G4 Pro Series User Manual User Manual G4 Pro Date: March 2022 Doc Version: 1.1 English Thank you for choosing our product. Please read the instructions carefully before operation. Follow these instructions to ensure that the product is functioning properly. The images shown in this manual are for illustrative purposes only. For further details, please visit our Company’s website www.zkteco.com. P a g e |1 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
G4 Pro Series User Manual Copyright © 2022 ZKTECO CO., LTD. All rights reserved. Without the prior written consent of ZKTeco, no portion of this manual can be copied or forwarded in any way or form. All parts of this manual belong to ZKTeco and its subsidiaries (hereinafter the "Company" or "ZKTeco"). Trademark is a registered trademark of ZKTeco. Other trademarks involved in this manual are owned by their respective owners.
G4 Pro Series User Manual ZKTeco in no event shall be liable to the user or any third party for any incidental, consequential, indirect, special, or exemplary damages, including, without limitation, loss of business, loss of profits, business interruption, loss of business information or any pecuniary loss, arising out of, in connection with, or relating to the use of the information contained in or referenced by this manual, even if ZKTeco has been advised of the possibility of such damages.
G4 Pro Series User Manual About the Company ZKTeco is one of the world’s largest manufacturer of RFID and Biometric (Fingerprint, Facial, Finger-vein) readers. Product offerings include Access Control readers and panels, Near & Far-range Facial Recognition Cameras, Elevator/floor access controllers, Turnstiles, License Plate Recognition (LPR) gate controllers and Consumer products including battery-operated fingerprint and face-reader Door Locks.
G4 Pro Series User Manual Document Conventions Conventions used in this manual are listed below: GUI Conventions For Software Convention Bold font > Description Used to identify software interface names e.g. OK, Confirm, Cancel. Multi-level menus are separated by these brackets. For example, File > Create > Folder. For Device Convention Description <> Button or key names for devices. For example, press . [] Window names, menu items, data table, and field names are inside square brackets.
G4 Pro Series User Manual Table of Contents 1 OVERVIEW ............................................................................................................................................. 9 2 INSTRUCTIONS FOR USE..................................................................................................................... 10 2.1 HOW TO SCAN THE QR CODE? .............................................................................................................. 10 2.
G4 Pro Series User Manual 8 USB MANAGEMENT ............................................................................................................................ 62 9 ALARM MANAGEMENT ....................................................................................................................... 63 9.1 ADD ALARM ............................................................................................................................................. 63 9.2 DELETE ALARM .....................
G4 Pro Series User Manual APPENDIX 1 .......................................................................................................................................... 100 REQUIREMENTS OF LIVE COLLECTION AND REGISTRATION OF VISIBLE LIGHT FACE IMAGES....... 100 REQUIREMENTS FOR VISIBLE LIGHT DIGITAL FACE IMAGE DATA ....................................................... 101 APPENDIX 1 ...................................................................................................................
G4 Pro Series User Manual 1 Overview G4 Pro Series is a fully upgraded version of the Visible Light Facial Recognition Terminal, using intelligent engineering facial recognition algorithms and the latest computer vision technology. It supports both facial and palm verification with large capacity and speedy recognition, also intergrated QR Sensor support QR code with Mobile APP, as well as improves security performance in all aspects.
G4 Pro Series User Manual Special Functions Mask detection Body temperature detection Temperature Measurement Distance: 30cm to 120cm (0.98ft to 3.94ft) Temperature Measurement Accuracy: ±0.3°C (±0.54°F) (Tested at a distance of 80cm (2.63ft) under 25°C (77° F) temperature) Temperature Measurement Range: 20°C to 50°C (68°F to 122°F) 2 Instructions for Use Before getting into the Device features and its functions, it is recommended to be familiar to the below fundamentals. 2.
G4 Pro Series User Manual 2.2 Standing Position, Facial Expression The recommended distance The distance between the device and a user whose height is in a range of 1.55m to 1.85m is recommended to be 0.3 to 2.5m. Users may slightly move forward or backward to improve the quality of facial images captured. Recommended Standing Posture and Facial Expression NOTE: Please keep your facial expression and standing posture natural while enrolment or verification. 2.
G4 Pro Series User Manual NOTE: Place your palm within 30 to 50cm of the device. 2.4 Face Registration Try to keep the face in the centre of the screen during registration. Please face towards the camera and stay still during face registration. The screen should look like this: Correct face registration and authentication method Recommendation for registering a face When registering a face, maintain a distance of 40cm to 80cm between the device and the face.
