USER MANUAL Applicable Model: G3 Pro Version: 1.
Copyright © ZKTeco 2020 All rights reserved. Without the prior written consent of ZKTeco, no portion of this manual can be copied or forwarded in any way or form. All parts of this manual belong to ZKTeco co., LTD and its subsidiaries (hereinafter the "Company" or "ZKTeco"). Trademark is a registered trademark of ZKTeco. Other trademarks involved in this manual are owned by their respective owners. Disclaimer This manual contains information on the operation and maintenance of the ZKTeco equipment.
manual. ZKTeco reserves the right to add, delete, amend or modify the information contained in the manual from time to time in the form of circulars, letters, notes, etc. for better operation and safety of the machine/unit/equipment. The said additions or amendments are meant for improvement /better operations of the machine/unit/equipment and such amendments shall not give any right to claim any compensation or damages under any circumstances.
About this Manual This manual introduces the operations, interfaces and functions of G3 Pro. For installation, please refer to the Quick Start Guide of the product accordingly. Features and parameters with ★ are not available in all devices. All photos shown are for illustration purpose only. Photos in this manual may not be exactly consistent with the actual products.
Contents 1 Guidance Notes..................................................................................................................................................................................................................................................1 1.1 Standing Position, Facial Expression and Stance ..............................................................................................................................................................1 1.
.1 Ethernet Settings ....................................................................................................................................................................................................................................24 6.2 Serial Comm. Settings..........................................................................................................................................................................................................................25 6.
10.5 Combined Verification Settings .................................................................................................................................................................................................48 10.6 Duress Options Settings ..................................................................................................................................................................................................................49 11 USB Manager .......................
1 Guidance Notes 1.1 Standing Position, Facial Expression and Stance Recommended Standing Position The distance between a person and the device is recommended to be 0.5 meters (applicable height range from 1.5–1.8 meters). The distance can be adjusted based on the effect of facial image captured by the device. Facial Expression and Stance Note: During enrollment and verification, keep the facial expression and stance natural. 1.
1.3 Method for Enrolling Plam How to correctly enroll the palm Place your palm in the palm multi-mode collection area, such that the palm is placed parallel to the device. Make sure to keep space between your fingers. During enrollment locate your palm at the center of the screen, and follow the voice prompts "Focus the center of the palm inside the green box". The user needs to move forward and backward to adjust the palm position during the palm registration.
2. Wrong ways to press the fingerprint: Vertical Sides Slanted Too Low Note: Please use the correct method of pressing fingerprint for registration and verification. Our company does not undertake the responsibility for the lowered verification performance caused by user’s improper operation. The rights to final interpretation and amendment are reserved. 1.5 Usage of the Touch Screen You may tap the touch screen, or tap and slide it using a finger pulp.
You can press a corresponding shortcut key to select current attendance status, which is displayed in green. For details, refer to 8.5 Shortcut Key Settings. Tap to enter the main menu interface, please verify the admin when it is registered. Tap to enter the interface of 1:1 verify mode and enter the user ID. For details, refer section 1.9 Verification Mode. 1.
Short Messages Wi-Fi signal There are public short messages. The Wi-Fi connection is normal. 1.8 Touch Operations 1.8.1 Basic Operations Return and Save Page Up and Page Down Note: If the list does not have much content and the menu can be completely displayed when you press Page Down just once, only the Page Down key is displayed here. You can select an option by only taping the line where this menu option is, and the system automatically returns to the previous interface.
Letter Keypad Tap for text rummage leftwards and rightwards Quitting keypad Text suggestion area Pinyin display area Clearing previous entry Confirming the entry and returning Space key Tap to switch to the English keypad Tap to switch to the number and symbol keypad Tap to switch to the uppercase keypad Digital and Letter Keypad 1.9 Verification Mode 1.9.1 Palm Verification The device compares the current palm with users’ palm in the device. Use the proper way to enroll and verify. 1.9.
To enter the fingerprint verification mode: The device automatically distinguishes face and fingerprint verification. Just pressfinger on the fingerprint collector/sensor, the device enters fingerprint authentication mode. Please use the correct way to press fingerprint onto the fingerprint sensor (for detailed instruction, please refer to 1.4 Method of Enrolling Fingerprint.
