet port is connected. Speed/Duplex If you are having problems establishing your Ethernet connection, try setting the Speed/Duplex value to match that of the Ethernet NIC in your computer. Setting Up a Static Routing Table Do I need static routing? Most users do not need to set up static routes. The default route used in your modem will forward all packets correctly.
Here is a picture of the Static Routes page: The following table describes Routing Table settings. If you change any of the settings, click Add, and then Write Settings to Flash. Setting Description Existing Routes This table shows the existing Static routes set up on your DSL Modem. Destination Enter the subnet IP address of the destination. Gateway Enter the Gateway IP address of your destination’s subnet. The HOP gateway must be on the same subnet as the modem.
Adding Extra Security with Advanced Firewall Filtering Do I need extra security? Setting up advanced firewall security provides an additional layer of security. For example, if you create a DMZ interface for gaming using the Virtual Server/DMZ page, you can enable the firewall filtering and add a security policy that blocks IP addresses, ports, aliases, and certain protocols from reaching the DMZ machine. When you use the Advanced Firewall Filtering feature, you will move through multiple screens.
2 Important! Do not Enable Advanced Firewall Filtering on the Firewall Configuration page until you create your security policy. Otherwise, if you Enable Firewall Filtering before you create your policy, you will block all outgoing and incoming traffic. To set up your policy, click the link to Security Policy Configuration and open the page. 3 Choose the Policy Type that you want then click the Policy Rules link. You can set one of three Policy Types.
4 Click the Policy Rules link of the Policy Type that you want. The Firewall Add Filter Rules page opens. Click the Add Policy Rule link.
You use the settings on the Firewall Add Policy Rule page to configure your firewall security. In setting your criteria or rules, it is important to know whether you want to block traffic or allow traffic into your network. This is controlled by the Traffic Inbound and Traffic Outbound settings where you choose Allow or Block. After you determine what you want to do, you then fill in the other settings to specify what it is that you want to block or allow.
6 Click Save Changes then Write Settings to Flash. 7 Go back to the Firewall Configuration page and select Enable. Then click Write Settings to Flash.
Setting Security Logging What is security logging? Security logging is a list of events (computer activity and user activity) that alerts you to potential security issues. Based on the Level selected, you can record all or some of these events. It also lets you examine the effectiveness of your blocking and intrusion detection. You can set the level of importance of the logged event and receive alerts if particular IP addresses are trying to gain access to your network.
Configuring Intrusion Detection What is intrusion detection? Intrusion detection protects your network from hackers who use the Internet to damage your network. Your modem’s default Intrusion Detection setting should work fine for most hacker attacks, but there is additional functionality that you can set up.
The following table shows you the values you can enter: Setting Description Use Blacklist Blacklisting denies an external host access to your computer/network if an intrusion from a host has been detected. Access to the network is denied for ten minutes. Victim Protection Block Duration The length of time that packets destined for the victim of a spoofing attack are blocked. Use Victim Protection Protection for your system against broadcast pings.
Adding a DNS Server Name Do I need to add a DNS server name? Typically you should not need to enter a DNS server name as it is assigned automatically when your connection is established. However, your ISP may instruct you to enter an IP address for a DNS server name. Here is a picture of the DNS page where you add the IP address: The following table shows you the values to enter. After you enter the value, click Add, then Write Settings to Flash.
Creating a Virtual Server or a DMZ Do I need to create a virtual server or DMZ? By default, your modem uses NAT to hide your computers from users on the Internet; however, there may be times when you want to allow access by outside users to a computer on your network. For instance, you would want to allow access if a computer in your network is hosting Internet games or running a web server.
The following table shows you the values you can enter. After you enter the value, click Save Changes, then Write Settings to Flash. Setting Description Internal IP Address The IP address of the computer where you will set up the virtual server or DMZ. Note: You should use fixed IP mapping to ensure that the computer you are setting up as the virtual server or DMZ is always assigned the same IP address by your modem's DHCP server.
connection, you may want to change a couple of the settings on the DSL Configuration page.
Here is a picture of the DSL Configuration page where you change your settings: The following table shows you the values to enter. After you enter the values, click Save Changes, then Write Settings to Flash. Setting Description BitSwap Enables or disables bit swapping in both upstream and downstream directions. If you experience frequent connection drops, it may help to change the bit swap settings. BitSwapUp Enables or disables upstream bit swapping.