G4 Pro Series User Manual If you do not follow the instructions on the screen, the face registration may take longer or may fail. Be careful not to cover the eyes or eyebrows. Do not wear hats, masks, sunglasses, or eyeglasses. Be careful not to display two faces on the screen. Register one person at a time. It is recommended for a user wearing glasses to register both faces with and without glasses.
G4 Pro Series User Manual 2.6 Standby Interface After connecting the power supply, the device displays the following standby interface. NOTE: 1. Tap on the button to enter the personnel ID Input screen. 2. Tap on the button to enter the main menu. 3. If a super administrator has already been registered for this device, you will need the permission of the super administrator to enter the main menu. P a g e | 14 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
G4 Pro Series User Manual 2.7 Virtual Keyboard NOTE: 1. 2. Press [?123] to switch to the numeric and symbolic keyboard. Click the input box, virtual keyboard appears. 2.8 Verification Mode 2.8.1 QR Code Verification In this verification mode, the device compares the QR code image collected by the QR code collector with all the QR code data in the device.
G4 Pro Series User Manual 2.8.2 Facial Verification 1:N (One to Many) Facial Verification Mode 1. Conventional verification In this verification mode, the device compares the collected facial images with all face data registered in the device. The following is the pop-up prompt of a successful comparison result. P a g e | 16 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
G4 Pro Series 2. User Manual Enable temperature screening with infrared ★ When the user enables the Enable temperature screening with infrared function, during user verification, in addition to the conventional verification method, the user's face must be aligned with the temperature measurement area to measure the body temperature before the verification can be conducted. The following are the popups of the comparison result prompt interface.
G4 Pro Series 4. User Manual Display Thermodynamics Figure ★ When the user enables the Display Thermodynamics Figure function, the thermal image of the person is displayed in the upper left corner of the device, while verification. As shown in the images below: NOTE: The temperature measurement data is only for reference, and not for any medical purposes. P a g e | 18 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
G4 Pro Series User Manual 1:1 (One to One) Facial Verification Mode In this verification mode, the device compares the face captured by the camera with the facial template related to the entered user ID. Press on the main interface and enter the 1:1 facial verification mode and enter the user ID and press [OK].
G4 Pro Series Select the User Manual icon to enter the face verification mode. After the prompt "Please verify your face ", adjust your face in the center of the device screen for face verification. Below are the sample for successful and unsuccessful verification: Successful Verification P a g e | 20 Failed Verification Copyright©2022 ZKTECO CO., LTD. All rights reserved.
G4 Pro Series User Manual 2.8.3 Palm Verification 1:N (One to Many) Palm Verification Mode This verification mode compares the palm image collected by the palm module with all the palm data template in the device. The device will automatically distinguish between the palm and face verification mode. Place the palm in the area that can be collected by the palm module, so that the device will automatically switch to palm verification mode.
G4 Pro Series User Manual If the user has registered face, card, password and fingerprint★ in addition to palm, and the verification method is set to face/ palm/ card/ password/ fingerprint★ verification, the following screen will appear. Select the icon to enter the palm verification mode. After the prompt "Please swipe your palm to verify! ", adjust your palm in the center of the device screen for palm verification. P a g e | 22 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
G4 Pro Series User Manual Below are the sample for successful and unsuccessful verification: Successful Verification P a g e | 23 Failed Verification Copyright©2022 ZKTECO CO., LTD. All rights reserved.
G4 Pro Series User Manual 2.8.4 Card Verification 1: N (One to Many) Card Identification To enter 1: N card identification mode, please place the registered card on the card reader. 1:1 (One to One ) Card Verification Press on the main interface and enter the 1:1 card verification mode and enter the user ID and press [OK].
G4 Pro Series Select the User Manual icon to enter the card verification mode. After the prompt "Please swipe your card to verify ". Below are the sample for successful and unsuccessful verification: Successful Verification P a g e | 25 Failed Verification Copyright©2022 ZKTECO CO., LTD. All rights reserved.
G4 Pro Series User Manual 2.8.5 Password Verification When a user inputs his/her user ID and password into the device, the data will be compared to the user ID and password of that user pre-stored in the system. This process is recommended for administrator users. Press on the main interface and enter the 1:1 password verification mode and enter the user ID and press [OK].
G4 Pro Series User Manual Below are the sample for successful and unsuccessful verification: Successful Verification Failed Verification 2.8.6 Fingerprint Verification★ 1: N (One to Many) Fingerprint Identification This method compares the fingerprint of the user that is being pressed onto the fingerprint reader with all the fingerprint data that is pre- stored in the device. To enter fingerprint identification mode, simply tap your finger on the fingerprint reader.