Tap the Fingerprint icon to access the fingerprint verification interface. Press your finger onto the fingerprint scanner to scan your fingerprint for verification. The result is displayed as above. Note: If you have registered only your fingerprint, you will access the fingerprint verification interface directly after entering your ID.
3.Verification passed. If the verification fails for 20 consecutive seconds, the system returns to the main interface. If you have registered multiple verification modes, the following interface appears after you enter your ID and tap [OK]. Tap the Face icon to access face verification. The verification result is displayed as above. Note: If you have registered only your face, you will access the face verification interface directly after entering your ID.
Tap the Key icon to access password verification. The verification result is displayed as above. Note: If you have registered only the password, you will access the password verification interface directly after entering your ID. If you have registered in multiple verification modes, the icons of registered verification modes are displayed, just as the above figure showing that Password, Fingerprint and Face have been registered. 1.9.
In combined verification mode, you must register required verification information, otherwise the verification may fail. For example, if user A uses Fingerprint Registration but the verification mode is PW, this user will never pass verification. The following takes Face&Password as an example to introduce the combination verification mode. Place your face within the capture area of the camera, and the device automatically performs detection in face verification mode. 1. Face verification proceeds. 2.
2 Main Menu When the device is in standby mode, press to open the main menu. Menu Item User Mgt. User Role Description To manage basic information of registered users, including User ID, user role, Palm, Fingerprint, Face, badge★ (HID and MiFare card are optional), Password and Access Control Role. To set user roles for accessing into the menu and changing settings. To set the related parameters of the communication between the device and PC, including Ethernet Comm. parameters such as IP address etc.
If no super administrator is available on the device, anyone can access the menu for operations by pressing . After an administrator is set on the device, identity authentication needs to be conducted by the administrator for menu access. A user can access the menu only after successful identity authentication. For device security purposes, it is recommended to register an administrator when the device is used for the first time. For specific operations, refer section 3.3 Setting a User Role.
3 Adding a User Tap New User on the main menu interface. Tap New User. Tap Page Down to view other options. 3.1 Entering a User ID The device automatically assigns user IDs for personnel, starting from 1 and so on. The user ID can also be entered manually. Select User ID,then press OK for confirmation. Note: 1. By default, a user ID contains 1-9 digits. To extend the length, consult our pre-sales technical support personnel. 2.
Tap User Role. Select a user role. The user role selection is completed. If the selected user role is Super Admin, identity authentication needs to be conducted for main menu access. The authentication process depends on the authentication mode that the super administrator has registered. The following is an example of accessing the main menu as the super administrator by face authentication. Press on the main interface. Place your face in front of the camera for authentication.
3.5 Registering a Fingerprint Select a finger 1. Tap to select a finger for fingerprint registration. 2. Press the same finger onto the fingerprint scanner for three consecutive times. 3. Fingerprint registration succeeds interface. If the fingerprint registration fails, the following prompt appears. The fingerprint registration fails. You need to register the fingerprint again. If the device prompts "Duplicated fingerprint", this fingerprint has already been registered.
If a duplicate face is registered, the system prompts: "Duplicated Face". 3. The system automatically returns to the New User interface. 3.7 Registering a Badge Number★ Tap Badge Number. 1. Press your badge close underneath the fingerprint collector. 2. The badge number registration succeeds. 3. The system automatically returns to the New User interface. Note: If the badge has already been registered, "Error! Badge already enrolled" is prompted. 3.8 Registering a Password Tap Password. 1.
3. The password registration succeeds and the system returns to the New User interface. 4. If the two entered passwords are different, "Password not match" is prompted. Note: By default, a password contains 1-8 digits. 3.9 Registering a Photo When a user registered with a photo passes the authentication, the registered user photo is displayed. Tap User Photo. Tap the camera icon to capture a photo. The photo taking is completed, and the system returns to the New User interface.
Enter the belonged group and tap OK. The system returns to the Access Control interface. 3.10.2 Verification Mode Tap Verification Mode. Select a verification mode. The system automatically returns to the Access Control interface. Note: A user can select Apply Group Mode, that is, the user can be verified by using the verification mode of the group to which this user belongs, or by using an individual verification mode. For details on group settings, refer section 10.4 Access Group Settings. 3.10.