Changing Your LAN Settings When would I need to change my LAN settings? DHCP (Dynamic Host Configuration Protocol) is a protocol that enables your modem to manage the assignment of IP addresses to computers and devices on your Ethernet (LAN) network. Enabling DHCP on your modem allows it to assign temporary IP addresses to your computers whenever they connect to your network. You can control the amount of time that lapses before a new address is issued or renewed.
The following table shows you the values to enter. After you enter the values, click Save Changes, then Write Settings to Flash. Setting Description IP Address The IP address of your modem. Subnet Mask The modem's subnet mask address. Status You should leave this setting on Enable. Disable would require you to set up fixed IP addresses for all of the devices in your network.
Creating a Fixed IP Address How do I create a fixed IP address? You create a fixed IP Address for a computer on your network using the DHCP Server Fixed Host page. The button to this page is found on the LAN Configuration page. You will want to create a fixed IP Address if you are setting up a computer, Xbox, or Playstation for gaming. To create a fixed IP address, see steps 2-6 in Step 1: Choosing an IP Address for Gaming on page 47.
Assigning a Half Bridge Device When would I assign a half bridge device? Assigning a PPP Half Bridge assigns a public IP address to a computer that you choose so you can bypass the modem’s NAT feature and open up all ports on your computer. You may want to do this if you are using an application that requires multiple ports on a computer in your network. Some examples are video conferencing applications, gaming applications, and instant messaging.
Enabling or Disabling UPnP Universal Plug and Play (UPnP) with Internet Gateway Device (IGD) protocol is installed in X6v units when they are shipped by Zoom. Change this setting only if you have a good reason to do so. To change the status of Universal Plug and Play, on the Advanced Setup page click UPnP: Setting Description Enable UPnP IGD Function Select this check box to enable or disable Universal Plug and Play with Internet Gateway Device (IGD) protocol. By default UPnP is enabled.
Assigning Ports to a PVC Normally you should not change Per Port PVC (Permanent Virtual Circuit) settings unless your ISP tells you to do so. If you have more than one PVC set up, you can use this feature to assign Ethernet ports to the additional PVC(s). Per Port PVC is typically used to assign different video streams to particular Ethernet ports. To assign ports to a PVC, on the Advanced Setup page click Per Port PVC: Click Edit to assign a port or ports to Vlan Group 2.
Setting Description WLAN If you are assigning a wireless device – for example, a wireless set-top box for your television set – to an additional PVC, select this check box to assign PVC 1 to the X6’s wireless port. This port will no longer be assigned to PVC 0. Ethernet Port If you are assigning a wired device to PVC 1, select the ETHERNET port or ports. These ports will no longer be assigned to PVC 0. PVC Select the PVC number.
Changing HTTP and Telnet Ports This feature lets you change the default X6v ports for Internet and Telnet traffic. If, for example, you are running another Internet server on the network and that server is using Port 80, you need to assign a different port to the X6v to avoid a conflict. To assign Internet (HTTP) or Telnet ports, on the Advanced Setup page click Port Settings: Setting Description HTTP Port Enter a port number. (The default is 80.) Telnet Port Enter a port number. (The default is 23.
Filtering Out MAC Addresses Most users will not need this feature. However, if there is a PC or other device on the X6v network that you don’t want using the Internet, you can use MAC address filtering to deny the device Internet access. (That computer or device will still be able to communicate with other devices on the LAN, such as printers.
Click this link to display the associated MAC address information in the top half of the screen, where you can edit it or delete it from the MAC Filters List. MAC Filters List Edit/Delete Click this link to edit or delete the associated MAC address information. To delete, click the Reset button in the top half of the screen. Click Save Changes and then Write Settings to Flash to save the MAC Filters List to permanent memory.
Managing Access to Services To change access settings, on the Advanced Setup page click Management Control: X6v services Setting Description LAN Access If a check box is selected, the associated service is enabled for local network users. The default for all services is Enabled. WAN Access Select a check box to enable the associated service for remote network users. By default, all the services are Disabled for remote users.
Configuring Quality of Service Quality of Service (QoS) helps guarantee upstream bandwidth for applications that require fast and dependable throughput. For example, QoS can slow down a photo upload so a phone call can proceed without garbling, and/or a gamer can enjoy faster response time. With QoS you can assign each of the four ETHERNET ports and the wireless port a priority of High, Medium or Standard. High priority ports together share a guaranteed percentage of upstream bandwidth, typically 70%.