G4 Pro Series User Manual 1:1 (One to One ) Fingerprint Verification In this verification mode, the device compares the fingerprint that is being pressed onto the fingerprint reader with the fingerprint templates associated with the respective User ID. This method can be used when the system has trouble in recognizing the user's fingerprints. Press on the main interface and enter the 1:1 fingerprint verification mode and enter the user ID and press [OK]. P a g e | 28 Copyright©2022 ZKTECO CO.
G4 Pro Series User Manual If the user has registered face, palm, password and card in addition to fingerprint and the verification method is set to face/ palm/ card/ password/ fingerprint★ verification, the following screen will appear. Select the icon to enter the fingerprint verification mode. After the prompt "Please verify your fingerprint ". P a g e | 29 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
G4 Pro Series User Manual Below are the sample for successful and unsuccessful verification: Successful Verification Failed Verification 2.8.7 Combined Verification To increase security, this device offers the option of using multiple forms of verification methods.
G4 Pro Series User Manual Procedure to set for Combined Verification Mode Combined verification requires personnel to register all the different verification method. Otherwise, employees will not be able to successfully verify the combined verification process. For instance, when an employee has registered only the face data, but the Device verification mode is set as “Face + Password”, the employee will not be able to complete the verification process successfully.
G4 Pro Series User Manual 3 Main Menu On the Standby interface, tap on to enter the Main Menu. Function Description Menu Function User Management To Add, Edit, View, and Delete the basic information about a User. Access Control To set the parameters of the lock and the relevant access control device Access control options, time rules, holiday settings and anti-passback setup.
G4 Pro Series User Manual NOTE: 1. If the device does not have a super administrator, any user can enter the menu by tapping the key. 2. After a super administrator has been set on the device, ID verification will be required to enter the menu. Once password verification is successful, users can enter the menu. 3. To ensure the security of the device, we recommend registering an administrator the first time you use this device. For detailed operating instructions, please see section Add User.
G4 Pro Series User Manual Register Basic User Information On the New User interface, tap User ID and enter the unique identification number, and then tap Username and enter the username. NOTE: Name: The maximum length of characters is 24. User ID: The user’s ID can contain 1-9 digits by default. If you need an external reader to swipe the card, please set the card number as the id number. User ID can be modified before first login, but cannot be modified once logged in.
G4 Pro Series Tap on User Manual the button on the bottom to successfully add the captured photo. User Role This device has two types of user privileges that is Normal User and Super Administrator. If a Super Administrator exists on the device, Normal Users can only login and view their accounts using different verification modes that have already set for the user. But a Super Administrator will have more privileges like access to the main menu and will also have the same access as the Normal user.
G4 Pro Series User Manual On the User Management interface, tap on the required username from the user list to set the user privilege. On the “User Information” interface, tap [User Roles], and then tap [Normal User] or [Super Administrator] to set the required privilege. P a g e | 36 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
G4 Pro Series User Manual NOTE: When a user is given super administrator privileges, entering the main menu will require ID verification. The verification process depends on the verification method that was used during user registration. See the description in section “Verification Mode”. Register Verification Modes The different verification modes are used to verify user login. The verification mode includes registration of palm, face, password, fingerprints★, or card number of a user.
G4 Pro Series User Manual Register Card Number On the New User interface, tap Card Number to enter the card number registration page. On the Register a card number interface, swipe the card to register. And once a successful prompt is displayed, tap Save to update the card details. P a g e | 38 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
G4 Pro Series User Manual Register Password On the New User interface, tap Password to register password. On the Enter the password field enter the password, then on the Confirm password field re-enter the same password. Tap Confirm. NOTE: The user password must be 8-digit number. Function Description Tap on this button to encrypt the password. Tap on this button to make the password visible. If the password, entered in both fields does not match, then re-enter the correct password.
G4 Pro Series User Manual Delete/Overwrite Registered Password On the User management interface, tap on the required username from the user list to delete or modify the password. On the User information interface, tap [Password] to delete or modify. On the pop window, tap Delete/ Overwrite to delete or modify the password. P a g e | 40 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
G4 Pro Series User Manual Register Face On the New User interface, tap Face to enter the face registration page. On the Face Register interface, move and adjust your face on the registration area. Register Fingerprint★ On the New User interface, tap [Fingerprint] to enter the fingerprint registration interface. Tap on the required button ( left or right) situated on the left and right side of the screen and then tap on the required finger to register. P a g e | 41 Copyright©2022 ZKTECO CO., LTD.