3.10.4 Apply Group Time Period Choose whether to apply the group time period for this user, yes by default. If the group time period is not applied, you need to set the unlocking time for this user. At this time, the time period of this user does not affect the time period of any other member in this group. When you set the unlocking time for this user, tap Apply Group Time Period. 1. Tap Time Period 1. 2. Enter the time period number and tap OK.
4 User Management Press User Mgt. on the main menu interface. Tap All Users. Note: The users are sorted by name, with The All Users interface is displayed. indicating the super administrator. 4.1 Searching for a User Tap the search bar on user list and enter the retrieval keyword. The system automatically finds the users related to entered keyword. Note: The retrieval keyword can be ID, surname, given name or full name. 4.2 Editing a User Choose a user from the list and tap Edit.
4.3 Deleting a User Choose a user from the list and tap Delete. Select the user information to be deleted and tap OK. The delete user interface is displayed. (press down to view other information.) The user is deleted successfully and no longer displayed in the list. Note: 1. When deleting a user, you can choose to delete partial information such as the privilege or fingerprint of the user. If you select Delete User, all information of this user is deleted. 2.
5 User Role Setting user rights of operating the menu (a maximum of 3 roles can be set). Tap User Role on the main menu interface. 1. Tap any item to set a defined role. 2. Tap Enable Defined Role to enable this defined role. 3. Tap name to enter role name. 4. The system returns to the user defined role interface. 5. Tap Define User Role to assign privileges to the role. 6. The role definition is completed. The privilege assignment is completed. Tap Return.
6 Comm. Settings Including Ethernet parameters such as IP address etc., serial Comm, PC connection, ADMS and Wiegand settings. Tap [Comm.] on the main menu interface. 6.1 Ethernet Settings When the device needs to communicate with a PC over the Ethernet, you need to configure network settings. Tap Ethernet on the Comm. Settings interface. Menu Item IP Address Subnet Mask Gateway DNS TCP COMM. Port DHCP Display in Status Bar 24 G3 Pro User Manual Description The factory default value is192.168.1.
6.2 Serial Comm. Settings To establish communication with the device through a serial port (RS232/RS485), you need to configure serial port settings. Tap Serial Comm. on the Comm. Settings interface. Menu Item Description Including no using, RS232(PC) and RS485(PC), select RS232(PC) to communicate with the device Serial port through an RS232 serial port. Select RS485(PC) to communicate with the device through an RS485 serial port.
6.4 Cellular Data Network★ When the device is applied on a dial-up network, ensure that the device is within the coverage of the mobile network signals (GPRS/3G). In addition, you must know the used APN and access number. Tap Cellular Data Network on the Comm. Settings interface. Menu Item Cellular Data Network APN Setup Description Whether to enable the mobile network. To set APN information, such as the access number, user name and password. To detect the connection status of the mobile network.
6.4.2 Details Tap Details on the Cellular Data Network interface. The information about device connection is displayed. 6.5 Wi-Fi Settings★ Wi-Fi is short for Wireless Fidelity. The device provides a Wi-Fi module, which can be built in the device mould or externally connected, to enable data transmission via Wi-Fi and establish a wireless network environment. Wi-Fi is enabled in the system by default. If the Wi-Fi network does not need to be used, you can tap the button to disable Wi-Fi. 1.
6.5.1 Adding Wi-Fi Network If the desired Wi-Fi network is not in the list, you can add the Wi-Fi network manually. Tap Page Down and Add Wi-Fi Network. Enter the parameters of Wi-Fi network. (The added network must exist.) After adding, find the added Wi-Fi network in list and connect to the network in the above way. 6.5.2 Advanced Options This is used to set Wi-Fi network parameters.
6.7 Wiegand Setup To set the Wiegand output parameters, tap Wiegand Setup on the Comm. Settings interface. Tap Wiegand Output on the Wiegand Setup interface. Menu Item Wiegand Format Description Users can select the standard Wiegand formats built in the system. Although multiple choices are supported, the actual format is determined by Wiegand output bits. Number of bits of Wiegand data.