Note that on the QoS screen, Port 1 is the Ethernet port labeled ETHERNET 1 on the X6v back panel. Port 2 is ETHERNET 2, and so forth. Setting Description Do you want to turn on QoS . . . .? If you click YES to assign priorities to the X6’s ETHERNET and wireless ports, by default ETHERNET port 1 is set to High Priority, ETHERNET port 2 is set to Medium Priority, and ETHERNET ports 3 and 4 as well as the wireless port are set to Standard priority. These default settings can be changed. The default is NO.
Setting Description What guaranteed bandwidth should High Priority Ports share? The default is 70%. You can enter a different whole number percent. The High Priority and Medium Priority percentages together must be less than 100. Note: Standard Priority ports must have at least 1% of the upstream bandwidth. What guaranteed bandwidth should Medium Priority Ports share? The default is 20%. You can enter a different whole number percent.
TR-069 The TR-069 option opens the Configure CWM Parameters page, where you can allow an Access Control Server (ACS) to control and configure your X6v.CWM stands for CPE WAN Management protocol. This feature must be supported by your service provider and should be used only if the provider instructs you to enable it. Setting Description CWM Status When set to true, enables the CWM protocol. When set to false (the default), disables CWM.
Make the following entries: Setting Description URL URL of the Access Control Server (ACS) the X6v will communicate with. Username ACS server user name Password ACS server password Periodic Inform Enable Specifies whether or not (true or false) the X6v must periodically send information to the ACS server. Periodic Inform Interval (in seconds) Specifies the time interval between X6v information calls to the ACS.
Connection Request Password Specifies the X6v password that will authenticate an ACS making a connection request to the X6v.The default is welcome. Upgrades Managed If set to true, specifies that the ACS server will manage upgrades for the X6v. After you make your entries, click Save Changes and then click Return to Configure CWM Parameters page.
Monitoring DSL, Wireless, and Ethernet Status How should I use the DSL, Wireless, and Ethernet Status Reports? These reports are useful tools for evaluating your system and for troubleshooting. Should a problem arise, a Technical Support Representative may ask you for the information that is contained in the reports.
DSL Status Report Here is a picture of the DSL Status Report: The DSL Line State tells you where your modem is in the connection process. The three states are Training, Handshake, and ShowTime. A line state of ShowTime shows that your modem has established a physical connection to the DSLAM (DSL Access Multiplexer – a device used in the process of connecting your computers, and/or network to the Internet). Training is at the beginning of the connection and Handshake is right after Training.
Ethernet Status Report Here is a picture of the Ethernet Status Report: The Ethernet Status Report gives you information about the receive (Rx) and transmission (Tx) rates of packets.
Changing Your Password When should I change my password? For added protection of your X6v settings, you should change the Zoom login password after you have logged into the Zoom Configuration Manager. Here is a picture of the page where you enter your Old Password and New Password: Enter a new password with a minimum of 8 characters (A-Z upper and lower case, 0-9). Be sure to write your new settings to Flash, and to remember your new password.
Restoring Factory Settings When would I need to restore my factory settings? Should you forget your password, you can restore your modem to the factory settings. This will restore the admin/zoomDSL login to the Zoom Configuration Manager on your computer. You can login using the Zoom login and then change your password. Here is a picture of the Restore Factory Settings page: Follow the instructions on the page to reset your DSL modem to its original firmware.
Backing Up and Restoring Your Configurations When would I need to back up and restore my configuration settings? It is a good idea to back up your configuration settings after you set up the X6v, and also before you upload new firmware. Then if the update overwrites your configurations, you can put them back using the Restore option. You may also want to back up your configurations so you can use them to set up the same configurations in other modems.
Updating Your Firmware How do I update my firmware? Periodically you may want to update the firmware on your X6v modem. To do this, you download the Image file from the Zoom Web Site to your computer. You then use the Firmware Update option to upload the file to your modem. Important! It is recommended that you backup your modem’s configurations before you upload the firmware. (See Backing Up and Restoring Your Configurations on page 109).
Appendix A DSL Internet Settings Tables Below are two tables, one for the USA and one for other countries. These tables are for customers whose service providers do not supply them with DSL settings. Many DSL providers use different settings depending on the region where they are operating. This is why there may be more than one setting for your service provider. If you refer to the tables and there is more than one listing for your service provider, the most common is labeled (1), the next (2), and so on.
Table A: USA Service Provider VPI VCI Encapsulation AllTel (1) AllTel (2) AT&T (1) AT&T (2) AT&T (3) August.net (1) August.