G4 Pro Series User Manual After the selecting the required finger, press the same finger on the fingerprint reader three times. Green indicates that the fingerprint is enrolled successfully. NOTE: If you tap different fingers onto the fingerprint scanner during the 2nd and 3rd time, the user will be prompted to "Please use the same finger" as shown in the below image. If the fingerprint is successfully registered, "Continue to enroll the next Fingerprint?’’ dialog box will appear.
G4 Pro Series User Manual Period of Validity Settings This function sets the validity period for an employee's verification process for attendance. So once this validity period has set, the Employee will be able to verify attendance only during this set time. And if the Employee authenticates attendance before or after the defined time, the attendance will be invalid.
G4 Pro Series User Manual NOTE: If the function User Validity Rule is not displayed on the New User interface, then on the Main menu, tap System Settings > Access control record settings, and enable User validity settings, and then the function "User Validity Rule" will appear in the New User interface. On the User Validity Rule, set the user validity rule by configuring the required date and time. Access level The Access Control Role sets the door access privilege for each user.
G4 Pro Series User Manual New users will be added to Group 1 by default, which can be reassigned to other required groups. The device supports up to 99 access control groups. Set the Time Period Tap Time Period to set the time of access for the user. By default, users follow the defined settings of their groups. If the time-period is not applied, the access time of the specific user should be set. Such configuration will not affect the time settings of other group members.
G4 Pro Series User Manual 4.1.2 Add Users on the Software Connect Software Recommended to use ZKBioSecurity V5000, otherwise the function and interface may be different. Before adding employees, please ensure that the device is connected to the PC through the network cable and set the device IP. The device IP and computer IP should be in the same network segment. Please refer to Ethernet Settings for details.
G4 Pro Series User Manual Add Devices On the software, click Access > Device > Search to search for the active registered devices. Click “Search” to search for the registered devices. After the search is completed, the total number of registered devices. P a g e | 47 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
G4 Pro Series User Manual Click “Add”, fill in the device’s details, and then click “OK” to complete adding devices. The default IP address of the device may conflict with others in the network, so the IP address of the new device needs to be modified before use. Add Person On the Personnel module, click Person > New/Add to configure the Personnel details. After filling in the personnel information, click OK to save and exit, and the personnel will be displayed in the personnel list.
G4 Pro Series User Manual Batch import personnel photos On the Personnel module, click Person > Import > Import Personnel Photo, select the photo to import. 4.2 Search User Search User function facilitates to search for the required user from the list. Tap on the search bar located on the [User Management] interface and search for the required username. NOTE: The required users can be searched based on their IDs, username, surname, or full name.
G4 Pro Series User Manual 4.3 Edit User On the User Management interface, tap on the required user from the list to edit. On the User Information interface, tap on the corresponding Edit button to edit the required user information. P a g e | 50 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
G4 Pro Series User Manual NOTE: Please notice that the user ID cannot be modified, and other operations are similar to adding a new user. For further information, please see section “Add User”. 4.4 Delete User On the “User Management” interface, select the required user to delete and tap on the Delete button to delete. On the pop-up window, tap OK to confirm the deletion. P a g e | 51 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
G4 Pro Series User Manual NOTE: If you are deleting the selected user, all user's related information will be cleared. 5 Access Control Settings The Access Settings facilitates to set the access parameters. 5.1 Access Control Options Access Control Options are used for setting the access parameters. On the Main menu, tap [Access Control]. The Access Control Options includes the following functions. P a g e | 52 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
G4 Pro Series User Manual Function Description Function Name Function Description Door lock delay The length of time that the device controls the electric lock to be in unlock state. Valid value: 1 to 254 seconds. Gate mode (0.8s by default) Door sensor delay (s) Toggle between ON or OFF switch to get into gate mode or not. When set to ON, on this interface will remove Door lock delay, Door sensor delay and Door sensor type options.
G4 Pro Series User Manual Face+Card, Palm. The default is fingerprint/password/face/card. Door valid time zone To set time period for door, so that the door is available only during that period. Normally open time zone Scheduled time period for “Normal open (NO)” mode, so that the door is always left open during this period. When setting up the master and slave, the status of the master can be set to Out on In. Master device Out: The record verified on the host is the exit record.