ESSSSSSSSCCCCCCCCCCCCCCCCO Wiegand26a Consists of 26 bits of binary code. The 1st bit is the even parity bit of the 2nd to 13th bits, while the 26th bit is the odd parity bit of the 14th to 25th bits. The 2nd to 9th bits are the site code, while the 10th to 25th bits are the card number. ECCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCO Wiegand34 Consists of 34 bits of binary code. The 1st bit is the even parity bit of the 2nd to 17th bits, while the 34th bit is the odd parity bit of the 18th to 33rd bits.
7 System Settings Set related system parameters to maximize the performance of the device. Tap [System] on the main menu interface. 7.1 Date/Time Settings Tap Date Time on the System interface. 1. Tap Set Date. 2. Press Page Up and Page Down to set the year, month and day, and then press Confirm (OK). 3. Tap Set Time on the Date Time interface and press Page Up and Page Down to set the hour, minute and second. 4. Tap 24-Hour Time to choose whether to enable this format. 5.
7. Select a daylight saving mode. 7.2 Attendance Parameters 8. Set when to start and end the daylight saving time. Tap Attendance on the System interface. Menu Item Description Duplicate Punch Within a set time period (unit: minutes), the duplicated attendance logs will not be reserved Period (m) (value ranges from 1 to 999999 minutes). To set whether to take and save photos in verification; applicable to all users.
Face Detect Interval (s) To set the face comparison interval as required, within the range of 0-9 s. Whether to enable the expiration rule. If yes, conduct the expiration settings, including: Expiration Rule retaining user information, and not saving attendance record; retaining user information, and saving attendance record; and deleting user information. 7.3 Face Parameters Tap Face on the System interface.
7.4 Fingerprint Parameters Tap Fingerprint on the System interface. Match Threshold FRR FAR 1:N High Low 45 25 Medium Medium 35 15 Low 25 10 High 1:1 Menu Item Description 1:1 Match Under 1:1 Verification Method, only when the similarity between the verifying fingerprint and the Threshold user’s registered fingerprint is greater than this value can the verification succeed.
Menu Item Description Palm 1:1 Matching Under 1:1 Verification Method, only when the similarity between the verifying palm and the Threshold user’s registered palm is greater than this value can the verification succeed. Palm 1:N Matching Under 1:N Verification Method, only when the similarity between the verifying palm and all Threshold registered palm is greater than this value can the verification succeed. 7.
8 Personalize Settings Conduct related settings of user interface, voice, bell schedule, punch state options, and customize shortcut keys. Tap [Personalize] on the main menu interface. 8.1 User Interface Settings You can customize the display style of the home interface. Tap User Interface on the Personalize interface. Menu Item Wallpaper Language Description Select the wallpaper of main screen as required, you can find wallpapers of various styles in the device.
When there is no operation in the device and the set Sleep Time is attained, the Idle Time To Sleep (m) device will enter standby mode. Press any key or finger to cancel standby mode. You can disable this function, or set the value to 1~999 minutes. If this function is turned to [Disabled], the device will not enter standby mode. Main Screen Style Choosing the position and ways of the clock and status key. 8.2 Voice Settings Tap User Interface on the Personalize interface. Menu Description Item 8.
5. Select a ring tone. 6. Select the internal bell delay. 7. Return to the Bell Schedules interface and tap All Bell Schedules. 8. The added bells are displayed in a list. 8.3.2 Edit a Bell On the All Bell Schedules interface, tap the bell item to be edited. Tap Edit. The editing method is the same as that of a new bell, and not described here. 8.3.3 Delete a Bell On the All Bell Schedules interface, tap a bell item to be deleted. Tap Delete and select [Yes] to delete the bell.
8.4 Punch States Settings Tap Punch State Options on the Personalize interface. Menu Item Description Select a punch state mode, which can be: Off: To disable the punch state key function. The punch state key set under Shortcut Key Mappings menu will become invalid. Manual Mode: To switch the punch state key manually, and the punch state key will disappear after Punch State Timeout.