Table B: Countries Other Than the USA Service Provider VPI VCI Encapsulation Australia-Telstra Argentina-Telecom Argentina-Telefonica Belgium-DSL Office Belgium-Turboline Bermuda (1) Bermuda (2) Bolivia (1) Bolivia (2) Brazil- 3 Corp (1) Brazil- 3 Corp (2) Brazil-Brasil Telcom Brazil-Telefonica Brazil-Telmar Brazil-South Region Colombia-EMCALI Costa Rica Denmark-Cybercity, Tiscali France (1) France (2) France (3) France (4) France (5) Germany Hungary Hungary-Sci-Network Iceland-Islandssimi Iceland-Siminn
Table B (Continued): Countries Other Than the USA Service Provider VPI VCI Encapsulation Spain- Albura, Tiscali Spain- Colt Telecom, Ola Internet Spain -EresMas, Retevision Spain-Knet Comunicaciones S.L.
Appendix B Front and Back Panels The following table describes each LED on the front panel. LED Description POWER Green when the X6v is plugged into a power source. Red when a self test error is found. ETHERNET Lights if any Ethernet port of the X6v is plugged into the Ethernet port of a powered-up device. Blinks when data is sent. Additional lights for each Ethernet port are on the back of the X6v. WLAN Lights when the Wireless Local Area Network is running and enabled. Blinks when data is sent.
Appendix B: Front and Back Panels 116
The following table describes the back panel. Port or Button Description Turns the X6v on or off. POWER ETHERNET 1 ETHERNET 2 ETHERNET 3 ETHERNET 4 RESET DSL Port to connect the unit to the X6’s power cube. Ethernet ports that can connect the unit to an access point, a network hub, or the Ethernet port of a computer. The X6v has four Ethernet ports. Each port has a yellow and a green light above it. The yellow light turns on when the port is connected to a 100 megabit per second Ethernet port.
Appendix C TCP/IP Network Settings If you are using a Macintosh or Linux computer, you must ensure that your computer’s TCP/IP network settings are configured properly. Otherwise you will not be able to connect to the Internet. Note: If you are using a Windows computer, you do not have to configure the TCP/IP settings. This is because your Windows computer will automatically configure them for you. Only Windows users who are troubleshooting the X6v will need to verify the TCP/IP settings.
Macintosh TCP/IP Settings How you configure your Macintosh computer’s network settings differs, depending on your Mac OS. For OS X, follow the instructions below. Otherwise go to page 120. Mac OS X 1 From the Dock, choose System Preferences and then Network to display the Network pane. (For OS X 3, you also have to click the Configure button.) 2 Ensure that Automatic is selected from the Location list box. 3 Under the Show drop-down tab, choose Built-in Ethernet.
Mac OS 7.6.1 - 9.2.2 1 From the Apple menu, choose Control Panels and then TCP/IP to display the TCP/IP Window. 2 Under Connect via:, select Ethernet built-in. 3 Under Configure:, select Using DHCP Server. Do not enter anything in the DHCP Client ID field. 4 Close the TCP/IP Window. You will be asked if you want to save the changes. Click Save. 5 Continue with Establishing Communication on page 14.
Linux TCP/IP Settings The instructions for setting up boot-time DHCP vary dramatically by distribution, so you may want to refer to your particular version’s documentation. Once you have followed the instructions for your Linux system, continue with Establishing Communication on page 14. Note: If you have more than one network card installed, you will need to pick distinct Ethernet identifiers for each (eth0, eth1, eth2, and so forth).
Windows TCP/IP Settings How you configure your Windows computer’s network settings differs, depending on your operating system. Go to the section that corresponds to your Window’s operating system. Note: If you are using a Windows computer, you do not have to configure the TCP/IP settings. This is because your Windows computer will automatically configure them for you. Only Windows users who are troubleshooting the X6v will need to verify the TCP/IP settings.
¾ If you are using a static IP address: Ensure that Use the following IP address and Use the following DNS server addresses are selected and that the correct IP address, Subnet mask, Default gateway, and Preferred DNS server values appear. Windows 2000 1 Open the Internet Protocol (TCP/IP) Properties dialog box. d From the desktop, click the Start button, point to Settings, then Network and Dial-up Connections. e Right-click the Local Area Connection icon, and select Properties.
Windows 98/Me 1 Open the Internet Protocol (TCP/IP) Properties dialog box. g From the desktop, click the Start button, point to Settings, then Control Panel. h Double-click the Network icon to display the Network dialog box. i Select your NIC card’s TCP/IP entry (it should include TCP/IP in it, but not AOL, Dial-up, or Adapter) and click the Properties button and then click OK.