G4 Pro Series User Manual When the Verification Time falls in any one of these Time Periods, the verification will be successful and valid. Time Zone format for each Time Period: HH MM-HH MM, accurate to minutes by 24-hour clock. Tap on the grey box to search for the required Time Rule. Enter the required Time Rule set (that is, search as “Time Rule 1” …” Time Rule 50”). On the Time Zone interface, tap on the day (that is Sunday, Monday …) in which the Time Period needs to be set.
G4 Pro Series User Manual 5.3 Holiday Settings Whenever there is a holiday, you may need a special access time; but changing everyone's access time one by one is extremely cumbersome, so you can set a holiday access time which is applicable to all users, and the user will be able to open the door during the holidays. The time set here is taken as the standard. Tap [Holiday Settings] and then tap on the button to create a new holiday.
G4 Pro Series User Manual Edit Holiday On the “holiday” interface, tap on the required holiday to modify. Delete a holiday On the “holiday” interface, tap on the button to delete the holiday. Select the holiday which you would like to delete, tap on the button in the lower right corner. On the pop-up window, tap OK to confirm deletion. P a g e | 57 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
G4 Pro Series User Manual 5.4 Anti-passback Setup Anti-passback is a directional-control method used to control the misuse of an access control system. This feature involves a specific sequence where the access control devices must be mounted both inside and outside the door for access.
G4 Pro Series User Manual Anti-passback In/Out: After a user checks in/out, only if the last record is a check-out record, the user can check-in again; or if it is a check-in record, the user can check-out again; otherwise, the alarm will be triggered. NOTE: When the user has no record during the first verification, the anti-passback approval is passed directly. This access direction depends on the selection of the control direction of the device, corresponding to the state of the device.
G4 Pro Series User Manual 6 Attendance Search User access records will be saved in the device, making it easier to find the required attendance records of the users. Users can search for access logs, access photos, and blocklisted photos. Searches support searching by either username or ID or a combination of the two. On the Main menu, tap Attendance Search, to search for required user’s access logs.
G4 Pro Series User Manual Function Description Function Name Delete Access Logs Delete All Data Function Description 1. 2. Deletes all the logs. Deletes the access logs within a specified time range. Deletes the business data stored in the device, including access logs, password/facial/palm/fingerprint★/card biometric data, privileges of the super admin, user photos, user data, and access control data.
G4 Pro Series Delete User Photo Templates User Manual Deletes the face templates in the device. 8 USB Management The specific functions of the USB management interface are USB disk upload, USB disk download and USB disk settings. On the Main menu, tap USB Management to manage the USB settings Function Description Function Name Function Description Upload from USB Upload USB disk content to the device. Download to USB Download the data from the device to the USB disk.
G4 Pro Series User Manual 9 Alarm Management Once an alarm has been set, the device will automatically play the preselected alarm tone when the set alarm time is reached. It will stop ringing once the set time is elapsed. On the Main menu, tap Alarm Management to configure the alarm settings. 9.1 Add Alarm On the Alarm interface, tap on the button to set the alarm, and then tap “Save” to save and update. P a g e | 63 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
G4 Pro Series User Manual Function Description Function Name Function Description Set the required number of counts to repeat the scheduled bell. Duplicate Select a ring tone. Alarm sound Set the replay time of the internal bell. Valid values range from 1 to 999 seconds. Internal bell delay 9.2 Delete Alarm On the Alarm interface, tap on And then tap on P a g e | 64 the delete button, then select the required alarm clock to delete.
G4 Pro Series User Manual 10 System Settings System Settings are used for setting system parameters to maximize the device's ability as per the user requirements. In this interface, user can edit Network settings, Date and time, access control record settings, Cloud service settings, Wiegand settings, Display and Sound, Serial port, Biometric parameters, Detection management etc. On the Main menu, tap [System settings] to configure the device settings. P a g e | 65 Copyright©2022 ZKTECO CO., LTD.
G4 Pro Series User Manual 10.1 Network Settings On the System settings interface, tap [Network settings] to configure the settings 10.1.1 Ethernet Settings When the device communicates with a PC via Ethernet, the network must be set up to make the device and the computer in the same network segment. When the device is not connected to the network, tap [TCP/IP settings] on the Network settings interface. The following screen will display: P a g e | 66 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
G4 Pro Series User Manual Function Description Function Name Function Description Enable ethernet Enable to modify the Ethernet network address parameters. If this is not enabled, users cannot modify the Ethernet network address parameters. DHCP Enable DHCP to assign an IP address to the internal network or network service provider. If DHCP is on, you cannot manually set the IP of the device. IP Address The default IP is 0.0.0.0 (can be changed). Subnet mask The default IP is 0.0.0.