3. Set the state value (value range 0-250). 4. Set corresponding function for this touch key. 6. Set the state key name. 7. Customize and enter a name. 9. Tap the main interface to show the shortcut menu. Tap the attendance state to make a switch. Tap the function to rapidly access the function settings. (Tap F1 New User to rapidly access this menu.
9 Data Mgt. To manage data in the device, which includes delete data, backup data and restore data. Tap Data Mgt. on the main menu interface. 9.1 Delete Data Tap Delete Data on the Data Mgt. interface. Menu Item Description Delete Attendance Data To delete all attendance data in the device. Delete Attendance Photo To delete all users’ attendance photos in the device. Delete Blacklist Photo To delete all blacklisted photos in the device, which means the photos taken after failed verifications.
Select Delete by Time Range. Set the time range and tap Confirm (OK). 9.2 Data Backup To backup the business data, or configuration data to the U-disk. Tap Backup Data on the Data Mgt. interface. 1. Select Backup to USB Disk. 2. Tap Backup Content. 3. Select the content to be backed up. 4. Make a backup remark. (This step is optional.) 5. Tap Backup Start, and the backup succeeds. When you choose to save data in a USB disk, ensure that the USB disk is properly plugged into the device.
9.3 Data Restoration To restore the data in the USB disk to the device. Tap Restore Data on the Data Mgt. interface. 1. Tap Restore from USB Disk. 3. Select the data content to be restored. 2. Tap Content. 4. Tap start restore and select yes to confirm restoration. When you choose to save data to a USB disk, ensure that the USB disk is properly plugged into the device and contains corresponding data to be restored.
10 Access Control Access Control option is used to set the Time Schedule, Holidays, Access Groups, Combined Verification etc., the related parameters for the device to control the lock and other devices. Tap [Access Control] on the main menu interface. To gain access, the registered user must meet the following conditions: 1. User’s access time falls within either user’s personal time zone or group time zone. 2.
When the number of failed verification reaches the set value (value ranges from 1 to 9 Retry Times To Alarm times), the alarm will be triggered. If the set value is None, the alarm will not be triggered after failed verification. NC Time Period NO Time Period Valid holidays Speaker Alarm Reset Access Setting To set time period for Normally Closed mode, so that no one can gain access during this period. To set time period for Normally Open, so that the door is always unlocked during this period.
10.3 Holidays Settings The concept of holiday and festival is introduced into access control. On holidays or festivals, special access control time may be required, but changing everyone's access control time is very tedious. Therefore, the access control time on holidays and festivals, which applies to all staff, can be set. If the access control time on holidays and festivals is set, the opening period of time on holidays and festivals subjects to the time period set here.
10.3.3 Delete a Holiday On the Holidays interface, tap to select a holiday item to be modified, and tap Delete. Tap Ok to confirm deletion. After deletion, this holiday is no longer displayed in All Holidays. 10.4 Access Groups Settings Grouping is to manage users in the groups. Group users' default time zone is set to be the group time zone, while users can set their personal time zone. When the group verification mode overlaps the user verification mode, the user verification modes prevails.
4. When the holiday is set to be invalid, the access control time of the personnel in this group is not affected by holidays. 10.4.2 Edit a Group On the All Groups interface, tap to select the access group item to be modified. Tap Edit. Modify access group parameters. 10.4.3 Delete a Group On the All Groups interface, tap to select the access group item to be modified, and tap Delete. Tap OK to confirm deletion. The deleted access group is no longer displayed in All Groups. 10.
Note: In a Combined Verification, the range of user number is: 0 ≤ N ≤ 5. If you need to delete an unlocking combination, directly set all digits of the combination number to 0. If you need to modify a combination, directly tap corresponding combination item to conduct setting again. 3. Tap Up and Down to enter the combination number, and then press [Confirm (OK)]. 10.
11 USB Manager You can import the user information, fingerprint template and attendance data in the machine to matching attendance software for processing by using a USB disk, or import the user information and fingerprints to other fingerprint devices for backup. Before uploading/downloading data from/to the USB disk, insert the USB disk into the USB slot first. Tap USB Manager on the main menu interface. 11.1 USB Download On the USB Manager interface, tap Download.