Appendix D Troubleshooting The following are some problems you may experience and some possible solutions to remedy the situation. Problem My X6’s DSL light is solidly lit, but I cannot connect to the Internet. Solution First, perform a power cycle on your computer and the X6v.Take the following steps in the order given: 1 Turn off the computer. 2 Turn off your X6v and wait a few seconds. 3 Turn the X6v back on. 4 Turn on the computer.
boxes provided. Click Save Changes and Write Settings to Flash. ¾ If you manually configured your modem, open the Basic Setup page, ensure that MANUAL is selected, and then enter the correct Username and Password in the boxes provided. Click Save Changes and Write Settings to Flash. • Verify that your service provider’s DSL connection is functioning properly. (Place a call to your service provider’s customer support department to verify this.
• Verify that the jack the phone cord is connected to is enabled for DSL service. Check with your service provider. • Your phone cord may be defective. Replace the phone cord with a known good one. • Check that you have phone filters on all the phones and fax machines using the same DSL line as the X6v.These devices can produce noise and interfere with your DSL connection when they are off-hook. Problem I cannot log into the Zoom Configuration Manager. I have typed http://10.0.0.
¾ For Windows 95/98/Me: From the desktop, click the Start button and the point to Run. Type winipcfg, and click OK. In the subsequent dialog box, make sure the NIC adapter is highlighted in the drop-down list, click Renew, and then click Release. Then type 10.0.02 into your browser’s address bar, and the Network Password box should display.
Solution The problem is most likely with your network device (such as a wireless access point, router, hub, or switch). Check these items: • Try rebooting each computer on your network. For example, if you are using a router, reboot each computer that is connected to the router. This will allow for the computers to release and renew their IP addresses. • If you are using a wireless access point or a router, verify that the device is using Dynamic Host Configuration Protocol (DHCP).
Appendix E Configuring Your Web Browser Important! This section is for Windows computers only. If you are using a Macintosh or Linux computer, your browser is already configured properly. However, you must ensure that your computer’s TCP/IP settings are configured properly. See Macintosh TCP/IP Settings on page 119 or Linux TCP/IP Settings on page 121 for instructions on how to do this.
Configuring Internet Explorer The following instructions are for Internet Explorer Version 5.0 or later. (If you do not have this version, you can get a free upgrade from Microsoft Corp. If you are not sure what version you have, open Internet Explorer and from the Help menu, choose About Internet Explorer. The version number is directly below the Microsoft Internet Explorer logo. You can ignore all the numbers after the period following the first digit.
Connection Type dialog box, select Connect to the Internet, then click Next. c. On the Getting Ready dialog box, select Set up my connection manually, then click Next. d. On the Internet Connection dialog box, select Connect using a broadband connection that is always on, then click Next. e. On the Completing the New Connection Wizard dialog box, click Finish. dialog box, select I connect through a local area network (LAN), then click Next. c.
Configuring Netscape Navigator The following instructions are for Netscape Navigator Version 7.2. (If you do not have Version 7.2, you can get a free upgrade from Netscape Communication Corp. If you are not sure what version you have, open Netscape Navigator and from the Help menu, choose About Netscape. The version number is at the top of the screen.) 1 Double-click the Netscape Navigator icon on your desktop to open the browser.
Appendix F Wireless Channels by Country For most countries channels 1-13 are normal for private wireless networks. The following table shows countries known to use channels other than 1-13 for private wireless networks. Country France Israel Japan Taiwan USA Channels 10-13 4-9 1-13 14 (802.
Appendix G Regulatory Information U.S. FCC Part 68 Statement This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. The unit bears a label on the back which contains among other information a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. This equipment uses the following standard jack types for network connection: RJ11C. This equipment contains an FCC compliant modular jack.
FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. U.S. FCC Part 15 Emissions Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
1947-B 27465 ©2007
Declaration of Conformity Declaration of Conformity Conformiteitsverklaring van de EU Konformitätserklärung Dichiarazione di conformità Declaração de Conformidade Konformitetsdeklaration Overensstemmelseserklæring Déclaration de conformité ∆ήλωση Συµµόρφωσης Deklaracja zgodności Declaración de conformidad Cam kết về sự tuân thủ ở Châu Âu Manufacturer/Producent/Fabrikant/ Constructeur/Hersteller/Κατασκευαστής/Fa bbricante/ Fabricante/Tillverkare/Nhà sản xuất Zoom Technologies, Inc.
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