G4 Pro Series User Manual 10.1.2 Wi-Fi Settings The device provides a Wi-Fi module, which can be built-in within the device mould or can be externally connected. The Wi-Fi module enables data transmission via Wi-Fi (Wireless Fidelity) and establishes a wireless network environment. Wi-Fi is enabled by default in the device. If you don't need to use the Wi-Fi network, you can toggle the Wi-Fi to disable button. Tap [Wi-Fi settings] on the Network settings interface.
G4 Pro Series User Manual 10.1.3 Mobile Network Settings When the device is applied to a dial-up network, make sure that the device is within the signal coverage of the mobile operator (GPRS/4G). Please insert the IOT card into the 4G module before enabling. Then tap on [Mobile data] to enable or disable mobile network in the Network settings interface. Once turned on, the device is automatically connected. P a g e | 69 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
G4 Pro Series User Manual 10.1.4 Comm. Connection Settings To develop the security and confidentiality of the access data, you need to set a connection password. For a successful connection between the PC software and the device, the connection password must be accurate. On the Network settings interface, tap on Comm. connection settings.
G4 Pro Series User Manual 10.2 Date and Time 10.2.1 Date and Time Settings On the System settings interface, tap Date and time to enter the date and time settings interface. Tap Set date and swipe up and down to set the year, month, and day. After setting required Date, tap OK. Tap Set time and swipe up and down to set the hour and minute. P a g e | 71 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
G4 Pro Series User Manual After setting time, tap OK. 10.2.2 Date and Time Format Settings On Date and time interface, tap Date format. On Date format interface, select a required date format. P a g e | 72 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
G4 Pro Series User Manual On Date and time interface, tap 24-Hour time format option to enable this function. Function Descriptions Function Name Function Description Auto-synchronize network time It is enabled by default. Users can modify the time synchronization source. After disable, users can modify the time synchronization procedure, and set the date and time. Sync cloud server time It is used for synchronizing the time between the software and server to which the device is connected.
G4 Pro Series User Manual 10.3 Access Control Record Settings On the System settings interface, tap on Access control record settings to enter the access record settings interface. 10.3.1 Camera Mode This function facilitates to set the conditions like whether it is required to save the photos and the attendance records after once the device captures the photo of the personnel.
G4 Pro Series User Manual Save after successful verification If this mode is selected, then when the user passes the verification, the photo is taken, and then photo is saved. Save after failed verification If this mode is selected, the device takes a photo when the user fails verification and save it. 10.3.2 Verification Settings Verification Settings facilitates configuring the settings for access verification parameters.
G4 Pro Series User Manual Access control record warning When the remaining access control record space reaches a set value, the device will automatically display a remaining record memory warning. When the value is set as 0, the function is disabled. Number of circularly delete access control records: When the access record memory has reached full capacity, the device will automatically delete a set value of old access records. When the value is set as 0, the function is disabled.
G4 Pro Series User Manual 10.4 Cloud Service Settings On System settings interface, tap [Cloud service settings] to enter the cloud service settings interface. Function Descriptions Item Enable domain name Disable Domain Name Function Description Server address When this function is enabled, the domain name mode “http://...” will be used, such as http://www.XYZ.com, while “XYZ” denotes the domain name when this mode is turned ON. Server address IP address of the ADMS server.
G4 Pro Series User Manual 10.5 Wiegand Settings On System settings interface, tap Wiegand settings to access the interface as shown below. 10.5.1 Wiegand In On Wiegand settings interface, tap Wiegand in to open the settings. Function Descriptions Function Name Function Description Wiegand format The Wiegand value could be 26bits, 34bits, 36bits, 37bits, or 50bits. Wiegand in bits (bit) It displays the number of bits of Wiegand data.
G4 Pro Series User Manual Various common Wiegand format definitions: Wiegand Format Description Wiegand26 ECCCCCCCCCCCCCCCCCCCCCCCCO Consists of 26 bits binary code. The 1st bit is the even parity bit of the 2nd to 13th bits, while the 26th bit is the odd parity bit of the 14th to 25th bits. 2nd to 25th bits are the card numbers. Wiegand26a ESSSSSSSSCCCCCCCCCCCCCCCCO Consists of 26 bits of binary code.
G4 Pro Series User Manual 10.5.2 Wiegand Out On Wiegand settings interface, tap [Wiegand Out] to open the wiegand out interface. Function Description Function Name Function Description Wiegand format The Wiegand format value could be 26bits, 34bits, 36bits, 37bits, 50bits. Wiegand out bits (bit) After choosing the Wiegand format, you can select one of the corresponding output digits in the Wiegand format.