11.2 USB Upload On the USB Manager interface, tap Upload. Menu Item Description To upload all screen savers from USB disk into the device. You can choose Upload selected photo or Upload all photos. The images will be displayed on the device’s main interface after Screen Saver upload. During uploading, you need to create a folder named "advertise" in the root directory of the USB disk, and put the advertising photos in this directory.
12 Attendance Search When users verify successfully, attendance records are saved in the device. This function enables users to check attendance logs. Tap Attendance Search on the main menu interface. The process of querying attendance photos and blacklist photos is the same as that of querying attendance records. The following is an example of querying attendance records. On the Attendance Record interface, tap Attendance Record. 1. Enter the user ID to be searched and tap OK.
13 Print Settings ★ Devices with printing function can print attendance records out when a printer is connected (this function is optional and only be equipped in some products). Tap [Print] on the main menu interface. Tap Data Field Setup on the Print interface. Press ON/OFF to turn on / off the fields needing to be printed. Press ON/OFF to turn on / off the Paper Cut function.
14 Short Messages SMS is similar to notice. The operator can edit the notice content in advance and display it in SMS format on the screen. SMS includes common SMS and individual SMS. If common SMS is set, will be displayed in information column at the top of the standby interface in specified time. If individual SMS is set, the employee who can receive SMS can see SMS after successful attendance. 14.1 Add a New Short Message 1.
Select Message Type and press OK. Press ▼ to select a type and press OK for confirmation. 14.2 Message Options Set the personal Message Show Delay time on the initial interface. 14.3 View the Public Messages and Personal Message After a public short message is set, the short message icon is displayed on the upper right of the main interface, and the public short message content is displayed in scroll mode below. The content of a personal short message is displayed after successful user authentication.
15 Work Code Employees’ salaries are subject to their attendance records. Employees may be engaged in different types of work which may vary with time periods. Considering the salaries vary with work types, the FFR terminal provides a parameter to indicate the corresponding work type for every attendance record to facilitate rapid understanding of different attendance situations during the handling of attendance data. 15.1 Add a Work Code No.: A digital code of the work code.
15.2 All Work Codes List You can view, edit and delete work codes in All Work Codes interface. The process of editing a work code is the same as that of adding a work code except that the ID is not allowed to be modified. View the information about all work codes. Edit or delete a work code. 15.3 Work Code Options To set whether the work code must be entered and whether the entered work code must exist during authentication. Select Work Code Options. Press ON/OFF to turn on or off.
16 Autotest To automatically test whether all modules in the device function properly, which include the LCD, voice, keyboard, fingerprint sensor, camera and RTC (Real-Time Clock). In the initial interface, press [Autotest] to enter the Autotest interface. Menu Item Test All Test LCD Test Voice Description To test LCD, Voice, Keyboard, Fingerprint Sensor, Face, and Clock RTC. During the test, Touch the screen to continue, while press [ ] to exit the test.
17 System Information Check data capacity, device and firmware information. Tap [System Info] on the main menu interface. 1. On the System Info interface, tap an information item to be browsed. 2. View the data capacity information, and press Page Down to view other information. 3. View the device information, and press Page Down to view other information. 4. View the device firmware information.
Appendix 1 Printing Function ★ Remarks: Only some models support printing function. Function Instruction This function only supports serial port but not parallel port printing. Printing content is output via RS232 format; verification information will be output every time to the serial port. Printing is available if a printer is connected, or a hyper terminal can be used to read output content.
Appendix 2 Statement on the Right to Privacy Dear Customers: Thank you for choosing this hybrid biometric recognition product, which was designed and manufactured by ZKTeco. As a world-renowned provider of core biometric recognition technologies, we are constantly developing and researching new products, and strive to follow the privacy laws of each country in which our products are sold. We Declare That: 1.
Appendix 3 Eco-friendly Operation The product's "eco-friendly operational period" refers to the time period during which this product will not discharge any toxic or hazardous substances when used in accordance with the prerequisites in this manual. The eco-friendly operational period specified for this product does not include batteries or other components that are easily worn down and must be periodically replaced. The battery's eco-friendly operational period is 5 years.
FCC Warning: Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