G4 Pro Series User Manual 10.6 Display Settings On the System settings interface, tap Display settings to enter the display settings interface. Function Descriptions Function Name Operation brightness Set the device working brightness, such as when setting parameter or face recognition. Idle-time screen brightness Screen brightness when the device is on the standby mode.
G4 Pro Series User Manual 10.7 Serial Port Settings Serial Comm function facilitates to establish communication with the device through a serial port. On the System settings interface, tap Serial port settings to enter the Serial port settings interface. Function Descriptions Function Name Serial port Function Description No used: Do not communicate with the device through the serial port.
G4 Pro Series User Manual 10.8 Sound Settings On the System settings interface, tap Sound settings to enter Sound settings interface. Function Descriptions Function Name Function Description Voice prompt When voice prompts are enabled, users will receive voice prompts. Voice prompts will not be received when this setting is disabled. When voice prompts are disabled and then re-enabled, the volume level will be automatically set to 1. Touch prompt This switch enables/disables touchscreen prompt.
G4 Pro Series User Manual 10.9 Biometric Parameters On the System settings interface, tap Biometric parameters to enter the Biometric parameters interface. Function Descriptions Function Name Password parameters Palm parameters Facial Parameters P a g e | 84 1:1 Repetition times Function Description The upper limit of the number of failed verifications under 1:1 verification. When the number of failed verifications reaches the set value, the system will return to the standby interface.
G4 Pro Series User Manual 1:1 algorithm. This is converted into a value that is then compared to a set value. If the value of the scanned face exceeds that of the set value, the verification passes. If it does not, the verification fails. The higher the threshold, the more accurate the matching; the lower the threshold, the higher the matching success rate. When conducting 1: N verification, face data is collected and instantly compared with all face templates on the system using a 1: N algorithm.
G4 Pro Series User Manual Support IR Anticounterfeiting Verification Repeating Time with IR Rays for Anti-Spoofing Antiband effect Prevent simultaneous facial recognition from multiple entrances It supports face anti-counterfeiting. After enable, it can anti-counterfeiting recognition on face photos to ensure the authenticity of face The upper limit of the number of failed verifications under face verification when IR Anti-counterfeiting is enable. Valid values 1 to 6.
G4 Pro Series User Manual Function Descriptions Function Name Enable temperature screen with infrared Function Description The temperature screen with infrared module is set as Off or On. To set the value of the alarm threshold for high body temperature. High temperature alarm threshold When the temperature measured during verification is higher than the set value, the device will give a prompt and audio alarm. The default alarm threshold is 37.30°C.
G4 Pro Series User Manual temperature of the person. Temperature unit The unit of body temperature can be toggled between Celsius (°C) and Fahrenheit (°F). Temperature measurement distance There are three modes while measuring temperature during the verification process, they are: Near, Close and Far. To enable or disable the display of the thermal image of a person.
G4 Pro Series User Manual Clear external alarm External Alarm Delay(s) It clears the triggered alarm records of the device. The delay (s) time for triggering an external alarm. It can be set in seconds. Users may disable the function or set a value between 1 to 255. 10.11 Auto-testing On the System settings interface, tap on Auto-testing to enter the auto testing interface. Function Descriptions Function Name Function Description It is used for testing the screen's display.
G4 Pro Series Camera test User Manual It is used for testing if the camera is functioning properly. Check captured image to see if the image quality is clear and usable. 10.12 Advanced Settings On the System settings list, tap on Advanced settings to enter the Advanced settings interface. Function Descriptions Function Name Select language Function Description Select the language of the device.
G4 Pro Series User Manual 10.13 About Device On the System settings interface, tap About device to open the About device interface. Function Description Function Name Function Description Capacity info It displays the current device's capacity of user, palm and facial template, administrators, access control records, access control photos, unregistered user photos, and user photos.
G4 Pro Series User Manual 10.14 Security Setting On the System settings interface, tap Security Setting to open the security setting interface. Function Description Function Name Function Description Security Mode Select whether to enable security mode to protect the device and the user's personal information. You can set the device to work offline, and hide the user's personal information to prevent leakage during user verification.
G4 Pro Series User Manual 10.15 Restart On the System settings interface, tap Restart, the device will pop-up, please choose whether to restart according to your needs. P a g e | 93 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
G4 Pro Series User Manual 11 Connect to ZKBioSecurity Software 11.1 Set the Communication Address Device side 1. Tap System settings > Network settings > TCP/IP settings in the main menu to set the IP address and gateway of the device. (NOTE: The IP address should be able to communicate with the ZKBioSecurity server, preferably in the same network segment with the server address) 2. In the main menu, click System settings > Cloud server settings to set the server address and server port.
G4 Pro Series User Manual Software side Login to ZKBioSecurity software, click System > Communication > Communication Monitor to set the ADMS Service Port, as shown in the figure below: 11.2 Add Device on the Software Add the device by searching. The process is as follows: 1. Click Access > Device > Search, to open the Search interface in the software. 2. Click Search, and it will prompt [Searching……]. 3. After searching, the list and total number of access controllers will be displayed. 4.
G4 Pro Series User Manual 11.3 Mobile Credential After downloading and installing the App, the user needs to set the Server before login. The steps are given below: 1. In [System] > [Basic Management] > [Parameters], set Enable QR Code to ‘’Yes’’, and select the QR code status according to the actual situation. The default is Dynamic, the valid time of the QR code can be set. 2. On the Server, choose [System] > [Authority Management] > [Client Register] to add a registered App client.
G4 Pro Series 3. User Manual Open the App on the Smartphone. On the login screen, tap [Server Setting] and type the IP Address or the Domain Name of the Server, and its Port Number. 4. Tap the QR Code icon to scan the QR code of the new App client. After the client is identified successfully, set the Client Name and tap [Connection Test]. 5. After the network is connected successfully, tap [Save].
G4 Pro Series User Manual The QR code can replace a physical card on a specific device to achieve contactless authentication to open the door. When using this function for the first time, the App will prompt to authorize the modification of screen brightness settings, as shown in the figure: The QR code is automatically refreshed for every 30s, and it also supports manual refresh. NOTE: For other specific operations, please refer to ZKBioSecurity Mobile App User Manual.
G4 Pro Series User Manual 11.4 Real-time Monitoring on the ZKBioSecurity Software 1. Click Prevention > Epidemic > Temperature Detection > Real-time monitoring to view all the personnel's events present under the Abnormal Temperature, No Masks, and Normal Records. The user data of abnormal body temperature is displayed on the Abnormal Temperature information bar automatically according to the Temperature Threshold Setting is set. 2.
G4 Pro Series User Manual Appendix 1 Requirements of Live Collection and Registration of Visible Light Face Images 1） It is recommended to perform registration in an indoor environment with an appropriate light source without underexposure or overexposure. 2） Do not shoot towards outdoor light sources like door or window or other strong light sources. 3） Dark-color apparels which are different from the background color are recommended for registration.
G4 Pro Series User Manual Requirements for Visible Light Digital Face Image Data The digital photo should be straight-edged, colored, half-portrayed with only one person, and the person should be uncharted and in casuals. Persons who wear eyeglasses should remain to put on eyeglasses for getting photo captured. Eye Distance 200 pixels or above are recommended with no less than 115 pixels of distance. Facial Expression Neutral face or smile with eyes naturally open are recommended.
G4 Pro Series User Manual Appendix 1 Privacy Policy Notice: To help you better use the products and services of ZKTeco and its affiliates, hereinafter referred as “we”, “our”, or “us”, the smart service provider, we consistently collect your personal information. Since we understand the importance of your personal information, we took your privacy sincerely and we have formulated this privacy policy to protect your personal information.
G4 Pro Series User Manual possible security risk (for example, the data may be manually modified). III. 2. All the functions of displaying the biometric information are disabled in our products by default. You can choose Menu > System Settings to set whether to display the biometric information. If you enable these functions, we assume that you are aware of the personal privacy security risks specified in the privacy policy. 3. Only your user ID is displayed by default.
G4 Pro Series IV. User Manual Others You can visit https://www.zkteco.com/cn/index/Index/privacy_protection.html to learn more about how we collect, use, and securely store your personal information. To keep pace with the rapid development of technology, adjustment of business operations, and to cope with customer needs, we will constantly deliberate and optimize our privacy protection measures and policies. Welcome to visit our official website at any time to learn our latest privacy policy.
G4 Pro Series User Manual Eco-friendly Operation The product's "eco-friendly operational period" refers to the time period during which this product will not discharge any toxic or hazardous substances when used in accordance with the prerequisites in this manual. The eco-friendly operational period specified for this product does not include batteries or other components that are easily worn down and must be periodically replaced. The battery's eco-friendly operational period is 5 years.
FCC Warning: Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
